Helpdesk Analyst - 1st Line/MS Stack - Derby Full on site working - 5 days/week (standard working hours - 8:30-17:00) Salary range - £25,000-£27,500 , Dependent on level of experience Helpdesk Analyst required for a leading client based in Derbyshire - required on site for 5 days per week. The ideal candidate will have strong communication and organisational abilities and will provide support to employees facing challenges with IT applications, products, or services. Reporting to the IT Coordinator, you will work as part of a small team supporting approximately 100 users, ensuring timely resolution of issues. For complex or high-priority matters, you will escalate them to the 2nd Line Support team as needed. Key skills and responsibilities: Delivering Tier 1 support for issues reported through the company helpdesk, phone, instant messaging, or email, ensuring resolution within agreed SLAs Engagement with 3rd Party software and hardware vendors to resolve external issues that can't be solved in-house Track and follow up on pending requests to ensure timely resolution. Manage user onboarding and offboarding processes, including creating accounts and setting up hardware. Provide remote support to users across the UK and internationally. Strong customer service and troubleshooting skills with the ability to communicate technical information effectively to diverse end-users. Basic knowledge of IT operating systems, applications, and hardware, including PCs, printers, scanners, peripherals, and mobile devices (iOS, Android). Skilled in diagnosing and resolving technical issues, producing documentation, and working independently or as part of a team. Additional Beneficial Skiils/Knowledge: Active Directory and Azure Entra, Microsoft 365 Products, including Teams, SharePoint, and OneDrive, Mail Security Platform, AMDB (Asset Management Database, Mobile voice, data connections, and VOIP phone systems, Mobile Device Management Platforms, Anti-Virus Management Consoles Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
21/01/2025
Full time
Helpdesk Analyst - 1st Line/MS Stack - Derby Full on site working - 5 days/week (standard working hours - 8:30-17:00) Salary range - £25,000-£27,500 , Dependent on level of experience Helpdesk Analyst required for a leading client based in Derbyshire - required on site for 5 days per week. The ideal candidate will have strong communication and organisational abilities and will provide support to employees facing challenges with IT applications, products, or services. Reporting to the IT Coordinator, you will work as part of a small team supporting approximately 100 users, ensuring timely resolution of issues. For complex or high-priority matters, you will escalate them to the 2nd Line Support team as needed. Key skills and responsibilities: Delivering Tier 1 support for issues reported through the company helpdesk, phone, instant messaging, or email, ensuring resolution within agreed SLAs Engagement with 3rd Party software and hardware vendors to resolve external issues that can't be solved in-house Track and follow up on pending requests to ensure timely resolution. Manage user onboarding and offboarding processes, including creating accounts and setting up hardware. Provide remote support to users across the UK and internationally. Strong customer service and troubleshooting skills with the ability to communicate technical information effectively to diverse end-users. Basic knowledge of IT operating systems, applications, and hardware, including PCs, printers, scanners, peripherals, and mobile devices (iOS, Android). Skilled in diagnosing and resolving technical issues, producing documentation, and working independently or as part of a team. Additional Beneficial Skiils/Knowledge: Active Directory and Azure Entra, Microsoft 365 Products, including Teams, SharePoint, and OneDrive, Mail Security Platform, AMDB (Asset Management Database, Mobile voice, data connections, and VOIP phone systems, Mobile Device Management Platforms, Anti-Virus Management Consoles Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Microsoft Dynamics 365 CE/CRM Developer - Doncaster Hybrid working - ideally x2 per week on-site £55k-70k My client is currently seeking a Microsoft Dynamics 365 CE/CRM Developer to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organisational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics 365 CE Development experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Skilled in Coding Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
20/01/2025
Full time
Microsoft Dynamics 365 CE/CRM Developer - Doncaster Hybrid working - ideally x2 per week on-site £55k-70k My client is currently seeking a Microsoft Dynamics 365 CE/CRM Developer to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organisational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics 365 CE Development experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Skilled in Coding Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Dynamics 365/CRM Manager - Doncaster Hybrid working - 2 days per week onsite Salary - £60,000 - 85,000 Microsoft Dynamics 365/CRM Systems Manager required for a leading client based in Doncaster. My client is currently seeking a Microsoft Dynamics CRM Systems Manager to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organizational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics CRM Systems Manager experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
