Our client based in the Czech Republic is currently looking to hire the following: Quality Engineers Manual/Automation Quality Engineer Leads Start Date: ASAP Duration: 12 months + Location: Remote (EU Time Zones) Rate: Senior €320 p/d | Lead €380 p/d Role Overview: Our client is seeking highly skilled Quality Engineers (Manual/Automation) and Quality Engineer Leads to join their team and help with complex, global-scale client requests. These positions are ideal for candidates with senior or lead experience, and are fully remote, based on EU time zones. The ideal tech stack includes C#, Playwright, and Python. Quality Engineers Manual/Automation Key Responsibilities: Develop, execute, and maintain manual and automated test cases for web and application systems. Work closely with development teams to understand functional requirements and ensure thorough test coverage. Implement and execute automated test scripts using tools like Playwright, C#, and Python. Identify, track, and report software defects and collaborate with developers to resolve issues. Contribute to the continuous improvement of testing processes and tools. Collaborate with stakeholders to ensure quality assurance best practices are followed throughout the development life cycle. Analyze test results and provide feedback for product improvement. Required Skills & Experience: Proven experience in both manual and automation testing in web and application environments. Strong knowledge of C#, Playwright, and Python for test automation. Experience with test case design, execution, and defect management. Familiarity with Agile methodologies and CI/CD pipelines. Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to work collaboratively in a remote, cross-functional team. Experience in testing complex systems on a global scale. Quality Engineer Leads Key Responsibilities: Lead and mentor a team of Quality Engineers (Manual/Automation) to ensure the successful delivery of high-quality software. Provide technical leadership in designing, implementing, and optimizing test automation frameworks. Collaborate with development teams to align on quality standards, testing strategies, and release schedules. Oversee the development and execution of test plans, ensuring full coverage of all application functionality. Drive continuous improvement of testing processes, tools, and frameworks. Track and report on key quality metrics, such as test coverage, defect rates, and automation success rates. Manage and prioritize testing activities in alignment with project goals and deadlines. Act as the point of contact for all testing-related issues, providing guidance and support to team members. Required Skills & Experience: Proven experience in leading testing teams and delivering high-quality software in manual and automated testing environments. Strong proficiency with C#, Playwright, and Python for developing automation tests. Experience in leading the design and implementation of automation frameworks. Excellent understanding of Agile development practices and CI/CD processes. Strong leadership, mentoring, and communication skills. Ability to manage multiple priorities and coordinate testing activities across different teams. Experience with complex, large-scale projects in a global setting. Desirable: Experience with cloud-based testing tools and services. Familiarity with other testing frameworks and languages. Certifications in software testing (eg, ISTQB). If these sound like something you'd be interested in, please apply with your latest CV, rate and availability, for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
23/01/2025
Project-based
Our client based in the Czech Republic is currently looking to hire the following: Quality Engineers Manual/Automation Quality Engineer Leads Start Date: ASAP Duration: 12 months + Location: Remote (EU Time Zones) Rate: Senior €320 p/d | Lead €380 p/d Role Overview: Our client is seeking highly skilled Quality Engineers (Manual/Automation) and Quality Engineer Leads to join their team and help with complex, global-scale client requests. These positions are ideal for candidates with senior or lead experience, and are fully remote, based on EU time zones. The ideal tech stack includes C#, Playwright, and Python. Quality Engineers Manual/Automation Key Responsibilities: Develop, execute, and maintain manual and automated test cases for web and application systems. Work closely with development teams to understand functional requirements and ensure thorough test coverage. Implement and execute automated test scripts using tools like Playwright, C#, and Python. Identify, track, and report software defects and collaborate with developers to resolve issues. Contribute to the continuous improvement of testing processes and tools. Collaborate with stakeholders to ensure quality assurance best practices are followed throughout the development life cycle. Analyze test results and provide feedback for product improvement. Required Skills & Experience: Proven experience in both manual and automation testing in web and application environments. Strong knowledge of C#, Playwright, and Python for test automation. Experience with test case design, execution, and defect management. Familiarity with Agile methodologies and CI/CD pipelines. Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to work collaboratively in a remote, cross-functional team. Experience in testing complex systems on a global scale. Quality Engineer Leads Key Responsibilities: Lead and mentor a team of Quality Engineers (Manual/Automation) to ensure the successful delivery of high-quality software. Provide technical leadership in designing, implementing, and optimizing test automation frameworks. Collaborate with development teams to align on quality standards, testing strategies, and release schedules. Oversee the development and execution of test plans, ensuring full coverage of all application functionality. Drive continuous improvement of testing processes, tools, and frameworks. Track and report on key quality metrics, such as test coverage, defect rates, and automation success rates. Manage and prioritize testing activities in alignment with project goals and deadlines. Act as the point of contact for all testing-related issues, providing guidance and support to team members. Required Skills & Experience: Proven experience in leading testing teams and delivering high-quality software in manual and automated testing environments. Strong proficiency with C#, Playwright, and Python for developing automation tests. Experience in leading the design and implementation of automation frameworks. Excellent understanding of Agile development practices and CI/CD processes. Strong leadership, mentoring, and communication skills. Ability to manage multiple priorities and coordinate testing activities across different teams. Experience with complex, large-scale projects in a global setting. Desirable: Experience with cloud-based testing tools and services. Familiarity with other testing frameworks and languages. Certifications in software testing (eg, ISTQB). If these sound like something you'd be interested in, please apply with your latest CV, rate and availability, for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Akkodis is partnering with a big consultancy in Europe and they are urgenlty looking for the following profile: Role Title: Systems Architect Start Date: ASAP Duration: 12 months + Location: Remote (EU Time Zones) Role Overview: Our client is seeking a skilled and experienced Systems Architect to support complex, global-scale client requests. This role requires candidates with senior or lead experience, capable of designing and implementing system architectures that meet the needs of diverse and dynamic projects. The position is fully remote, with candidates expected to work in EU time zones. Key Responsibilities: Design and develop scalable, high-performance system architectures that meet business requirements. Collaborate with cross-functional teams to ensure system solutions align with technical and business objectives. Provide leadership and guidance to engineering teams in the implementation of system designs and integrations. Assess and ensure the system architecture is optimized for performance, scalability, and security. Analyze and troubleshoot complex system issues, providing solutions and improvements. Engage with stakeholders to understand their requirements and translate them into technical solutions. Lead the evaluation of emerging technologies and their integration into existing systems. Ensure best practices are followed in system design, implementation, and maintenance. Required Skills & Experience: Proven experience as a Systems Architect, with expertise in designing complex systems and solutions. Strong understanding of architecture frameworks, cloud technologies, and integration patterns. Experience with performance tuning, system optimization, and troubleshooting. Leadership experience, including working with cross-functional teams and guiding technical teams. Ability to assess, design, and implement scalable, secure, and high-performance systems. Strong communication skills, with the ability to engage stakeholders and explain technical concepts to non-technical teams. Experience working in a remote environment, aligned with EU time zones. Desirable: Experience in global-scale system architecture projects. Familiarity with Agile methodologies and tools. Relevant certifications in system architecture or cloud technologies. If interested, please apply with your latest CV and I'll follow up with an introduction call. We are excited to hear from you! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
23/01/2025
Project-based
Akkodis is partnering with a big consultancy in Europe and they are urgenlty looking for the following profile: Role Title: Systems Architect Start Date: ASAP Duration: 12 months + Location: Remote (EU Time Zones) Role Overview: Our client is seeking a skilled and experienced Systems Architect to support complex, global-scale client requests. This role requires candidates with senior or lead experience, capable of designing and implementing system architectures that meet the needs of diverse and dynamic projects. The position is fully remote, with candidates expected to work in EU time zones. Key Responsibilities: Design and develop scalable, high-performance system architectures that meet business requirements. Collaborate with cross-functional teams to ensure system solutions align with technical and business objectives. Provide leadership and guidance to engineering teams in the implementation of system designs and integrations. Assess and ensure the system architecture is optimized for performance, scalability, and security. Analyze and troubleshoot complex system issues, providing solutions and improvements. Engage with stakeholders to understand their requirements and translate them into technical solutions. Lead the evaluation of emerging technologies and their integration into existing systems. Ensure best practices are followed in system design, implementation, and maintenance. Required Skills & Experience: Proven experience as a Systems Architect, with expertise in designing complex systems and solutions. Strong understanding of architecture frameworks, cloud technologies, and integration patterns. Experience with performance tuning, system optimization, and troubleshooting. Leadership experience, including working with cross-functional teams and guiding technical teams. Ability to assess, design, and implement scalable, secure, and high-performance systems. Strong communication skills, with the ability to engage stakeholders and explain technical concepts to non-technical teams. Experience working in a remote environment, aligned with EU time zones. Desirable: Experience in global-scale system architecture projects. Familiarity with Agile methodologies and tools. Relevant certifications in system architecture or cloud technologies. If interested, please apply with your latest CV and I'll follow up with an introduction call. We are excited to hear from you! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We are seeking a skilled and experienced Hardware Security Module (HSM) and Cryptography Engineer to join our cybersecurity team. The ideal candidate will have deep expertise in Hardware Security Modules (HSMs) , Public Key Infrastructure (PKI) , cryptography , cloud key management , and encryption key management , combined with a strong understanding of cybersecurity governance and compliance. In this role, you will be responsible for designing, implementing, and managing secure cryptographic solutions to safeguard critical data, systems, and applications. You will work closely with cross-functional teams to ensure robust encryption practices, compliance with cybersecurity standards, and seamless integration with cloud and on-premises environments. Key Responsibilities: HSM and Cryptography Management Deploy, configure, and maintain Hardware Security Modules (HSMs) to protect sensitive cryptographic keys and operations. Design and implement cryptographic solutions (eg, key generation, encryption, digital signatures) to secure data and systems. Conduct performance tuning and capacity planning for HSMs to support business needs. Integrate HSMs with enterprise applications, databases, and cloud environments. PKI and Encryption Key Management Manage Public Key Infrastructure (PKI) systems, including issuing, renewing, and revoking digital certificates. Develop and maintain encryption key management systems to ensure secure storage, usage, and life cycle management of keys. Design and enforce policies and procedures for encryption key usage and handling. Cloud Key Management and Integration Implement and manage cloud-based key management services (eg, AWS KMS, Azure Key Vault, Google Cloud KMS). Ensure secure integration of cryptographic solutions across hybrid and multi-cloud environments. Provide guidance on best practices for securing sensitive data in the cloud. Cybersecurity Governance and Compliance Develop and enforce policies and standards for cryptographic operations and key management. Ensure compliance with industry regulations and frameworks (eg, GDPR, PCI DSS, ISO 27001, NIST). Conduct risk assessments and audits of cryptographic systems to identify and address vulnerabilities. Collaborate with internal and external auditors to ensure adherence to cybersecurity governance requirements. Research and Innovation Stay updated on the latest cryptographic technologies, tools, and threats. Evaluate emerging HSM, PKI, and key management solutions to enhance the organization's security posture. Provide training and knowledge sharing for teams on cryptographic best practices and technologies. Key Requirements: Technical Expertise Strong experience in configuring, deploying, and managing HSMs (eg, Thales, Gemalto, Utimaco, AWS CloudHSM). Expertise in PKI , including certificate authorities, digital certificates, and secure communication protocols (eg, TLS, SSL). Solid understanding of cryptographic algorithms (eg, RSA, AES, ECC) and their applications. Experience with cloud-based key management services (eg, AWS KMS, Azure Key Vault). Proficiency in encryption key management tools and platforms. Cybersecurity and Governance Knowledge Familiarity with cybersecurity frameworks (eg, NIST, ISO 27001) and regulatory compliance standards (eg, GDPR, PCI DSS). Knowledge of secure coding practices and vulnerability management. General Skills Strong problem-solving and analytical skills to identify and mitigate cryptographic risks. Excellent communication and documentation skills to explain technical concepts to non-technical stakeholders. Experience working in Agile or DevOps environments is a plus. Qualifications Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience). Relevant certifications are highly desirable (eg, CISSP, CISM, CCSP, GIAC, AWS Certified Security Specialty).
23/01/2025
Project-based
We are seeking a skilled and experienced Hardware Security Module (HSM) and Cryptography Engineer to join our cybersecurity team. The ideal candidate will have deep expertise in Hardware Security Modules (HSMs) , Public Key Infrastructure (PKI) , cryptography , cloud key management , and encryption key management , combined with a strong understanding of cybersecurity governance and compliance. In this role, you will be responsible for designing, implementing, and managing secure cryptographic solutions to safeguard critical data, systems, and applications. You will work closely with cross-functional teams to ensure robust encryption practices, compliance with cybersecurity standards, and seamless integration with cloud and on-premises environments. Key Responsibilities: HSM and Cryptography Management Deploy, configure, and maintain Hardware Security Modules (HSMs) to protect sensitive cryptographic keys and operations. Design and implement cryptographic solutions (eg, key generation, encryption, digital signatures) to secure data and systems. Conduct performance tuning and capacity planning for HSMs to support business needs. Integrate HSMs with enterprise applications, databases, and cloud environments. PKI and Encryption Key Management Manage Public Key Infrastructure (PKI) systems, including issuing, renewing, and revoking digital certificates. Develop and maintain encryption key management systems to ensure secure storage, usage, and life cycle management of keys. Design and enforce policies and procedures for encryption key usage and handling. Cloud Key Management and Integration Implement and manage cloud-based key management services (eg, AWS KMS, Azure Key Vault, Google Cloud KMS). Ensure secure integration of cryptographic solutions across hybrid and multi-cloud environments. Provide guidance on best practices for securing sensitive data in the cloud. Cybersecurity Governance and Compliance Develop and enforce policies and standards for cryptographic operations and key management. Ensure compliance with industry regulations and frameworks (eg, GDPR, PCI DSS, ISO 27001, NIST). Conduct risk assessments and audits of cryptographic systems to identify and address vulnerabilities. Collaborate with internal and external auditors to ensure adherence to cybersecurity governance requirements. Research and Innovation Stay updated on the latest cryptographic technologies, tools, and threats. Evaluate emerging HSM, PKI, and key management solutions to enhance the organization's security posture. Provide training and knowledge sharing for teams on cryptographic best practices and technologies. Key Requirements: Technical Expertise Strong experience in configuring, deploying, and managing HSMs (eg, Thales, Gemalto, Utimaco, AWS CloudHSM). Expertise in PKI , including certificate authorities, digital certificates, and secure communication protocols (eg, TLS, SSL). Solid understanding of cryptographic algorithms (eg, RSA, AES, ECC) and their applications. Experience with cloud-based key management services (eg, AWS KMS, Azure Key Vault). Proficiency in encryption key management tools and platforms. Cybersecurity and Governance Knowledge Familiarity with cybersecurity frameworks (eg, NIST, ISO 27001) and regulatory compliance standards (eg, GDPR, PCI DSS). Knowledge of secure coding practices and vulnerability management. General Skills Strong problem-solving and analytical skills to identify and mitigate cryptographic risks. Excellent communication and documentation skills to explain technical concepts to non-technical stakeholders. Experience working in Agile or DevOps environments is a plus. Qualifications Bachelor's degree in Computer Science, Information Security, or a related field (or equivalent experience). Relevant certifications are highly desirable (eg, CISSP, CISM, CCSP, GIAC, AWS Certified Security Specialty).
Node.js Software Developer/Senior Software Engineer - AWS/Node.js/Public Sector Home working with occasional work in their Manchester office (maybe 1-2 a month for collaboration meets) office/Hybrid Starting ASAP - 6 months. SC Clearance is required due to the nature of the project. Rate 650 p/d Inside IR35 Interviews w/c 27th Jan (google meet) Required/Essential Software development experience with Node.js Experience building serverless (both compute and databases) on AWS Desirable You will have experience developing and operating high scale, high performance APIs focused on high volume applications Strong experience in AWS security best practices Experience of integration with Authentication and Authorisation systems and handing user data - plan and lead development of new cloud-based services, specifically making use of Serverless and Node.js - have an understanding of the whole system and take responsibility for teaching this to others - work with other disciplines to understand what needs to be built - coach and mentor more junior colleagues - operate the production services you build - find ways to improve system robustness, resilience and stability Nice to have Knowledge of Gov Services such as DWP, HMRC, DVLA, etc Team Size - App Programme with 30 people Our client are launching a new channel (mobile apps) backed by Back End services which will serve the population. Significant impact in terms of users, use of technology, opportunity to innovate. We are looking for good knowledge of AWS infrastructure, services and tools, since our architecture is based on AWS. SKILLS Making and guiding decisions. You can make technical decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. Turning business problems into technical solutions. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns. (Relevant skill level: working) Design and Development. Lead the design and development of new cloud-based Back End services and infrastructure to support GOV.UK service integration and personalisation for the mobile app. Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
23/01/2025
Project-based
Node.js Software Developer/Senior Software Engineer - AWS/Node.js/Public Sector Home working with occasional work in their Manchester office (maybe 1-2 a month for collaboration meets) office/Hybrid Starting ASAP - 6 months. SC Clearance is required due to the nature of the project. Rate 650 p/d Inside IR35 Interviews w/c 27th Jan (google meet) Required/Essential Software development experience with Node.js Experience building serverless (both compute and databases) on AWS Desirable You will have experience developing and operating high scale, high performance APIs focused on high volume applications Strong experience in AWS security best practices Experience of integration with Authentication and Authorisation systems and handing user data - plan and lead development of new cloud-based services, specifically making use of Serverless and Node.js - have an understanding of the whole system and take responsibility for teaching this to others - work with other disciplines to understand what needs to be built - coach and mentor more junior colleagues - operate the production services you build - find ways to improve system robustness, resilience and stability Nice to have Knowledge of Gov Services such as DWP, HMRC, DVLA, etc Team Size - App Programme with 30 people Our client are launching a new channel (mobile apps) backed by Back End services which will serve the population. Significant impact in terms of users, use of technology, opportunity to innovate. We are looking for good knowledge of AWS infrastructure, services and tools, since our architecture is based on AWS. SKILLS Making and guiding decisions. You can make technical decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. Turning business problems into technical solutions. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns. (Relevant skill level: working) Design and Development. Lead the design and development of new cloud-based Back End services and infrastructure to support GOV.UK service integration and personalisation for the mobile app. Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. - SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Senior Full Stack Software Engineers with a background in software development using C#/.NET and Blazor OR Angular are required by this major client, to join their teams in Glasgow who build a range of products to support one of their core business functions. To secure one of these Senior Software Engineer roles you must come from a Software Development background and be able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Must have hands on experience in Front End development using Blazor, Angular OR React Demonstrable experience building distributed systems and secure products at scale. Have a good understanding of design practices, system architecture and application security. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with Azure, CI/CD tooling (Github Actions, Azure DevOps etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models In these Senior Software Engineering roles you will have the chance to work on a wide range of in house and client facing applications as part of one of their small Agile Squads using the latest versions of C#, .NET on the Azure Cloud. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
23/01/2025
Full time
Senior Full Stack Software Engineers with a background in software development using C#/.NET and Blazor OR Angular are required by this major client, to join their teams in Glasgow who build a range of products to support one of their core business functions. To secure one of these Senior Software Engineer roles you must come from a Software Development background and be able to demonstrate the following experience: Be a subject matter expert in full stack C#/.Net Core. Must have hands on experience in Front End development using Blazor, Angular OR React Demonstrable experience building distributed systems and secure products at scale. Have a good understanding of design practices, system architecture and application security. Experience using containerization technologies (Docker, Kubernetes etc) Experience with RESTful APIs and microservices best practices. Extensive experience with Azure, CI/CD tooling (Github Actions, Azure DevOps etc) Experience building infrastructure testing within the pipeline for automated deployments Knowledge of Database systems and models In these Senior Software Engineering roles you will have the chance to work on a wide range of in house and client facing applications as part of one of their small Agile Squads using the latest versions of C#, .NET on the Azure Cloud. IND_PC2 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution/completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution/completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and will be responsible for the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and completion. Guide the team in writing and creating scripts to analyse and update data within the platform, ensuring alignment with business requirements and maintaining data integrity. Experience required: Recent proven experience in a lead/senior application support role with Oracle products Mentoring/Team Lead experience Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centric approach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and will be responsible for the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and completion. Guide the team in writing and creating scripts to analyse and update data within the platform, ensuring alignment with business requirements and maintaining data integrity. Experience required: Recent proven experience in a lead/senior application support role with Oracle products Mentoring/Team Lead experience Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centric approach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Senior Software Developer/Senior Software Engineer - AWS/Nodejs/Public sector Location - Manchester/Hybrid 2/3 days onsite for 6 months. SC Clearance is required due to the nature of the project. Rate 600-650 p/d Inside IR35 Interviews w/c 27th Jan (google meet) Required/Essential - Software development experience with Node.js - Experience building serverless (both compute and databases) on AWS Desirable - You will have experience developing and operating high scale, high performance APIs focused on high volume applications - Strong experience in AWS security best practices - Experience of integration with Authentication and Authorisation systems and handing user data Nice to have: Knowledge of Gov Services such as DWP, HMRC, DVLA, etc Team Size - App Programme with 30 people Our client are launching a new channel (mobile apps) backed by Back End services which will serve the population. Significant impact in terms of users, use of technology, opportunity to innovate. We are looking for good knowledge of AWS infrastructure, services and tools, since our architecture is based on AWS. SKILLS - Making and guiding decisions. You can make technical decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. - Turning business problems into technical solutions. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns. (Relevant skill level: working) - Design and Development. Lead the design and development of new cloud-based Back End services and infrastructure to support GOV.UK service integration and personalisation for the mobile app. - Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
23/01/2025
Project-based
Senior Software Developer/Senior Software Engineer - AWS/Nodejs/Public sector Location - Manchester/Hybrid 2/3 days onsite for 6 months. SC Clearance is required due to the nature of the project. Rate 600-650 p/d Inside IR35 Interviews w/c 27th Jan (google meet) Required/Essential - Software development experience with Node.js - Experience building serverless (both compute and databases) on AWS Desirable - You will have experience developing and operating high scale, high performance APIs focused on high volume applications - Strong experience in AWS security best practices - Experience of integration with Authentication and Authorisation systems and handing user data Nice to have: Knowledge of Gov Services such as DWP, HMRC, DVLA, etc Team Size - App Programme with 30 people Our client are launching a new channel (mobile apps) backed by Back End services which will serve the population. Significant impact in terms of users, use of technology, opportunity to innovate. We are looking for good knowledge of AWS infrastructure, services and tools, since our architecture is based on AWS. SKILLS - Making and guiding decisions. You can make technical decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. - Turning business problems into technical solutions. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns. (Relevant skill level: working) - Design and Development. Lead the design and development of new cloud-based Back End services and infrastructure to support GOV.UK service integration and personalisation for the mobile app. - Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Senior Software Developer Senior Software Engineer - AWS/Nodejs/Public sector Location - Manchester/Hybrid 2/3 days onsite for 6 months. SC Clearance is required due to the nature of the project. Rate 600-650 p/d Inside IR35 Interviews w/c 27th Jan (google meet) Required/Essential Software development experience with Node.js Experience building serverless (both compute and databases) on AWS Desirable You will have experience developing and operating high scale, high performance APIs focused on high volume applications Strong experience in AWS security best practices Experience of integration with Authentication and Authorisation systems and handing user data - plan and lead development of new cloud-based services, specifically making use of Serverless and Node.js - have an understanding of the whole system and take responsibility for teaching this to others - work with other disciplines to understand what needs to be built - coach and mentor more junior colleagues - operate the production services you build - find ways to improve system robustness, resilience and stability Nice to have Knowledge of Gov Services such as DWP, HMRC, DVLA, etc Team Size - App Programme with 30 people Our client are launching a new channel (mobile apps) backed by Back End services which will serve the population. Significant impact in terms of users, use of technology, opportunity to innovate. We are looking for good knowledge of AWS infrastructure, services and tools, since our architecture is based on AWS. SKILLS Making and guiding decisions. You can make technical decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. Turning business problems into technical solutions. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns. (Relevant skill level: working) Design and Development. Lead the design and development of new cloud-based Back End services and infrastructure to support GOV.UK service integration and personalisation for the mobile app. Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
