Request Technology
Chicago, Illinois
31/03/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a Manager of Network Engineering/Production Support. This is a hands-on manager who will focus on production support and engineering of LAN/WAN, Cisco ACI, F5, Checkpoint, AWS networking, routing/switching, Firewalls, Automation, Ansible, Python, etc. This manager will have 8 direct reports. Responsibilities: Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies. Collaborate with customers, partners, vendors and carriers to identify and address complex challenges. Support enterprise on-call rotations and change management schedule. Serve as part of the network management team, overseeing direct reports and coordinating with fellow managers, working together as one team. Qualifications: Bachelors Degree in Computer Science/Engineering or related field. 2+ years experience successfully managing/leading technical teams. Understanding of network management, security, monitoring Advanced knowledge of routing protocols, switching, Firewalls (BGP, MPLS, ISIS) 4+ years experience hands on support and troubleshooting of networks 2+ years experience with design and implementation of moderate/complex networks Heavy Automation Experience, Python Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in environments such as AWS (preferred), Azure, Google, or similar Experience using Agile Methodology Experience with SDN deployments or Cisco ACI Experience with Checkpoint Firewalls (on-prep and virtual) Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP