Exciting Permanent Opportunity: Business Intelligence Lead Are you ready to take on a key role in developing and maintaining our client's Business Intelligence activities and tools? We are currently seeking a talented Business Intelligence Lead to join their team. As the Business Intelligence Lead, you will work closely with the Assistant Director to develop outward-facing tools for analysis and information requests. Salary & Benefits: £50k-£57k per year Mostly home working (1 day per week on-site in West Yorkshire) Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. An industry-leading pension scheme and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. What You'll Do: Take a key role in developing and maintaining our client's Business Intelligence activities and tools Create and develop SQL server queries and stored procedures Manage and interpret highly complex data sets from multiple databases and spreadsheets to produce reports Develop and apply advanced Google platforms, Microsoft Office, and databases Utilise SQL-based reporting tools like SSRS Demonstrate experience with SQL server source control Harness your specialist knowledge of statistics, database design, and BI technology Utilise specialist knowledge of Microsoft Excel and Business Intelligence technology and architecture Implement best practises for Information Governance and reporting standards Develop dashboards, Scripting, and data visualisations using tools like QlikView Interface between technical and wider business teams Collaborate with a diverse team to build and maintain strong working relationships Required Skills: Meticulous attention to detail and ability to work accurately Ability to present complex technical and analytical data in an understandable manner Collaborate effectively with end users to gather requirements and streamline approaches to data analysis Proactively identify and resolve problems, escalating concerns when necessary Project management skills to deliver quality outcomes on time, including risk management and contingency planning Join our client's dynamic team, where you will have the opportunity to make a significant impact on their Business Intelligence activities! Apply now to take the next step in your career.
28/06/2024
Full time
Exciting Permanent Opportunity: Business Intelligence Lead Are you ready to take on a key role in developing and maintaining our client's Business Intelligence activities and tools? We are currently seeking a talented Business Intelligence Lead to join their team. As the Business Intelligence Lead, you will work closely with the Assistant Director to develop outward-facing tools for analysis and information requests. Salary & Benefits: £50k-£57k per year Mostly home working (1 day per week on-site in West Yorkshire) Starting on a minimum of 27 days annual holiday allowance plus 8 additional Bank Holiday days, with this further increasing with length of service. An industry-leading pension scheme and other excellent benefits such as healthcare, parental leave policies and salary sacrifice schemes. Excellent development opportunities and external training opportunities based on development needs identified in performance and progression reviews. What You'll Do: Take a key role in developing and maintaining our client's Business Intelligence activities and tools Create and develop SQL server queries and stored procedures Manage and interpret highly complex data sets from multiple databases and spreadsheets to produce reports Develop and apply advanced Google platforms, Microsoft Office, and databases Utilise SQL-based reporting tools like SSRS Demonstrate experience with SQL server source control Harness your specialist knowledge of statistics, database design, and BI technology Utilise specialist knowledge of Microsoft Excel and Business Intelligence technology and architecture Implement best practises for Information Governance and reporting standards Develop dashboards, Scripting, and data visualisations using tools like QlikView Interface between technical and wider business teams Collaborate with a diverse team to build and maintain strong working relationships Required Skills: Meticulous attention to detail and ability to work accurately Ability to present complex technical and analytical data in an understandable manner Collaborate effectively with end users to gather requirements and streamline approaches to data analysis Proactively identify and resolve problems, escalating concerns when necessary Project management skills to deliver quality outcomes on time, including risk management and contingency planning Join our client's dynamic team, where you will have the opportunity to make a significant impact on their Business Intelligence activities! Apply now to take the next step in your career.
Job Title: Lab Test Engineer Type: Contract 6 months + Up to £450 per day (inside IR35) Start Date - ASAP Location - Remote with occasional travel To be considered for this role you must have: Strong experience with Checkpoint and Fortinet Firewalls. Prior experience working in Lab or pre-production environment with checkpoint and Firewalls experience. Key Responsibilities: Conduct comprehensive testing on various network and security devices including Checkpoint and Fortinet Firewall. Develop and execute test plans to evaluate the performance, reliability, and security of network connectivity solutions. Simulate network traffic and security breach scenarios to assess device responses and system integrity. Collaborate with development teams to identify system requirements and integrate security measures. Document test procedures, results, and recommendations for system enhancements. Stay up-to-date with the latest threats and security best practices to ensure our defences are robust. Provide technical support and troubleshooting for connectivity and security-related issues. Train and mentor junior engineers and technical staff on connectivity testing procedures and best practices. Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, Cyber-security, or a related field. Minimum of 3 years of experience in a network security or connectivity testing role. Proficiency with Checkpoint Firewall, Fortinet. Technical knowledge in networking (Cisco and non-Cisco) with an emphasis on software-defined networks Extensive experience as a data network and security specialist in a large enterprise network Proficient hands on experience networking background (Subnetting, Switching, Routing, VLANs, VRFs, Firewalls, VPNs etc) Proficient in setting up and manage the modern configuration management, infrastructure as code tools, CI/CD tools (eg Ansible, Jenkins, Git, GitHub etc.) is a plus Strong understanding of network protocols, security standards, and testing methodologies. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Effective communication skills, both written and verbal. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
28/06/2024
Project-based
Job Title: Lab Test Engineer Type: Contract 6 months + Up to £450 per day (inside IR35) Start Date - ASAP Location - Remote with occasional travel To be considered for this role you must have: Strong experience with Checkpoint and Fortinet Firewalls. Prior experience working in Lab or pre-production environment with checkpoint and Firewalls experience. Key Responsibilities: Conduct comprehensive testing on various network and security devices including Checkpoint and Fortinet Firewall. Develop and execute test plans to evaluate the performance, reliability, and security of network connectivity solutions. Simulate network traffic and security breach scenarios to assess device responses and system integrity. Collaborate with development teams to identify system requirements and integrate security measures. Document test procedures, results, and recommendations for system enhancements. Stay up-to-date with the latest threats and security best practices to ensure our defences are robust. Provide technical support and troubleshooting for connectivity and security-related issues. Train and mentor junior engineers and technical staff on connectivity testing procedures and best practices. Skills and Qualifications: Bachelor's degree in Computer Science, Information Technology, Cyber-security, or a related field. Minimum of 3 years of experience in a network security or connectivity testing role. Proficiency with Checkpoint Firewall, Fortinet. Technical knowledge in networking (Cisco and non-Cisco) with an emphasis on software-defined networks Extensive experience as a data network and security specialist in a large enterprise network Proficient hands on experience networking background (Subnetting, Switching, Routing, VLANs, VRFs, Firewalls, VPNs etc) Proficient in setting up and manage the modern configuration management, infrastructure as code tools, CI/CD tools (eg Ansible, Jenkins, Git, GitHub etc.) is a plus Strong understanding of network protocols, security standards, and testing methodologies. Excellent analytical and problem-solving skills. Ability to work independently and as part of a team in a fast-paced environment. Effective communication skills, both written and verbal. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Job Description: Proven experience as a Network Engineer focusing on routing, switching, Cisco WiFi, Cisco SDAccess, Cisco ISE Knowledge of Cisco SDWAN a plus Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP , OSPF, 802.11, 802.1x, QoS). Hands-on experience with monitoring, network diagnostic, and network analytics tools. Hands-on experience of automation/Scripting and configuration management tools such as Ansible University degree in Computer Science or a related subject. Professional certification (eg, CCNA, CCNP) is preferred. Experience with Cisco: Switches, Routers, Firewalls, DNAC (DNA Center, Catalyst Center), ISE, WiFi. Desirable skills: Advanced Excel skills. Documentation skills. (Visio a plus) Excellent problem-solving skills. Strong communication and presentation skills. Ability to work independently as well as in a team environment. Detail-oriented with the ability to multitask.
28/06/2024
Job Description: Proven experience as a Network Engineer focusing on routing, switching, Cisco WiFi, Cisco SDAccess, Cisco ISE Knowledge of Cisco SDWAN a plus Deep understanding of networking protocols (eg, IPSEC, HSRP, BGP , OSPF, 802.11, 802.1x, QoS). Hands-on experience with monitoring, network diagnostic, and network analytics tools. Hands-on experience of automation/Scripting and configuration management tools such as Ansible University degree in Computer Science or a related subject. Professional certification (eg, CCNA, CCNP) is preferred. Experience with Cisco: Switches, Routers, Firewalls, DNAC (DNA Center, Catalyst Center), ISE, WiFi. Desirable skills: Advanced Excel skills. Documentation skills. (Visio a plus) Excellent problem-solving skills. Strong communication and presentation skills. Ability to work independently as well as in a team environment. Detail-oriented with the ability to multitask.
Windows Vulnerability Management Engineer - Remote Our client, a leading organisation in the global insurance space has an exciting opportunity to join their team on a permanent basis, working closely alongside fellow engineers in the UK and overseas. The Windows Vulnerability Management Engineer will be responsible for remediation and support of distributed computing systems with reference to vulnerabilities and patching. You will work closely with application management, application development, and other IT teams to support vulnerability reduction of Windows Server infrastructure (both physical and virtual). Role responsibilities: Primary role is to ensure the global stability, integrity, and efficient operation of the systems and infrastructure that support core organizational functions, as well as to conduct research on new and emerging technologies for practical application to business problems and strategic initiatives. Experienced knowledge of job role demonstrating advanced application of technical skills and interpersonal competencies Provides direct global technical support for all requirements in developing strategy, planning, coordination, Scripting, and implementation of releases, upgrades, or changes to our distributed computing environment. This includes participating in several small to medium-scale projects and/or tasks of various complexities across the enterprise. Skills required: Installing and supporting Windows Servers. Other flavors are desired: 2016, 2019, Clustering, 2022, Virtual and Physical Working with and troubleshooting Windows Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Strong experience with PowerShell Scripting Some exposure to Python and Ansible Installing and supporting VMware Managing IaaS and PaaS in Microsoft Azure and/or AWS In-depth knowledge of server technologies employed, hardware, O/S, and related tools and applications Expert technical diagnostic and research skills of Servers, expert troubleshooting In-depth knowledge of networking components and services such as TCP/IP protocols, DHCP and DNS technologies, and LAN/WAN topologies and transports Ability to correctly assess risks of various alternatives and take appropriate actions to restore services in the event of system outages Ability to explain the technical implications of various alternative solutions to management Windows Vulnerability Management Engineer - Remote Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/06/2024
Full time
Windows Vulnerability Management Engineer - Remote Our client, a leading organisation in the global insurance space has an exciting opportunity to join their team on a permanent basis, working closely alongside fellow engineers in the UK and overseas. The Windows Vulnerability Management Engineer will be responsible for remediation and support of distributed computing systems with reference to vulnerabilities and patching. You will work closely with application management, application development, and other IT teams to support vulnerability reduction of Windows Server infrastructure (both physical and virtual). Role responsibilities: Primary role is to ensure the global stability, integrity, and efficient operation of the systems and infrastructure that support core organizational functions, as well as to conduct research on new and emerging technologies for practical application to business problems and strategic initiatives. Experienced knowledge of job role demonstrating advanced application of technical skills and interpersonal competencies Provides direct global technical support for all requirements in developing strategy, planning, coordination, Scripting, and implementation of releases, upgrades, or changes to our distributed computing environment. This includes participating in several small to medium-scale projects and/or tasks of various complexities across the enterprise. Skills required: Installing and supporting Windows Servers. Other flavors are desired: 2016, 2019, Clustering, 2022, Virtual and Physical Working with and troubleshooting Windows Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Strong experience with PowerShell Scripting Some exposure to Python and Ansible Installing and supporting VMware Managing IaaS and PaaS in Microsoft Azure and/or AWS In-depth knowledge of server technologies employed, hardware, O/S, and related tools and applications Expert technical diagnostic and research skills of Servers, expert troubleshooting In-depth knowledge of networking components and services such as TCP/IP protocols, DHCP and DNS technologies, and LAN/WAN topologies and transports Ability to correctly assess risks of various alternatives and take appropriate actions to restore services in the event of system outages Ability to explain the technical implications of various alternative solutions to management Windows Vulnerability Management Engineer - Remote Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior .NET Developer - Manchester City Centre (Hybrid) £60k-£65k + bonus This is an excellent opportunity to work on a high availability, low-latency enterprise systems built in .NET 8, that are used by tens of millions of people. The system processes 1000's of transactions and calculations every second and handles huge amounts of live incoming data streams from a multitude of external feeds. Based in Manchester city centre (2 days a week in office), this role is paying between £60k and £65k + bonus THE ROLE: You will be working with an established community of over 120 developers on varied aspects of the platform, in a Back End capacity which will include: Designing and developing new features for the platform following its roll-out Maintaining applications using C# and other technologies. Write clean, maintainable, and scalable code. Debug and resolve software issues, including fixing bugs and optimizing performance. Collaborate with cross-functional teams, including designers, testers, and project managers, to deliver high-quality software. Participate in code reviews and provide constructive feedback to peers. Implement and follow software development processes, including Agile and Scrum methodologies. Document software design, code, and test procedures. Participate in the estimation of software development projects. Participate in customer and end-user interactions to gather requirements and provide support. Contribute to the development and maintenance of technical documentation, including user manuals and help systems. Mentor Junior Developers and assist with their professional development. Requirements: A minimum of 5+ years' experience in C# .NET Experience building Web Services and API's. Database experience, schema design with SQL Experience of Unit and functional testing is important, not necessarily strict TDD. Solid knowledge of design patterns and OOP concepts Experience working in an Agile or Kanban environment. Experience with AWS and messaging tools such as Kafka, MSMQ or RabbitMQ would be highly beneficial. On offer: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus Pension Death in service Employee discount scheme Enhanced Maternity & Paternity pay *Please note that only candidates with the relevant right to work, and who are based in the UK will be considered. IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
28/06/2024
Full time
Senior .NET Developer - Manchester City Centre (Hybrid) £60k-£65k + bonus This is an excellent opportunity to work on a high availability, low-latency enterprise systems built in .NET 8, that are used by tens of millions of people. The system processes 1000's of transactions and calculations every second and handles huge amounts of live incoming data streams from a multitude of external feeds. Based in Manchester city centre (2 days a week in office), this role is paying between £60k and £65k + bonus THE ROLE: You will be working with an established community of over 120 developers on varied aspects of the platform, in a Back End capacity which will include: Designing and developing new features for the platform following its roll-out Maintaining applications using C# and other technologies. Write clean, maintainable, and scalable code. Debug and resolve software issues, including fixing bugs and optimizing performance. Collaborate with cross-functional teams, including designers, testers, and project managers, to deliver high-quality software. Participate in code reviews and provide constructive feedback to peers. Implement and follow software development processes, including Agile and Scrum methodologies. Document software design, code, and test procedures. Participate in the estimation of software development projects. Participate in customer and end-user interactions to gather requirements and provide support. Contribute to the development and maintenance of technical documentation, including user manuals and help systems. Mentor Junior Developers and assist with their professional development. Requirements: A minimum of 5+ years' experience in C# .NET Experience building Web Services and API's. Database experience, schema design with SQL Experience of Unit and functional testing is important, not necessarily strict TDD. Solid knowledge of design patterns and OOP concepts Experience working in an Agile or Kanban environment. Experience with AWS and messaging tools such as Kafka, MSMQ or RabbitMQ would be highly beneficial. On offer: Hybrid remote working (2 days a week in Manchester office) Flexible start times (7am-10am) Annual bonus Pension Death in service Employee discount scheme Enhanced Maternity & Paternity pay *Please note that only candidates with the relevant right to work, and who are based in the UK will be considered. IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance with agreed service levels. It is also responsible for maintaining the new Azure environment and any applications that sit within it. This role will also include assisting in the migration of services from the current data centre to the cloud, Deputising for the Manager for Service escalations and ensuring the smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes Essential skills include: Strong Application Support Azure Administration PowerShell/Python Understanding of core infrastructure services, eg, Networks, Domain, Firewalls etc. High Availability concepts Monitoring tools (Pingdom, Solar Winds etc.) Windows Server , SSL Certificate administration, deployment, and renewal Active Directory IIS/Java Tomcat Domain management - DNS, routing etc Excellent Communication skills If this could be your next remote career move, please forward your CV in the first instance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
28/06/2024
Full time
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance with agreed service levels. It is also responsible for maintaining the new Azure environment and any applications that sit within it. This role will also include assisting in the migration of services from the current data centre to the cloud, Deputising for the Manager for Service escalations and ensuring the smooth transition of new or changed services into production. Deciding on the appropriate approach to achieve the optimal outcomes Essential skills include: Strong Application Support Azure Administration PowerShell/Python Understanding of core infrastructure services, eg, Networks, Domain, Firewalls etc. High Availability concepts Monitoring tools (Pingdom, Solar Winds etc.) Windows Server , SSL Certificate administration, deployment, and renewal Active Directory IIS/Java Tomcat Domain management - DNS, routing etc Excellent Communication skills If this could be your next remote career move, please forward your CV in the first instance Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/06/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Student System Team Manager Up to £65k, plus USS pension entitlement, 34 days leave (plus BH) Excellent training and work life balance London University, remote working available Exciting opportunity to join a dynamic and ambitious University in the centre of London. As a key member of the Information Technology Management Team you will provide direction & leadership to the team of technical analysts and developers supporting the Student Management System, SITS. This is broad ranging role working across projects and business change helping to support SITS at the heart of the Digital Change Agenda. With product changes on the horizon and an ambitious Digital Student Journey plan this role will be anything but dull. Requirements for the post Extensive knowledge of SITS and the Student data life cycle Clear view of best practice in design, development, deployment and support for SITS/E-Vision Team Management expertise Experience of using Software development tools to plan, assign, track, report, and manage work (eg Jira, Git, Devops) Experience of developing HTML, CSS, JavaScript, SQL Managing 3rd party relationships (eg Tribal) This role is a great opportunity to be at the centre of the major transformations in the HE sector and will be fundamental to advising on and delivering against the ambitions of that change. For further details and a confidential discussion please send your CV in application.
28/06/2024
Full time
Student System Team Manager Up to £65k, plus USS pension entitlement, 34 days leave (plus BH) Excellent training and work life balance London University, remote working available Exciting opportunity to join a dynamic and ambitious University in the centre of London. As a key member of the Information Technology Management Team you will provide direction & leadership to the team of technical analysts and developers supporting the Student Management System, SITS. This is broad ranging role working across projects and business change helping to support SITS at the heart of the Digital Change Agenda. With product changes on the horizon and an ambitious Digital Student Journey plan this role will be anything but dull. Requirements for the post Extensive knowledge of SITS and the Student data life cycle Clear view of best practice in design, development, deployment and support for SITS/E-Vision Team Management expertise Experience of using Software development tools to plan, assign, track, report, and manage work (eg Jira, Git, Devops) Experience of developing HTML, CSS, JavaScript, SQL Managing 3rd party relationships (eg Tribal) This role is a great opportunity to be at the centre of the major transformations in the HE sector and will be fundamental to advising on and delivering against the ambitions of that change. For further details and a confidential discussion please send your CV in application.
Senior Infrastructure Engineer Hybrid (3 Days a week in the office) EAST KILBRIDE Rate: 450 Inside per day (Umbrella) 6 months per day Responsibilities Supports, manages and maintains a single application or a suite of applications. Controlling IT assets in one or more significant areas Diagnose and prioritise incidents Troubleshoot and resolve issues related to infrastructure. If intrested in the role and discussing details further please get in touch by applying or emailing (see below)
28/06/2024
Project-based
Senior Infrastructure Engineer Hybrid (3 Days a week in the office) EAST KILBRIDE Rate: 450 Inside per day (Umbrella) 6 months per day Responsibilities Supports, manages and maintains a single application or a suite of applications. Controlling IT assets in one or more significant areas Diagnose and prioritise incidents Troubleshoot and resolve issues related to infrastructure. If intrested in the role and discussing details further please get in touch by applying or emailing (see below)
As a member of the ServiceNow Practice the ServiceNow Developer will configure ServiceNow modules (especially the ITAM module) based on requirements and driving them into the production environment. You will also: Develop and implement new applications on the ServiceNow platform Leverage the automation and integration capabilities of ServiceNow. Provide ServiceNow capability to deliver customer outcomes via the ServiceNow platform Work closely with the Senior Business Analysts and customers to understand and translate their business and technical requirements, propose solutions to business problems and contribute to technical delivery. Participate in design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. MAIN DUTIES: ServiceNow Development: Strong and proven background in developing on the ServiceNow platform Have a strong and proven background in delivering on the ServiceNow platform Develop the technical solutions, implement them, and perform the relevant component integration tests. Align to best practice code and development standards Ability to review code, overall solution and provide feedback to other team members Manage customer defects and backlog for approved development elements of a customer delivery. Able to work closely within a mixed development team that may include external development capability and ensure code and update sets are managed in line with ServiceNow best practices. Previous experience of developing integration using spokes and 3rd party tooling. Implementing ServiceNow ITSM modules as a technical resource with hands on development of: Application configuration Workflow configuration UI configuration Collaborate as part of a talented team of ServiceNow professionals to deliver changes and provide support to our client Work closely with the Product Owner, Developers, and Programme Team to ensure the ServiceNow platform meets the evolving needs of the client Input into technical tasks related to configuration and implementation of the ServiceNow platform Troubleshoot and resolve defects following best practice principles Update documentation related to the Programme's scope as required Key skills and experience Behavioural Competencies: Strong relationship management skills and aptitude to multi-task and work well in environments driven by tight deadlines, as a team and independently Strong in code of business conduct and ethics, professional, punctual and sticking to timelines for work assigned or picked up Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Active listener, respects others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) Experience and understanding performance and capacity requirements Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Drive and embody Brillio values and culture. Technical Skills: 2+ years of working experience on ServiceNow in E2E implementation of various modules in ServiceNow, including 1+ implementation in an ITAM suite (HAM Pro/SAM Pro). ServiceNow Certifications: Required: CSA +1 Desired CIS-ITSM, CIS-HAM or CIS-SAM. Should have knowledge on ServicePortal and angular JS Proven implementation of integrations with 3rd party tools, preferably with HAM Pro, CMDB or ITSM Proficient in Flow Designer, Workflow and Automation Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture ITIL v3 certification is desired with an understanding of IT Asset Management processes Proficient in Javascript and familiarity with ServiceNow APIs. Working knowledge of HTML, CSS, Web technologies and working in SaaS environments. Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO, ServiceNow Mid Server and other such technologies
28/06/2024
Project-based
As a member of the ServiceNow Practice the ServiceNow Developer will configure ServiceNow modules (especially the ITAM module) based on requirements and driving them into the production environment. You will also: Develop and implement new applications on the ServiceNow platform Leverage the automation and integration capabilities of ServiceNow. Provide ServiceNow capability to deliver customer outcomes via the ServiceNow platform Work closely with the Senior Business Analysts and customers to understand and translate their business and technical requirements, propose solutions to business problems and contribute to technical delivery. Participate in design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements. MAIN DUTIES: ServiceNow Development: Strong and proven background in developing on the ServiceNow platform Have a strong and proven background in delivering on the ServiceNow platform Develop the technical solutions, implement them, and perform the relevant component integration tests. Align to best practice code and development standards Ability to review code, overall solution and provide feedback to other team members Manage customer defects and backlog for approved development elements of a customer delivery. Able to work closely within a mixed development team that may include external development capability and ensure code and update sets are managed in line with ServiceNow best practices. Previous experience of developing integration using spokes and 3rd party tooling. Implementing ServiceNow ITSM modules as a technical resource with hands on development of: Application configuration Workflow configuration UI configuration Collaborate as part of a talented team of ServiceNow professionals to deliver changes and provide support to our client Work closely with the Product Owner, Developers, and Programme Team to ensure the ServiceNow platform meets the evolving needs of the client Input into technical tasks related to configuration and implementation of the ServiceNow platform Troubleshoot and resolve defects following best practice principles Update documentation related to the Programme's scope as required Key skills and experience Behavioural Competencies: Strong relationship management skills and aptitude to multi-task and work well in environments driven by tight deadlines, as a team and independently Strong in code of business conduct and ethics, professional, punctual and sticking to timelines for work assigned or picked up Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities Active listener, respects others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational) Experience and understanding performance and capacity requirements Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity Drive and embody Brillio values and culture. Technical Skills: 2+ years of working experience on ServiceNow in E2E implementation of various modules in ServiceNow, including 1+ implementation in an ITAM suite (HAM Pro/SAM Pro). ServiceNow Certifications: Required: CSA +1 Desired CIS-ITSM, CIS-HAM or CIS-SAM. Should have knowledge on ServicePortal and angular JS Proven implementation of integrations with 3rd party tools, preferably with HAM Pro, CMDB or ITSM Proficient in Flow Designer, Workflow and Automation Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture ITIL v3 certification is desired with an understanding of IT Asset Management processes Proficient in Javascript and familiarity with ServiceNow APIs. Working knowledge of HTML, CSS, Web technologies and working in SaaS environments. Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO, ServiceNow Mid Server and other such technologies
iO Associates are partnered with a Telecoms Company within the Government and National Security space looking for an eDV Cleared Full Stack Developer with DevOps Experience to start with them ASAP. *Please only apply for this if you hold active UK*C DV. Start: ASAP Location: Cheltenham Duration: 12 months Rate: Negotiable - Inside IR35 Skills & Experience Full stack Development: Any experience with React.js, JavaScript, Python, Ruby, Node.js. DevOps: Docker, Kubernetes, Atlassian toolsets - Jira, Bitbucket. Elastic Stack Experience and Kubernetes Clusters. Data Streaming and Message Brokers Technologies. This role will be full time in Cheltenham with occasional visits to customer sites. Hold eDV but this role isn't quite right for you? We have a referral scheme if you know somebody who would be more suitable, which I would be happy to talk you through.
