11 joburi disponibile

Brillio are currently looking for 2 x ServiceNow Developers with experience working on complex CMDB migrations and improvement initiatives to support the development of a global ServiceNow implementation. Key Points: Inside IR35 1 day per week on site (Central London) Client onboarding which can take up to 4 weeks INTERPERSONAL SKILLS: Demonstrate verbal and written communication skills while interacting with customers as a senior technical ServiceNow SME. Have held workshops with senior members and have an architectural understanding of the CMDB. Provide creative solutions to resolve business problems via agreed customer requirements on the ServiceNow platform, utilising existing Out of the Box capabilities, process gaps (ITIL or equivalent), and cultural challenges (people). Work closely with the Business Analyst to ensure the stories captured are correctly estimated for implementation. Work closely with the different Brillio practices, internal resources, and external customer SMEs and partners to support the delivery of approved ServiceNow outcomes. DEVELOPMENT SKILLS: Have a strong and proven background in developing on the ServiceNow platform Have a strong and proven background in delivering on the ServiceNow platform Have a strong and proven background in developing CMDB as well as understanding the CSDM framework extensively. Develop the technical solutions, implement them, and perform the relevant component integration tests. Manage customer defects and backlog for approved development elements of customer delivery. Able to work closely within a mixed development team that may include external development capability and ensures that code and update sets are managed in line with ServiceNow best practices. PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT SKILLS AS THERE WILL BE A SCRIPTING TEST AS PART OF THE APPLICATION

*We are unable to sponsor for this 6+ month Contract to Hire onsite Hybrid role* Prestigious Financial Company is currently seeking a ServiceNow Platform Development Consultant. Candidate will provide services to the existing ServiceNow platform team to design, develop and deploy solutions. Candidate will be focused on development and delivery of integrations, out-of-box configurations and consultative services for low code software development. Responsibilities: Provide services to a team of engineers to design, deploy and integrate various product capabilities. Contribute to design, technical direction, and architecture with various teams to build solutions based on requirements. Follow agreed upon SDLC procedures to ensure that all information system products and services meet quality standards, end-user functional requirements, architectural standards, performance requirements, audit requirements, security rules are upheld, and external facing reporting is represented. Manage Product Support on system functionality and provide fixes as required. Qualifications: 7+ year of working experience in IT 5+ years of experience in implementing ServiceNow ITSM, ITOM, HAM Pro, SAM Pro, and SecOps modules 3+ years of experience with JavaScript Experience with RESTful APIs and JSON Ability to recommend and follow the coding standards Experience with Scaled Agile Framework (SAFe), Agile/Scrum and DevSecOps methodologies BS Degree in Management Information System, Compute Science, similar field

ServiceNow Architect - REMOTE EU NATIONALS ONLY for clearance to work on this European Commission Institution client. This is a *Remote* role with an excellent immediate start within a Global Consulting company working on * designing, implementing, and optimizing IT Service Management (ITSM) solutions within ServiceNow Role Overview: As a ServiceNow Architect, you will be an integral part of the architecture team within the project, playing a critical role in designing, implementing, and optimizing IT Service Management (ITSM) solutions within ServiceNow. Your expertise will focus on Service Operation (Incident, Problem, Request, and Event Management) and Service Transition (Change & Configuration Management, CMDB) to ensure efficient and effective IT service delivery. You will work closely with Service Delivery, IT Operations, Change Management teams, and key stakeholders to develop scalable, automated, and compliant solutions tailored to DIGIT's operational needs. This role involves translating business and operational requirements into technical solutions, ensuring ITIL best practices are applied, and enhancing the overall ServiceNow platform capabilities for improved efficiency, automation, and governance. Key Responsibilities: Architecture Development Design and implement ServiceNow ITSM solutions that address Service Operation and Transition needs, ensuring seamless integration with existing IT processes. Define CMDB governance policies, ensuring data accuracy, relationships, reconciliation, and compliance with ITIL best practices. Provide guidance on Change Management policies, ensuring controlled and risk-mitigated changes across the IT landscape. Ensure that ServiceNow solutions support SLA/KPI compliance and processes workflows. Application & Integration Design Lead the development of automated workflows for Incident, Problem, Request, Change, and Configuration Management. Leverage ServiceNow Flow Designer, Workflow Editor, and Orchestration to streamline service processes. Ensure CMDB is effectively integrated with asset management and service discovery solutions. Cost Awareness Optimize ServiceNow implementations to align with budgetary constraints while ensuring maximum operational value. Identify and implement cost-effective automation solutions to reduce manual efforts in IT service processes. Technical Leadership Act as a subject matter expert for ServiceNow ITSM, providing technical leadership to internal teams and stakeholders. Offer guidance on best practices for ServiceNow implementation and ITIL process integration. Act as a technical escalation point for complex ServiceNow issues, assisting in troubleshooting and resolution. Discovery & Solution Implementation Assess existing ITSM processes and recommend enhancements through ServiceNow adoption. Own the ServiceNow architecture and governance throughout the solution life cycle. Work closely with project and engineering teams to ensure the successful delivery of ServiceNow-based solutions. Troubleshooting & Knowledge Sharing Act as a key escalation point for technical issues related to ServiceNow ITSM workflows. Stay updated on emerging trends in ITSM, ITIL best practices, and ServiceNow platform innovations. Share knowledge and expertise with engineering teams, fostering a culture of continuous improvement. Qualifications and Experience: Required Skills 5+ years of experience in ServiceNow architecture and ITSM implementations, with a strong focus on Service Operation & Transition. Extensive hands-on experience with ServiceNow ITSM modules, including Incident, Problem, Request, Change, and Configuration Management (CMDB). Expertise in ServiceNow Scripting (JavaScript, Glide API), REST/SOAP integrations, and UI customization. Strong ITIL knowledge and experience implementing ITIL-based workflows in ServiceNow. (ITIL certification is a plus.) Proven ability to design and implement ServiceNow CMDB governance models, ensuring data integrity and process automation. Experience in large-scale IT operations, preferably in public sector or enterprise IT environments. Strong analytical and problem-solving skills, with a focus on process optimization and automation. Excellent stakeholder management and communication skills, with the ability to translate business requirements into technical solutions. EU citizenship required (please note that EU passport or marriage to EU national is not enough) Language: Fluency in English (written and spoken) is required; proficiency in any other European language is a plus. Desirable Skills ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS) ITSM/CMDB/Change Management. Experience working in Agile (SAFe, Scrum) environments. Knowledge of cloud technologies (AWS, Azure, GCP) and their integration with ServiceNow. Familiarity with DevSecOps practices and CI/CD automation. Understanding of enterprise ITSM governance and compliance frameworks. Behavioural skills: Customer-focused, with a problem-solving approach. Ability to communicate complex technical concepts to both technical and non-technical stakeholders. Adapts communication style based on the audience and situation. Works effectively in cross-functional teams, fostering collaboration and knowledge sharing. Proactively identifies opportunities for continuous improvement and automation. Thrives in a fast-paced, evolving IT environment. Please send your CV or call Yasin to discuss further. We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. We champion differences in technology recruitment and work with clients who actively wish to diversify their talent force - ALL applicants are welcome to apply.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)

A global consultancy requires a solution architect with a consulting background in Software solutions architecture/digital transformation and systems integration to work on Northern Ireland's court's digital transformation, an ambitious five-year project based in Belfast. Hybrid role based in Belfast one/two day per week and will require SC Clearance or eligibility to gain it. So you will either be based in Belfast/Northern Ireland. Salary £75K-100K plus bonus and benefits package. Key skills required as the Solution Architect would include Solutions Architect who can demonstrate a strong track record in delivering software solutions architecture/digital transformation projects coupled with integration expertise ideally MuleSoft or Boomi or similar. Ability to understand Business Needs and how they translate into solution designs/solution architecture Strong skills in Design solution architecture, including Detailed Design (DD) and High-Level Design (HLD) Experience with complex SaaS implementation such as Salesforce or ServiceNow Solution Architecture in a complex environment A previous track record in delivering complex software/digital transformation projects, ideally for the public sector or .GOV projects would be ideal Adapt to working with complex legal terminology. Be comfortable working within the public sector, civil service or .GOV governance environment Integration expertise, ideally with MuleSoft or Boomi or similar. Guidance and Governance experience Risk Management experience Excellent stakeholder communication skills Documentation experience Previous experience in a client-facing capacity Experience with Quality Assurance & Continuous Improvement Experience within the public sector would be advantageous Experience within pre-sales or business development would be advantageous Current SC clearance or previously held SC clearance would be advantageous As a Solutions Architect, you will be pivotal in driving large-scale digital transformation across Northern Ireland's court system. Combining deep technical expertise with business acumen, you will help deliver next-generation IT services and modernise critical public and private sector systems. This is an outstanding chance to flex your skills and grow your skills within a world-leading consultancy. Opus Resourcing acts as an employment agency with respect to permanent employment.

