1st Line Support Engineer (Enhanced DBS)

IT Talent Solutions Ltd

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1st Line Support Engineer (Enhanced DBS)

- Job Title: 1st Line Support Engineer (Contract)
- Location: Educational Site, Peterborough
- Rate: £180 per day

About the Role

We are urgently seeking a 1st Line Support Engineer to provide IT support at an educational site in Peterborough. This is a contract role requiring an immediate start. The successful candidate must hold an Enhanced DBS and have experience working in a Windows and O365 environment.

Key Responsibilities

  • Provide 1st line technical support to staff and students.
  • Troubleshoot and resolve IT issues related to Windows, Office 365, and general hardware/software.
  • Escalate more complex issues to 2nd/3rd line support when necessary.
  • Ensure smooth operation of IT systems within an educational setting.
  • Maintain accurate records of support requests and resolutions.

Key Requirements

  • Enhanced DBS (Essential).
  • Proven experience in a 1st line support role.
  • Strong knowledge of Windows OS and Office 365.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently in a fast-paced environment.
  • Previous experience in an educational setting (desirable but not essential).

If you are available immediately and meet the criteria, please apply now!

Descriere companie

Detalii oferta de angajare

14 Mar 2025

Locatia jobului

Peterborough, Cambridgeshire

Tip job

Project-based

Categorie job

Tehnologia informaţiei, Telecomunicaţii

Salariu lunar