Client Partner/Account Director/Mobile AD Client Partner We have a new opportunity for a Client Partner to join a growing team and help businesses achieve success through promotion and discovery with Ads. Our client's Industry and Leisure team focuses on key verticals, including Finance, Utilities, Entertainment, Shopping, Food & Drink, and Health & Fitness. In this role, you will manage the strategy across a focused portfolio of clients, drive adoption of their growing advertising offering and onboard new developer partners in the region. Experience Required: Proven experience in digital advertising, with a strong focus on mobile advertising. Demonstrated success in building and maintaining strong client relationships. Experience in developing and executing successful advertising campaigns. Deep understanding of the mobile advertising landscape and industry trends. Responsibilities: Develop and build strategic relationships with clients and agencies at all levels, understanding their business goals to craft effective advertising strategies Develop and lead joint business plans to collaborate and influence across organisations, while driving mutual business success for the customer and business. Partner with internal teams, including product, sales support, and account management, to deliver innovative advertising solutions Serve as an industry expert by staying ahead of trends and emerging technologies to maintain market knowledge and inform internal stakeholders and customers Articulate and evangelise the power of both IOS and Search Ads with key clients to grow market share Work closely with your Platform Specialist team to ensure proper execution and alignment with customer objectives Please reach out for more information.
21/01/2025
Project-based
Client Partner/Account Director/Mobile AD Client Partner We have a new opportunity for a Client Partner to join a growing team and help businesses achieve success through promotion and discovery with Ads. Our client's Industry and Leisure team focuses on key verticals, including Finance, Utilities, Entertainment, Shopping, Food & Drink, and Health & Fitness. In this role, you will manage the strategy across a focused portfolio of clients, drive adoption of their growing advertising offering and onboard new developer partners in the region. Experience Required: Proven experience in digital advertising, with a strong focus on mobile advertising. Demonstrated success in building and maintaining strong client relationships. Experience in developing and executing successful advertising campaigns. Deep understanding of the mobile advertising landscape and industry trends. Responsibilities: Develop and build strategic relationships with clients and agencies at all levels, understanding their business goals to craft effective advertising strategies Develop and lead joint business plans to collaborate and influence across organisations, while driving mutual business success for the customer and business. Partner with internal teams, including product, sales support, and account management, to deliver innovative advertising solutions Serve as an industry expert by staying ahead of trends and emerging technologies to maintain market knowledge and inform internal stakeholders and customers Articulate and evangelise the power of both IOS and Search Ads with key clients to grow market share Work closely with your Platform Specialist team to ensure proper execution and alignment with customer objectives Please reach out for more information.
IT Security Engineer Bristol - Hybrid Working/1 or 2 days per week onsite £45,000 - £50,000 + benefits Fantastic new permanent opportunity for an experienced IT Security Engineer with this large financial services company based in Bristol. As a key member of the Planning, Architecture & Security services team, the role will be at the forefront of the company's security strategy, ensuring the confidentiality, integrity and availability of all their information and information systems. This role will focus on security and quality control in the IT department and will include designing, building and securing, scalable and robust systems. This role will help the company understand security threats and help create strategies to protect the businesses assets and interests. Main responsibilities: Proactively identify information security deficiencies or opportunities for improvement and facilitate development of pragmatic solutions. Plan, implement and upgrade security measures and controls. Establish plans and protocols to protect digital files and information systems against unauthorized access, modification and/or destruction. Contribute to the IT Strategy planning process with regards to Information Security, ISO27001/27002 developments. Provide advisory and consulting support to help the Company improve its security posture and adhere to security policies, expected controls and regulatory requirements. Maintain data and monitor security access. Perform vulnerability testing, risk analyses and security assessments. Define, implement and maintain corporate security policies. Anticipate security alerts, incidents and disasters and reduce their likelihood. Perform information security reviews of the core business and group business as well as third parties. Identify and document areas of IT Risk related to Information/Cyber Security. Support IT Risk Management by proposing appropriate risk mitigation and control measures. Skills Required: A proven background within Security Operations/Network Security and Security Engineering. Able to demonstrate a good understanding of information security frameworks, standards and security best practice (ISO27001, NIST CSF, Mitre Att&ck Framework, OWASP). Experience in designing secure components (eg networks, systems, applications, security technologies) Knowledge of and skills in at least one Scripting language such as PowerShell. Comprehensive knowledge of network design, defence-in-depth principles and network security architecture. Extensive experience and understanding of security analysis tools, defensive technologies and other security technologies (eg SIEM, VAS, IDS/IPS, Firewalls, IAM, PAM, NAC, Email Security, Web filtering, Patch management, Anti-malware). Experience in identifying, detecting, applying protection, responding and remediating to security incidents to within business risk appetite. Strong working knowledge of authentication technologies (eg two-factor, multifactor). Strong proficiency in using the Microsoft Ecosystem such as Active Directory and MS Entra ID, including GPO, DNS, DHCP. Knowledge of endpoint security solutions (eg HIDS, anti-malware, file integrity, DLP). AWS, Azure and other cloud platforms, including hybrid cloud (eg SaaS, IaaS, PaaS). System administration, supporting multiple platforms and applications. Skilled in conducting vulnerability scans and identifying vulnerabilities in systems. Effective technical and non-technical communication skills to provide security support for colleagues, at all levels, across the business. For any further queries regarding the role or to apply, please contact Danny Palmer on at (see below)
21/01/2025
Full time
IT Security Engineer Bristol - Hybrid Working/1 or 2 days per week onsite £45,000 - £50,000 + benefits Fantastic new permanent opportunity for an experienced IT Security Engineer with this large financial services company based in Bristol. As a key member of the Planning, Architecture & Security services team, the role will be at the forefront of the company's security strategy, ensuring the confidentiality, integrity and availability of all their information and information systems. This role will focus on security and quality control in the IT department and will include designing, building and securing, scalable and robust systems. This role will help the company understand security threats and help create strategies to protect the businesses assets and interests. Main responsibilities: Proactively identify information security deficiencies or opportunities for improvement and facilitate development of pragmatic solutions. Plan, implement and upgrade security measures and controls. Establish plans and protocols to protect digital files and information systems against unauthorized access, modification and/or destruction. Contribute to the IT Strategy planning process with regards to Information Security, ISO27001/27002 developments. Provide advisory and consulting support to help the Company improve its security posture and adhere to security policies, expected controls and regulatory requirements. Maintain data and monitor security access. Perform vulnerability testing, risk analyses and security assessments. Define, implement and maintain corporate security policies. Anticipate security alerts, incidents and disasters and reduce their likelihood. Perform information security reviews of the core business and group business as well as third parties. Identify and document areas of IT Risk related to Information/Cyber Security. Support IT Risk Management by proposing appropriate risk mitigation and control measures. Skills Required: A proven background within Security Operations/Network Security and Security Engineering. Able to demonstrate a good understanding of information security frameworks, standards and security best practice (ISO27001, NIST CSF, Mitre Att&ck Framework, OWASP). Experience in designing secure components (eg networks, systems, applications, security technologies) Knowledge of and skills in at least one Scripting language such as PowerShell. Comprehensive knowledge of network design, defence-in-depth principles and network security architecture. Extensive experience and understanding of security analysis tools, defensive technologies and other security technologies (eg SIEM, VAS, IDS/IPS, Firewalls, IAM, PAM, NAC, Email Security, Web filtering, Patch management, Anti-malware). Experience in identifying, detecting, applying protection, responding and remediating to security incidents to within business risk appetite. Strong working knowledge of authentication technologies (eg two-factor, multifactor). Strong proficiency in using the Microsoft Ecosystem such as Active Directory and MS Entra ID, including GPO, DNS, DHCP. Knowledge of endpoint security solutions (eg HIDS, anti-malware, file integrity, DLP). AWS, Azure and other cloud platforms, including hybrid cloud (eg SaaS, IaaS, PaaS). System administration, supporting multiple platforms and applications. Skilled in conducting vulnerability scans and identifying vulnerabilities in systems. Effective technical and non-technical communication skills to provide security support for colleagues, at all levels, across the business. For any further queries regarding the role or to apply, please contact Danny Palmer on at (see below)
