*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Database Administrator. This DBA will focus on production support, performance back up, and DBMS. This company needs someone with 7+ years of working with DB2 LUW on Red Hat and PostgreSQL. This DBA is also expected to have heavy experience coding, reviewing SQL, and some experience with other Scripting languages such as basic java, linux shell, pearl, etc. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modeling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Maintains metadata repositories Qualifications: Bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA Experienced in two or more programming languages and two or more Scripting languages Practiced at Entity/Relationship or Object modeling and translation to physical database designs Proficient in DML, DDL, and database utilities for at least two DBMS technologies Proficient in all access methods of a DBMS as well as the underlying operating system access methods Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment Technical Skills: 7+ years' experience with PostgreSQL 7+ years' experience with DB2 LUW; preferably on Red Hat Linux Proficient with coding and review of SQL, stored procedures, and triggers 1+ year' Terraform, Ansible, Jenkins & CI/CD skills 1+ years' EDB Postgres & EDB Postgres Distributed experience Basic Java, Perl & Linux Shell script skills 1+ years' experience with SQL Server 1+ years' experience with DB2 in a z/OS environment 1+ years' experience with MySQL/MariaDB Experience with BMC tools for DB2 (Change/Catalog Manager, MainView, Log Master)
22/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Database Administrator. This DBA will focus on production support, performance back up, and DBMS. This company needs someone with 7+ years of working with DB2 LUW on Red Hat and PostgreSQL. This DBA is also expected to have heavy experience coding, reviewing SQL, and some experience with other Scripting languages such as basic java, linux shell, pearl, etc. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modeling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Maintains metadata repositories Qualifications: Bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA Experienced in two or more programming languages and two or more Scripting languages Practiced at Entity/Relationship or Object modeling and translation to physical database designs Proficient in DML, DDL, and database utilities for at least two DBMS technologies Proficient in all access methods of a DBMS as well as the underlying operating system access methods Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment Technical Skills: 7+ years' experience with PostgreSQL 7+ years' experience with DB2 LUW; preferably on Red Hat Linux Proficient with coding and review of SQL, stored procedures, and triggers 1+ year' Terraform, Ansible, Jenkins & CI/CD skills 1+ years' EDB Postgres & EDB Postgres Distributed experience Basic Java, Perl & Linux Shell script skills 1+ years' experience with SQL Server 1+ years' experience with DB2 in a z/OS environment 1+ years' experience with MySQL/MariaDB Experience with BMC tools for DB2 (Change/Catalog Manager, MainView, Log Master)
Senior DBA - PostgreSQL Salary: $130k-150k + 15% bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years' experience with PostgreSQL (preferred EnterpriseDB (EDB) version) 3+ year' Terraform, Ansible, Jenkins & CI/CD skills Desired but not required 3+ years' experience with CTE (CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS 5+ years' experience with DB2 LUW; preferably on Red Hat Linux 1+ years' experience with SQL Server 1+ years' experience with MySQL/MariaDB 1+ years' experience with DB2 in a z/OS environment PostgreSQL Professional Certification Responsibilities Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modeling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades
22/01/2025
Full time
Senior DBA - PostgreSQL Salary: $130k-150k + 15% bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ years' experience with PostgreSQL (preferred EnterpriseDB (EDB) version) 3+ year' Terraform, Ansible, Jenkins & CI/CD skills Desired but not required 3+ years' experience with CTE (CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS 5+ years' experience with DB2 LUW; preferably on Red Hat Linux 1+ years' experience with SQL Server 1+ years' experience with MySQL/MariaDB 1+ years' experience with DB2 in a z/OS environment PostgreSQL Professional Certification Responsibilities Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modeling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Database Administrator with strong Postgre and preferably some DB2 LUW experience. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modeling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: [Required] 3+ years experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modeling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one Environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years experience with PostgreSQL (preferred EnterpriseDB (EDB) version) [Required] 3+ year Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 3+ years experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS [Preferred] 5+ years experience with DB2 LUW; preferably on Red Hat Linux [Preferred] 1+ years experience with SQL Server [Preferred] 1+ years experience with MySQL/MariaDB [Preferred] 1+ years experience with DB2 in a z/OS environment [Required] bachelor s degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
22/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Database Administrator with strong Postgre and preferably some DB2 LUW experience. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modeling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: [Required] 3+ years experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modeling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one Environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years experience with PostgreSQL (preferred EnterpriseDB (EDB) version) [Required] 3+ year Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 3+ years experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS [Preferred] 5+ years experience with DB2 LUW; preferably on Red Hat Linux [Preferred] 1+ years experience with SQL Server [Preferred] 1+ years experience with MySQL/MariaDB [Preferred] 1+ years experience with DB2 in a z/OS environment [Required] bachelor s degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
NO SPONSORSHIP Associate Principal, Database Administration - Postgres/DB2 LUW SALARY: $130K - $160K PLUS 15% LOCATION: Chicago, IL Hybrid 3 days onsite Required 7 years postgre sql, DB2/LUW. 3 years terraform ansible Jenkins preferred. Out of a large enterprise environment with automation in terraform and ansible This role will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Qualifications: 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA Well versed in all phases of Systems Analysis and Design Experienced in two or more programming languages and two or more Scripting languages t Entity/Relationship or Object modeling and translation to physical database designs Proficient in DML, DDL, and database utilities for at least two DBMS technologies Proficient in all access methods of a DBMS as well as the underlying operating system access methods Technical Skills: 7+ years' experience with PostgreSQL (preferred EnterpriseDB (EDB) version) 3+ year' Terraform, Ansible, Jenkins & CI/CD skills 5+ years' experience with DB2 LUW; preferably on Red Hat Linux 1+ years' experience with SQL Server 1+ years' experience with MySQL/MariaDB 1+ years' experience with DB2 in a z/OS environment Education and/or Experience: [Required] bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences
22/01/2025
Full time
NO SPONSORSHIP Associate Principal, Database Administration - Postgres/DB2 LUW SALARY: $130K - $160K PLUS 15% LOCATION: Chicago, IL Hybrid 3 days onsite Required 7 years postgre sql, DB2/LUW. 3 years terraform ansible Jenkins preferred. Out of a large enterprise environment with automation in terraform and ansible This role will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Qualifications: 3+ years' experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years' experience as an associate DBA Well versed in all phases of Systems Analysis and Design Experienced in two or more programming languages and two or more Scripting languages t Entity/Relationship or Object modeling and translation to physical database designs Proficient in DML, DDL, and database utilities for at least two DBMS technologies Proficient in all access methods of a DBMS as well as the underlying operating system access methods Technical Skills: 7+ years' experience with PostgreSQL (preferred EnterpriseDB (EDB) version) 3+ year' Terraform, Ansible, Jenkins & CI/CD skills 5+ years' experience with DB2 LUW; preferably on Red Hat Linux 1+ years' experience with SQL Server 1+ years' experience with MySQL/MariaDB 1+ years' experience with DB2 in a z/OS environment Education and/or Experience: [Required] bachelor's degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an AI Workflow Automation Manager. This position will focus on RPA workflow automation, hands on low code/no code power automates, and build AI applications for attorneys. Responsibilities: Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io. Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives. Manage the automation life cycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals. Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities. Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures. Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency. Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows. Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed. Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows. Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment. Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization's goals. Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement. Qualifications: Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Certification in automation tools or RPA platforms. Knowledge of emerging technologies in automation, including vision models and agentic UI control. Familiarity with Agile methodologies and experience working in cross-functional teams.
21/01/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an AI Workflow Automation Manager. This position will focus on RPA workflow automation, hands on low code/no code power automates, and build AI applications for attorneys. Responsibilities: Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io. Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives. Manage the automation life cycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals. Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities. Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures. Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency. Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows. Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed. Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows. Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment. Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization's goals. Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement. Qualifications: Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Certification in automation tools or RPA platforms. Knowledge of emerging technologies in automation, including vision models and agentic UI control. Familiarity with Agile methodologies and experience working in cross-functional teams.
