I am currently recruiting for an end user who's looking for a D365FO Trainer on a Fixed Term Basis (FTC). The role is mainly remote based with 1 week per month on - site. Please see below to view further details:
Job Description
- The D365 Trainer for the ERP Implementation will be responsible for designing, delivering, and managing training programs to ensure successful adoption of Microsoft Dynamics 365 Finance and Operations (D365 F&O) across the Global organisation. This role involves collaborating with stakeholders, creating role-based training content, conducting training sessions, and providing ongoing support to users. The ideal candidate will have expertise in D365 F&O modules, adult learning principles, and a passion for enabling user success in a dynamic global environment.
Training Development and Delivery
- Design and develop comprehensive, role-based training programs tailored to D365 F&O modules such as finance, supply chain, and operations.
- Create engaging training materials, including user guides, video tutorials, E-learning modules, and interactive workshops.
- Conduct in-person and virtual training sessions for end-users, super users, and stakeholders globally.
Needs Assessment and Planning
- Work with business analysts, functional leads, and the Change Manager to assess training needs and identify skill gaps.
- Develop a detailed training schedule aligned with the ERP implementation timeline.
- Customize training programs to meet regional and functional requirements.
End-User Support and Guidance
- Act as a go-to resource for users during and after training sessions, addressing questions and concerns.
- Provide on-the-ground and remote support during key implementation phases, including go-live.
- Collaborate with IT support teams to address system-related user issues and escalate where necessary.
- Partner with the Change Manager and project team to align training programs with overall change management strategies.
- Liaise with regional Change Champions to support localized training delivery and user engagement.
- Gather feedback from trainees and stakeholders to continuously improve training effectiveness.
Skills and Experience
- Deep understanding of D365 FO Modules and Process
- Hands on Global Training experience
- Experience working on Transformation Programmes ERP (Preferably D365)
Please note that this is a FTC, and you must be based in the UK eligible to work in the UK without sponsorship.
Interested to find out more? Please get in touch today: Kamilla Ryan - (see below)
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