23/01/2025
Project-based
Senior Software Developer Senior Software Engineer - AWS/Nodejs/Public sector Location - Manchester/Hybrid 2/3 days onsite for 6 months. SC Clearance is required due to the nature of the project. Rate 600-650 p/d Inside IR35 Interviews w/c 27th Jan (google meet) Required/Essential Software development experience with Node.js Experience building serverless (both compute and databases) on AWS Desirable You will have experience developing and operating high scale, high performance APIs focused on high volume applications Strong experience in AWS security best practices Experience of integration with Authentication and Authorisation systems and handing user data - plan and lead development of new cloud-based services, specifically making use of Serverless and Node.js - have an understanding of the whole system and take responsibility for teaching this to others - work with other disciplines to understand what needs to be built - coach and mentor more junior colleagues - operate the production services you build - find ways to improve system robustness, resilience and stability Nice to have Knowledge of Gov Services such as DWP, HMRC, DVLA, etc Team Size - App Programme with 30 people Our client are launching a new channel (mobile apps) backed by Back End services which will serve the population. Significant impact in terms of users, use of technology, opportunity to innovate. We are looking for good knowledge of AWS infrastructure, services and tools, since our architecture is based on AWS. SKILLS Making and guiding decisions. You can make technical decisions characterised by managed levels of risk and complexity and recommend decisions as risk and complexity increase. Turning business problems into technical solutions. You can design systems characterised by managed levels of risk, manageable business, and technical complexity and meaningful impact. You can work with well understood technology and identify appropriate patterns. (Relevant skill level: working) Design and Development. Lead the design and development of new cloud-based Back End services and infrastructure to support GOV.UK service integration and personalisation for the mobile app. Development process optimisation. You can explain the importance of developing process efficiency and the common ways in which processes are optimised. You can support specific activities to improve development processes. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an IT Device Deployment Engineer for an initial 6 month contract with potential to extend on a rate of £197/day (Inside IR35). This role will be based onsite in Edinburgh - may be required to work occasionally from the Glasgow office. Responsibilities: - Manage and coordinate the initiative to refresh ~650 laptops through the full cycle from build through kit swap, user handholding, to asset return and disposal. - Manage and coordinate the replacement of ~100 displays - Complete Goods Inwards process and flow for the initiatives - Detects and reports discrepancies, shortages, or damage promptly - Addresses inventory challenges (eg, locating misplaced items and dealing with any shortages). - Keeps the stockroom and storage areas clean, organised, and well-labelled. - Application of asset tags where required following the asset inventory process - Post-deployment support of users who have had their laptop refreshed to resolve problems - Knowledge share with ServiceDesk colleagues - Ensure asset register is maintained and accurate - Update asset handling SOPs to optimise asset flow and ensure data accuracy - Ensure the Inventory Management locations are managed effectively - Set up equipment for employee use, performing or ensuring proper installation of operating systems and appropriate software. - Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. - Ensure optimal performance of devices. - Coordinates effectively with other departments and service/product owners - procurement, ServiceDesk and OPs, Employee enablement product owner - Adherence to occupational health and safety guidelines as this role will involve the manual handling of a significant number of IT assets. Essential Skills: - Demonstratable experience of utilising the Service Now Platform for task and asset management, deploying Windows 11 devices in a corporate government environment, laptop build and application deployment using Intune and SCCM and Microsoft Office 365 suite - Experience With HP EliteBook Laptops - Excellent customer service, for all user support types - Able to escalate issues where possible - Be able to communicate verbally and written standard operating procedures - PAT Testing experience and certification - Hardware Inventory Management experience of End User IT equipment - Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. - Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes - Be an evangelist for our chosen technology to bring stakeholders on-side - Create and maintain service documentation. - ITIL(R) Foundation Certification in IT Service Management
23/01/2025
Project-based
Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit an IT Device Deployment Engineer for an initial 6 month contract with potential to extend on a rate of £197/day (Inside IR35). This role will be based onsite in Edinburgh - may be required to work occasionally from the Glasgow office. Responsibilities: - Manage and coordinate the initiative to refresh ~650 laptops through the full cycle from build through kit swap, user handholding, to asset return and disposal. - Manage and coordinate the replacement of ~100 displays - Complete Goods Inwards process and flow for the initiatives - Detects and reports discrepancies, shortages, or damage promptly - Addresses inventory challenges (eg, locating misplaced items and dealing with any shortages). - Keeps the stockroom and storage areas clean, organised, and well-labelled. - Application of asset tags where required following the asset inventory process - Post-deployment support of users who have had their laptop refreshed to resolve problems - Knowledge share with ServiceDesk colleagues - Ensure asset register is maintained and accurate - Update asset handling SOPs to optimise asset flow and ensure data accuracy - Ensure the Inventory Management locations are managed effectively - Set up equipment for employee use, performing or ensuring proper installation of operating systems and appropriate software. - Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. - Ensure optimal performance of devices. - Coordinates effectively with other departments and service/product owners - procurement, ServiceDesk and OPs, Employee enablement product owner - Adherence to occupational health and safety guidelines as this role will involve the manual handling of a significant number of IT assets. Essential Skills: - Demonstratable experience of utilising the Service Now Platform for task and asset management, deploying Windows 11 devices in a corporate government environment, laptop build and application deployment using Intune and SCCM and Microsoft Office 365 suite - Experience With HP EliteBook Laptops - Excellent customer service, for all user support types - Able to escalate issues where possible - Be able to communicate verbally and written standard operating procedures - PAT Testing experience and certification - Hardware Inventory Management experience of End User IT equipment - Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. - Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes - Be an evangelist for our chosen technology to bring stakeholders on-side - Create and maintain service documentation. - ITIL(R) Foundation Certification in IT Service Management
An experienced infrastructure team are recruiting a principal go to tech lead SME to mentor an existing engineering team and support the Cloud Infrastructure Manager with strategy and MSP assurance. Following skills and experience required:- 6+ years Cloud Enterprise Infrastructure experience ideally Azure SME Ability to exploit our clients future Enterprise Cloud environment Awareness of different tech and have the gravitas to challenge 3rd party managed services Be a tech influencer and work with the strategy team to shape the future corporate tech roadmap Previous experience of facing off to Cloud MSP teams Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) AZ Fundamentals etc. Nice to haves: Awareness of Commercial and Enterprise Cloud level strategies Solution Architecture exposure Storage Capacity Planning Best practice M365 Cisco Networking & Security Umbrella/ISE etc. Cyber Essentials ISO Best practice ITIL Change experience Legal or law firm background but not mandatory More information on application.
23/01/2025
Full time
An experienced infrastructure team are recruiting a principal go to tech lead SME to mentor an existing engineering team and support the Cloud Infrastructure Manager with strategy and MSP assurance. Following skills and experience required:- 6+ years Cloud Enterprise Infrastructure experience ideally Azure SME Ability to exploit our clients future Enterprise Cloud environment Awareness of different tech and have the gravitas to challenge 3rd party managed services Be a tech influencer and work with the strategy team to shape the future corporate tech roadmap Previous experience of facing off to Cloud MSP teams Good mentoring & coaching skills to develop more junior team members a want to share knowledge Microsoft Certification(s) AZ Fundamentals etc. Nice to haves: Awareness of Commercial and Enterprise Cloud level strategies Solution Architecture exposure Storage Capacity Planning Best practice M365 Cisco Networking & Security Umbrella/ISE etc. Cyber Essentials ISO Best practice ITIL Change experience Legal or law firm background but not mandatory More information on application.
- 6 month contract within the public sector - Onsite working - Edinburgh base - £188 per day Inside IR35 EUC Deployment Engineer Our public sector client is looking for a Deployment Engineer to join them onsite and support the coordination and delivery initiatives related to hardware refresh of end user computer devices within the organization. Skills and Experience * Demonstratable experience of: o Utilising the Service Now Platform for task and asset management o Deploying Windows 11 devices in a corporate government environment o Laptop build and application deployment using Intune and SCCM o Microsoft Office 365 suite * Experience With HP EliteBook Laptops * Excellent customer service, for all user support types * Able to escalate issues where possible * Be able to communicate verbally & written standard operating procedures * PAT Testing experience and certification * Hardware Inventory Management experience of End User IT equipment * Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. * Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes * Be an evangelist for our chosen technology to bring stakeholders on-side * Create and maintain service documentation. * Knowledge and experience of VFQ/Agile techniques including Kanban * Experience of the wider Microsoft 365 infrastructures * Familiarity with stock rotation techniques like FIFO (First In, First Out) or LIFO (Last In, First Out). * Deploying Ubuntu Linux to laptops utilising Landscape Day to Day * Manage and coordinate the initiative to refresh ~650 laptops through the full cycle from build through kit swap, user handholding, to asset return and disposal. * Manage and coordinate the replacement of ~100 displays * Complete Goods Inwards process and flow for the initiatives * Detects and reports discrepancies, shortages, or damage promptly * Addresses inventory challenges (eg, locating misplaced items and dealing with any shortages). * Keeps the stockroom and storage areas clean, organised, and well-labelled. * Application of asset tags where required following the asset inventory process * Post-deployment support of users who have had their laptop refreshed to resolve problems * Knowledge share with ServiceDesk colleagues Next Steps If you have the skills and experience needed for this position, and are keen to find out more, please apply with your up to date CV and I will endeavor to get back to you. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
23/01/2025
Project-based
- 6 month contract within the public sector - Onsite working - Edinburgh base - £188 per day Inside IR35 EUC Deployment Engineer Our public sector client is looking for a Deployment Engineer to join them onsite and support the coordination and delivery initiatives related to hardware refresh of end user computer devices within the organization. Skills and Experience * Demonstratable experience of: o Utilising the Service Now Platform for task and asset management o Deploying Windows 11 devices in a corporate government environment o Laptop build and application deployment using Intune and SCCM o Microsoft Office 365 suite * Experience With HP EliteBook Laptops * Excellent customer service, for all user support types * Able to escalate issues where possible * Be able to communicate verbally & written standard operating procedures * PAT Testing experience and certification * Hardware Inventory Management experience of End User IT equipment * Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. * Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes * Be an evangelist for our chosen technology to bring stakeholders on-side * Create and maintain service documentation. * Knowledge and experience of VFQ/Agile techniques including Kanban * Experience of the wider Microsoft 365 infrastructures * Familiarity with stock rotation techniques like FIFO (First In, First Out) or LIFO (Last In, First Out). * Deploying Ubuntu Linux to laptops utilising Landscape Day to Day * Manage and coordinate the initiative to refresh ~650 laptops through the full cycle from build through kit swap, user handholding, to asset return and disposal. * Manage and coordinate the replacement of ~100 displays * Complete Goods Inwards process and flow for the initiatives * Detects and reports discrepancies, shortages, or damage promptly * Addresses inventory challenges (eg, locating misplaced items and dealing with any shortages). * Keeps the stockroom and storage areas clean, organised, and well-labelled. * Application of asset tags where required following the asset inventory process * Post-deployment support of users who have had their laptop refreshed to resolve problems * Knowledge share with ServiceDesk colleagues Next Steps If you have the skills and experience needed for this position, and are keen to find out more, please apply with your up to date CV and I will endeavor to get back to you. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Senior Cyber Security Engineer Preston or Frimley (Hybrid) £50,000 - £55,000 + 10% bonus + excellent Benefits. A global Defence & Security leader are looking to add to their successful and talented team. You will be joining an expansion to an existing cyber engineering team, supporting additional requirements that sits within Enterprise IT, providing enterprise IT services across the UK businesses and internationally . You will participate in the creation of security solutions to provide enterprise security services, and maintain, develop, and communicate their associated roadmaps and standards through the full life cycle of the service. This could also offer a natural progression route and the opportunity to develop further. What you'll be doing: Senior Cyber Security Engineer Support the review of Firewall rule requests acting as a Security approver Provide reviews of Security feature configurations on the Firewalls Maintenance of the Atlassian Stack including Jira, Confluence and Bitbucket Manage user permissions, workflows, and integrations for Atlassian tools Resolve Atlassian application performance issues and related problems PostgreSQL Database maintenance and troubleshooting Handle ticket queues to ensure timely resolution for end-user issues Create and maintain Confluence spaces, Jira projects, workflows, and Bitbucket repositories Provide knowledge transfer to colleagues and stakeholders on Atlassian Stack tools Analyse, test and document deployment strategy of the Atlassian Stack Create documentation, standard operating procedures and granular process checklists Managing and mentoring team members while providing an escalation point where required Work with Cyber Security Engineering team to integrate new capabilities, plan life cycle replacements, and provide input into the security architecture roadmaps Your skills and experiences: Senior Cyber Security Engineer Proven experience in the installation, configuration, and maintenance of the Atlassian Stack tools including Jira, Confluence and BitBucket Experience in PostgreSQL maintenance and troubleshooting Good experience with Linux (mainly RHEL) Operating Systems Detailed understanding of Network troubleshooting Experience of Firewall architectures (Palo Alto, Juniper, Cisco) Knowledge of Security Information and Event Management (SIEM) tools
23/01/2025
Full time
Senior Cyber Security Engineer Preston or Frimley (Hybrid) £50,000 - £55,000 + 10% bonus + excellent Benefits. A global Defence & Security leader are looking to add to their successful and talented team. You will be joining an expansion to an existing cyber engineering team, supporting additional requirements that sits within Enterprise IT, providing enterprise IT services across the UK businesses and internationally . You will participate in the creation of security solutions to provide enterprise security services, and maintain, develop, and communicate their associated roadmaps and standards through the full life cycle of the service. This could also offer a natural progression route and the opportunity to develop further. What you'll be doing: Senior Cyber Security Engineer Support the review of Firewall rule requests acting as a Security approver Provide reviews of Security feature configurations on the Firewalls Maintenance of the Atlassian Stack including Jira, Confluence and Bitbucket Manage user permissions, workflows, and integrations for Atlassian tools Resolve Atlassian application performance issues and related problems PostgreSQL Database maintenance and troubleshooting Handle ticket queues to ensure timely resolution for end-user issues Create and maintain Confluence spaces, Jira projects, workflows, and Bitbucket repositories Provide knowledge transfer to colleagues and stakeholders on Atlassian Stack tools Analyse, test and document deployment strategy of the Atlassian Stack Create documentation, standard operating procedures and granular process checklists Managing and mentoring team members while providing an escalation point where required Work with Cyber Security Engineering team to integrate new capabilities, plan life cycle replacements, and provide input into the security architecture roadmaps Your skills and experiences: Senior Cyber Security Engineer Proven experience in the installation, configuration, and maintenance of the Atlassian Stack tools including Jira, Confluence and BitBucket Experience in PostgreSQL maintenance and troubleshooting Good experience with Linux (mainly RHEL) Operating Systems Detailed understanding of Network troubleshooting Experience of Firewall architectures (Palo Alto, Juniper, Cisco) Knowledge of Security Information and Event Management (SIEM) tools
Senior Cyber Security Engineer Preston or Frimley (Hybrid) £50,000 - £55,000 + 10% bonus + excellent Benefits. A global Defence & Security leader are looking to add to their successful and talented team. You will be joining an expansion to an existing cyber engineering team, supporting additional requirements that sits within Enterprise IT, providing enterprise IT services across the UK businesses and internationally . You will participate in the creation of security solutions to provide enterprise security services, and maintain, develop, and communicate their associated roadmaps and standards through the full life cycle of the service. This could also offer a natural progression route and the opportunity to develop further. What you'll be doing: Senior Cyber Security Engineer Support the review of Firewall rule requests acting as a Security approver Provide reviews of Security feature configurations on the Firewalls Maintenance of the Atlassian Stack including Jira, Confluence and Bitbucket Manage user permissions, workflows, and integrations for Atlassian tools Resolve Atlassian application performance issues and related problems PostgreSQL Database maintenance and troubleshooting Handle ticket queues to ensure timely resolution for end-user issues Create and maintain Confluence spaces, Jira projects, workflows, and Bitbucket repositories Provide knowledge transfer to colleagues and stakeholders on Atlassian Stack tools Analyse, test and document deployment strategy of the Atlassian Stack Create documentation, standard operating procedures and granular process checklists Managing and mentoring team members while providing an escalation point where required Work with Cyber Security Engineering team to integrate new capabilities, plan life cycle replacements, and provide input into the security architecture roadmaps Your skills and experiences: Senior Cyber Security Engineer Proven experience in the installation, configuration, and maintenance of the Atlassian Stack tools including Jira, Confluence and BitBucket Experience in PostgreSQL maintenance and troubleshooting Good experience with Linux (mainly RHEL) Operating Systems Detailed understanding of Network troubleshooting Experience of Firewall architectures (Palo Alto, Juniper, Cisco) Knowledge of Security Information and Event Management (SIEM) tools
23/01/2025
Full time
Senior Cyber Security Engineer Preston or Frimley (Hybrid) £50,000 - £55,000 + 10% bonus + excellent Benefits. A global Defence & Security leader are looking to add to their successful and talented team. You will be joining an expansion to an existing cyber engineering team, supporting additional requirements that sits within Enterprise IT, providing enterprise IT services across the UK businesses and internationally . You will participate in the creation of security solutions to provide enterprise security services, and maintain, develop, and communicate their associated roadmaps and standards through the full life cycle of the service. This could also offer a natural progression route and the opportunity to develop further. What you'll be doing: Senior Cyber Security Engineer Support the review of Firewall rule requests acting as a Security approver Provide reviews of Security feature configurations on the Firewalls Maintenance of the Atlassian Stack including Jira, Confluence and Bitbucket Manage user permissions, workflows, and integrations for Atlassian tools Resolve Atlassian application performance issues and related problems PostgreSQL Database maintenance and troubleshooting Handle ticket queues to ensure timely resolution for end-user issues Create and maintain Confluence spaces, Jira projects, workflows, and Bitbucket repositories Provide knowledge transfer to colleagues and stakeholders on Atlassian Stack tools Analyse, test and document deployment strategy of the Atlassian Stack Create documentation, standard operating procedures and granular process checklists Managing and mentoring team members while providing an escalation point where required Work with Cyber Security Engineering team to integrate new capabilities, plan life cycle replacements, and provide input into the security architecture roadmaps Your skills and experiences: Senior Cyber Security Engineer Proven experience in the installation, configuration, and maintenance of the Atlassian Stack tools including Jira, Confluence and BitBucket Experience in PostgreSQL maintenance and troubleshooting Good experience with Linux (mainly RHEL) Operating Systems Detailed understanding of Network troubleshooting Experience of Firewall architectures (Palo Alto, Juniper, Cisco) Knowledge of Security Information and Event Management (SIEM) tools
Harvey Nash's public sector client is recruiting for a Deployment Engineer on an initial 6 month contract. The organisation have a large laptop estate mostly comprised of HP Windows and Ubuntu laptops along with some Macbooks. A proportion of these HP devices are now reaching end-of-life and need replacement and they require an end user computer deployment engineer who can take on this task and run with it - creating the plan, organising the logistics and communication, swapping out the devices, and ensuring that our records are up to date at all times. Essential skills: Demonstratable experience of: Utilising the Service Now Platform for task and asset management Deploying Windows 11 devices in a corporate government environment Laptop build and application deployment using Intune and SCCM Microsoft Office 365 suite Experience With HP EliteBook Laptops Excellent customer service, for all user support types Able to escalate issues where possible Be able to communicate verbally & written standard operating procedures PAT Testing experience and certification Hardware Inventory Management experience of End User IT equipment Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes Be an evangelist for our chosen technology to bring stakeholders on-side Create and maintain service documentation Please note this role falls within IR35. To apply, please send your CV using the link.
23/01/2025
Project-based
Harvey Nash's public sector client is recruiting for a Deployment Engineer on an initial 6 month contract. The organisation have a large laptop estate mostly comprised of HP Windows and Ubuntu laptops along with some Macbooks. A proportion of these HP devices are now reaching end-of-life and need replacement and they require an end user computer deployment engineer who can take on this task and run with it - creating the plan, organising the logistics and communication, swapping out the devices, and ensuring that our records are up to date at all times. Essential skills: Demonstratable experience of: Utilising the Service Now Platform for task and asset management Deploying Windows 11 devices in a corporate government environment Laptop build and application deployment using Intune and SCCM Microsoft Office 365 suite Experience With HP EliteBook Laptops Excellent customer service, for all user support types Able to escalate issues where possible Be able to communicate verbally & written standard operating procedures PAT Testing experience and certification Hardware Inventory Management experience of End User IT equipment Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation. Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes Be an evangelist for our chosen technology to bring stakeholders on-side Create and maintain service documentation Please note this role falls within IR35. To apply, please send your CV using the link.
