Conexus is partnered with a Global Consulting firm to source an experienced SAP Support Lead for a role based in Luxembourg on a 6-12 month initial contract.

Key Responsibilities:

• Lead and manage the support of SAP systems with a team of onsite and offshore resources.
• Act as the primary contact for customer and stakeholder management, including governance meetings and weekly status reporting.
• Ensure adherence to ITIL processes and best practices in SAP support.
• Oversee end-to-end support engagements, covering L1 (Service Desk) and L2/L3 (SAP systems).
• Provide clear communication and documentation to support business operations.

Key Requirements:

• 10+ years of SAP experience.
• Proven leadership in managing SAP support teams.
• Strong experience in onsite-offshore delivery models.
• Fluency in French and English.

Location: Luxembourg

If this position is of interest, please apply here or contact me directly for more details.