Infrastructure Support Engineer (SC clearance required)

Type: Perm

Location: Whitehaven

Overview

You will be key in supporting the facility and the customer with their IT-related needs. The IT Infrastructure Support Specialist will be supporting the customer's servers, networks (and associated hardware), and storage. Therefore, you will be required to have good knowledge/experience within these areas as well as having experience within desktop services.

Key Responsibilities

The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers' management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to:

• Desktop Services
• Datacentre
• Security
• Toolsets/Admin
• Process (ITIL)

Requirements and Experience

• Desktop Services: Comprehensive understanding and hands-on experience in desktop support services.
• Datacentre: Expertise in managing and supporting data center infrastructure.
• Security: Strong background in implementing and maintaining security measures.
• Toolsets/Admin: Proficient in various IT toolsets and administration tasks.
• Process (ITIL): Familiarity with ITIL processes and best practices.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.