IT Support Engineer - Derby - £25,000 - £27,500

VIQU have partnered with a UK-based company specialising in recruitment and workforce management services across multiple industries. They serve both public and private sector organizations, supporting a diverse range of projects, from domestic infrastructure to global assignments.

They are looking for a 1st - 2nd Line Support Engineer to deliver dedicated support to employees and collaborate with third-party software and hardware vendors. This is an on-site role with free parking.

Key Requirements of the IT Support Engineer:

• Excellent customer service skills.
• Fundamental knowledge of IT operating systems and applications.
• Able to identify and resolve hardware and software issues for PCs, printers, scanners, peripherals, and mobile devices (iOS and Android).
• Clear and effective communication of technical concepts, both verbally and in writing, to users with varying levels of technical expertise.
• Actively pursuing industry-recognized certifications such as CompTIA A+ or CompTIA Network+ or similar

• Valid UK drivers licence/In process of completing driving licence.

Key Responsibilities of the IT Support Engineer:

• Oversee the administration of the company's helpdesk portal.
• Set up user accounts and handle hardware configuration/installation for new starters and leavers.
• Provide remote IT support to users across the UK and internationally.
• Maintain and manage M365 tools/MDM platforms/Active Directory and Anti-Virus Management console
• Support and maintain audio, video, and IT equipment in meeting and conference rooms.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Danielle Green by sending your updated CV to (see below) or by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

IT Support Engineer - Derby - £25,000 - £27,500