Field Service Engineer - Packaging Technology

Leading Global Packaging Solutions Provider

About Our Client: Our client is a global leader in process and packaging technology, with a presence across nearly 20 countries. They develop intelligent and sustainable technologies for the pharmaceutical and food industries, ensuring that people worldwide receive high-quality medications and safely packaged food.

The Role: As a Field Service Engineer, you will join a global service organisation committed to delivering excellent customer support and contributing to the profitable growth of their clients in the pharmaceutical and food sectors.

Key Responsibilities:

• Install, commission, and maintain new packaging lines to meet agreed specifications
• Conduct site acceptance tests and troubleshoot equipment issues across secondary packaging equipment
• Provide customer training on routine maintenance and operation of packaging equipment
• Resolve electrical, mechanical, and software issues, identifying root causes
• Liaise with the engineering team when necessary for complex problem-solving
• Manage customer expectations and provide detailed reporting following site visits
• Support product trials and work efficiently to minimize downtime
• Engage in ongoing product training to stay current with the latest equipment developments

Required Qualifications:

• Experience in field service, preferably in packaging engineering
• Qualifications in Mechatronics, mechanical or electrical engineering
• Understanding of FMCG & GMP manufacturing industry
• Proficiency in electrical, mechanical, and software engineering
• Knowledge of modern and Legacy control systems
• Experience with high-speed packaging machine adjustment and optimization
• Understanding of PLC theory and implementation (eg, RsLogix, Simatic Step7)

Essential Skills:

• Commercial awareness with ability to identify business opportunities
• Strong customer service orientation
• Excellent prioritization skills to meet challenging deadlines
• Willingness to travel and work remotely
• Full driving license

What's On Offer:

• Competitive salary
• 25 days holiday per year plus public holidays
• Staff discount scheme with access to company benefits
• Medical cash plan
• Life Assurance (7 x annual salary)
• Income protection
• Opportunity to gain experience within a global industry leader
• Supportive and collaborative work environment
• Professional development opportunities

If you're an experienced engineer looking to advance your career with a market leader in packaging technology, we want to hear from you.

Apply now through Lynx Recruitment - your Pathway to exceptional engineering opportunities.