SAP Solutions Architect - R2R/Record to Report Reading - 3 days per week in the office £75,000 - £85,000 + Bonus + Benefits Fantastic new permanent opportunity for an experienced SAP Solutions Architect with this market leading global manufacturing business based in Reading. Reporting into the Head of Enterprise Architecture, you will be responsible for key decision-making on Solution designs within the SAP R2R/Record to Report process. You will ensure that business requirements are met while supporting the overall objectives for the business and adhering to Industry best practices. You will combine your deep technical expertise with a strong understanding of business processes to design and implement solutions that contribute to the business's overall success. You will be the bridge between business requirements and technical solutions, ensuring that systems enable and enhance the efficiency of business operations. As a specialist of the R2R/Record to Report functional area, you will work closely with the functional global process owner team to ensure that the solutions they design and develop will meet the requirements of the business; be compliant with overall Enterprise Architecture; and be as close to core standard as possible, with minimal change. You will also work closely with their delivery partners to ensure that what is built meets the design and technical specifications, is delivered to standards, is fit for purpose, and is fully documented. Main responsibilities: Solution Design: Develop comprehensive and fit-for-purpose solution designs. Collaborate with Global Process Owners to gather, understand and analyse business related requirements and the processes that they support. Translate these business requirements into effective solutions using the best-fit applications, collaborate with vendors to assess cost implications and ensure the complete impact is accessed and documented. Ensure the design considers fit-with-standard, scalability, flexibility, future growth and assure the quality of the solution via the review and approval of testing outcomes, assess the impact on the existing solution for regression and maintain documentation updated. System Architecture: Define and implement an optimised system architecture. Plan and design the system landscape, considering factors such as performance, security, and integration related to Solutions. Align the architecture with industry best practices, standards and Enterprise Architecture. Evaluate and select technologies that offer a cost-effective solution for supporting all desired business processes. Selection should be made in collaboration with global process owners, and both implementation and maintenance expenses should be considered. Integration with Existing Systems: Ensure seamless integration of solutions with existing systems. Collaborate with other architects, developers, and integration teams to design effective interfaces and end-to-end integration across solutions. Identify and resolve integration challenges to maintain data flow and business process continuity. Project Delivery: Support delivery of projects to time, quality and budget. Participate in the project planning to ensure there is full coverage of Solution activities and the timelines are realistic. Collaborate and engage with 3rd party delivery partners to ensure that what is being built aligns with requirements and specifications. Collaborate with project managers to identify and mitigate risks that could impact project delivery. Accountable for creating and maintaining comprehensive documentation of the solution architecture, configurations, ensuring accessibility and compliance. Skills Required: Proven experience as an SAP R2R/Record to Report Solution Architect. Extensive knowledge of SAP technologies and a strong focus within R2R/Record to Report. Extensive knowledge of SAP technologies, including SAP S/4 HANA, which includes General Ledger, Accounting, Financial Closing, Fixed Asset Accounting, Accounts Payable and Receivable, Cost Accounting, Financial Reporting, Compliance and Audit Strong technical skills in SAP S/4 HANA architecture, configuration, and customisation Ability to design and implement complex SAP solutions to meet business requirements. Strong understanding of SAP integration technologies and methodologies, data migration, and system landscape design. SAP certification eg, (SAP S/4HANA for Financial Accounting Associates) Familiarity with industry best practices and emerging trends in: SAP Treasury E-invoicing SAP Group Reporting Concur Integration Excellent interpersonal, collaboration, and communication skills. Strong negotiation and conflict-resolution abilities. Effective planning, organisation, and delegation skills. High energy, tenacity, and enthusiasm for delivering results. For any further queries regarding the role, please contact Danny Palmer at (see below)
21/01/2025
Full time
SAP Solutions Architect - R2R/Record to Report Reading - 3 days per week in the office £75,000 - £85,000 + Bonus + Benefits Fantastic new permanent opportunity for an experienced SAP Solutions Architect with this market leading global manufacturing business based in Reading. Reporting into the Head of Enterprise Architecture, you will be responsible for key decision-making on Solution designs within the SAP R2R/Record to Report process. You will ensure that business requirements are met while supporting the overall objectives for the business and adhering to Industry best practices. You will combine your deep technical expertise with a strong understanding of business processes to design and implement solutions that contribute to the business's overall success. You will be the bridge between business requirements and technical solutions, ensuring that systems enable and enhance the efficiency of business operations. As a specialist of the R2R/Record to Report functional area, you will work closely with the functional global process owner team to ensure that the solutions they design and develop will meet the requirements of the business; be compliant with overall Enterprise Architecture; and be as close to core standard as possible, with minimal change. You will also work closely with their delivery partners to ensure that what is built meets the design and technical specifications, is delivered to standards, is fit for purpose, and is fully documented. Main responsibilities: Solution Design: Develop comprehensive and fit-for-purpose solution designs. Collaborate with Global Process Owners to gather, understand and analyse business related requirements and the processes that they support. Translate these business requirements into effective solutions using the best-fit applications, collaborate with vendors to assess cost implications and ensure the complete impact is accessed and documented. Ensure the design considers fit-with-standard, scalability, flexibility, future growth and assure the quality of the solution via the review and approval of testing outcomes, assess the impact on the existing solution for regression and maintain documentation updated. System Architecture: Define and implement an optimised system architecture. Plan and design the system landscape, considering factors such as performance, security, and integration related to Solutions. Align the architecture with industry best practices, standards and Enterprise Architecture. Evaluate and select technologies that offer a cost-effective solution for supporting all desired business processes. Selection should be made in collaboration with global process owners, and both implementation and maintenance expenses should be considered. Integration with Existing Systems: Ensure seamless integration of solutions with existing systems. Collaborate with other architects, developers, and integration teams to design effective interfaces and end-to-end integration across solutions. Identify and resolve integration challenges to maintain data flow and business process continuity. Project Delivery: Support delivery of projects to time, quality and budget. Participate in the project planning to ensure there is full coverage of Solution activities and the timelines are realistic. Collaborate and engage with 3rd party delivery partners to ensure that what is being built aligns with requirements and specifications. Collaborate with project managers to identify and mitigate risks that could impact project delivery. Accountable for creating and maintaining comprehensive documentation of the solution architecture, configurations, ensuring accessibility and compliance. Skills Required: Proven experience as an SAP R2R/Record to Report Solution Architect. Extensive knowledge of SAP technologies and a strong focus within R2R/Record to Report. Extensive knowledge of SAP technologies, including SAP S/4 HANA, which includes General Ledger, Accounting, Financial Closing, Fixed Asset Accounting, Accounts Payable and Receivable, Cost Accounting, Financial Reporting, Compliance and Audit Strong technical skills in SAP S/4 HANA architecture, configuration, and customisation Ability to design and implement complex SAP solutions to meet business requirements. Strong understanding of SAP integration technologies and methodologies, data migration, and system landscape design. SAP certification eg, (SAP S/4HANA for Financial Accounting Associates) Familiarity with industry best practices and emerging trends in: SAP Treasury E-invoicing SAP Group Reporting Concur Integration Excellent interpersonal, collaboration, and communication skills. Strong negotiation and conflict-resolution abilities. Effective planning, organisation, and delegation skills. High energy, tenacity, and enthusiasm for delivering results. For any further queries regarding the role, please contact Danny Palmer at (see below)
Role: Client Partner - Mobile Ads Rate: £480 p/d Inside IR35 Location: Central London HQ - 2 days p/w on site Duration: 12 months We have a new opportunity for a Client Partner to join a growing team and help businesses achieve success through promotion and discovery with Ads. Our client's Industry and Leisure team focuses on key verticals, including Finance, Utilities, Entertainment, Shopping, Food & Drink, and Health & Fitness. In this role, you will manage the strategy across a focused portfolio of clients, drive adoption of their growing advertising offering and onboard new developer partners in the region. Experience Required: Proven experience in digital advertising, with a strong focus on mobile advertising. Demonstrated success in building and maintaining strong client relationships. Experience in developing and executing successful advertising campaigns. Deep understanding of the mobile advertising landscape and industry trends. Responsibilities: Develop and build strategic relationships with clients and agencies at all levels, understanding their business goals to craft effective advertising strategies Develop and lead joint business plans to collaborate and influence across organisations, while driving mutual business success for the customer and the business Partner with internal teams, including product, sales support, and account management, to deliver innovative advertising solutions Serve as an industry expert by staying ahead of trends and emerging technologies to maintain market knowledge and inform internal stakeholders and customers Articulate and evangelise the power of both IOS and Search Ads with key clients to grow market share Work closely with your Platform Specialist team to ensure proper execution and alignment with customer objectives
21/01/2025
Project-based
Role: Client Partner - Mobile Ads Rate: £480 p/d Inside IR35 Location: Central London HQ - 2 days p/w on site Duration: 12 months We have a new opportunity for a Client Partner to join a growing team and help businesses achieve success through promotion and discovery with Ads. Our client's Industry and Leisure team focuses on key verticals, including Finance, Utilities, Entertainment, Shopping, Food & Drink, and Health & Fitness. In this role, you will manage the strategy across a focused portfolio of clients, drive adoption of their growing advertising offering and onboard new developer partners in the region. Experience Required: Proven experience in digital advertising, with a strong focus on mobile advertising. Demonstrated success in building and maintaining strong client relationships. Experience in developing and executing successful advertising campaigns. Deep understanding of the mobile advertising landscape and industry trends. Responsibilities: Develop and build strategic relationships with clients and agencies at all levels, understanding their business goals to craft effective advertising strategies Develop and lead joint business plans to collaborate and influence across organisations, while driving mutual business success for the customer and the business Partner with internal teams, including product, sales support, and account management, to deliver innovative advertising solutions Serve as an industry expert by staying ahead of trends and emerging technologies to maintain market knowledge and inform internal stakeholders and customers Articulate and evangelise the power of both IOS and Search Ads with key clients to grow market share Work closely with your Platform Specialist team to ensure proper execution and alignment with customer objectives
Role: Flutter Developer Salary: up to £65,000 Hybrid: 3 days on site in Bristol We have an exciting opportunity to join a leading organisation as a Flutter Developer. As a Flutter Developer you will be developing and maintaining the mobile app, writing testable and maintainable code as well as collaborating with designers and products owners to create market leading solutions. Responsibilities: Developing and maintaining our mobile app, ensuring it meets the highest standards of quality and performance. Collaborating with designers and product owners to create market-leading solutions tailored to end user's needs. Writing clean, testable, and maintainable code using modern Flutter practices. Reviewing pull requests, participating in code reviews, and contributing to technical discussions. Continuously refining processes, estimations, and technical documentation. Debugging and optimising app performance to deliver a seamless user experience. Presenting progress and results to stakeholders. Experience Demonstrable experience of commercial Flutter development experience is required. Proficiency in Dart and a solid understanding of mobile development best practices. Prior experience in mobile development with other frameworks (eg, iOS/Android native) is an advantage. Experience with state management solutions such as Riverpod, BLoC, or Provider. Strong knowledge of RESTful APIs and JSON for Back End integration. Familiarity with Git and an understanding of version control workflows within a CI/CD pipeline. Experience with automated testing and a commitment to writing high-quality, testable code. Strong problem-solving skills, a keen eye for detail, and the ability to adapt to a dynamic environment. Benefits A discretionary annual bonus so you can share in the companys success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more.
