71 joburi disponibile

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Trading Firm is currently seeking a Trade Desk Support Analyst. Candidate will handle first and second level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role. Responsibilities: ? Monitoring and alerting of critical trading system environments ? Proactive identification and resolution of production issues ? Development of tools and driving efficiency/stability improvements/automation with Scripting ? Troubleshooting of complex systems issues Qualifications: ? Previous experience in the trading industry ? Strong working knowledge of UNIX environment/Unix commands ? Basic database knowledge (MySQL) ? Strong Scripting knowledge - Python/Bash Preferred Skills: ? Experience using Jira as a ticket/work request system ? Experience using Grafana/InfluxDB/Icinga ? Linux desktop support experience ? Network troubleshooting and analysis experience

*We are unable to sponsor this 6 Month Contract to Hire role, must want to become permanent employee after 6 month period to be considered* Prestigious Financial Company is currently seeking a IT Strategic Sourcing Procurement Specialist. Candidate will manage the communication process with vendors, including what information should be communicated, when and by whom, to ensure that appropriate leverage is preserved. Responsibilities : Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing, or other alternatives such as co-creation, joint ventures, brokering vendor partnerships or potential IT acquisitions. Engage the business to understand business drivers, demand, risk appetite and sustainability factors that influence the development and maintenance of the IT sourcing strategy. Provide proactive, high-value procurement and contract negotiation consultation to the business through thorough understanding of the business needs. Lead the negotiation strategy and negotiation team for IT contracts. Manage purchase order process to ensure timely delivery of all required IT items. Qualifications: Demonstrates accountability. Collaborates with stakeholders. Strong internal customer service skills. Develops strong relationships across IT, business unit stakeholder groups and vendors. Strong communication skills. Current knowledge of the global IT product and service market and trends. Strong negotiation skills. Understands contractual, commercial and operational working relationships with vendors. Process-oriented Results focused Collaborative relationships with stakeholders. Bachelor's degree in business management, supply chain, information technology or a related field, or an equivalent combination of experience, skills, training and education. Certified Professional in Supply Management (CPSM), Certified Professional in Supplier Diversity (CPSD), Chartered Institute of Procurement and Supply (CIPS) qualification or Member of the Chartered Institute of Procurement and Supply (MCIPS) is a plus. IT sourcing and/or procurement and/or vendor management experience. Other functional experience particularly in IT, business strategy, business analysis or finance is an advantage. Strong ability to translate stakeholder requirements into IT sourcing practices and business outcomes. Experience managing vendor interactions.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Performance and Failover Testing Engineer. Candidate will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and produce the reports. This role also involve collaborating with development and DevOps teams, identifying performance bottlenecks, test the system resiliency and report the risks. This role requires a thorough understanding of failover strategies, disaster recovery plans and high availability solutions. Responsibilities: Analyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures. Identify performance bottlenecks, root causes, and potential solutions. Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience. Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes. Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation. Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed. Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies. Qualifications Knowledge of a development life cycle under Waterfall and/or Agile methodologies. Knowledge of Lifecyle development, change control management, test planning management. Design and development skills in one of the following. technologies and tools: JMeter, LoadRunner. Analytical skills with potential to learn and display methods of testing against highly sophisticated systems, progressively diagnose system defects, and clearly communicate project constituents, key findings, and learnings. Experience in Performance and Failover testing on cloud & on-prem for n-tiered environments. Good understanding of application architecture, Non-Functional Requirements & identifying production workloads. Some experience in using tools such as JMeter, Selenium, SpiraTest, and LoadRunner Good understanding of load, soak, scalability, and other types of performance tests. Understanding of AWS or Azure platform to run performance and failover tests. Exposure in performance engineering for J2EE/.NET/LAMP, etc. Familiar with monitoring queues with tools like Any Point, MQ Explorer etc. Experience in running automated performance tests via CI/CD pipelines (on platforms like Cloud bees, GitHub etc.) Experience with application monitoring/Observability, building dashboards, identifying & establishing SLA s, logging & tracing. Understanding of Capacity planning and Performance tuning. Familiar with container technologies such as Docker or Kubernetes. Understanding in observability/Site Reliability engineering. Working knowledge of Atlassian products Jira Software, Confluence Bachelor's/masters degree in computer science, Engineering, and any related discipline. 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps. knowledge of high availability (HA) and disaster recovery (DR) concepts. Experience in collaborating with Development, Site Reliability Engineering, Cloud Engineering, Security in evaluating performance & scalability issues. Understand the architecture of high volume transactional SaaS Systems. Hands-on experience building test automation and failover test suites.

