Observability engineer needed to join our team, here at VML Enterprise Solutions. The opportunity: We're seeking an experienced Observability Engineer to lead the implementation and optimization of our global observability strategy, with a primary focus on Coralogix. This role will be instrumental in providing end-to-end visibility across digital ecosystem and enabling data-driven decision-making. What you'll be doing: Lead the assessment, documentation, and redesign of current Coralogix implementation Develop and implement a global observability strategy aligned with 2025 objectives Create and maintain observability standards and best practices across regions Design and implement monitoring solutions for complex distributed systems Build comprehensive dashboards and alerts for various stakeholder groups Conduct training sessions and create documentation for internal teams Collaborate with regional teams to understand local requirements and challenges Establish complete visibility of digital operations Reduce incident response time Enable proactive problem identification Improve system reliability and performance Build internal capability within our teams Create standardized observability practices across regions What we want from you: Deep expertise in Coralogix platform configuration and optimization Strong understanding of observability principles (metrics, logs, traces) Experience with APM tools and distributed tracing Understanding of cloud platforms (Ideally GCP) Knowledge of modern web technologies and E-commerce platforms Proficiency in log aggregation and analysis Experience with infrastructure as code and automation Knowledge of common programming languages and debugging techniques Excellent stakeholder management abilities Strong presentation and communication skills Ability to translate technical concepts for non-technical audiences Experience in training and mentoring teams Cross-cultural communication experience Problem-solving and analytical thinking If you know some of this, even better: Experience working with global retail/E-commerce clients Understanding of E-commerce KPIs and business metrics Previous consulting experience preferred Ability to work across different time zones Experience in creating technical documentation Track record of successful observability implementations This role requires a combination of technical expertise and business acumen, with the ability to drive adoption across a global organization while maintaining strong relationships with stakeholders at all levels. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
13/03/2025
Project-based
Observability engineer needed to join our team, here at VML Enterprise Solutions. The opportunity: We're seeking an experienced Observability Engineer to lead the implementation and optimization of our global observability strategy, with a primary focus on Coralogix. This role will be instrumental in providing end-to-end visibility across digital ecosystem and enabling data-driven decision-making. What you'll be doing: Lead the assessment, documentation, and redesign of current Coralogix implementation Develop and implement a global observability strategy aligned with 2025 objectives Create and maintain observability standards and best practices across regions Design and implement monitoring solutions for complex distributed systems Build comprehensive dashboards and alerts for various stakeholder groups Conduct training sessions and create documentation for internal teams Collaborate with regional teams to understand local requirements and challenges Establish complete visibility of digital operations Reduce incident response time Enable proactive problem identification Improve system reliability and performance Build internal capability within our teams Create standardized observability practices across regions What we want from you: Deep expertise in Coralogix platform configuration and optimization Strong understanding of observability principles (metrics, logs, traces) Experience with APM tools and distributed tracing Understanding of cloud platforms (Ideally GCP) Knowledge of modern web technologies and E-commerce platforms Proficiency in log aggregation and analysis Experience with infrastructure as code and automation Knowledge of common programming languages and debugging techniques Excellent stakeholder management abilities Strong presentation and communication skills Ability to translate technical concepts for non-technical audiences Experience in training and mentoring teams Cross-cultural communication experience Problem-solving and analytical thinking If you know some of this, even better: Experience working with global retail/E-commerce clients Understanding of E-commerce KPIs and business metrics Previous consulting experience preferred Ability to work across different time zones Experience in creating technical documentation Track record of successful observability implementations This role requires a combination of technical expertise and business acumen, with the ability to drive adoption across a global organization while maintaining strong relationships with stakeholders at all levels. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our personality and behaviours: We believe that we are what we do, not just what we say. Our shared values and behaviours show how to bring the VML Enterprise Solution's culture to life through the actions we all take every day: Connect Meaningfully Inspire Creatively Include Purposefully Approach Positively Our brilliant, talented people are what makes VML Enterprise Solutions what we are. That's why we look for people who go beyond and always push our thinking to be better than yesterday. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team.