20/01/2025
Full time
Role: Flutter Developer Salary: up to £65,000 Hybrid: 3 days on site in Bristol We have an exciting opportunity to join a leading organisation as a Flutter Developer. As a Flutter Developer you will be developing and maintaining the mobile app, writing testable and maintainable code as well as collaborating with designers and products owners to create market leading solutions. Responsibilities: Developing and maintaining our mobile app, ensuring it meets the highest standards of quality and performance. Collaborating with designers and product owners to create market-leading solutions tailored to end user's needs. Writing clean, testable, and maintainable code using modern Flutter practices. Reviewing pull requests, participating in code reviews, and contributing to technical discussions. Continuously refining processes, estimations, and technical documentation. Debugging and optimising app performance to deliver a seamless user experience. Presenting progress and results to stakeholders. Experience Demonstrable experience of commercial Flutter development experience is required. Proficiency in Dart and a solid understanding of mobile development best practices. Prior experience in mobile development with other frameworks (eg, iOS/Android native) is an advantage. Experience with state management solutions such as Riverpod, BLoC, or Provider. Strong knowledge of RESTful APIs and JSON for Back End integration. Familiarity with Git and an understanding of version control workflows within a CI/CD pipeline. Experience with automated testing and a commitment to writing high-quality, testable code. Strong problem-solving skills, a keen eye for detail, and the ability to adapt to a dynamic environment. Benefits A discretionary annual bonus so you can share in the companys success 25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more.
Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Glasgow based out. Job Title= IT Field Service Engineer Location = Glasgow Permanent role Responsibilities: Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website
17/01/2025
Full time
Intelligent Resource is working in partnership with a major Client in the UK. We are currently recruiting for IT Field Service Engineer to be Glasgow based out. Job Title= IT Field Service Engineer Location = Glasgow Permanent role Responsibilities: Be involved in installing, maintaining, upgrading, and repairing of IT products such as PCs, Workstations, Printers, Terminals, Servers, and associated devices. To attend all Incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines. Ensure assigned incidents are monitored, updated, and progressed in the system Real Time. Co-ordinate between clients and vendors to ensure timely resolution of problems. Essential Skills: Applicant must have a full valid UK drivers' licence, own car, and business insurance. Ability to resolve hardware issues and basic software problems Intelligent Resource is committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website
Sanderson have been asked by our client to help the recruit an Technical Writer/Author to work on a hybrid basis from their central Edinburgh office. Working as part of a small team but across the wider business you will be providing content for both internal and external audiences. As part of the role you will be creating and updating content and managing documentation development, owning and maintaining release notes, contribute to the creation of training materials and build a repository of support guides. The ideal candidate will have a solid background in technical writing and help create user-friendly content from scratch whilst having a keen eye for detail. Proactively identify gaps in current documentation and drive improvement and content. Have the ability to communicate, both in writing and verbally, across a broad range of people at all levels to add value to the business If you would like to find out more please get in touch for an informal conversation and gain a broader understanding of what our client needs.
16/01/2025
Full time
Sanderson have been asked by our client to help the recruit an Technical Writer/Author to work on a hybrid basis from their central Edinburgh office. Working as part of a small team but across the wider business you will be providing content for both internal and external audiences. As part of the role you will be creating and updating content and managing documentation development, owning and maintaining release notes, contribute to the creation of training materials and build a repository of support guides. The ideal candidate will have a solid background in technical writing and help create user-friendly content from scratch whilst having a keen eye for detail. Proactively identify gaps in current documentation and drive improvement and content. Have the ability to communicate, both in writing and verbally, across a broad range of people at all levels to add value to the business If you would like to find out more please get in touch for an informal conversation and gain a broader understanding of what our client needs.
