Network Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opportunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Network Engineer. This role requires a Network Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Cisco experience. Role Description: Maintain networking environment; participates in network installations and projects; including Firewalls, Switches and other network communications. Defining and enforcing network and security standards Maximize network performance by troubleshooting network problems and outages, monitoring performance; collaborates with the network team on network optimisation. Uses data collected from a variety of management tools (Bitdefender, network access control) to analyse events for the purposes of mitigating threats Document work instructions, develops knowledge base, and review and improve support procedures and workflows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Cover for absent team members when necessary. eg 1st/2nd line service desk tickets. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Knowledge of GDPR and data protection principles Serves as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Essential Criteria: Cisco Switches Cisco WAF Full understanding of DHCP, DNS {Public and private) Desirable Criteria: Firewalls FortiGate FortiAnalyser FortiGate VPN/Zero trust Network Engineer
13/03/2025
Full time
Network Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opportunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Network Engineer. This role requires a Network Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Cisco experience. Role Description: Maintain networking environment; participates in network installations and projects; including Firewalls, Switches and other network communications. Defining and enforcing network and security standards Maximize network performance by troubleshooting network problems and outages, monitoring performance; collaborates with the network team on network optimisation. Uses data collected from a variety of management tools (Bitdefender, network access control) to analyse events for the purposes of mitigating threats Document work instructions, develops knowledge base, and review and improve support procedures and workflows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Cover for absent team members when necessary. eg 1st/2nd line service desk tickets. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Knowledge of GDPR and data protection principles Serves as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Essential Criteria: Cisco Switches Cisco WAF Full understanding of DHCP, DNS {Public and private) Desirable Criteria: Firewalls FortiGate FortiAnalyser FortiGate VPN/Zero trust Network Engineer
Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and workflows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer
13/03/2025
Full time
Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and workflows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer
Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opporunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and workflows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer
13/03/2025
Full time
Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opporunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and workflows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer
Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opportunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and work-flows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer
13/03/2025
Full time
Linux Server Engineer Permanent - Full-Time £40,000.00 Annual Salary + Benefits Brixworth, Northamptonshire 2-3 days on-site per week in Brixworth On call rota on 3-week rotation at £100 extra per week with option to increase if desired. 23 hols plus 8 Bank Hols +1 day for each year of service! Growth and promotion opportunities! My award-winning, smart technology, software solution client has a great opportunity to join their customer centric organisation as a Linux Server Engineer. This role requires a Linux Server Engineer with around a minimum of 2-3 years+ experience operating at 2nd - 3rd line level with hands-on Linux and Windows Server experience. Role Description: You will be maintaining services on the Linux server fleet, patching the Linux fleet and replacing out of date or end of life operating systems and software. Maintain and manage Linux & Windows server infrastructure environment, cloud and on-premise. Take accountability for assigned ticket requests throughout the life span of the support request and drives all tickets to completion within the established SLA. Deliver proactive and early notification of potential and actual issues impacting service delivery. Provide frequent communication to leadership during and post incident to include root cause and corrective action plans. Assist with advanced level maintenance actions including system back-ups, error log reviews, and integrity checks. Serve as an escalation point for any unresolved issues or requests. Develops processes and procedures around disaster recovery and disaster recovery testing. Document work instructions, develop knowledge base, and review and improve support procedures and work-flows. Promote continuous improvement by taking the initiative to identify issues and provide appropriate solutions and process improvements. Deployment and support of Azure and Microsoft desktop environments. Essential Criteria: Linux Server Windows Server CentOS, Rocky, Ubuntu Ansible Deploy, Configure, Admin Linux Server Engineer
IT Systems Administrator IT Systems Administrator/IT Manager - 1st - 3rd Line Support, Desktop, Server, Network; Win10/Win11, MS Office, Windows Server 2012 - 2023 AD/GPo/AzureAD, VMWare, MS Office 365, InTune/Endpoint Manager, LAN/Wireless/VPN; MS Dynamics NAV Business Central/365 SAAS. Permanent, East Kent; £35k - £60k (On Expertise/Experience) Global manufacturing company seeks IT Systems Administrator to work in a self-sufficient and hands-on capacity to lead the support and ongoing evolution of the inhouse IT department and related operational systems. Supporting a team in excess of 30 - 50 office based staff along with production line environment you will own all aspects of the IT department and manage them accordingly. This will include the hands-on management and support of all desktop, network and server systems from a 1st - 3rd line perspective as well as all application employed by the organisation. You will have support from both software vendors as well as 3rd party consultancies/MSPs in this endeavour but you will be required to manage both low level (1st line, hardware, user training) issues through to 3rd line support (O365 email, Active Directory management, VMWare, Windows Server Administration and upgrades inc DNS, DHCP etc) and elements of data network support including LAN, VPN and Wireless access. The company employs a range of PCs, Laptops, Mobile Devices as well as on-perm an in-cloud services (O365, VMWare, AzureAD and InTune/Endpoint Manager) including both on-prem and cloud based backup. You will use your experience across Win10/Win11, Windows Server Active Directory/Group Policy and O365 to manage user accounts, profiles and access and provide support and administration as required. Application management will include user access, training and 1st line support along with liaison with software vendors to manage escalated support issues. Some of these systems include the ERP System - MS Dynamics NAV Business Central, the Accountancy System etc. Aside from the hands-on IT systems aspects of the role you will play a pivotal role in the upgrade of the on-prem MS Dynamics NAV Business Central migration to Microsoft Dynamics 365 Business Central SaaS platform in conjunction with a Systems Integration partner over the next 18 months. Once migrated, you will become the SME for this platform enhancing it and configuring modules as required by the business. Any experience with Microsoft Dynamics Nav Business Central (formerly Navision) and/or Microsoft Dynamics 365 Business Central would be highly beneficial. We are searching for an IT Systems Administrator/1st & 2nd Line Support Analyst/IT Support/IT Administrator/IT Manager (Hands-on) who is comfortable in a hands-on 1st to 3rd line support role and has solid experience across Desktop, Server and Network technologies. You will be very familiar with Win10/Win11, O365, Windows Server AD/GPo/AzureAD, VMWare, InTune Endpoint Manager LAN/Wireless & VPN technologies and be able to support these (largely) without additional support. You will be familiar with a range of business applications (Microsoft Dynamics ERP, Accountancy, business relevant software such as AutoCAD etc) and be happy to undertake user profile admin, 1st line etc whilst liaising with vendors. Any hands-on experience working on Microsoft Dynamics ERP systems would be highly beneficial, but non-essential. Additionally, you will be confident in your ability to devise IT strategies, manage assets, licensing and relationships and report to senior management teams, creating supporting assets (such as reports, Powerpoint presentations) along the way. Excellent organisational, communication and 3rd party vendor management skills will be essential. You may have been working within manufacturing, engineering, construction, transport, freight, automotive industries OR have been working within an environment where you have been the sole member (or one of two) of staff responsible for a small to mid-sized operational environment (such as a School, Architectural Practice, Chartered Surveyors or Health & Safety Consultancy). This is a unique opportunity which would suit an ambitious and independent individual who has a keen interest in IT but the ability to own and manage an entire IT environment. You will be keen to remain hands-on whilst developing a range of other managerial and project management skills. Stable business environment with competitive salary offered for this type of role. Fully onsite role due to hardware management and support responsibility; flexible working hours available. Due to the company's location you will need your own transport/driving license to access site. The company's location is easily accessible (by Car) from across East Kent - Dover, Folkestone, Canterbury, Hither, Broadstairs, Margate, Ashford, Faversham etc
13/03/2025
Full time
IT Systems Administrator IT Systems Administrator/IT Manager - 1st - 3rd Line Support, Desktop, Server, Network; Win10/Win11, MS Office, Windows Server 2012 - 2023 AD/GPo/AzureAD, VMWare, MS Office 365, InTune/Endpoint Manager, LAN/Wireless/VPN; MS Dynamics NAV Business Central/365 SAAS. Permanent, East Kent; £35k - £60k (On Expertise/Experience) Global manufacturing company seeks IT Systems Administrator to work in a self-sufficient and hands-on capacity to lead the support and ongoing evolution of the inhouse IT department and related operational systems. Supporting a team in excess of 30 - 50 office based staff along with production line environment you will own all aspects of the IT department and manage them accordingly. This will include the hands-on management and support of all desktop, network and server systems from a 1st - 3rd line perspective as well as all application employed by the organisation. You will have support from both software vendors as well as 3rd party consultancies/MSPs in this endeavour but you will be required to manage both low level (1st line, hardware, user training) issues through to 3rd line