*We are unable to sponsor for this permanent Full time role*

*Position is bonus eligible*

Prestigious Global Trading Firm is currently seeking a Trade Desk Support Analyst. Candidate will handle first and second level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role.

Responsibilities:

? Monitoring and alerting of critical trading system environments

? Proactive identification and resolution of production issues

? Development of tools and driving efficiency/stability improvements/automation with Scripting

? Troubleshooting of complex systems issues

Qualifications:

? Previous experience in the trading industry

? Strong working knowledge of UNIX environment/Unix commands

? Basic database knowledge (MySQL)

? Strong Scripting knowledge - Python/Bash

Preferred Skills:

? Experience using Jira as a ticket/work request system

? Experience using Grafana/InfluxDB/Icinga

? Linux desktop support experience

? Network troubleshooting and analysis experience