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Techbar Engineers based across the UK. This role is based in Glasgow for initial 1-month contract basis, with scope for further extension. Job Title: Techbar Engineer Job Location Glasgow Duration: Initial 1 month IR35 Status: Inside of IR35 What to expect: Responsible for a combination of 2nd/3rd line technical support and IMAC (Installs moves and changes) activity to customers via deskside visits, walk ups to the Tech Bar or remotely. Ability to respond and resolve all assigned calls within prescribed SLA's Ability to take action and escalate any issues that cannot be resolved or are in danger of not meeting SLA's Liaise with Service Desk and client's infrastructure teams for the resolution of customer issues Ability to identify root cause issues from a desktop perspective and escalate to engineering teams accordingly, install and configure computer hardware operating systems and applications Responsible for providing support, including procedural documentation and relevant reports Update Call Management System, clearly specifying progress and resolution details Install and configure desktop/laptop products into network environment, along with monitoring and maintaining computer systems and networks Ability to prioritise and manage many open cases at one time, and work continuously on a task until completion What we expect from you: Relevant experience working in an IT support role Completion of Microsoft MD-100 Modern Desktop certification, MD-101 Managing Modern Desktops and have knowledge of Azure AD & Intune. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Time managed and organised, you can meet SLA's that are prescribes and take appropriate action to ensure none of them are exceeded. Ability to work as a team with colleagues, buildings strong relationships with customers and other professionals, such as software developers Strong analytical capability, ability to demonstrate practical troubleshooting and problem analysis techniques Excellent organisational, prioritising, and managing workload skills Experience in the following will be beneficial to your application: Microsoft Windows operating systems Software packages: Microsoft Office and Adobe Creative Suite Intelligent Resource committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.
15/01/2025
Project-based
Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several opportunities for Techbar Engineers based across the UK. This role is based in Glasgow for initial 1-month contract basis, with scope for further extension. Job Title: Techbar Engineer Job Location Glasgow Duration: Initial 1 month IR35 Status: Inside of IR35 What to expect: Responsible for a combination of 2nd/3rd line technical support and IMAC (Installs moves and changes) activity to customers via deskside visits, walk ups to the Tech Bar or remotely. Ability to respond and resolve all assigned calls within prescribed SLA's Ability to take action and escalate any issues that cannot be resolved or are in danger of not meeting SLA's Liaise with Service Desk and client's infrastructure teams for the resolution of customer issues Ability to identify root cause issues from a desktop perspective and escalate to engineering teams accordingly, install and configure computer hardware operating systems and applications Responsible for providing support, including procedural documentation and relevant reports Update Call Management System, clearly specifying progress and resolution details Install and configure desktop/laptop products into network environment, along with monitoring and maintaining computer systems and networks Ability to prioritise and manage many open cases at one time, and work continuously on a task until completion What we expect from you: Relevant experience working in an IT support role Completion of Microsoft MD-100 Modern Desktop certification, MD-101 Managing Modern Desktops and have knowledge of Azure AD & Intune. Strong communication skills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Time managed and organised, you can meet SLA's that are prescribes and take appropriate action to ensure none of them are exceeded. Ability to work as a team with colleagues, buildings strong relationships with customers and other professionals, such as software developers Strong analytical capability, ability to demonstrate practical troubleshooting and problem analysis techniques Excellent organisational, prioritising, and managing workload skills Experience in the following will be beneficial to your application: Microsoft Windows operating systems Software packages: Microsoft Office and Adobe Creative Suite Intelligent Resource committed to barrier-free and inclusive recruitment. We are a Disability Confident recruiter, and a RIDI 100 and Business Disability Forum partner organization. Should you choose to contact Intelligent Resource regarding this role or apply for it, all personal data you submit to us will be processed in accordance with our Privacy Notice which you can find on our website.