Performance Test Engineer - HIRING ASAP Start date: ASAP Duration: 12 Months Location: 1 week in Galway, 3 weeks working from home Rate: €375 - €400 per day Summary: We are currently seeking a Performance Test Engineer to work on providing performance testing services across a diverse set of applications, technologies, and teams as part of the Enterprise Technology Software Engineering Domain. This is an exciting opportunity to join a dynamic team and support the integration and delivery of performance testing in a CI/CD context working with teams in the US, India, and Ireland. We are seeking a Principal Performance Engineer with a passion for Performance testing. We are interested in someone who is enthusiastic about their craft; enjoys continuous learning and has the drive to implement change. Skills: BS or MS Degree in Computer Science, Information Technology, or equivalent 10+ Years Performance Testing Experience required. Proficiency & practical experience using tools like: DB: TOAD, IntelliJ, OEM, AWR reports Profiling: JProfiler, Dynatrace Network: Wireshark Perf Loading: JMeter, LoadRunner CI: Jenkins Source control: GitHub. Strong Programming experience in at least two of the following: Groovy, Java, SQL , & Bash AWS Experience (on services like EC2, EKS, ASG, ALB, EBS, S3, IAM, Secrets Manager) desirable. Experience with Database Tuning and knowledge of SQL profiling, Contention/Locking analysis, Bottleneck analysis etc. Experience with JVM Tuning : GC & Heap analysis, understanding of different GC collection methods. Experience using Monitoring and Diagnostic tools such as Splunk and Datadog Experience working with mocking frameworks like Wiremock Ability to work on Enterprise Systems leveraging messaging technologies like Excellent understanding of Systems Architecture , web technologies, Oracle RDBMS, & Linux Operating Systems Experience executing performance tests in an Agile environment (Kanban, Scrum) Able to Design and execute automated performance tests using Jenkins to support Continuous integration. Demonstrate ownership and accountability through self-directed task management on project delivery work and backlog items based on priority. Demonstrate initiative to evaluate and recommend new tools and processes aligned to performance testing strategic objectives. Good communication skills, both written and oral. Strong analytical and troubleshooting skills. Responsibilities Help teams to embed integrated performance testing to support continuous integration and ensure early feedback in the development life cycle. Deliver Application based Performance testing ensuring scope is appropriately documented, executed, monitored and performance issues effectively remediated. Continuously develop skills. Challenge the status quo ensuring continuous improvement of the Performance testing shared service. Maintaining status of projects, initiates discussions with stakeholders or external groups to resolve issues, works directly with the user community for project definition. Identifying and supporting the implementation of Process Improvements
23/01/2025
Project-based
Performance Test Engineer - HIRING ASAP Start date: ASAP Duration: 12 Months Location: 1 week in Galway, 3 weeks working from home Rate: €375 - €400 per day Summary: We are currently seeking a Performance Test Engineer to work on providing performance testing services across a diverse set of applications, technologies, and teams as part of the Enterprise Technology Software Engineering Domain. This is an exciting opportunity to join a dynamic team and support the integration and delivery of performance testing in a CI/CD context working with teams in the US, India, and Ireland. We are seeking a Principal Performance Engineer with a passion for Performance testing. We are interested in someone who is enthusiastic about their craft; enjoys continuous learning and has the drive to implement change. Skills: BS or MS Degree in Computer Science, Information Technology, or equivalent 10+ Years Performance Testing Experience required. Proficiency & practical experience using tools like: DB: TOAD, IntelliJ, OEM, AWR reports Profiling: JProfiler, Dynatrace Network: Wireshark Perf Loading: JMeter, LoadRunner CI: Jenkins Source control: GitHub. Strong Programming experience in at least two of the following: Groovy, Java, SQL , & Bash AWS Experience (on services like EC2, EKS, ASG, ALB, EBS, S3, IAM, Secrets Manager) desirable. Experience with Database Tuning and knowledge of SQL profiling, Contention/Locking analysis, Bottleneck analysis etc. Experience with JVM Tuning : GC & Heap analysis, understanding of different GC collection methods. Experience using Monitoring and Diagnostic tools such as Splunk and Datadog Experience working with mocking frameworks like Wiremock Ability to work on Enterprise Systems leveraging messaging technologies like Excellent understanding of Systems Architecture , web technologies, Oracle RDBMS, & Linux Operating Systems Experience executing performance tests in an Agile environment (Kanban, Scrum) Able to Design and execute automated performance tests using Jenkins to support Continuous integration. Demonstrate ownership and accountability through self-directed task management on project delivery work and backlog items based on priority. Demonstrate initiative to evaluate and recommend new tools and processes aligned to performance testing strategic objectives. Good communication skills, both written and oral. Strong analytical and troubleshooting skills. Responsibilities Help teams to embed integrated performance testing to support continuous integration and ensure early feedback in the development life cycle. Deliver Application based Performance testing ensuring scope is appropriately documented, executed, monitored and performance issues effectively remediated. Continuously develop skills. Challenge the status quo ensuring continuous improvement of the Performance testing shared service. Maintaining status of projects, initiates discussions with stakeholders or external groups to resolve issues, works directly with the user community for project definition. Identifying and supporting the implementation of Process Improvements
Job Title: Junior DevOps Engineer Location London (Hybrid with occasional travel to data centers and offices) Security Clearance: Must hold or be eligible for UK SC Clearance and willing to undergo DV Clearance. We are recruiting a Junior DevOps Engineer to join a dynamic project team based in Central London. In this role, you will collaborate with a growing team to manage and enhance cloud and on-premises infrastructure while supporting a key customer platform. This is an excellent opportunity for a motivated individual to develop their skills in DevOps while contributing to impactful projects. About the Role: You will work closely with team members and customers to design and implement solutions, manage day-to-day operations, and maintain platform infrastructure. The role involves providing out-of-hours support for the production system on a scheduled rota. Key Responsibilities: Collaborate with the team to define, build, and maintain infrastructure solutions. Manage cloud and on-premises environments, ensuring their smooth operation. Support day-to-day platform operations and resolve issues promptly. Participate in the scheduled out-of-hours production support rota. Travel to data centers and offices as required (approximately 3-4 times per month). Essential Skills and Experience: Hands-on experience with AWS and Microsoft Azure . Knowledge of implementing on-premises cloud/VMware . Strong experience with Docker and Kubernetes . Experience with CI/CD pipelines using Jenkins or Azure DevOps . Familiarity with GitLab for version control. Competence in at least one programming or Scripting language, such as Python , Go , or Bash . In-depth understanding of GNU/Linux systems. Proficiency in Windows Server 2016 , including ADFS , ADCS , and ADDS . Strong understanding of IP Networking and physical network setups. Desirable Skills and Experience: Exposure to tools such as CommVault , Nagios , Kibana , Prometheus , or Splunk . Ability to identify and communicate technical issues effectively, including applying root cause analysis. Strong communication and presentation skills, with the ability to influence and reason effectively. A creative mindset with the ability to think critically and solve problems efficiently. What We Offer: A supportive, inclusive, and collaborative working environment. Opportunities for professional growth and training in a variety of technologies. Hybrid working arrangements, offering flexibility for remote work. We are committed to creating a diverse and inclusive workplace where everyone can thrive, regardless of their background. We encourage applications from individuals of all genders, ethnicities, abilities, and experiences. Application Deadline: Rolling Start Date: Immediate or within one month If you're passionate about technology and eager to grow your career in DevOps, we'd love to hear from you. Apply today to join our team!
23/01/2025
Full time
Job Title: Junior DevOps Engineer Location London (Hybrid with occasional travel to data centers and offices) Security Clearance: Must hold or be eligible for UK SC Clearance and willing to undergo DV Clearance. We are recruiting a Junior DevOps Engineer to join a dynamic project team based in Central London. In this role, you will collaborate with a growing team to manage and enhance cloud and on-premises infrastructure while supporting a key customer platform. This is an excellent opportunity for a motivated individual to develop their skills in DevOps while contributing to impactful projects. About the Role: You will work closely with team members and customers to design and implement solutions, manage day-to-day operations, and maintain platform infrastructure. The role involves providing out-of-hours support for the production system on a scheduled rota. Key Responsibilities: Collaborate with the team to define, build, and maintain infrastructure solutions. Manage cloud and on-premises environments, ensuring their smooth operation. Support day-to-day platform operations and resolve issues promptly. Participate in the scheduled out-of-hours production support rota. Travel to data centers and offices as required (approximately 3-4 times per month). Essential Skills and Experience: Hands-on experience with AWS and Microsoft Azure . Knowledge of implementing on-premises cloud/VMware . Strong experience with Docker and Kubernetes . Experience with CI/CD pipelines using Jenkins or Azure DevOps . Familiarity with GitLab for version control. Competence in at least one programming or Scripting language, such as Python , Go , or Bash . In-depth understanding of GNU/Linux systems. Proficiency in Windows Server 2016 , including ADFS , ADCS , and ADDS . Strong understanding of IP Networking and physical network setups. Desirable Skills and Experience: Exposure to tools such as CommVault , Nagios , Kibana , Prometheus , or Splunk . Ability to identify and communicate technical issues effectively, including applying root cause analysis. Strong communication and presentation skills, with the ability to influence and reason effectively. A creative mindset with the ability to think critically and solve problems efficiently. What We Offer: A supportive, inclusive, and collaborative working environment. Opportunities for professional growth and training in a variety of technologies. Hybrid working arrangements, offering flexibility for remote work. We are committed to creating a diverse and inclusive workplace where everyone can thrive, regardless of their background. We encourage applications from individuals of all genders, ethnicities, abilities, and experiences. Application Deadline: Rolling Start Date: Immediate or within one month If you're passionate about technology and eager to grow your career in DevOps, we'd love to hear from you. Apply today to join our team!
