Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
21/12/2024
Full time
Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
21/12/2024
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
20/12/2024
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.
20/12/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
20/12/2024
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.
20/12/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for an Associate Principal, Cyber Defense. This role is focused on threat intelligence, incident response, security alerts, events analysis, network traffic, etc. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Qualifications: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
*Hybrid, 3 days onsite, 2 days remote* *We are unable to provide sponsorship* A prestigious company is looking for a Sr. Test Automation Engineer. This role requires 5+ years of automation/QA experience and 3+ years of experience working with Pega/BPM application testing. This role will work with Selenium Web Driver, Junit, Maven, SQL, Postman, Web APIs, etc. Qualifications & Responsibilities: Bachelors degree in computer science or related field 8 years of experience in Automation testing with Selenium web driver, JUnit, and TestNG framework 3 years exp with Pega/BPM application testing experience 5 years automation/QA experience. (Should be able to demonstrate their skills via a coding challenge, etc) Prefer candidates who come from the healthcare insurance industry Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Experience with Sprint management tools like JIRA.
20/12/2024
Project-based
*Hybrid, 3 days onsite, 2 days remote* *We are unable to provide sponsorship* A prestigious company is looking for a Sr. Test Automation Engineer. This role requires 5+ years of automation/QA experience and 3+ years of experience working with Pega/BPM application testing. This role will work with Selenium Web Driver, Junit, Maven, SQL, Postman, Web APIs, etc. Qualifications & Responsibilities: Bachelors degree in computer science or related field 8 years of experience in Automation testing with Selenium web driver, JUnit, and TestNG framework 3 years exp with Pega/BPM application testing experience 5 years automation/QA experience. (Should be able to demonstrate their skills via a coding challenge, etc) Prefer candidates who come from the healthcare insurance industry Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Experience with Sprint management tools like JIRA.
Enterprise Architect is required by well established and highly successful organisation. Purpose and impact: To work with business and technology teams to drive the right strategic technology decisions for the organisation. To ensure their use of technology is proportionate and fit for purpose. To help the formation of the IT Roadmap as part of their Strategy & Architecture team, and to help align the technology strategy to business strategy, in consultation with the service owners. To create models of business architecture, data architecture, and information systems architecture wherever necessary to support Enterprise Architecture & technology goals. To ensure the proper governance of new technology introduced into the estate, and the application of best practice to architectural decisions. Accountable to : The role is accountable to the Head of IT Strategy & Architecture. Responsibilities: Consult with stakeholders in the business, including up to Director level. Work to understand business roadmaps and collaborate with the rest of the Architecture team on the alignment of the IT roadmap with those business roadmaps. Produce Enterprise Architecture artefacts as required to model/document an area of the business and the systems that support it. eg, Business Capability maps, Data models, Systems diagrams. Take a broad, organisation wide view of technology and business needs, balancing the concerns of disparate stakeholders, and guiding strategic decisions around technology and the application in accordance with what is best for the whole organisation. Contribute to and help maintain the Enterprise repository of information. eg, systems landscape maps, enterprise data models, enterprise applications catalogue (LeanIX). Collaborate with other Architects to help Enterprise Architecture and Solutions Architecture practices work seamlessly together, as far as possible. Ensure that Solution Architects have sufficient information and support, in terms of briefings, handovers, guidance and check ins, to support the end-to-end Architectural life cycle. Contribute to, and help enforce, governance. Aid in the production of Architecture Principles, Policies & Rules/Standards. Help foster an open, positive culture within the wider technology department, working with all IT colleagues to explore new ideas and ways of working. Mentor and help grow junior Architects within the team. To maximise personal productivity, minimise duplication and errors; and manage our information efficiently and securely to reduce risk, though effective use of Office 365 and our internal IT systems and applications. A great opportunity to make a real impact and shape the way Enterprise Architecture is delivered across the organisation. Basic salary £63-66,500 Based Northampton Hybrid working with 2 days per week in the office
20/12/2024
Full time
Enterprise Architect is required by well established and highly successful organisation. Purpose and impact: To work with business and technology teams to drive the right strategic technology decisions for the organisation. To ensure their use of technology is proportionate and fit for purpose. To help the formation of the IT Roadmap as part of their Strategy & Architecture team, and to help align the technology strategy to business strategy, in consultation with the service owners. To create models of business architecture, data architecture, and information systems architecture wherever necessary to support Enterprise Architecture & technology goals. To ensure the proper governance of new technology introduced into the estate, and the application of best practice to architectural decisions. Accountable to : The role is accountable to the Head of IT Strategy & Architecture. Responsibilities: Consult with stakeholders in the business, including up to Director level. Work to understand business roadmaps and collaborate with the rest of the Architecture team on the alignment of the IT roadmap with