Contract - CMDB Strategist/Infrastructure Architect Rate: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Duration: 6months + *Local candidates only* Qualifications Experience with ServiceNow Heavy Service Mapping experience Infrastructure Architecture experienced in creating and building models within business applications Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence) Responsibilities The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Work with Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support the 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives.

Contract - CMDB Strategist/Infrastructure Architect Rate: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Duration: 6months + *Local candidates only* Qualifications Experience with ServiceNow Heavy Service Mapping experience Infrastructure Architecture experienced in creating and building models within business applications Understanding capabilities, business applications, services, products, software packages, and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Comprehension and experience with application and implementation of the following: ServiceNow CSDM model, ServiceNow Discovery, ServiceNow Service Mapping of internal and external products, Service Portfolio Management, and Application Portfolio Management Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical product, application, server, and networking configurations Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence) Responsibilities The Configuration Management Database (CMDB) contractor will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Work with Technical stakeholders to define configuration items and classes, their attributes, and data collection that are important to support the 2025 Ovation launch which consists of custom products and persistent COTS. Work with the Discovery Administrators to create and implement service maps. Ensure timely population into the correct ServiceNow tables to support ITSM modules and business objectives.

ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.

ServiceNow Engineer - Data Modelling position at a leading company in the telecommunications sector based in Bern, Switzerland. Your tasks: Data Model Adaptions : Tailor and optimize data models to meet business needs and workflows. Domain Separation & Cross-Domain Reuse : Implement domain separation and manage reuse across domains. Service Automation : Automate services and streamline workflows for improved efficiency. Integration of External Frameworks : Integrate external automation frameworks and data stores into ServiceNow. Portal Generation : Develop user-friendly portals based on business service portfolios and external UX design. Reporting & Dashboards : Create reporting and service dashboards focusing on billing, monitoring, and KPIs. Object-Oriented Design : Apply object-oriented design methods in solution development. Your experience/knowledge: 5+ years of experience with ServiceNow development. Proven expertise in domain separation and cross-domain reuse. Strong experience in service automation and integrating external frameworks. Knowledge of object-oriented design methods. Familiarity with microservice architecture, Python programming, and SQL/Graph databases (a plus). Bachelor's degree or higher in IT or a related field. Your soft skills: Flexibility and adaptability to changing environments. Strong self-organizing and agile mindset. Excellent communication skills for cross-functional and cross-cultural teamwork. Detail-oriented with the ability to manage complex tasks. Location : Bern, Switzerland (Hybrid possible) Start : April 2025 Duration : 10months + (Ongoing, long-term opportunities available) Workload : 100% Ref.Nr. : BH 22673

Job Title: ServiceNow Architect Location: Leeds (Hybrid) Salary: Competitive + strong benefits package Why Apply? Opportunity to take a leadership role in the ServiceNow team , shaping the future of the platform within a major UK organisation. Following the successful implementation of ITSM, CSM, and HRSD , you will play a key role in delivering ITOM and ITAM in 2025 , as well as enhancing overall platform capabilities. ServiceNow Architect Responsibilities Ensure the continued availability and operational strength of the ServiceNow platform . Collaborate with stakeholders to align ServiceNow solutions with business objectives and wider technology strategy. Own and promote ServiceNow governance policies , including integration, data governance, configuration, and platform management . Define and lead the execution of ServiceNow technical governance to ensure platform robustness. Maintain key platform documentation, ensuring up-to-date records of current state, configuration, and dependencies . Oversee technical solutions, working closely with Architecture, Data, and Engineering teams to ensure seamless integration into the broader technology landscape. Act as the final authority for ServiceNow technical design approvals at enterprise forums. Set and direct quality standards across ServiceNow platform teams, ensuring best practices. ServiceNow Architect Requirements Knowledge & Experience: Deep expertise in ServiceNow architecture Extensive technical knowledge of modules such as ITSM, ITOM, ITAM, CSM, HRSD, ESC, and CMDB . Extensive experience in ServiceNow within a large/global environment Communication & Leadership: Ability to build and maintain strong relationships, including at the ServiceNow Steering Board level. Strong influencing and negotiation skills, working across all business levels and with third-party suppliers. Proven ability to motivate teams and drive platform strategy . Autonomy & Decision-Making: Highly self-sufficient, able to set and execute strategy with broad guidance from leadership. Experience developing and delivering long-term technical roadmaps . We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.