*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Technology Operations Support Analyst, preferably with UC4 experience. Candidate will be responsible for monitoring the production environment. It also includes reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using OCC approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing OCC approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Qualifications: [Required] Basic knowledge of ITIL principles [Required] Working knowledge of Scheduling applications/tools (UC4/Control M) [Required] Basic understanding of Network [Required] Basic understanding of Unix/Linux [Required] Basic understanding Windows [Required] Basic understanding Storage [Required] Basic knowledge of IBM JCL [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Nice to have] Knowledge of Clearing and Finance industry [Required] Basic Knowledge of Application life cycle and deployment [Required] Knowledge of MQ (stop/start/recycle) [Required] Problem/Incident management applications and tools experience [Required or in process of acquiring] Bachelor's degree in Computer Information Systems or a related discipline 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment [Preferred] Industry certifications in the areas of ITIL

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal IT Procurement Specialist. Candidate develops and manages the category plan for IT Hardware while supporting deals in other categories. Candidate will support the Strategic Sourcing department's move to category management and work cross-functionally with key stakeholders in IT, Legal, and TPRM to drive sourcing transactions. Achieve significant cost reductions while maintaining/improving product quality and enhancing supplier service levels. This includes RFx development, facilitation, scorecard, analysis, vendor selection, negotiations and issue resolution. Responsibilities: Implement sourcing strategies and define procurement plans for IT Hardware and other categories aligned to technology and business unit objectives and regulatory requirements. Promote/communicate procurement plans to internal stakeholders and to vendors, ensuring that it is well socialized and supported. Keep abreast of industry trends that have an impact on the IT sourcing strategy, through external advisory services, and good working relationships with existing and emerging strategic vendors used by the enterprise. Maintain and present market analysis to IT and business leaders regarding innovative product, solution and service opportunities. Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Drive the IT sourcing and procurement strategies for products, services and solutions. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Create acquisition plans for large deals involving multiple vendors and internal stakeholders. Manage acquisition plans and RFx's escalating as required to adhere to timelines and effectively communicating changes in plan to internal and external stakeholders. Proactively seek ways to drive down the total cost of ownership through competition and vendor relationships. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing. Understand and adopt agile, pragmatic and fast-track principles into IT sourcing and procurement practices. Manage a comprehensive list of best-in-class vendors for bid processes developed by analysing industry trends and competitive positioning to ensure engagement and leverage of the most effective supply base. Negotiate contractual agreements with consistent commercial terms satisfying regulatory requirements per OCC policy Regularly interact with IT and business stakeholders to balance cost, risk and speed to ensure that the business can realize its objectives. Lead the negotiation strategy and negotiation team for IT contracts. Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services, etc.). Manage purchase order process to ensure timely delivery of all required IT items. Continuously update department policy and procedures, training guides and introduce process improvements Qualifications: Expert negotiation skills. Current knowledge of the global IT product and service market and trends. Successful track record in a mature procurement organization Advanced ability to influence and negotiate outcomes with stakeholders and vendors and to maintain collaborative relationships with them. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Proven ability to discern when and how to escalate issues for resolution. Working knowledge of regulatory guidance pertaining to the financial services industry. Demonstrates integrity through actions. Proficiency in MS Office, Sharepoint, ERP tools such as Oracle Fusion, Ariba or Coupa Minimum 10 years' experience in the following: Managing strategic vendor relationships and developing strategies that look to reduce overall cost or risk. IT vendor management and/or sourcing and procurement. Evaluating support agreements and the yearly true-up and demand management requirements. Leading IT negotiations Minimum 5 years' experience in the following: IT Asset management IT Hardware Procurement

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a hands-on Manager of Network Engineering. Candidate will be overseeing network service and delivery across various platforms, such as Cisco ACI, Checkpoint, F5 and hybrid LAN/Cloud (AWS) environments. The goal is to ensure the team consistently deliver a high-quality, stable network experience for customers. Responsibilities: Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies. Encourage innovations, out-of-the-box problem-solving Collaborate with customers, partners, vendors and carriers to identify and address complex challenges. Support enterprise on-call rotations and change management schedule. Manage, mentor and assist team members Serve as part of the network management team, overseeing direct reports and coordinating with fellow managers, working together as one team. Qualifications: 2+ years' experience successfully managing/leading technical teams. Advanced knowledge of routing protocols, switching, Firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in environments such as AWS (preferred), Azure, Google, or similar Experience using Agile Methodology Experience with SDN deployments or Cisco ACI Experience with Checkpoint Firewalls (on-prep and virtual) Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Excellent physical communication troubleshooting skills using cabling and signalling analyzer, packet capture and analysis Bachelor's Degree in Computer Science/Engineering or related field. Relevant industry certifications such as Microsoft Azure or Google Cloud Cisco Certified Network Professional (CCNP or CCDP) equivalent field experience AWS certifications (DevOps Engineer, Solutions Architect, Advanced Networking, or Security or equivalent field experience)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Credit Risk Management Reporting Analyst. Candidate will be responsible, identifying, developing, measuring, monitoring, reporting, and enhancing processes that monitor thresholds and trends of various risks and exposures introduced to by clearing members, banks, and other critical counterparties. Associate Principals utilize a strong technical and analytical skill set to assist Credit Department with its projects and reporting. Maintain a general understanding of the risks present within the clearing industry and/or the participating financial entities, including broker-dealers, futures commission merchants, commercial banks, pension funds, and financial market utilities. Associate Principals mentor and train (Sr.) Associates and independently develop technology solutions for the department. Responsibilities: Support CORE team with analysis of ongoing creditworthiness of counterparties and escalate issues requiring enhanced surveillance to department management and internal working groups so appropriate actions can be taken. Support CORE team with analytical solutions to assist with financial statement analysis, including identifying levels and trends in key metrics and ratios. Collaborate with IT and other internal teams to design and implement advanced scalable data analytics solutions to identify and analyze causal links and meaningful relationships (eg, correlations, distributions, percentiles). Includes centralizing data from multiple sources to automated Front End visual reporting/dashboards. Work closely with department management on projects, cross-department collaboration, and mentoring of colleagues. As appropriate, lead high priority department projects with minimal oversight by department management. Support CORE team with critical, time-sensitive, and/or complex counterparty inquiries requiring data collection or analysis. Support system, data, and risk methodology development, review data and risk methodologies during annual reviews, identify underlying methodology assumptions with a comprehensive set of special cases, guide methodologies through full life cycle events, and evaluate different possible approaches/enhancements Develop, maintain, enhance, and adhere to written policies and procedures Participate in and lead procedure-related control testing activities and identify opportunities for improving the control environment Supervise and confirm adherence to regulatory reporting obligations Work with internal and external stakeholders to support audits/exams Qualifications: Demonstrated analytical and problem-solving skills and the ability to work in a collaborative environment Familiarity with financial statements, brokerage statements, and accounting records Proficient knowledge of the financial services industry, including the financial, market, liquidity and operational risks of broker-dealers, futures commission merchants, commercial banks, pension funds, and financial market utilities Proficient understanding of securities markets, derivatives, and option trading strategies Track record of independently managing and successfully completing high visibility projects Excellent organization skills - must be detail oriented Strong verbal and written communication skills, with proven ability to work and converse with executive level management Strong Mathematical skills and financial acumen Comfortable working in a customer service-oriented environment and addressing questions from both colleagues and counterparties, engaging users to understand issues and identify root causes, escalating incidents to appropriate teams, collaborating with others to ensure timely resolution and user satisfaction, and monitoring service performance of (Sr.) Associates Ability to work well under pressure with multiple priorities and time-sensitive deadlines Track record of accomplishments while leading a team, delegating and prioritizing work assignments, and ensuring team efficiency preferred Technical Skills: Intermediate-to Advanced in Microsoft Office, including Excel experience using lookups and pivot tables to perform data analysis, and comfortable developing PowerPoint presentations Intermediate- to-Advanced SQL, including the ability to write and edit queries to assist with mining and visualizing data from multiple sources. Experience using data visualization software (eg, Tableau, Power BI) Familiarity with data stack applications such as Snowflake and code versioning in Github Coding experience with (eg, Python, R, VBA macros) required Intermediate-to-Advanced quantitative, analytical, problem solving skills, including the ability to accumulate, organize, and assimilate large amounts of information. Familiarity using Bloomberg and/or S&P Global Market Intelligence, and the technical ability to connect these tools to Excel preferred Education and/or Experience: Bachelor's degree (preferably in Financial Engineering, Data Science, Risk Management, Accounting, (Computational/Quantitative) Finance, or Economics) or equivalent work experience required 4+ years of data analytics experience or relevant financial services industry experience Master's degree or progress towards a Master's degree (preferably in Financial Engineering, Data Science, Risk Management, Accounting, (Computational/Quantitative) Finance, or Economics) preferred Certificates or Licenses: Desire to earn, or progress towards, a CFA or FRM certification