those business roadmaps. Produce Enterprise Architecture artefacts as required to model/document an area of the business and the systems that support it. eg, Business Capability maps, Data models, Systems diagrams. Take a broad, organisation wide view of technology and business needs, balancing the concerns of disparate stakeholders, and guiding strategic decisions around technology and the application in accordance with what is best for the whole organisation. Contribute to and help maintain the Enterprise repository of information. eg, systems landscape maps, enterprise data models, enterprise applications catalogue (LeanIX). Collaborate with other Architects to help Enterprise Architecture and Solutions Architecture practices work seamlessly together, as far as possible. Ensure that Solution Architects have sufficient information and support, in terms of briefings, handovers, guidance and check ins, to support the end-to-end Architectural life cycle. Contribute to, and help enforce, governance. Aid in the production of Architecture Principles, Policies & Rules/Standards. Help foster an open, positive culture within the wider technology department, working with all IT colleagues to explore new ideas and ways of working. Mentor and help grow junior Architects within the team. To maximise personal productivity, minimise duplication and errors; and manage our information efficiently and securely to reduce risk, though effective use of Office 365 and our internal IT systems and applications. A great opportunity to make a real impact and shape the way Enterprise Architecture is delivered across the organisation. Basic salary £63-66,500 Based Northampton Hybrid working with 2 days per week in the office
Front End Developer (Angular, HTML, CSS, JavaScript) London - Remote £70k - £95k Our client is a fast growth, Fintech/SaaS provider specializing in digitalizing FS and Asset Management services, they are seeking a talented Front End Developer with 8 years + experience ideally within SaaS or Fintech environments. As a Front End Developer, you will be responsible for designing and implementing user-friendly, responsive interfaces that support our business objectives. This role involves close collaboration with product managers, designers, and data scientists to transform complex data insights into interactive and aesthetically pleasing user experiences and websites. Key Responsibilities Front End Development: Implement interfaces using modern JavaScript frameworks (Angular preferred), ensuring smooth user interactions and visual consistency. UI Design: Create high-quality designs and wireframes that clearly illustrate how applications function and look. User Research and Testing: Conduct user research and usability testing to guide design decisions and enhance product features based on user feedback. Cross-Functional Collaboration: Work closely with product managers and developers to align design with functionality and optimize the user experience. Brand Consistency: Develop design standards and ensure that all UI elements are cohesive and in line with brand identity. Required Skills & Experience Development Skills: Strong Front End development skills in Angular, HTML, CSS, JavaScript, and frameworks like React. UI Design Proficiency: At least 3 years of experience in UI design for digital products, with a portfolio showcasing your design capabilities. Analytical Mindset: Ability to translate user insights and feedback into practical, aesthetically pleasing design solutions. Communication: Excellent communication skills, with the ability to work collaboratively and explain design concepts to non-design team members. Detail-Oriented: A high standard for design aesthetics, ensuring pixel-perfect implementation. Preferred Experience Familiarity with data visualization techniques, libraries, or tools for presenting complex information intuitively. Understanding of accessibility standards and responsive design best practices. Knowledge of DevOps tools like Docker, NGINX, or AWS, and experience working in Agile development environments.
20/12/2024
Full time
Front End Developer (Angular, HTML, CSS, JavaScript) London - Remote £70k - £95k Our client is a fast growth, Fintech/SaaS provider specializing in digitalizing FS and Asset Management services, they are seeking a talented Front End Developer with 8 years + experience ideally within SaaS or Fintech environments. As a Front End Developer, you will be responsible for designing and implementing user-friendly, responsive interfaces that support our business objectives. This role involves close collaboration with product managers, designers, and data scientists to transform complex data insights into interactive and aesthetically pleasing user experiences and websites. Key Responsibilities Front End Development: Implement interfaces using modern JavaScript frameworks (Angular preferred), ensuring smooth user interactions and visual consistency. UI Design: Create high-quality designs and wireframes that clearly illustrate how applications function and look. User Research and Testing: Conduct user research and usability testing to guide design decisions and enhance product features based on user feedback. Cross-Functional Collaboration: Work closely with product managers and developers to align design with functionality and optimize the user experience. Brand Consistency: Develop design standards and ensure that all UI elements are cohesive and in line with brand identity. Required Skills & Experience Development Skills: Strong Front End development skills in Angular, HTML, CSS, JavaScript, and frameworks like React. UI Design Proficiency: At least 3 years of experience in UI design for digital products, with a portfolio showcasing your design capabilities. Analytical Mindset: Ability to translate user insights and feedback into practical, aesthetically pleasing design solutions. Communication: Excellent communication skills, with the ability to work collaboratively and explain design concepts to non-design team members. Detail-Oriented: A high standard for design aesthetics, ensuring pixel-perfect implementation. Preferred Experience Familiarity with data visualization techniques, libraries, or tools for presenting complex information intuitively. Understanding of accessibility standards and responsive design best practices. Knowledge of DevOps tools like Docker, NGINX, or AWS, and experience working in Agile development environments.
Request Technology
Rancho Palos Verdes, California
*Hybrid, 3 days onsite, 2 days remote* *We are unable to provide sponsorship* A prestigious company is looking for a Sr. Test Automation Engineer. This role requires 5+ years of automation/QA experience and 3+ years of experience working with Pega/BPM application testing. This role will work with Selenium Web Driver, Junit, Maven, SQL, Postman, Web APIs, etc. Qualifications & Responsibilities: Bachelors degree in computer science or related field 8 years of experience in Automation testing with Selenium web driver, JUnit, and TestNG framework 3 years exp with Pega/BPM application testing experience 5 years automation/QA experience. (Should be able to demonstrate their skills via a coding challenge, etc) Prefer candidates who come from the healthcare insurance industry Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Experience with Sprint management tools like JIRA.
20/12/2024
Project-based
*Hybrid, 3 days onsite, 2 days remote* *We are unable to provide sponsorship* A prestigious company is looking for a Sr. Test Automation Engineer. This role requires 5+ years of automation/QA experience and 3+ years of experience working with Pega/BPM application testing. This role will work with Selenium Web Driver, Junit, Maven, SQL, Postman, Web APIs, etc. Qualifications & Responsibilities: Bachelors degree in computer science or related field 8 years of experience in Automation testing with Selenium web driver, JUnit, and TestNG framework 3 years exp with Pega/BPM application testing experience 5 years automation/QA experience. (Should be able to demonstrate their skills via a coding challenge, etc) Prefer candidates who come from the healthcare insurance industry Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Experience with Sprint management tools like JIRA.
Permanent Change Analyst - Insurance - The City, London My client, an insurance organisation, based in the City of London has a requirement for a permanent Change Analyst, to join their Business Operations Team. This is an exciting time, for a Change Analyst, with a good understanding of business analysis and project management You must have a minimum 2-3 years of working within the insurance market sector and any experience of working in The Lloyd's Insurance space would be a major bonus. - Business and process analysis experience - Project Management experience - Excellent communication skills - both oral and written - Keen eye for detail with the ability to identify problems and subsequently propose and implement solutions; - Relationship building - establishing and maintaining good working relationships with internal and external parties - Exceptional organisational skills - being able to prioritise tasks and deliver on deadlines. - Proficient in Microsoft applications (Word/Excel/Visio)
20/12/2024
Full time
Permanent Change Analyst - Insurance - The City, London My client, an insurance organisation, based in the City of London has a requirement for a permanent Change Analyst, to join their Business Operations Team. This is an exciting time, for a Change Analyst, with a good understanding of business analysis and project management You must have a minimum 2-3 years of working within the insurance market sector and any experience of working in The Lloyd's Insurance space would be a major bonus. - Business and process analysis experience - Project Management experience - Excellent communication skills - both oral and written - Keen eye for detail with the ability to identify problems and subsequently propose and implement solutions; - Relationship building - establishing and maintaining good working relationships with internal and external parties - Exceptional organisational skills - being able to prioritise tasks and deliver on deadlines. - Proficient in Microsoft applications (Word/Excel/Visio)
Hays Talent Solutions
High Wycombe, Buckinghamshire
Desktop Support Engineer (Security Cleared, SC) Location: High Wycombe 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in High Wycombe . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: High Wycombe 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in High Wycombe . The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Role: D365 Functional Consultant (Retail & Commerce) Day rate: £500pd-£550pd (Inside IR35) Location: Remote working (with travel across UK when required) We are currently working with one of our main clients who require a D365 F&O Specialist to join their Microsoft practice. Our client is looking for a seasoned D365 Retail & Commerce consultant with a broad knowledge base around all things D365 F&O along with Retail & Commerce focus. The client is specifically interested in someone with end-user experience in a retail company that not only sells their products but also ships to other retail partners and overseas branches. This role requires in-depth knowledge of intercompany transactions in D365, Retail and Commerce. The ideal candidate should have a solid understanding of how D365 can be utilised to support these transactions and be able to demonstrate this. The client require someone who can encompass the full spectrum of working with partners, wholesale, and retail. Skills and experience required: Functional consultant with Wholesale/Partner experience Must have experience working in retail projects Must have strong knowledge of D365 F&O commerce and retail modules and architecture Should have experience integrating D365 F&O and Commerce solution Strong experience as a D365 F&O functional consultant Azure DevOps experience Knowledge of Agile delivery methodology Knowledge of D365 F&O delivery framework such as Surestep, Success by design This is a remote working role which will require travel to varying sites when required, please be aware of this when applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.
20/12/2024
Project-based
Role: D365 Functional Consultant (Retail & Commerce) Day rate: £500pd-£550pd (Inside IR35) Location: Remote working (with travel across UK when required) We are currently working with one of our main clients who require a D365 F&O Specialist to join their Microsoft practice. Our client is looking for a seasoned D365 Retail & Commerce consultant with a broad knowledge base around all things D365 F&O along with Retail & Commerce focus. The client is specifically interested in someone with end-user experience in a retail company that not only sells their products but also ships to other retail partners and overseas branches. This role requires in-depth knowledge of intercompany transactions in D365, Retail and Commerce. The ideal candidate should have a solid understanding of how D365 can be utilised to support these transactions and be able to demonstrate this. The client require someone who can encompass the full spectrum of working with partners, wholesale, and retail. Skills and experience required: Functional consultant with Wholesale/Partner experience Must have experience working in retail projects Must have strong knowledge of D365 F&O commerce and retail modules and architecture Should have experience integrating D365 F&O and Commerce solution Strong experience as a D365 F&O functional consultant Azure DevOps experience Knowledge of Agile delivery methodology Knowledge of D365 F&O delivery framework such as Surestep, Success by design This is a remote working role which will require travel to varying sites when required, please be aware of this when applying for the role. If you are interested in the role and would like to apply, please click on the link for immediate consideration.
Randstad Technologies
Newcastle Upon Tyne, Tyne And Wear
Position: Front End Developer Location: Newcastle Upon Tyne Work Type: Permanent Work Schedule: Onsite We're looking for exceptional developers to help shape a new business and culture from the ground up. If you're passionate about technology, collaboration, and problem-solving, we want to hear from you! Key Responsibilities: Own technical projects and deliver impactful solutions. Collaborate with business functions to understand real needs. Challenge systems and innovate to drive results. Stay ahead of industry trends and deliver great user experiences. What We're Looking For: Expertise in React , Typescript , and Websockets . Experience with containers and orchestration . Strong passion for UX and problem-solving. Ability to take ownership and innovate. 2.1 degree in Computer Science or related field (preferred). Financial Services experience is a plus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV and let's start the conversation! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
20/12/2024
Full time
Position: Front End Developer Location: Newcastle Upon Tyne Work Type: Permanent Work Schedule: Onsite We're looking for exceptional developers to help shape a new business and culture from the ground up. If you're passionate about technology, collaboration, and problem-solving, we want to hear from you! Key Responsibilities: Own technical projects and deliver impactful solutions. Collaborate with business functions to understand real needs. Challenge systems and innovate to drive results. Stay ahead of industry trends and deliver great user experiences. What We're Looking For: Expertise in React , Typescript , and Websockets . Experience with containers and orchestration . Strong passion for UX and problem-solving. Ability to take ownership and innovate. 2.1 degree in Computer Science or related field (preferred). Financial Services experience is a plus. This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV and let's start the conversation! Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
*SAP PLM Project Manager (Chemical Data Management) - Remote* For our global client, RED is currently looking for a SAP PLM Project Manager (Chemical Data Management) to join an on-going project. The consultant is expected to start from January 2025 and for an initial contract running for 6(+) months with an extension afterwards. The project is remote working so therefore, no travel is expected. Must have skills: Leveraging PLM module to produce compliance. Introducing PLM/Chemical data to SAP module, knowledge with PLM processes within SAP. Strategic and hands on way of working (running meetings, tracking progress, managing issues). Strong Excel skills, proactive mentality. English communication is mandatory. If you are interested in this position, please apply or send your updated CV to (see below) for immediate consideration.
20/12/2024
Project-based
*SAP PLM Project Manager (Chemical Data Management) - Remote* For our global client, RED is currently looking for a SAP PLM Project Manager (Chemical Data Management) to join an on-going project. The consultant is expected to start from January 2025 and for an initial contract running for 6(+) months with an extension afterwards. The project is remote working so therefore, no travel is expected. Must have skills: Leveraging PLM module to produce compliance. Introducing PLM/Chemical data to SAP module, knowledge with PLM processes within SAP. Strategic and hands on way of working (running meetings, tracking progress, managing issues). Strong Excel skills, proactive mentality. English communication is mandatory. If you are interested in this position, please apply or send your updated CV to (see below) for immediate consideration.