28/06/2024
Project-based
iO Associates are partnered with a Telecoms Company within the Government and National Security space looking for an eDV Cleared Full Stack Developer with DevOps Experience to start with them ASAP. *Please only apply for this if you hold active UK*C DV. Start: ASAP Location: Cheltenham Duration: 12 months Rate: Negotiable - Inside IR35 Skills & Experience Full stack Development: Any experience with React.js, JavaScript, Python, Ruby, Node.js. DevOps: Docker, Kubernetes, Atlassian toolsets - Jira, Bitbucket. Elastic Stack Experience and Kubernetes Clusters. Data Streaming and Message Brokers Technologies. This role will be full time in Cheltenham with occasional visits to customer sites. Hold eDV but this role isn't quite right for you? We have a referral scheme if you know somebody who would be more suitable, which I would be happy to talk you through.
iO Associates are partnered with an SME within the National Security space looking for an eDV Cleared Senioir Developer to start with them ASAP. The successful candidate will be confident working autonomously with C#/.NET Version 6. *Please only apply for this if you hold active UK*C DV. Start: ASAP Location: London Duration: 6 months Rate: Negotiable - Outside IR35 Essential Skills & Experience C#, .NET Core Version 6 Azure DevOps, Git, or Bitbucket. Experience with HTML5, CSS3
28/06/2024
Project-based
iO Associates are partnered with an SME within the National Security space looking for an eDV Cleared Senioir Developer to start with them ASAP. The successful candidate will be confident working autonomously with C#/.NET Version 6. *Please only apply for this if you hold active UK*C DV. Start: ASAP Location: London Duration: 6 months Rate: Negotiable - Outside IR35 Essential Skills & Experience C#, .NET Core Version 6 Azure DevOps, Git, or Bitbucket. Experience with HTML5, CSS3
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
28/06/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Infrastructure Engineer - Southampton - Hybrid (4 Days per week in the office) - £60k Are you a skilled and focused Senior Infrastructure Engineer looking for a dynamic environment to develop your career? This expanding company offers a hybrid work model with occasional visits to other global sites, providing opportunities to collaborate across all levels and departments. In this role, you'll support their global IT infrastructure and security, manage network systems and Windows Servers both on-premise and in Azure, and work closely with their Security team. You'll be responsible for maintaining multi-site backups and cloud operations, handling Active Directory and Azure AD networks, and providing third-level support to resolve incidents. Proactive maintenance and monitoring of GD WAN networks, SDWAN, and IT infrastructure will also be key parts of your role, along with participating in on-call support. With previous experience in a senior infrastructure role, expertise in Cisco networks (CCNA/CCNP preferred but definitely not seesntial), and familiarity with cybersecurity systems and Windows Server, you'll excel in this position. Experience with IAAS, PAAS, and SAAS platforms, along with Microsoft certifications, will be advantageous. If you have a passion for technology, an enthusiastic attitude, and enjoy being a collaborative team player, we want to hear from you. This is a fantastic opportunity to advance your career in a supportive and fast-paced environment. Apply now and join this exciting journey!
28/06/2024
Full time
Senior Infrastructure Engineer - Southampton - Hybrid (4 Days per week in the office) - £60k Are you a skilled and focused Senior Infrastructure Engineer looking for a dynamic environment to develop your career? This expanding company offers a hybrid work model with occasional visits to other global sites, providing opportunities to collaborate across all levels and departments. In this role, you'll support their global IT infrastructure and security, manage network systems and Windows Servers both on-premise and in Azure, and work closely with their Security team. You'll be responsible for maintaining multi-site backups and cloud operations, handling Active Directory and Azure AD networks, and providing third-level support to resolve incidents. Proactive maintenance and monitoring of GD WAN networks, SDWAN, and IT infrastructure will also be key parts of your role, along with participating in on-call support. With previous experience in a senior infrastructure role, expertise in Cisco networks (CCNA/CCNP preferred but definitely not seesntial), and familiarity with cybersecurity systems and Windows Server, you'll excel in this position. Experience with IAAS, PAAS, and SAAS platforms, along with Microsoft certifications, will be advantageous. If you have a passion for technology, an enthusiastic attitude, and enjoy being a collaborative team player, we want to hear from you. This is a fantastic opportunity to advance your career in a supportive and fast-paced environment. Apply now and join this exciting journey!
My London client is looking for a Third-Party Risk Management consultant to join them on an initial 6-month contract to assess Cyber risk within their supply chain. The organisation has an outline of a Third-Party Risk Management Framework, so they are looking for someone to come and work with them to consolidate the organisations approach and framework to Cyber risk within their Supply Chain. The successful Cyber Third-Party Risk Manager will need to work with organisation to put together the framework proof of concept and run a number of internal pilots before rolling this out across the wider business. They will have excellent stakeholder engagement skills and a wealth of experience working with vendors and suppliers. The role can be based at either the clients London or Chester offices but will require 3 days a week on-site presence. Skills/Experience Previous experience of advising on Cyber risks within Third Parties/supply chains Previous experience of working with organisations to put together fit for purpose Cyber Third-Party Risk Frameworks - considering Security and Data Experience of conducting third-party risk assessments in line with security policies and industry standards Experience of Performing on-site assessments of vendors to identify opportunities for improvement Experience of developing Policies focused on security of third-party business processes Experience of considering categorisation and prioritisation of risk associated with third-parties Experience of putting in place key controls for mitigating third-party risk Experience of running framework pilots across organisations Experience of third-party risk framework implementation Excellent stakeholder management and engagement experience If this role is of interest then please send your CV to the address provided and I will contact you at my earliest possible convenience.
28/06/2024
Project-based
My London client is looking for a Third-Party Risk Management consultant to join them on an initial 6-month contract to assess Cyber risk within their supply chain. The organisation has an outline of a Third-Party Risk Management Framework, so they are looking for someone to come and work with them to consolidate the organisations approach and framework to Cyber risk within their Supply Chain. The successful Cyber Third-Party Risk Manager will need to work with organisation to put together the framework proof of concept and run a number of internal pilots before rolling this out across the wider business. They will have excellent stakeholder engagement skills and a wealth of experience working with vendors and suppliers. The role can be based at either the clients London or Chester offices but will require 3 days a week on-site presence. Skills/Experience Previous experience of advising on Cyber risks within Third Parties/supply chains Previous experience of working with organisations to put together fit for purpose Cyber Third-Party Risk Frameworks - considering Security and Data Experience of conducting third-party risk assessments in line with security policies and industry standards Experience of Performing on-site assessments of vendors to identify opportunities for improvement Experience of developing Policies focused on security of third-party business processes Experience of considering categorisation and prioritisation of risk associated with third-parties Experience of putting in place key controls for mitigating third-party risk Experience of running framework pilots across organisations Experience of third-party risk framework implementation Excellent stakeholder management and engagement experience If this role is of interest then please send your CV to the address provided and I will contact you at my earliest possible convenience.
We are looking for a Senior Technical Architect to work within the public sector. Location: Hybrid working - Milton Keynes About the role : You will be responsible for leading the technical design of systems and services and lead on all technical matters within the Infrastructure Team Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Senior Technical Architecture background, with the following skills/experience: Experience in hosting in a public cloud Environment, including migrations and design level architecture. Experience in AWS & Azure. Experience in providing technical oversight to escalated 4th Line technical issues, mentoring engineers in incident and problem resolution Experience selecting technologies and establishing technical road-maps. Experience of Technical design and architecture. Knowledge of Cyber security considerations as part of designs.
28/06/2024
Project-based
We are looking for a Senior Technical Architect to work within the public sector. Location: Hybrid working - Milton Keynes About the role : You will be responsible for leading the technical design of systems and services and lead on all technical matters within the Infrastructure Team Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Senior Technical Architecture background, with the following skills/experience: Experience in hosting in a public cloud Environment, including migrations and design level architecture. Experience in AWS & Azure. Experience in providing technical oversight to escalated 4th Line technical issues, mentoring engineers in incident and problem resolution Experience selecting technologies and establishing technical road-maps. Experience of Technical design and architecture. Knowledge of Cyber security considerations as part of designs.
Here at Anson McCade we are working with a leading digital transformation consultancy on a public sector project. It's in need of an SC Cleared Data Engineer for a long term piece of work. The Criteria: Previous Public Sector projects Experience in Palantir Active SC clearance Sole British passport The Details: 3 month rolling contract (2 year project) 3 days on site in London Outside IR35 - up to £650 p/d If this role is of interest, please apply!
28/06/2024
Project-based
Here at Anson McCade we are working with a leading digital transformation consultancy on a public sector project. It's in need of an SC Cleared Data Engineer for a long term piece of work. The Criteria: Previous Public Sector projects Experience in Palantir Active SC clearance Sole British passport The Details: 3 month rolling contract (2 year project) 3 days on site in London Outside IR35 - up to £650 p/d If this role is of interest, please apply!
Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day as a Technical Support Agent can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can start this position* Project People is acting as an Employment Business in relation to this vacancy.
28/06/2024
Project-based
Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day as a Technical Support Agent can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes would be beneficial. Basic networking knowledge *You will be required to go through a national security clearance process for this role before you can start this position* Project People is acting as an Employment Business in relation to this vacancy.
