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SAP Master Data Analyst - English Speaking. Hybrid: Antwerp, Belgium + 50% Remote Work. Start: April 2025 (can wait for candidates on 1-month notice periods). 9-Month Contract (possible extensions). Expenses Paid for onsite work! Our client near Antwerp, Belgium is looking for an SAP Master Data Analyst to assist them on a programme to modernise their foundational transactional processes and harmonise them into one clean SAP S/4HANA system as a standardised platform for growth and efficiency gains - as they move from ECC to S/4HANA. Required Experience: . Practical experience with SAP Master Data and Source Data objects required. Other SAP objects preferred. . ERP SAP (ECC6 and/or S/4HANA) knowledge and practical Supply Chain use is required . Experience of one of the following types of Master Data: Business Partner Master Data OR Customer Master Data OR Vendor Master data . Expertise in Excel, Visio and PowerPoint . Data migration experience in SAP nice to have . Experience with Data Quality, Profiling and Cleansing, Data harmonization . Excellent English (verbal and written) communication skills, including presentation skills, are required . Ability to self-manage and maintain work-life balance in a global deployment project Major Duties: . Support the Customer & Deliver GTO (Global Template Owner) and Workstream during all phases of the program: design & build, execution and deployment. . Support the creation of program documentation like Business Process Flow Diagrams, KDD's, User Stories and Acceptance Criteria, Data Migration Rules . Perform testing, including BST (Business Simulation Testing), UAT (User Acceptance Testing, Security Role Testing, Integration Testing, etc. . Create training material and deliver training. . Create SOPs (Standard Operating Procedure) and WI's (Work Instruction) . Support preparation and execution of system cutover, data migration, system deployment and hyper-care Other Duties: . Drive workshops to collect & record User Requirements for S/4HANA data objects configuration, Customer workflow configuration and Data Quality . Participate in design workshops with functional teams to define design requirements for Master data and Deliver data objects . Perform data profiling in Legacy ERPs . Identify data harmonization and data de-duplication needs for Customers and Deliver data objects in Legacy ERPs . Create KDDs and Functional documentations for S/4HANA design, for Customer Master and Deliver data objects . Create user requirements, test scripts and defects in JIRA and/or Smartsheet. . Perform FIT and BST testing of Customer Master Data and Deliver data objects configuration in SAP . Perform FIT and BST testing of Customer Master Data workflow scenarios . Support Business SMEs with UAT prep and execution . Support Data Migration team with user requirement for Master Data and Deliver data objects conversions . Support Data Migration team with pre- and post-load validation of Master data and Deliver data objects during each testing cycle and at Cutover . Coordination of Dual Data Maintenance activities . Support Operational Data teams during Hypercare . Maintain the Data Definition for Customer Master . Create WI and SOPs for Customer Master Work Location: Antwerp area, Belgium + possible other European travel - 50% onsite, 50% remote work - Full expenses paid!

Job Title: AI Chatbot Business/Functional Analyst Location: Mechelen, Belgium (Hybrid: 2 days on-site, 3 days remote) Duration: 6 months Languages: English & Dutch Job Description We are looking for a highly skilled and analytical AI Chatbot Business/Functional Analyst to join our team in Mechelen, Belgium. This is a hybrid role requiring a combination of on-site collaboration (2 days per week) and remote work (3 days per week). The successful candidate will play a key role in designing, analysing, and optimising AI-powered chatbot solutions to enhance customer experience and business efficiency. Key Responsibilities Act as the bridge between business stakeholders, developers, and AI teams to gather, analyse, and document requirements for chatbot solutions. Define functional and non-functional requirements for AI chatbots, ensuring alignment with business objectives and user needs. Work closely with UX/UI designers to create conversational flows that improve user experience. Analyse chatbot performance and user interactions to identify areas for improvement and optimisation. Collaborate with IT teams to ensure seamless integration of chatbot solutions with existing systems. Conduct functional testing and validation of chatbot implementations, ensuring they meet defined business requirements. Provide training and documentation for internal teams and stakeholders to maximise chatbot utilisation. Stay up to date with industry trends, AI developments, and best practices in chatbot design and implementation. Required Skills & Qualifications Language skills: Proficiency in English and Dutch (both written and spoken). Experience: Experience as a Business Analyst, Functional Analyst, or related role, preferably in AI/chatbot projects. Technical Knowledge: Familiarity with AI, NLP (Natural Language Processing), and chatbot platforms such as Microsoft Bot Framework, Google Dialogflow, IBM Watson, or similar. Analytical Skills: Strong ability to interpret business needs and translate them into functional chatbot solutions. Stakeholder Management: Experience working with cross-functional teams, including developers, designers, and business leaders. Project Management: Ability to manage multiple priorities in a fast-paced environment. Problem-Solving: Proactive approach to identifying challenges and proposing effective solutions. Nice to Have Knowledge of automation and RPA (Robotic Process Automation). Experience with Agile/Scrum methodologies. Basic programming or Scripting skills (Python, JavaScript, etc.). Understanding of customer service processes and digital transformation. What We Offer A dynamic and innovative work environment. Flexible hybrid working model (2 days on-site, 3 days remote). The opportunity to work with cutting-edge AI and chatbot technologies. Competitive compensation based on experience.