2 joburi disponibile

The Opportunity: My client working are a managed service provider currently looking for a 2nd Line IT Support Engineer to join their team in a unique split role - 50% working directly with a high-security client, on-site in Plymouth, 50% supporting multiple MSP customers remotely and on-site. This is a fantastic opportunity for an IT professional from a single IT environment looking to gain hands-on experience in a fast-paced MSP setting or an established MSP Engineer seeking their next challenge at a leading, regional MSP. You'll gain exposure to a diverse range of technologies, clients and security-focused environments; whilst developing your skills in a role that combines technical expertise, problem-solving and client engagement. Skills and Experience: 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Basic Network understanding (LAN, WAN, VLAN, WIFI, IPSEC, VPN) Experience with onsite/offsite backup products and storage (including cloud storage) VMWare/Hyper-V knowledge Working within an ITIL environment., preferably holding a current qualification Technical qualifications such as CompTIA+, Network + would be advantageous Experience of Agile methodologies would an advantage Ability to work under pressure and manage multiple projects Excellent customer service skills A full driving licence (access to a vehicle is not required, but beneficial) Please contact John Noonan here at ISR to learn more about our exciting, industry-leading client based in the Devon area and their ongoing growth plans

Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opportunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and work-flows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer