We are looking for an experienced SC Clearable, Data Center Engineer with focus on break-fix activity, to provide troubleshooting and remediation of onsite hardware for an HPC (High Performance Computing) system for our clients prestigious UK customer located in the Bristol area.

As a senior engineer, you will be working as part of a dedicated team to deliver reactive support, ensuring compliance with the SLAs (Service Level Agreement) associated with the contract.

All necessary product training will be provided along with mentoring from colleagues within the site team to enable the successful candidate to provide the level of support required.

Your role will include (but not limited to):

• Carry out the troubleshooting and replacement of failed hardware components.
• Produce accurate documented remediation action plans and technical records.
• Work as part of a dedicated team to deliver support on our clients advanced hardware and software technologies.
• Maintain meticulous records of planned maintenance actions and outcomes within case management systems.
• Ensure compliance with customer rules for change management controls.
• Provide a professional and positive approach to the customer in the execution of all duties.
• Follow technical escalation procedures to ensure critical issues receive maximum focus
• Administering spare part loan and return processes

Required skills and attributes to be successful in this role:

• Must have good knowledge of HPE Proliant
• Server repair and upgrade
• Well versed at working in Data Centers
• Working knowledge of Linux
• Good server repair background
• Knowledge of liquid cooled Servers and racks
• SC Cleared - Ideally you will have current SC Clearance, if not you must be eligible to obtain it

For further information please apply or e-mail me directly: (see below)