SAP Application Support Engineer

Location: Surrey | Employment Type: Full-Time

Are you an SAP professional with a passion for problem-solving and system optimisation? We're looking for an experienced SAP Application Support Engineer to join our team as we complete the rollout of SAP S/4HANA Public Cloud and move into long-term support and innovation.

This is a key role in ensuring the ERP platform runs smoothly, users are supported effectively, and the system evolves in line with business needs and best practices.

What You'll Be Doing:

• Provide day-to-day support for SAP S/4HANA Public Cloud, addressing both functional and technical user issues.
• Act as the first and second line of support, handling access, configuration, and troubleshooting queries.
• Monitor system health and performance, ensuring uptime and reliability.
• Maintain thorough documentation of system processes, changes, and best practices.
• Collaborate with IT and business teams to ensure integrated, efficient ERP operations.
• Promote the adoption of SAP Best Practices to reduce complexity and technical debt.
• Assist in communicating new SAP releases and process optimisation opportunities.
• Support additional business applications as part of the wider IT service delivery team.

What We're Looking For:

• Experience in SAP S/4HANA support or administration (Public Cloud preferred).
• Strong understanding of ERP system architecture, user support, and issue resolution.
• Confident working with system monitoring tools and managing incidents effectively.
• Clear communicator with both technical and business stakeholders.
• Self-starter able to manage priorities in a dynamic environment.
• Detail-oriented and committed to documentation and process improvement.

This is a fantastic opportunity to grow your SAP career in a supportive, forward-thinking tech environment where you'll make a real impact.