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an AI Engineer. This engineer will focus on AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Responsibilities: The AI Engineer, a member of the AI Engineering team, is responsible for developing and implementing cutting-edge legal AI solutions that drive efficiency, improve decision making, and provide valuable insights across various administrative business groups and legal practices. This role will leverage expertise in AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Prototype and test AI solutions using Python and Streamlit with a focus on natural language processing and text extraction from documents (PyPDF, Azure Document Intelligence) Develop plugins and assistants using LangChain, LlamaIndex, or Semantic Kernel, with expertise in prompt engineering and semantic function design Design and implement Retrieval Augmented Generation (RAG) stores using a combination of classic information retrieval and semantic embeddings stored in vector and graph databases Develop and deploy agents using AutoGen, CrewAI, LangChain Agents, and LlamaIndex Agents Use Gen AI to distill metadata and insights from documents Fine tune LLMs to optimize for domain and cost Collaborate with stakeholders to implement and automate AI powered solutions for common business workflows Enhance documentation procedures, codebase, and adherence to best practices to promote and facilitate knowledge sharing and ensure the upkeep of an organized and reproducible working environment Qualifications: Bachelor's Degree in Computer Science, Engineering, or related field A minimum of 5 years of experience in AI engineering or a related field Proven experience with AI engineering tools and technologies, including Python, Streamlit, Jupyter Notebooks, Langchain, LlamaIndex, and Semantic Kernel Experience with natural language processing, text extraction, and information retrieval techniques Strong understanding of machine learning and deep learning concepts including transformer based GPT models Experience with distributed computing and cloud environments (eg, Microsoft Azure) Solid understanding of large language models. Enterprise level experience, big accounting firms, academia
21/01/2025
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for an AI Engineer. This engineer will focus on AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Responsibilities: The AI Engineer, a member of the AI Engineering team, is responsible for developing and implementing cutting-edge legal AI solutions that drive efficiency, improve decision making, and provide valuable insights across various administrative business groups and legal practices. This role will leverage expertise in AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Prototype and test AI solutions using Python and Streamlit with a focus on natural language processing and text extraction from documents (PyPDF, Azure Document Intelligence) Develop plugins and assistants using LangChain, LlamaIndex, or Semantic Kernel, with expertise in prompt engineering and semantic function design Design and implement Retrieval Augmented Generation (RAG) stores using a combination of classic information retrieval and semantic embeddings stored in vector and graph databases Develop and deploy agents using AutoGen, CrewAI, LangChain Agents, and LlamaIndex Agents Use Gen AI to distill metadata and insights from documents Fine tune LLMs to optimize for domain and cost Collaborate with stakeholders to implement and automate AI powered solutions for common business workflows Enhance documentation procedures, codebase, and adherence to best practices to promote and facilitate knowledge sharing and ensure the upkeep of an organized and reproducible working environment Qualifications: Bachelor's Degree in Computer Science, Engineering, or related field A minimum of 5 years of experience in AI engineering or a related field Proven experience with AI engineering tools and technologies, including Python, Streamlit, Jupyter Notebooks, Langchain, LlamaIndex, and Semantic Kernel Experience with natural language processing, text extraction, and information retrieval techniques Strong understanding of machine learning and deep learning concepts including transformer based GPT models Experience with distributed computing and cloud environments (eg, Microsoft Azure) Solid understanding of large language models. Enterprise level experience, big accounting firms, academia
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
21/01/2025
Project-based
*Hybrid, 3 days onsite, 2 days remote* A prestigious company is looking for a ServiceNow CMDB Consultant. This consultant will focus on support, strategy, planning, design, and implementation of ServiceNow CMDB model. This consultant will need experience with Jira, Confluence, ServiceNow, ServiceNow Discovery, Mapping, etc. Responsibilities: The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs of the company. Work with company's Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support company's 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives. Qualifications: Experience with ServiceNow Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Data Governance MDM Analyst. Candidate will act as a liaison and translation layer between business and technical teams and operate at system- and detailed technical level for analysis purposes. Implement and support Metadata Management, Data Lineage, Data Quality and other essential Data Governance functions. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Perform other duties as assigned. Qualifications: Ability to work independently and as part of a team to successfully execute projects. Ability to multitask and meet aggressive deadlines efficiently and effectively. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Strong written and oral communication skills with ability to work with users, peers and management. Capital market or banking domain experience is preferred. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Structured Query Language (SQL) Data Governance Tools example Collibra, IBM ISEE, Informatica etc. Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred.
21/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Data Governance MDM Analyst. Candidate will act as a liaison and translation layer between business and technical teams and operate at system- and detailed technical level for analysis purposes. Implement and support Metadata Management, Data Lineage, Data Quality and other essential Data Governance functions. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Perform other duties as assigned. Qualifications: Ability to work independently and as part of a team to successfully execute projects. Ability to multitask and meet aggressive deadlines efficiently and effectively. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Strong written and oral communication skills with ability to work with users, peers and management. Capital market or banking domain experience is preferred. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Structured Query Language (SQL) Data Governance Tools example Collibra, IBM ISEE, Informatica etc. Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred.
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
21/01/2025
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
Request Technology - Craig Johnson
Chicago, Illinois
*This role is 3 days onsite each week in Chicago, hybrid remote* *We are unable to provide sponsorship for this permanent Full time role in Chicago* *Position is bonus eligible* Prestigious Firm is currently seeking an AI RPA Workflow Manager with strong Automation experience. Candidate will lead the design, development, and deployment of automated business workflows and robotic process automation (RPA) solutions to optimize efficiency and reduce manual effort across various business functions. This role requires expertise in low-code/no-code environments such as Power Automate, UIPath, Zapier, and n8n.io, focusing on developing scalable automation processes. As automation evolves with advancements in vision models and agentic UI control, the manager will stay at the forefront of these changes, exploring innovative tools and technologies to ensure the organization's automation strategy remains cutting-edge. This position involves working closely with stakeholders to identify automation opportunities and implementing solutions that enhance productivity and accuracy across the organization. Responsibilities: Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io. Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives. Manage the automation life cycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals. Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities. Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures. Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency. Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows. Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed. Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows. Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment. Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization's goals. Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement. Qualifications: Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Strong understanding of automation life cycle management, including requirements gathering, solution design, testing, and deployment. Familiarity with security and compliance considerations in automation processes. Excellent communication skills with the ability to translate technical concepts for non-technical audiences. Strong analytical skills and the ability to diagnose and address complex process challenges. Preferred Skills: Experience in the professional services industry (eg, legal, financial, accounting, consulting). Certification in automation tools or RPA platforms. Knowledge of emerging technologies in automation, including vision models and agentic UI control. Familiarity with Agile methodologies and experience working in cross-functional teams.
21/01/2025
Full time
*This role is 3 days onsite each week in Chicago, hybrid remote* *We are unable to provide sponsorship for this permanent Full time role in Chicago* *Position is bonus eligible* Prestigious Firm is currently seeking an AI RPA Workflow Manager with strong Automation experience. Candidate will lead the design, development, and deployment of automated business workflows and robotic process automation (RPA) solutions to optimize efficiency and reduce manual effort across various business functions. This role requires expertise in low-code/no-code environments such as Power Automate, UIPath, Zapier, and n8n.io, focusing on developing scalable automation processes. As automation evolves with advancements in vision models and agentic UI control, the manager will stay at the forefront of these changes, exploring innovative tools and technologies to ensure the organization's automation strategy remains cutting-edge. This position involves working closely with stakeholders to identify automation opportunities and implementing solutions that enhance productivity and accuracy across the organization. Responsibilities: Lead the development and implementation of RPA and workflow automation solutions using low-code/no-code platforms such as Power Automate, UIPath, Zapier, and n8n.io. Collaborate with business stakeholders to identify and prioritize automation opportunities, documenting requirements and designing workflows that align with business objectives. Manage the automation life cycle, from requirements gathering and solution design to testing, deployment, and monitoring, ensuring solutions are effective and aligned with business goals. Explore and integrate emerging technologies, such as vision models and agentic UI control, to enhance and expand the scope of automation capabilities. Develop and maintain documentation for automated workflows, providing clarity on process logic and operational procedures. Establish and monitor key performance indicators to evaluate the impact of automation initiatives, including cost savings, error reduction, and time efficiency. Conduct regular assessments of current processes, identifying areas for improvement and recommending automation solutions to streamline workflows. Ensure that automation implementations meet security and compliance standards, working closely with IT and security teams as needed. Provide hands-on support for automation tools, troubleshooting issues, and ensuring reliable operation of automated workflows. Mentor and train team members on automation best practices, fostering a collaborative and innovation-driven environment. Collaborate with external vendors and partners to evaluate and deploy new automation technologies that support the organization's goals. Promote the value of automation within the organization, conducting workshops and presentations to demonstrate ROI and foster a culture of continuous improvement. Qualifications: Bachelor's degree in Business, Computer Science, Information Technology, or a related field, or equivalent professional experience. 5+ years of experience in RPA or workflow automation, with hands-on experience in low-code/no-code platforms such as Power Automate, UIPath, Zapier, or n8n.io. Proven track record of implementing scalable automation solutions that deliver measurable efficiency gains and cost savings. Strong understanding of automation life cycle management, including requirements gathering, solution design, testing, and deployment. Familiarity with security and compliance considerations in automation processes. Excellent communication skills with the ability to translate technical concepts for non-technical audiences. Strong analytical skills and the ability to diagnose and address complex process challenges. Preferred Skills: Experience in the professional services industry (eg, legal, financial, accounting, consulting). Certification in automation tools or RPA platforms. Knowledge of emerging technologies in automation, including vision models and agentic UI control. Familiarity with Agile methodologies and experience working in cross-functional teams.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.