NO SPONSORSHIP Principal, Procurement Category Management SALARY: $155k-$182k max w/25% bonus LOCATION: CHICAGO, IL Hybrid, 3 days in office Mandatory Five day in office from Aug 4th-Sept 26th, 2025 Looking for a candidate to manage strategic vendor relationships. You will be developing strategies to reduce costs. IT vendor management, sourcing and procurement, evaluating support agreements, IT asset management, IT procurement Global IT scorecard analysis. You will be doing vendor selection negotiation issue resolution. Responsibilities: Implement sourcing strategies and define procurement plans for IT Hardware and other categories aligned to technology and business unit objectives and regulatory requirements. Promote/communicate procurement plans to internal stakeholders and to vendors, ensuring that it is well socialized and supported. Keep abreast of industry trends that have an impact on the IT sourcing strategy, through external advisory services, and good working relationships with existing and emerging strategic vendors used by the enterprise. Maintain and present market analysis to IT and business leaders regarding innovative product, solution and service opportunities. Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Drive the IT sourcing and procurement strategies for products, services and solutions. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Create acquisition plans for large deals involving multiple vendors and internal stakeholders. Manage acquisition plans and RFx's escalating as required to adhere to timelines and effectively communicating changes in plan to internal and external stakeholders. Proactively seek ways to drive down the total cost of ownership through competition and vendor relationships. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing. Understand and adopt agile, pragmatic and fast-track principles into IT sourcing and procurement practices. Manage a comprehensive list of best-in-class vendors for bid processes developed by analysing industry trends and competitive positioning to ensure engagement and leverage of the most effective supply base. Negotiate contractual agreements with consistent commercial terms satisfying regulatory requirements per OCC policy Regularly interact with IT and business stakeholders to balance cost, risk and speed to ensure that the business can realize its objectives. Lead the negotiation strategy and negotiation team for IT contracts. Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services, etc.). Manage purchase order process to ensure timely delivery of all required IT items. Continuously update department policy and procedures, training guides and introduce process improvements Qualifications: Expert negotiation skills. Current knowledge of the global IT product and service market and trends. Successful track record in a mature procurement organization Advanced ability to influence and negotiate outcomes with stakeholders and vendors and to maintain collaborative relationships with them. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Proven ability to discern when and how to escalate issues for resolution. Working knowledge of regulatory guidance pertaining to the financial services industry. Demonstrates integrity through actions. Technical Skills: Proficiency in MS Office, Sharepoint, ERP tools such as Oracle Fusion, Ariba or Coupa Minimum 10 years' experience in the following: Managing strategic vendor relationships and developing strategies that look to reduce overall cost or risk. IT vendor management and/or sourcing and procurement. Evaluating support agreements and the yearly true-up and demand management requirements. Leading IT negotiations Minimum 5 years' experience in the following: IT Asset management IT Hardware Procurement

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.

NO SPONSORSHIP Business Data Governance Rate: 55-65/hr - C2C 6 months LOCATION: CHICAGO, IL HYBRID 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a Data Governance, Business Technical Analyst. This is both the business and technical perspective. You will define business rules and determine causes of data quality issues when defining business rules Must have a holistic perspective on the entire data governance process from both a business and technical perspective. Act as a liaison and translation layer between business and technical teams and operates at system- and detailed technical level for analysis purposes. Work on new project requirements from initial requirements through full development life cycle and implementation. Responsible for gathering business and technical requirements to capture metadata and lineage working with Business and Technical SMEs. Lead Data Domain and Data Steward Workgroup meetings Work closely with Data Domain Owners and SME's to identify CDE's (Critical Data Elements) and define data elements for the Business Glossary Collaborate with Data Domain Owners to identify and define appropriate business rules Collaborate with the Metadata specialist to identify data sources Collaborate with data modelers to review definitions of business terms vs. technical terms Utilize data profiling and data quality tools to expose and determine causes of data quality issues when defining business rules Participate in metadata management utilizing IBM Metadata Asset Manager and the IBM Information Governance Catalog to build out the business glossary Implement data governance controls, procedures, and standards Develop and deliver presentations for department and senior leadership Perform other duties as assigned Qualifications: Structured Query Language (SQL) Data Governance Tools example, Informatica, IBM ISEE, Collibra etc Experience working on APIs, Kafka as Data Sources is preferred. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift). Strong data analysis capabilities.

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Data Reporting/Analytics Analyst. This analyst will work within the Quality Assurance team and focus on controls/governance/data analytics/reporting. Tools needed for this role include Tableau, Alteryx, Power BI, Python, etc. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Qualifications: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling.

*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a Principal, Procurement Category Management. This principal will manage strategic vendor relationships, develop strategies, and will reduce IT vendor management cost. Responsibilities: Implement sourcing strategies and define procurement plans for IT Hardware and other categories aligned to technology and business unit objectives and regulatory requirements. Promote/communicate procurement plans to internal stakeholders and to vendors, ensuring that it is well socialized and supported. Keep abreast of industry trends that have an impact on the IT sourcing strategy, through external advisory services, and good working relationships with existing and emerging strategic vendors used by the enterprise. Maintain and present market analysis to IT and business leaders regarding innovative product, solution and service opportunities. Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Drive the IT sourcing and procurement strategies for products, services and solutions. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Create acquisition plans for large deals involving multiple vendors and internal stakeholders. Manage acquisition plans and RFx's escalating as required to adhere to timelines and effectively communicating changes in plan to internal and external stakeholders. Proactively seek ways to drive down the total cost of ownership through competition and vendor relationships. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing. Understand and adopt agile, pragmatic and fast-track principles into IT sourcing and procurement practices. Manage a comprehensive list of best-in-class vendors for bid processes developed by analysing industry trends and competitive positioning to ensure engagement and leverage of the most effective supply base. Negotiate contractual agreements with consistent commercial terms satisfying regulatory requirements per company policy Regularly interact with IT and business stakeholders to balance cost, risk and speed to ensure that the business can realize its objectives. Lead the negotiation strategy and negotiation team for IT contracts. Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services, etc.). Manage purchase order process to ensure timely delivery of all required IT items. Continuously update department policy and procedures, training guides and introduce process improvements Qualifications: Bachelor's degree in business management, supply chain, information technology or a related field, OR an equivalent combination of experience, skills, training and education. 10 years of Managing strategic vendor relationships and developing strategies that look to reduce overall cost or risk. IT vendor management and/or sourcing and procurement. Evaluating support agreements and the yearly true-up and demand management requirements. Leading IT negotiations IT Asset management IT Hardware Procurement Expert negotiation skills. Current knowledge of the global IT product and service market and trends. Successful track record in a mature procurement organization Advanced ability to influence and negotiate outcomes with stakeholders and vendors and to maintain collaborative relationships with them. Working knowledge of regulatory guidance pertaining to the financial services industry. Proficiency in MS Office, Sharepoint, ERP tools such as Oracle Fusion, Ariba or Coupa

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)

*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Associate, Internal Audit IT & Security. This internal auditor will need 2+ years of experience conducting risk-based information technology and security audits. This is a highly regulated financial environment, and these audits will follow AICPA, IIA, IPPF, COBIT, NIST, and CSF standards/frameworks. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent. Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software

Technology Operations Support - Tue-Sat, 2nd shift 230pm-11pm CST Salary: $80k-$90k + 10% bonus Location: Chicago, IL 2nd shift: 230pm-11pm CST, Tuesday - Saturday Hybrid: 3 days onsite, 2 days remote Training for the first 3 months: Onsite 5 days/week, Monday-Friday 8am-5pm Qualifications Bachelor's degree (or in the progress of) 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment Basic knowledge of the following ITIL principles, Networking, Unix/Linux, Windows, Storage, IBM JCL, Monitoring, MQ (stop/start/recycle), problem/incident management Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPLs, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)

NO SPONSORSHIP Technical Data Analysis - SQL and Metadata SALARY: $125k - $145k plus 10% - 15% bonus LOCATION: CHICAGO, IL 3 days onsite and 2 days remote Looking for a Data Analysis with SQL, Metadata management and data quality. You will use tools within the collibra platform. Should have knowledge of data lineage, MDM, data catalog, data dictionary, heavy SQL data structured. Must come from a financial firm with knowledge of data governance is a plus doing data flows data mapping will look at 3 years plus to a senior Identify data sources and build out business glossary Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Qualifications: Ability to multitask and meet aggressive deadlines efficiently and effectively. Knowledge of Data Governance tools such as Collibra Proficient with SQL. Strong data analysis capabilities. Experience with Databases Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Strong written and oral communication skills with ability to work with users, peers and management. Capital market or banking domain experience is preferred.

NO SPONSORSHIP AI WORKFLOW AUTOMATION MANAGER SALARY: $130k - $180k plus $1,200 - $10k bonus LOCATION: Chicago, IL 3 days onsite and 2 days remote Looking for a candidate with 5 years RPA workflow automation experience and hands on low code/no code. Power automates UI path Zapier or n8n.io. this team build ai applications for attorneys and business build new workflow-built AI specific workflows need to incorporate automation and AI RPA robotic process automation to create next generation of RPAs You should have a proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Someone that builds workflows at an enterprise sized company, has experience leading business implementations and solutions that have high impact across many departments, they should have experience leading and guiding this type of initiative. There are current workflows in place and we also have a need to build new workflows, but AI specific workflows. This person's main responsibility will be to build AI workflow solutions for complex use cases that cannot be solves by generic solutions. Presently, the team is using UI Path to solution for use cases, but this can present as time consuming, thus we have a need to incorporate automation and AI in developing workflows out further. This role is majority RPA (Robotic process automation), we are hoping that someone can join the team with experience using RPA in low-code/no-code environments such as Power Automate, UI Path, Zapier and n8n.io. The goal in doing so is to focus on developing scalable automation processes. On a day to day, this person will be combining AI and RPA to create the next generation of RPA. Must Haves: Bachelor's degree or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Ex. Someone that builds workflows at an enterprise sized company, has experience implementing business solutions that have high impact across many departments, they should have experience leading this type of initiative. Strong understanding of automation life cycle management Familiarity with security and compliance considerations in automation processes. Excellent communication skills with the ability to translate technical concepts for non-technical audiences. Strong analytical skills and the ability to diagnose and address complex process challenges. No people management experience required, rather it is encouraged to be process/product management oriented.