We are currently looking on behalf of one of our important clients for a German Speaking Supply Chain Manager (Medical Device Sector). The role is a permanent position based across locations in Bern & Solothurn Cantons & comes with good home office allowance. Your Role: Participate in Process Optimization via the independent analysis & further development of existing supply chain processes in order to continuously increase efficiency, quality, transparency & resilience of the supply chain (Global Process Owner). Manage & implement overall & partial projects in the area of supply chain development, including budget planning, cost planning, resource management, time frame control & change management. Closely cooperate with internal departments such as IT, Production, Purchasing, SCM, QA/RA & Sales & also with external partners to ensure the efficient implementation of project requirements. Analyze current IT systems & develop requirements to optimize supply chain software solutions. Observe market trends, new technologies & best practices to integrate innovative solutions in the supply chain. Your Skills: At least 5 years of relevant operational Supply Chain experience, including experience in Supply Chain Development Management. Experienced in Project Management & Leading Interdisciplinary Teams (Stakeholder Management). An in-depth knowledge of Process Optimization & Implementation. A strong affinity for IT & an in-depth knowledge of SAP modules MM, PP & SD. Experience in S/4 HANA & other Supply Chain Management tools are considered advantageous. Ideally experienced in International Global Production Environments in the MedTech or Pharmaceutical Sectors. Your Profile: Completed Higher Education/University Degree in Industrial Engineering, Supply Chain Management or similar. Fluent English & German language skills (to at least C1 level) are mandatory requirements.
10/03/2025
Full time
We are currently looking on behalf of one of our important clients for a German Speaking Supply Chain Manager (Medical Device Sector). The role is a permanent position based across locations in Bern & Solothurn Cantons & comes with good home office allowance. Your Role: Participate in Process Optimization via the independent analysis & further development of existing supply chain processes in order to continuously increase efficiency, quality, transparency & resilience of the supply chain (Global Process Owner). Manage & implement overall & partial projects in the area of supply chain development, including budget planning, cost planning, resource management, time frame control & change management. Closely cooperate with internal departments such as IT, Production, Purchasing, SCM, QA/RA & Sales & also with external partners to ensure the efficient implementation of project requirements. Analyze current IT systems & develop requirements to optimize supply chain software solutions. Observe market trends, new technologies & best practices to integrate innovative solutions in the supply chain. Your Skills: At least 5 years of relevant operational Supply Chain experience, including experience in Supply Chain Development Management. Experienced in Project Management & Leading Interdisciplinary Teams (Stakeholder Management). An in-depth knowledge of Process Optimization & Implementation. A strong affinity for IT & an in-depth knowledge of SAP modules MM, PP & SD. Experience in S/4 HANA & other Supply Chain Management tools are considered advantageous. Ideally experienced in International Global Production Environments in the MedTech or Pharmaceutical Sectors. Your Profile: Completed Higher Education/University Degree in Industrial Engineering, Supply Chain Management or similar. Fluent English & German language skills (to at least C1 level) are mandatory requirements.
A position has arisen for a Level 3 (L3) Database Administrator to join the Global Database Service team at one of the world's leading investment banks. This is an exciting opportunity to be part of an elite, high-performing team responsible for the operation and management of a vast and highly critical database infrastructure consisting of tens of thousands of mission-critical databases across multiple business units. As an L3 DBA, you will be exposed to enterprise-scale database systems, helping to maintain and optimize the databases that drive the organization's success. In addition to day-to-day database management, this role offers the opportunity to contribute directly to DevOps automation efforts within the database space as part of the Site Reliability Engineering (SRE) model. The team operates a 24/7/365 follow-the-Sun support model, with members spread globally, ensuring high availability and support for the critical database systems. Its 2 days a week in Glasgow Office Key Responsibilities: * Database Expertise & Consultancy: Provide expert-level support and consultation on SAP Sybase ASE or DB2 databases to internal application development teams. * HVR Support: Provide specialized support for High Volume Replicator (HVR), a database replication technology from Fivetran. (Experience with HVR is advantageous, though training can be provided.) * Incident & Outage Management: Lead and manage database outages and incidents from troubleshooting to resolution, including performing root cause analysis and implementing corrective measures. * Ticket/Alert Escalations: Handle escalated tickets and alerts from Level 1 and Level 2 DBA teams, ensuring quick resolution of issues. * Project Work: Involvement in key database projects such as: o Database performance tuning and optimization o Migration and version upgrades o Operational acceptance testing for new features * Scripting & Automation: Develop self-service tools, scripts, and automate processes using languages like Python and Perl to improve efficiency and reduce manual intervention. * Operational Best Practices: Define and review operational best practices, and create and maintain Standard Operating Procedures (SOPs) for database management. * Support Rotations: Participate in the weekday and weekend support rota, ensuring round-the-clock support coverage for critical systems. Qualifications & Skills: * Required: o Proven expertise with SAP Sybase ASE or DB2 databases (L3 level). o Strong experience with incident management and troubleshooting in high-pressure environments. o Proficiency in Python and Perl for automation and Scripting. o Strong understanding of database performance tuning, migrations, and upgrades. o Excellent communication and collaboration skills to work with global teams across different time zones. o Ability to work in a 24/7 support environment, with rotating shifts. * Preferred: o Experience with High Volume Replicator (HVR) or Fivetran replication technologies (training will be provided). o Previous experience in a DevOps or SRE environment. o Experience with database clustering, replication, and high availability solutions. * Education & Certifications: o Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). o Relevant database certifications (eg, Oracle, Microsoft, Sybase) are a plus. Why Join Us? * Opportunity to work at one of the world's leading investment banks with a cutting-edge database infrastructure. * Global exposure and experience working within a highly skilled, globally distributed team. * Competitive salary and benefits package. * Exposure to high-impact projects that will shape the future of the firm's database technology. If you're ready to make a real impact and thrive in a fast-paced, high-performance environment, we encourage you to apply. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
10/03/2025
Project-based
A position has arisen for a Level 3 (L3) Database Administrator to join the Global Database Service team at one of the world's leading investment banks. This is an exciting opportunity to be part of an elite, high-performing team responsible for the operation and management of a vast and highly critical database infrastructure consisting of tens of thousands of mission-critical databases across multiple business units. As an L3 DBA, you will be exposed to enterprise-scale database systems, helping to maintain and optimize the databases that drive the organization's success. In addition to day-to-day database management, this role offers the opportunity to contribute directly to DevOps automation efforts within the database space as part of the Site Reliability Engineering (SRE) model. The team operates a 24/7/365 follow-the-Sun support model, with members spread globally, ensuring high availability and support for the critical database systems. Its 2 days a week in Glasgow Office Key Responsibilities: * Database Expertise & Consultancy: Provide expert-level support and consultation on SAP Sybase ASE or DB2 databases to internal application development teams. * HVR Support: Provide specialized support for High Volume Replicator (HVR), a database replication technology from Fivetran. (Experience with HVR is advantageous, though training can be provided.) * Incident & Outage Management: Lead and manage database outages and incidents from troubleshooting to resolution, including performing root cause analysis and implementing corrective measures. * Ticket/Alert Escalations: Handle escalated tickets and alerts from Level 1 and Level 2 DBA teams, ensuring quick resolution of issues. * Project Work: Involvement in key database projects such as: o Database performance tuning and optimization o Migration and version upgrades o Operational acceptance testing for new features * Scripting & Automation: Develop self-service tools, scripts, and automate processes using languages like Python and Perl to improve efficiency and reduce manual intervention. * Operational Best Practices: Define and review operational best practices, and create and maintain Standard Operating Procedures (SOPs) for database management. * Support Rotations: Participate in the weekday and weekend support rota, ensuring round-the-clock support coverage for critical systems. Qualifications & Skills: * Required: o Proven expertise with SAP Sybase ASE or DB2 databases (L3 level). o Strong experience with incident management and troubleshooting in high-pressure environments. o Proficiency in Python and Perl for automation and Scripting. o Strong understanding of database performance tuning, migrations, and upgrades. o Excellent communication and collaboration skills to work with global teams across different time zones. o Ability to work in a 24/7 support environment, with rotating shifts. * Preferred: o Experience with High Volume Replicator (HVR) or Fivetran replication technologies (training will be provided). o Previous experience in a DevOps or SRE environment. o Experience with database clustering, replication, and high availability solutions. * Education & Certifications: o Bachelor's degree in Computer Science, Information Technology, or a related field (preferred). o Relevant database certifications (eg, Oracle, Microsoft, Sybase) are a plus. Why Join Us? * Opportunity to work at one of the world's leading investment banks with a cutting-edge database infrastructure. * Global exposure and experience working within a highly skilled, globally distributed team. * Competitive salary and benefits package. * Exposure to high-impact projects that will shape the future of the firm's database technology. If you're ready to make a real impact and thrive in a fast-paced, high-performance environment, we encourage you to apply. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Administrator (Fixed Term Contract - 6 months) Location: Warrington Contract Type: Fixed Term Contract Contract Length: 6 months About the Role: Our client is seeking an Administrator to join their Area Operations Planning & Performance team. This critical role involves managing transmission pipeline protection activities, handling third-party customer inquiries, and ensuring compliance with safety procedures. You will play a vital part in supporting operational teams, managing purchase orders, and providing essential administrative functions. Key Responsibilities: Pipeline Protection Management: - Interpret technical aerial surveillance reports and third-party inquiries. - Schedule work orders and produce KPI reports to ensure compliance. - Communicate effectively with helicopter pilots, third-party protection teams, and external customers. Fault Management: - Monitor faults on the Gas Transmission Network and liaise with the gas network control room. - Assign faults to relevant operational teams and manage fault updates. Lone Working Procedures: - Administer the lone working procedure for technicians and communicate daily with the Duty Standby Engineer. Emergency Phone-Line Management: - Manage the emergency phone-line during office hours and address customer inquiries. Purchasing Process Oversight: - Raise and manage purchase orders, ensuring accurate coding and compliance with national contracts. - Produce financial reports for tracking Opex & Capex spending. o General Administrative Support: - Organise work activities, manage enquiries, and assist with travel arrangements and meetings. - Maintain asset-related data and support the wider planning and performance teams. Knowledge and Experience: § Strong administrative skills with experience in operations, maintenance, and repair activities. § Excellent communication skills, both written and verbal, with the ability to present data effectively. § Familiarity with SAP purchasing systems and proficiency in MS Excel for financial reporting. § Knowledge of planning systems such as Ellipse, SAP Work Manager, and GeoGrid. Qualifications: Educated to BTEC/NVQ Level 2 or possess relevant experience. § Valid UK Driving Licence. Why Join Us? This is an exciting opportunity to work in the utilities industry, supporting essential operations that impact communities. If you are detail-oriented, possess strong analytical skills, and thrive in a collaborative environment, we want to hear from you. Join our client in making a difference in the utilities sector and be part of a dedicated team driving performance excellence. Apply today! Our client is an equal opportunity employer and welcomes applications from all qualified individuals. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
10/03/2025
Administrator (Fixed Term Contract - 6 months) Location: Warrington Contract Type: Fixed Term Contract Contract Length: 6 months About the Role: Our client is seeking an Administrator to join their Area Operations Planning & Performance team. This critical role involves managing transmission pipeline protection activities, handling third-party customer inquiries, and ensuring compliance with safety procedures. You will play a vital part in supporting operational teams, managing purchase orders, and providing essential administrative functions. Key Responsibilities: Pipeline Protection Management: - Interpret technical aerial surveillance reports and third-party inquiries. - Schedule work orders and produce KPI reports to ensure compliance. - Communicate effectively with helicopter pilots, third-party protection teams, and external customers. Fault Management: - Monitor faults on the Gas Transmission Network and liaise with the gas network control room. - Assign faults to relevant operational teams and manage fault updates. Lone Working Procedures: - Administer the lone working procedure for technicians and communicate daily with the Duty Standby Engineer. Emergency Phone-Line Management: - Manage the emergency phone-line during office hours and address customer inquiries. Purchasing Process Oversight: - Raise and manage purchase orders, ensuring accurate coding and compliance with national contracts. - Produce financial reports for tracking Opex & Capex spending. o General Administrative Support: - Organise work activities, manage enquiries, and assist with travel arrangements and meetings. - Maintain asset-related data and support the wider planning and performance teams. Knowledge and Experience: § Strong administrative skills with experience in operations, maintenance, and repair activities. § Excellent communication skills, both written and verbal, with the ability to present data effectively. § Familiarity with SAP purchasing systems and proficiency in MS Excel for financial reporting. § Knowledge of planning systems such as Ellipse, SAP Work Manager, and GeoGrid. Qualifications: Educated to BTEC/NVQ Level 2 or possess relevant experience. § Valid UK Driving Licence. Why Join Us? This is an exciting opportunity to work in the utilities industry, supporting essential operations that impact communities. If you are detail-oriented, possess strong analytical skills, and thrive in a collaborative environment, we want to hear from you. Join our client in making a difference in the utilities sector and be part of a dedicated team driving performance excellence. Apply today! Our client is an equal opportunity employer and welcomes applications from all qualified individuals. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.