4 joburi disponibile

Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint security and manage mobile devices Oversee disaster recovery and business continuity plans Manage ticket queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, Microsoft Intune/Autopilot General Windows Server, networking, Firewalls, Switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and management Mentoring experience Understanding of GDPR Benefits: Annual Bonus Scheme, Life Insurance & Workplace Pension Scheme Private Medical Insurance and Dental 25 days holiday increasing with service + birthday holiday and Holiday Trading Exciting Summer and Christmas parties & Fun Team Days Recognition programs Volunteering Committee

We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and/or DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible. Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community. Responsibilities: As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on Legacy infrastructure. Your Experience & Skills: - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting. - Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010). - SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts. - Active Directory (AD) - Deep knowledge of forest/domain architecture, replication, and disaster recovery. - Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR). - Backup & Recovery - Experience with backup applications, Exchange database restoration, and high availability features. - Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID. - Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer, MPS Reports. - ITIL Best Practices - Familiarity with ITIL methodologies for structured service management. Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Are you looking for the next step in your career? I am working with a fast-growing company that genuinely puts people first, who are now looking for a 3rd Line Engineer to join their Support Team. This is a fantastic opportunity to work in a dynamic, fast-paced environment where you'll provide advanced technical support while delivering outstanding customer service. The company prides itself on its flexible working culture, performance-based bonuses, and commitment to employee development. They truly value their team and foster a collaborative, innovative environment where everyone can thrive. 2 Days Onsite in Leeds Salary: £40,000 Company bonus scheme Here's an overview of the role: Key Responsibilities: Providing technical support to end users, handling everything from general queries to complex troubleshooting. Diagnosing and resolving technical issues using knowledge bases and other resources. Managing and prioritising support tickets, ensuring timely resolutions within SLAs. Delivering advanced technical support for backup and recovery systems, covering hardware, software, and networking. Logging and tracking all support activities in Zendesk and ensuring customers receive timely updates. Monitoring customer backups proactively and raising tickets for any detected issues. Administering and maintaining customer accounts and ITSM systems. Escalating unresolved issues to the appropriate support teams when necessary. Key Skills & Experience: Strong experience in diagnosing and resolving technical issues at an advanced level. Excellent knowledge of server, network, and storage systems. Experience with enterprise backup and recovery solutions Familiarity with virtualisation technologies and cloud platforms Understanding of storage technologies, including SAN and NAS. Strong time management and problem-solving skills, with the ability to work under pressure. Excellent communication skills and the ability to engage with users at all levels. Previous experience working with ticketing systems and meeting SLAs. This is a great opportunity for someone looking to further develop their expertise in a support-focused role within a company that values its people and encourages growth. If this sounds like you or a position you'd like to move into, apply online to be considered.

IT Systems Engineer Hybrid- Luton Salary up to £55,000 per annum On call requirement approx. every 6 weeks Role Overview: Lucid connect have partnered with a large aviation company to assist growth within their IT department. The IT team provides support for all electronic communications systems on-site, as well as taking a leading role in delivering technology change & improvement projects and managing support of operational and corporate IT systems. Effective and efficient IT support services are critical for the business to operate at all levels. This role sits within a small team of IT support staff who monitor, maintain, and support all IT systems and users, both on site and working remotely. An IT Systems Engineer is required to be responsible for both the delivery of infrastructure projects and the ongoing support of our clients server infrastructure. The role focuses on ensuring the smooth operation, modernization, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organizations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing existing IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. Main Duties: Install, configure, and manage VMware infrastructure components and Windows Servers. Manage virtual machines, storage, and network resources within the VMware environment. Configure and manage Azure and Office 365 Cloud environments to a high standard. Monitor performance and availability, conduct optimizations, and ensure infrastructure security. Be a technical lead/resource on various infrastructure-related projects by developing and implementing new technical designs and be a point of escalation for technical risks. Support the development of the IT infrastructure strategy in conjunction with the IT Infrastructure Manager and IT Cyber Security team. Conduct Proof-of-Concepts to steer and deliver service improvements. Monitor & maintain storage capacity, backups, and patch management. Be the point of escalation for critical incidents relating to IT infrastructure. Coordinate with infrastructure vendors during critical incidents and improvement planning. Provide cover for the IT Infrastructure Manager as needed to ensure good levels of service performance. Develop and provide technical coaching and mentoring to members within the IT team. Create, maintain, and update procedures and training documentation for the IT team. Member of the infrastructure on-call rota. Key Requirements Essential A least 3 years' experience in a previous IT Infrastructure role in an enterprise environment. Extensive experience with Windows server, Microsoft 365 services and VMware. Experience configuring and monitoring compliance policies within Office 365. Strong understanding of LAN/WLAN networks and Firewalls. Experience deploying and maintaining critical systems in Microsoft Azure. Extensive experience with PowerShell Scripting. Excellent troubleshooting skills to investigate and resolve issues related to Servers, storage, virtualisation, Cloud problems. Experience using and implementing infrastructure monitoring solutions. Experience leading technical teams during project delivery and incident management. Excellent collaboration skills to effectively work with colleagues, users, and stakeholders. Excellent communication skills (verbal and written) and able to communicate effectively at all levels in the business. Willing to invest time, effort, and energy to learn & develop new skills and capabilities. MCSA or equivalent Microsoft certification. VCP or equivalent VMWare certification. All relevant permits to work in the UK and security clearances (up to or over CTC). Desirable Knowledge and hands-on experience with Docker/Kubernetes Knowledge and hands-on experience with Palo Alto Firewall configuration Knowledge and hands-on experience with other Cloud platforms (AWS, GCP) Prince2 Foundation or other equivalent project management certification If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.