21/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
21/01/2025
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Associate, Internal Audit IT & Security. This internal auditor will need 2+ years of experience conducting risk-based information technology and security audits. This is a highly regulated financial environment, and these audits will follow AICPA, IIA, IPPF, COBIT, NIST, and CSF standards/frameworks. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent. Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software
21/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Senior Associate, Internal Audit IT & Security. This internal auditor will need 2+ years of experience conducting risk-based information technology and security audits. This is a highly regulated financial environment, and these audits will follow AICPA, IIA, IPPF, COBIT, NIST, and CSF standards/frameworks. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Bachelor's degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent. Consulting and/or accounting firm experience. Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). Microsoft Office applications Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Technical Data Analysis. This person will be the liaison between business/technical teams and will be focused on supporting and implementing data quality, Metadata management, data lineage, data mapping, data governance, etc. This person will need to be proficient with SQL data structure and will work within the Collibra Platform. This person must come from a financial company. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Qualifications: Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Data Governance Tools example Collibra, IBM ISEE, Informatica etc.
21/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Technical Data Analysis. This person will be the liaison between business/technical teams and will be focused on supporting and implementing data quality, Metadata management, data lineage, data mapping, data governance, etc. This person will need to be proficient with SQL data structure and will work within the Collibra Platform. This person must come from a financial company. Responsibilities: Work closely with Data Domain Owners and SMEs to identify CDE s (Critical Data Elements), define data elements for the Business Glossary and define business rules. Identify data sources and build out business glossary collaborating with data owners/stewards, collaborate with data modelers to review definitions of business terms vs technical terms. Ability to communicate effectively with Business and Technical SMEs, Architects, Analysts, Developers and other IT and business teams. Create, develop, configure and execute end to end business and technical data lineage across disparate sources working with business and technical SMEs/developers understanding the applications system/technical design and create data flow diagrams/data mappings. Experience working on metadata management ingesting metadata using metadata bridges/connectors, creating and ingesting custom source to target mappings, custom metadata assets. Develop Metadata, Data Lineage and Data Quality Solutions for multiple data sources across On Prem and Cloud environments including but not limited to Kafka, Protocol Buffers, REDIS, APIs, Databases, Flat Files, JSON, ETL/BI Tools and other Data Platform technologies etc. Design, Build and Execute Data Quality Rules over the CDEs identified according to the business needs to ensure clean and healthy data. Manage Data Quality Exceptions and help the team to find out the root cause analysis. Implement data governance policies, procedures, controls, and standards. Hands on experience working on data quality and data governance technology and tools. Utilize data profiling and data quality tools to analyze and determine causes of data quality issues. Design and implement Data Quality Dashboards for monitoring and reporting. Qualifications: Bachelors or masters degree in data analytics, computer science or related field. 7+ years of experience in data governance disciplines: metadata management; data quality analysis; data quality remediation; data profiling and data lineage. DAMA certification preferred. Experience with Data Governance tools such as Collibra, IBM Infosphere Information Server Suite or Informatica. Proficient with SQL. Strong data analysis capabilities. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift, NoSQL, Object-based) and ETL tools. Previous experience in designing and building data capabilities like data quality, metadata, data lineage, data catalog and data dictionary. Experience with Business Intelligence/Reporting tools such as Tableau/Cognos. Prior development/coding experience is preferred. Experience working on Protobuf, APIs, Kafka as Data Sources is preferred. Experience working with draw.io or other tools creating architecture or data flow diagrams. Data Governance Tools example Collibra, IBM ISEE, Informatica etc.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* *NO CONTRACTORS OR CONSULTANTS* A prestigious company is looking for an Associate Principal, Backend Java Developer. This company needs someone with 7-10 years of experience focused on Back End Java development, Java 11, Kafka, Golang, Multithreading, AWS, etc. They will be working in a Real Time and highly regulated financial environment. Responsibilities: Actively participates in design of highly performing, scalable, secure, reliable and cost optimized solutions. Primary responsibility is application design and development of next gen clearing applications for business requirements in agreed architecture framework and Agile environment. Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation. Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented. Participates in code-reviews based on high engineering standards Writes unit and integration tests based on chosen test frameworks. Assists Production Support by providing advice on system functionality and fixes as required. Qualifications: BS degree in Computer Science, similar technical field required. Masters preferred. 7-10 years of experience in building large scale, compute and event-driven solutions. Experience (including internal workings of Java) in Java 11+ is required. Experience with app development in Golang. Experience developing software using Object Oriented Designs, advance patterns (like AOP) and multi-threading is required. Experience with distributed message brokers like Kafka, IBM MQ, Amazon Kinesis, etc. is desirable. Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Must be able to write good quality code with 80% or above unit and integration tests coverage. Experience with testing frameworks like Junit, Citrus is desirable. Experience working with various types of databases like Relational, NoSQL, Object-based, Graph. Experience following Git workflows is required. Familiarity with DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Docker, Helm and CI/CD pipeline etc.is a plus. Experience with performance optimization, profiling, and memory management.
21/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* *NO CONTRACTORS OR CONSULTANTS* A prestigious company is looking for an Associate Principal, Backend Java Developer. This company needs someone with 7-10 years of experience focused on Back End Java development, Java 11, Kafka, Golang, Multithreading, AWS, etc. They will be working in a Real Time and highly regulated financial environment. Responsibilities: Actively participates in design of highly performing, scalable, secure, reliable and cost optimized solutions. Primary responsibility is application design and development of next gen clearing applications for business requirements in agreed architecture framework and Agile environment. Thoroughly analyzes requirements, develops, tests, and documents software quality to ensure proper implementation. Follows agreed upon SDLC procedures to ensure that all information system products and services meet: both explicit and implicit quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is properly represented. Participates in code-reviews based on high engineering standards Writes unit and integration tests based on chosen test frameworks. Assists Production Support by providing advice on system functionality and fixes as required. Qualifications: BS degree in Computer Science, similar technical field required. Masters preferred. 7-10 years of experience in building large scale, compute and event-driven solutions. Experience (including internal workings of Java) in Java 11+ is required. Experience with app development in Golang. Experience developing software using Object Oriented Designs, advance patterns (like AOP) and multi-threading is required. Experience with distributed message brokers like Kafka, IBM MQ, Amazon Kinesis, etc. is desirable. Experience with cloud technologies and migrations. Experience preferred with AWS foundational services like VPCs, Security groups, EC2, RDS, S3 ACLs, KMS, AWS CLI and IAM etc. Must be able to write good quality code with 80% or above unit and integration tests coverage. Experience with testing frameworks like Junit, Citrus is desirable. Experience working with various types of databases like Relational, NoSQL, Object-based, Graph. Experience following Git workflows is required. Familiarity with DevOps tools. Eg Terraform, Ansible, Jenkins, Kubernetes, Docker, Helm and CI/CD pipeline etc.is a plus. Experience with performance optimization, profiling, and memory management.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
21/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
21/01/2025
Full time
Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
Contract to hire - ServiceNow Developer Rate: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ year of working experience in IT 5+ years of experience in implementing ServiceNow ITSM, ITOM, HAM Pro, SAM Pro, and SecOps modules 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to recommend and follow the coding standards Experience with Scaled Agile Framework (SAFe), Agile/Scrum and DevSecOps methodologies Responsibilities This resource will provide services to the existing ServiceNow platform team to design, develop and deploy solutions. The project will be focused on development and delivery of integrations, out-of-box configurations and consultative services for low code software development. This resource will provide services to a team of engineers to design, deploy and integrate various product capabilities. Contribute to design, technical direction, and architecture with various teams to build solutions based on company requirements. Follow agreed upon SDLC procedures to ensure that all information system products and services meet quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Manage Product Support on system functionality and provide fixes as required.
21/01/2025
Contract to hire - ServiceNow Developer Rate: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ year of working experience in IT 5+ years of experience in implementing ServiceNow ITSM, ITOM, HAM Pro, SAM Pro, and SecOps modules 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to recommend and follow the coding standards Experience with Scaled Agile Framework (SAFe), Agile/Scrum and DevSecOps methodologies Responsibilities This resource will provide services to the existing ServiceNow platform team to design, develop and deploy solutions. The project will be focused on development and delivery of integrations, out-of-box configurations and consultative services for low code software development. This resource will provide services to a team of engineers to design, deploy and integrate various product capabilities. Contribute to design, technical direction, and architecture with various teams to build solutions based on company requirements. Follow agreed upon SDLC procedures to ensure that all information system products and services meet quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Manage Product Support on system functionality and provide fixes as required.
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
21/01/2025
Full time
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
21/01/2025
Full time
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.