2nd Line WAN Engineer Solihull on site 4 days on, 4 days off, 4 nights on, 4 days off, repeat Full time Job Description We are looking for a 2nd Line WAN Project Configuration Engineer capable of configuring, troubleshooting and tuning Juniper network devices. The role will involve Configuring SRX series Routers to meet tight project deadlines to enable the delivery of secure network services globally and to manage and support a new Juniper Core Network. (MCN) WAN estate. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your role will involve supporting and investigating SRX Routers as part of 24/7 BAU operations to enable the delivery of secure network. Daily duties will include a mixture project/implementation work and general support escalations/fault finding. Your transferable skills and experience: Knowledge of configuring and tuning the following Juniper SRX platform BGP IPSEC MPLS PKI Desirable Skills: Juniper SRX platform - CLi exposure and knowledge of routing and switching; BGP - Successful candidate will have an in-depth knowledge of configuring and tuning BGP, to include topics such as policy based routing, manipulation of attributes, load-balancing techniques, along with knowledge of IPSEC/MPLS/and be familiar with certificate based VPN authentication. The successful candidate must either hold or be willing to undergo security clearance process before starting. Project People is acting as an Employment Agency in relation to this vacancy.
28/06/2024
Full time
2nd Line WAN Engineer Solihull on site 4 days on, 4 days off, 4 nights on, 4 days off, repeat Full time Job Description We are looking for a 2nd Line WAN Project Configuration Engineer capable of configuring, troubleshooting and tuning Juniper network devices. The role will involve Configuring SRX series Routers to meet tight project deadlines to enable the delivery of secure network services globally and to manage and support a new Juniper Core Network. (MCN) WAN estate. As a 2nd Line WAN Engineer, you will contribute to this by helping deliver for our customers across the region. Your role will involve supporting and investigating SRX Routers as part of 24/7 BAU operations to enable the delivery of secure network. Daily duties will include a mixture project/implementation work and general support escalations/fault finding. Your transferable skills and experience: Knowledge of configuring and tuning the following Juniper SRX platform BGP IPSEC MPLS PKI Desirable Skills: Juniper SRX platform - CLi exposure and knowledge of routing and switching; BGP - Successful candidate will have an in-depth knowledge of configuring and tuning BGP, to include topics such as policy based routing, manipulation of attributes, load-balancing techniques, along with knowledge of IPSEC/MPLS/and be familiar with certificate based VPN authentication. The successful candidate must either hold or be willing to undergo security clearance process before starting. Project People is acting as an Employment Agency in relation to this vacancy.
Service Delivery Manager Location: Home-based with hybrid working pattern (occasional travel to sites required) Hours: Full time, 37.5 hours per week Salary: Up to £52,000 per annum About Us: Join a leading healthcare organization committed to delivering outstanding services and improving patient outcomes. Our Technology division is at the forefront of this mission, working alongside other Technology Teams to ensure the effective delivery of IT services to colleagues, stakeholders, and patients. Position Overview: We are seeking an experienced Service Delivery Manager to act as the principal contact and link between our business and IT service delivery teams. This is a key role within our Technology division, responsible for maintaining high service levels, guiding service teams, and optimizing processes. You will play a crucial role in ensuring the seamless delivery of IT services across our organization. Key Responsibilities: Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate major incident responses, ensuring timely resolution and minimizing impact on business operations. Continuously improve service delivery processes, including: Major Incident Management (MIM) Service Improvement Plans Change Management Problem Management Service Transition Service Design Key Requirements: Strong background in IT Service Management within a large organisation covering multiple sites High levels of emotional intelligence and solid communication skills. Proven ability to manage and improve IT service delivery processes. Strong leadership skills with the ability to guide and motivate service teams. Experience in coordinating major incident responses and driving service improvements. What We Offer: Competitive salary up to £52,000 per annum. Flexible, home-based role with occasional travel. Opportunity to work with a leading healthcare organization committed to improving patient outcomes. Supportive and collaborative work environment. How to Apply: If you are a dedicated professional with a passion for IT service delivery and a desire to make a difference in healthcare, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.
28/06/2024
Full time
Service Delivery Manager Location: Home-based with hybrid working pattern (occasional travel to sites required) Hours: Full time, 37.5 hours per week Salary: Up to £52,000 per annum About Us: Join a leading healthcare organization committed to delivering outstanding services and improving patient outcomes. Our Technology division is at the forefront of this mission, working alongside other Technology Teams to ensure the effective delivery of IT services to colleagues, stakeholders, and patients. Position Overview: We are seeking an experienced Service Delivery Manager to act as the principal contact and link between our business and IT service delivery teams. This is a key role within our Technology division, responsible for maintaining high service levels, guiding service teams, and optimizing processes. You will play a crucial role in ensuring the seamless delivery of IT services across our organization. Key Responsibilities: Understand and monitor the health, performance, and availability of IT services, driving continuous service improvement. Manage service changes and introductions, optimizing delivery to minimize service interruptions. Coordinate major incident responses, ensuring timely resolution and minimizing impact on business operations. Continuously improve service delivery processes, including: Major Incident Management (MIM) Service Improvement Plans Change Management Problem Management Service Transition Service Design Key Requirements: Strong background in IT Service Management within a large organisation covering multiple sites High levels of emotional intelligence and solid communication skills. Proven ability to manage and improve IT service delivery processes. Strong leadership skills with the ability to guide and motivate service teams. Experience in coordinating major incident responses and driving service improvements. What We Offer: Competitive salary up to £52,000 per annum. Flexible, home-based role with occasional travel. Opportunity to work with a leading healthcare organization committed to improving patient outcomes. Supportive and collaborative work environment. How to Apply: If you are a dedicated professional with a passion for IT service delivery and a desire to make a difference in healthcare, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.