support (O365 email, Active Directory management, VMWare, Windows Server Administration and upgrades inc DNS, DHCP etc) and elements of data network support including LAN, VPN and Wireless access. The company employs a range of PCs, Laptops, Mobile Devices as well as on-perm an in-cloud services (O365, VMWare, AzureAD and InTune/Endpoint Manager) including both on-prem and cloud based backup. You will use your experience across Win10/Win11, Windows Server Active Directory/Group Policy and O365 to manage user accounts, profiles and access and provide support and administration as required. Application management will include user access, training and 1st line support along with liaison with software vendors to manage escalated support issues. Some of these systems include the ERP System - MS Dynamics NAV Business Central, the Accountancy System etc. Aside from the hands-on IT systems aspects of the role you will play a pivotal role in the upgrade of the on-prem MS Dynamics NAV Business Central migration to Microsoft Dynamics 365 Business Central SaaS platform in conjunction with a Systems Integration partner over the next 18 months. Once migrated, you will become the SME for this platform enhancing it and configuring modules as required by the business. Any experience with Microsoft Dynamics Nav Business Central (formerly Navision) and/or Microsoft Dynamics 365 Business Central would be highly beneficial. We are searching for an IT Systems Administrator/1st & 2nd Line Support Analyst/IT Support/IT Administrator/IT Manager (Hands-on) who is comfortable in a hands-on 1st to 3rd line support role and has solid experience across Desktop, Server and Network technologies. You will be very familiar with Win10/Win11, O365, Windows Server AD/GPo/AzureAD, VMWare, InTune Endpoint Manager LAN/Wireless & VPN technologies and be able to support these (largely) without additional support. You will be familiar with a range of business applications (Microsoft Dynamics ERP, Accountancy, business relevant software such as AutoCAD etc) and be happy to undertake user profile admin, 1st line etc whilst liaising with vendors. Any hands-on experience working on Microsoft Dynamics ERP systems would be highly beneficial, but non-essential. Additionally, you will be confident in your ability to devise IT strategies, manage assets, licensing and relationships and report to senior management teams, creating supporting assets (such as reports, Powerpoint presentations) along the way. Excellent organisational, communication and 3rd party vendor management skills will be essential. You may have been working within manufacturing, engineering, construction, transport, freight, automotive industries OR have been working within an environment where you have been the sole member (or one of two) of staff responsible for a small to mid-sized operational environment (such as a School, Architectural Practice, Chartered Surveyors or Health & Safety Consultancy). This is a unique opportunity which would suit an ambitious and independent individual who has a keen interest in IT but the ability to own and manage an entire IT environment. You will be keen to remain hands-on whilst developing a range of other managerial and project management skills. Stable business environment with competitive salary offered for this type of role. Fully onsite role due to hardware management and support responsibility; flexible working hours available. Due to the company's location you will need your own transport/driving license to access site. The company's location is easily accessible (by Car) from across East Kent - Dover, Folkestone, Canterbury, Hither, Broadstairs, Margate, Ashford, Faversham etc
IT Systems Engineer Hybrid- Luton Salary up to £55,000 per annum On call requirement approx. every 6 weeks Role Overview: Lucid connect have partnered with a large aviation company to assist growth within their IT department. The IT team provides support for all electronic communications systems on-site, as well as taking a leading role in delivering technology change & improvement projects and managing support of operational and corporate IT systems. Effective and efficient IT support services are critical for the business to operate at all levels. This role sits within a small team of IT support staff who monitor, maintain, and support all IT systems and users, both on site and working remotely. An IT Systems Engineer is required to be responsible for both the delivery of infrastructure projects and the ongoing support of our clients server infrastructure. The role focuses on ensuring the smooth operation, modernization, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organizations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing existing IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. Main Duties: Install, configure, and manage VMware infrastructure components and Windows Servers. Manage virtual machines, storage, and network resources within the VMware environment. Configure and manage Azure and Office 365 Cloud environments to a high standard. Monitor performance and availability, conduct optimizations, and ensure infrastructure security. Be a technical lead/resource on various infrastructure-related projects by developing and implementing new technical designs and be a point of escalation for technical risks. Support the development of the IT infrastructure strategy in conjunction with the IT Infrastructure Manager and IT Cyber Security team. Conduct Proof-of-Concepts to steer and deliver service improvements. Monitor & maintain storage capacity, backups, and patch management. Be the point of escalation for critical incidents relating to IT infrastructure. Coordinate with infrastructure vendors during critical incidents and improvement planning. Provide cover for