17/01/2025
Full time
Dynamics 365/CRM Manager - Doncaster Hybrid working - 2 days per week onsite Salary - £60,000 - 85,000 Microsoft Dynamics 365/CRM Systems Manager required for a leading client based in Doncaster. My client is currently seeking a Microsoft Dynamics CRM Systems Manager to come on board to Collaborate with the IT department and diverse project teams to develop and improve the Microsoft Dynamics CRM system, focusing primarily on Sales and Customer Care functions while supporting other areas as needed. Take responsibility for identifying opportunities for improvement, defining requirements, and managing the design, development, and deployment of solutions. Serve as a primary liaison between IT and business functions, ensuring processes, systems, and change initiatives align with organizational needs and adhere to IT standards and strategy. Build and maintain strong relationships with key stakeholders to drive effective change and promote adoption across the business. Key skills, Strong Microsoft Dynamics CRM Systems Manager experience Proven experience in maintaining and enhancing Microsoft Dynamics systems and associated processes. Skilled in gathering requirements, analysing problems, designing systems and processes, and conducting acceptance testing. Demonstrated ability to engage stakeholders effectively and deliver comprehensive training and support tools. Enthusiastic, self-driven, and solutions-oriented mindset. Strong interpersonal skills with the ability to influence, persuade, and collaborate effectively. Exceptional numeracy skills and proficiency in verbal and written communication. Keen attention to detail, with a methodical and disciplined approach to investigating and resolving issues. Experience leading large-scale Microsoft Dynamics transformation projects. Extensive Functional Consultant expertise within Dynamics 365 CE/CRM and related ISVs, such as Loqate, DCP, SMS providers, appointment booking solutions, and integrations. Proven track record of driving successful implementations through deep understanding of Dynamics 365 CE/CRM capabilities and constraints. Expertise in customizing and delivering Dynamics solutions in at least two of the following areas: Customer Service, Sales, or Marketing. Adept at working closely with business teams, with a proven ability to challenge and influence effectively when needed. Skilled at translating complex technical concepts into clear, accessible language for non-technical stakeholders. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
API Developer - E-commerce - Enfield Hybrid working - 2-3 days/week Salary up to £55,000 eCommerce Developer required for a leading client based in Enfield. My client is currently seeking a eCommerce Developer to come on board to create and maintain distributed services, including tools and features for high-performance eCommerce platforms, retail business process solutions, EPoS systems, mobile application services, and beyond. Your work will involve developing and supporting the clients Mudusa-based website while integrating with ERP systems, EPoS platforms, mobile app services, warehouse and inventory management systems, payment and security solutions, marketing tools, analytics platforms, and much more. Key skills and responsibilities, Strong eCommerce experience Backend Development experience Custom development of our Retail and eCommerce platform. Creating tools to strengthen the business's online presence through APIs and purpose-built code. Designing and building SDKs and APIs. Developing integrations with third-party services for seamless platform connectivity. Undertaking any additional responsibilities aligned with the role. Proficiency with open-source frameworks (eg, Medusa), Digital Ocean, or AWS. Enhancing business processes by developing APIs or SDKs. Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
15/01/2025
Full time
API Developer - E-commerce - Enfield Hybrid working - 2-3 days/week Salary up to £55,000 eCommerce Developer required for a leading client based in Enfield. My client is currently seeking a eCommerce Developer to come on board to create and maintain distributed services, including tools and features for high-performance eCommerce platforms, retail business process solutions, EPoS systems, mobile application services, and beyond. Your work will involve developing and supporting the clients Mudusa-based website while integrating with ERP systems, EPoS platforms, mobile app services, warehouse and inventory management systems, payment and security solutions, marketing tools, analytics platforms, and much more. Key skills and responsibilities, Strong eCommerce experience Backend Development experience Custom development of our Retail and eCommerce platform. Creating tools to strengthen the business's online presence through APIs and purpose-built code. Designing and building SDKs and APIs. Developing integrations with third-party services for seamless platform connectivity. Undertaking any additional responsibilities aligned with the role. Proficiency with open-source frameworks (eg, Medusa), Digital Ocean, or AWS. Enhancing business processes by developing APIs or SDKs. Interested? Please submit your updated CV to Lewis Rushton at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy