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IT Hardware Engineer

Pertemps Network Group

Alte locuri de munca publicate de aceasta companie

IT Hardware Engineer

We are recruiting for an IT Tech Bar Engineer on contract to be based in our clients Worcester location.

Tech bar support essential - software and hardware support.

Tech bar - Hours 07.45 - 17.00: Will need to be flexible to work on a rota with another engineer to cover an early and late shift to cover the required hours
Assistance with IT related queries & general basic enquiries
Assist users logging into and logging tickets within service Now
Complete administration within Service Now (log/update and close tickets)
To look up and check progress of IT support calls if requested.
Hardware diagnostics: carry out diagnostic tests to determine whether a fault is related to a hardware failure (or software/user profile issue) Check warranty and report to supplier or replace if out of warranty from Stock.
Device rebuilds and ensure compliant before re-issue (configured with latest windows updates)
Install & troubleshoot software.
Office 365 suite knowledge for troubleshooting.
Basic Use of Active Directory - EG: PW resets, Bit locker recovery
Basic use of SCCM
Basic use of Nexthink
NHS mail administration (creating accounts, PW resets, applying O365 Licences, leavers and Joiners, shared mailboxes, Multi factor authentication)
Troubleshoot/fix MFA issues
Educating users in; logins, mail, MS Teams, outlook, Cisco VPN, Citrix.
Basic Mobile phone support
Perform visits to A&E Dept (3 times a week) & Cancer services (once a week) and check with key contacts if there are any IT issues/perform quick fixes. Use Nexthink to check for any issues before each visit and complete a report each time.
Digital Dictation: create user accounts, add typist access and configure Olympus dictation devices

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Detalii oferta de angajare

06 Mar 2025

Locatia jobului

Worcester, Worcestershire

Tip job

Sezonier

Categorie job

Tehnologia informaţiei, Telecomunicaţii

Salariu lunar

Aplica pentru job