the IT Infrastructure Manager as needed to ensure good levels of service performance. Develop and provide technical coaching and mentoring to members within the IT team. Create, maintain, and update procedures and training documentation for the IT team. Member of the infrastructure on-call rota. Key Requirements Essential A least 3 years' experience in a previous IT Infrastructure role in an enterprise environment. Extensive experience with Windows server, Microsoft 365 services and VMware. Experience configuring and monitoring compliance policies within Office 365. Strong understanding of LAN/WLAN networks and Firewalls. Experience deploying and maintaining critical systems in Microsoft Azure. Extensive experience with PowerShell Scripting. Excellent troubleshooting skills to investigate and resolve issues related to Servers, storage, virtualisation, Cloud problems. Experience using and implementing infrastructure monitoring solutions. Experience leading technical teams during project delivery and incident management. Excellent collaboration skills to effectively work with colleagues, users, and stakeholders. Excellent communication skills (verbal and written) and able to communicate effectively at all levels in the business. Willing to invest time, effort, and energy to learn & develop new skills and capabilities. MCSA or equivalent Microsoft certification. VCP or equivalent VMWare certification. All relevant permits to work in the UK and security clearances (up to or over CTC). Desirable Knowledge and hands-on experience with Docker/Kubernetes Knowledge and hands-on experience with Palo Alto Firewall configuration Knowledge and hands-on experience with other Cloud platforms (AWS, GCP) Prince2 Foundation or other equivalent project management certification If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
05/03/2025
Full time
IT Systems Engineer Hybrid- Luton Salary up to £55,000 per annum On call requirement approx. every 6 weeks Role Overview: Lucid connect have partnered with a large aviation company to assist growth within their IT department. The IT team provides support for all electronic communications systems on-site, as well as taking a leading role in delivering technology change & improvement projects and managing support of operational and corporate IT systems. Effective and efficient IT support services are critical for the business to operate at all levels. This role sits within a small team of IT support staff who monitor, maintain, and support all IT systems and users, both on site and working remotely. An IT Systems Engineer is required to be responsible for both the delivery of infrastructure projects and the ongoing support of our clients server infrastructure. The role focuses on ensuring the smooth operation, modernization, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organizations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing existing IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. Main Duties: Install, configure, and manage VMware infrastructure components and Windows Servers. Manage virtual machines, storage, and network resources within the VMware environment. Configure and manage Azure and Office 365 Cloud environments to a high standard. Monitor performance and availability, conduct optimizations, and ensure infrastructure security. Be a technical lead/resource on various infrastructure-related projects by developing and implementing new technical designs and be a point of escalation for technical risks. Support the development of the IT infrastructure strategy in conjunction with the IT Infrastructure Manager and IT Cyber Security team. Conduct Proof-of-Concepts to steer and deliver service improvements. Monitor & maintain storage capacity, backups, and patch management. Be the point of escalation for critical incidents relating to IT infrastructure. Coordinate with infrastructure vendors during critical incidents and improvement planning. Provide cover for the IT Infrastructure Manager as needed to ensure good levels of service performance. Develop and provide technical coaching and mentoring to members within the IT team. Create, maintain, and update procedures and training documentation for the IT team. Member of the infrastructure on-call rota. Key Requirements Essential A least 3 years' experience in a previous IT Infrastructure role in an enterprise environment. Extensive experience with Windows server, Microsoft 365 services and VMware. Experience configuring and monitoring compliance policies within Office 365. Strong understanding of LAN/WLAN networks and Firewalls. Experience deploying and maintaining critical systems in Microsoft Azure. Extensive experience with PowerShell Scripting. Excellent troubleshooting skills to investigate and resolve issues related to Servers, storage, virtualisation, Cloud problems. Experience using and implementing infrastructure monitoring solutions. Experience leading technical teams during project delivery and incident management. Excellent collaboration skills to effectively work with colleagues, users, and stakeholders. Excellent communication skills (verbal and written) and able to communicate effectively at all levels in the business. Willing to invest time, effort, and energy to learn & develop new skills and capabilities. MCSA or equivalent Microsoft certification. VCP or equivalent VMWare certification. All relevant permits to work in the UK and security clearances (up to or over CTC). Desirable Knowledge and hands-on experience with Docker/Kubernetes Knowledge and hands-on experience with Palo Alto Firewall configuration Knowledge and hands-on experience with other Cloud platforms (AWS, GCP) Prince2 Foundation or other equivalent project management certification If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.