Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
27/09/2024
Full time
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Technical Support Engineer - £35,000 - £45,000 - Cardiff with WFH flexibility (2 days per week) Are you a Technical Support Engineer with a background in supporting customers, understanding of Networking/Infrastructure/Storage and looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. Ideally you'd have 2+ years experience in a 1st/2nd line role and looking to develop knowledge in Networking, Storage Solutions etc. This is what you'll be doing: Upgrade planning, delivery and reporting on customer projects have a hand in developing service procedures, policies and standards Upgrading on-prem systems Document procedures for storage policies, procedures and guidelines The experience/knowledge you'll bring to the team: Comfortable working in an agile environment. Windows/Linux installs, config & admin knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc). Understanding of network infrastructure, services and tool sets And this is what you'll get in return: Salary up to £45,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
26/09/2024
Full time
Technical Support Engineer - £35,000 - £45,000 - Cardiff with WFH flexibility (2 days per week) Are you a Technical Support Engineer with a background in supporting customers, understanding of Networking/Infrastructure/Storage and looking for something new? I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. Ideally you'd have 2+ years experience in a 1st/2nd line role and looking to develop knowledge in Networking, Storage Solutions etc. This is what you'll be doing: Upgrade planning, delivery and reporting on customer projects have a hand in developing service procedures, policies and standards Upgrading on-prem systems Document procedures for storage policies, procedures and guidelines The experience/knowledge you'll bring to the team: Comfortable working in an agile environment. Windows/Linux installs, config & admin knowledge of storage technologies (RAID, iSCSI, CiFS, NFS, Flash etc). Understanding of network infrastructure, services and tool sets And this is what you'll get in return: Salary up to £45,000 Fantastic career development opportunities Dental, Health & Life Insurance options Various wellness programs and initiatives Generous company pension and equity options This is a great opportunity to work with a talented global team, are you up to the challenge? Contact Lewis Allen to find out more! Please apply with a CV and a cover letter outlining why you're perfect for the role. We also have a referral scheme so if you know of someone who would be great for the role please get in touch. *Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.
1st Line Support Remote - travel to clients sites when required Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. Key Responsibilities Provide end user support via remote technologies and telephone support Flexibility to attend customer sites to provide on-site support as required Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation to 2nd and 3rd line as and when necessary Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all tickets are owned and progressed through their life cycle to a prompt resolution and agreed customer closure, Create and maintain support documentation and knowledgebase articles Cultivate and foster partnerships and positive working relationships with customers and colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times Work with internal and external resources to facilitate the prompt resolution of issues Ensure SLAs and OLA's are proactively managed and attained Qualifications and experience Full driving license (and own vehicle) is essential. Willingness to travel A good level of understanding of Microsoft Cloud services and what they are and what services they provide. Comptia or any Microsoft Qualifications will be an advantage 1st Line Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
26/09/2024
Full time
1st Line Support Remote - travel to clients sites when required Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. Key Responsibilities Provide end user support via remote technologies and telephone support Flexibility to attend customer sites to provide on-site support as required Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation to 2nd and 3rd line as and when necessary Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all tickets are owned and progressed through their life cycle to a prompt resolution and agreed customer closure, Create and maintain support documentation and knowledgebase articles Cultivate and foster partnerships and positive working relationships with customers and colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times Work with internal and external resources to facilitate the prompt resolution of issues Ensure SLAs and OLA's are proactively managed and attained Qualifications and experience Full driving license (and own vehicle) is essential. Willingness to travel A good level of understanding of Microsoft Cloud services and what they are and what services they provide. Comptia or any Microsoft Qualifications will be an advantage 1st Line Support Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Seeking a Desktop Implementation Engineer! Up to £30,000HQ in Scunthorpe - with travel to client sites. PermanentFull-time Technical Skills: Be in a similar role or have a background in first line support. Microsoft SC-900 Microsoft MS-900 Technical experience in Microsoft InTune/Auto Pilot Microsoft Windows 10/11 Operating Systems Microsoft Security Suite Microsoft SharePoint & One Drive Networking The ideal candidate will possess the following skills & experience: A huge passion for IT and technology Minimum 1 years' experience in a similar role or a 1st line support role Strong organisation & communication skills. A friendly, approachable, can-do attitude. Must have a full, clean driving license and access to own car What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/09/2024
Full time
Seeking a Desktop Implementation Engineer! Up to £30,000HQ in Scunthorpe - with travel to client sites. PermanentFull-time Technical Skills: Be in a similar role or have a background in first line support. Microsoft SC-900 Microsoft MS-900 Technical experience in Microsoft InTune/Auto Pilot Microsoft Windows 10/11 Operating Systems Microsoft Security Suite Microsoft SharePoint & One Drive Networking The ideal candidate will possess the following skills & experience: A huge passion for IT and technology Minimum 1 years' experience in a similar role or a 1st line support role Strong organisation & communication skills. A friendly, approachable, can-do attitude. Must have a full, clean driving license and access to own car What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
23/09/2024
Full time
Role: 2nd Line Systems Administrator Salary: Up to £32,000 per annum + benefits package Location: Onsite in Basingstoke Security Clearance is required for this role. You will be a confident Support Engineer with experience working at a 1st/2nd Line level in a similar role. Experience with windows Servers and virtualisation is required for this role. The role will involve assisting a high profile user community and having direct contact with customers and stakeholders. You will be involved in monitoring the system, triage and escalation. Essential experience required for the 2nd Line System Administrator role; + Windows Servers + Virtualisation - VMWare/HyperV + Support experience If you are interested in discussing this 2nd Line System Administrator role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.