IT Service Desk Team Leader Hybrid Working - Birmingham, West Midlands/Remote Working £35,000 Per Annum Plus Corporate Benefits (Pension, Private Medical Cover, 25 days holiday) Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and an accomplished, Midlands based IT Service Desk Manager is required to join them to support their strategic project initiatives. The successful candidate will be responsible for supporting and leading the Service Desk Engineers, and you will need experience of reporting and MI with proven experience at this level. Solid people management experience is key. This position will be on a shift rota basis - 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role: Team Leadership and Management - Lead and manage a global team of Service Desk Engineers to deliver high-quality first-line IT support services for employees worldwide. Supervise and mentor the Engineers, ensuring clear direction and accountability for performance. Conduct regular one-to-one meetings and performance reviews. Act as the primary point of escalation within the Service Desk team, ensuring efficient resolution of complex issues and seamless service delivery. Support the implementation of IT service management processes and initiatives to align the Service Desk with organisational objectives and industry best practices. Drive a culture of collaboration, continuous improvement, and customer-centricity within the team. Stakeholder Communication and Reporting. Experience: Previous experience in a Service Desk/IT support role, with proven experience in a leadership or supervisory position. Experience managing or supporting a geographically dispersed team in a global organisation. Strong understanding of ITIL principles. Familiarity with ITSM platforms, such as ServiceNow, or similar tools for managing incidents and requests. Technical knowledge of IT infrastructure and systems, including Windows, AD, networking, and Cloud services. Excellent leadership and people management skills, ability to inspire and develop a high-performing team. Strong problem-solving and analytical skills, with the ability to address complex technical issues effectively. Exceptional communication skills, both written and verbal, to engage with technical and non-technical audiences. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Desirable: Additional certifications in relevant technologies (eg, Microsoft, Cisco, Azure). Knowledge of Agile and DevOps methodologies and their application in IT operations. If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
IT Service Desk Team Leader Hybrid Working - Birmingham, West Midlands/Remote Working £35,000 Per Annum Plus Corporate Benefits (Pension, Private Medical Cover, 25 days holiday) Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and an accomplished, Midlands based IT Service Desk Manager is required to join them to support their strategic project initiatives. The successful candidate will be responsible for supporting and leading the Service Desk Engineers, and you will need experience of reporting and MI with proven experience at this level. Solid people management experience is key. This position will be on a shift rota basis - 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role: Team Leadership and Management - Lead and manage a global team of Service Desk Engineers to deliver high-quality first-line IT support services for employees worldwide. Supervise and mentor the Engineers, ensuring clear direction and accountability for performance. Conduct regular one-to-one meetings and performance reviews. Act as the primary point of escalation within the Service Desk team, ensuring efficient resolution of complex issues and seamless service delivery. Support the implementation of IT service management processes and initiatives to align the Service Desk with organisational objectives and industry best practices. Drive a culture of collaboration, continuous improvement, and customer-centricity within the team. Stakeholder Communication and Reporting. Experience: Previous experience in a Service Desk/IT support role, with proven experience in a leadership or supervisory position. Experience managing or supporting a geographically dispersed team in a global organisation. Strong understanding of ITIL principles. Familiarity with ITSM platforms, such as ServiceNow, or similar tools for managing incidents and requests. Technical knowledge of IT infrastructure and systems, including Windows, AD, networking, and Cloud services. Excellent leadership and people management skills, ability to inspire and develop a high-performing team. Strong problem-solving and analytical skills, with the ability to address complex technical issues effectively. Exceptional communication skills, both written and verbal, to engage with technical and non-technical audiences. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Desirable: Additional certifications in relevant technologies (eg, Microsoft, Cisco, Azure). Knowledge of Agile and DevOps methodologies and their application in IT operations. If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
IT Service Desk Engineers Hybrid Working - Birmingham, West Midlands/Remote Working £25,000 Per Annum Plus Corporate Benefits Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and require customer service focused, Midlands based Service Desk Analyst's to join them on a full time basis, and support their strategic project initiatives. Our client is open to candidates at all levels for these roles, including graduates, and people who have previously worked in contact centres/call handling type roles. Strong communication, aptitude, and attitude are key. These positions will be on a shift rota basis; 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role Purpose: Provide first-line IT support services to employees worldwide, ensuring prompt incident resolution, request fulfilment, and excellent customer service The role requires troubleshooting technical issues, maintaining accurate documentation, and collaborating with IT teams to deliver efficient IT services Key Responsibilities: Incident and Request Management Technical Troubleshooting Documentation and Knowledge Management Continuous Improvement Experience/Knowledge: Ideally 1-2 years' experience in an IT support or Service Desk role Basic knowledge of ITIL principles Familiarity with ITSM tools (eg, Halo ITSM, ServiceNow) Proficiency in troubleshooting Windows OS, Office 365, Active Directory, and basic networking concepts Knowledge of Cloud services (Azure, AWS) is a plus Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks and prioritize effectively Detail-oriented with a commitment to maintaining accurate documentation If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
IT Service Desk Engineers Hybrid Working - Birmingham, West Midlands/Remote Working £25,000 Per Annum Plus Corporate Benefits Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and require customer service focused, Midlands based Service Desk Analyst's to join them on a full time basis, and support their strategic project initiatives. Our client is open to candidates at all levels for these roles, including graduates, and people who have previously worked in contact centres/call handling type roles. Strong communication, aptitude, and attitude are key. These positions will be on a shift rota basis; 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role Purpose: Provide first-line IT support services to employees worldwide, ensuring prompt incident resolution, request fulfilment, and excellent customer service The role requires troubleshooting technical issues, maintaining accurate documentation, and collaborating with IT teams to deliver efficient IT services Key Responsibilities: Incident and Request Management Technical Troubleshooting Documentation and Knowledge Management Continuous Improvement Experience/Knowledge: Ideally 1-2 years' experience in an IT support or Service Desk role Basic knowledge of ITIL principles Familiarity with ITSM tools (eg, Halo ITSM, ServiceNow) Proficiency in troubleshooting Windows OS, Office 365, Active Directory, and basic networking concepts Knowledge of Cloud services (Azure, AWS) is a plus Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks and prioritize effectively Detail-oriented with a commitment to maintaining accurate documentation If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Technical Support Engineer - Hands on Lab Equipment - Devon - (RL7627) Job Title - Technical Support Engineer Reference - RL7627 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate - As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role - Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties: As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other Responsibilities: Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements: BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: Power Meters Spectrum analysers Frequency counters Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable: Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
23/01/2025
Full time
Technical Support Engineer - Hands on Lab Equipment - Devon - (RL7627) Job Title - Technical Support Engineer Reference - RL7627 Salary - Competitive Benefits - Pension, Life Insurance, Health Care, Dental, Gym, Birthday Benefits, 25 days' annual leave, Fitness Classes, & Progression Location - Paignton The Client - Curo are Partnering with a Global Company who deliver their B2B Customers cutting-edge technology. Their automated test and assurance solutions accelerate technology development in the lab, and ensure new products and services perform in the real world. They design, manufacture and supply advanced satellite navigation test and simulation systems, many of which comprise radio frequency signal generators plus computer systems running complex application software; all designed in-house. These systems are sold all over the world to high-profile organisations and inevitably there are occasional problems experienced by the users - component failures, software bugs, documentation issues or the customer may simply need guidance and/or advice. The Candidate - As a Support Engineer, you will leverage your technical expertise as an integral part of the company's mission, to deliver exceptional technical support to their international household name and industry leading clientele. Working closely with a friendly and close-knit team, you will report to the Support Services Manager for Technology products. The Role - Your responsibilities will include diagnosing and resolving issues related to advanced, test and simulation systems, troubleshooting component failures, addressing software bugs, resolving documentation issues, and providing guidance to customers. Effective communication of technical information to both technical and non-technical audiences is essential for ensuring customer satisfaction. This role ideally requires an Engineering related HNC/Degree (Foundation Degree is fine), and 2+ years of industry experience. In addition to providing direct support to customers, you will collaborate with the in-house engineering team to escalate and resolve complex technical issues. This collaboration is vital in maintaining the company's reputation for delivering innovative and reliable solutions to high-profile organizations worldwide. Key Duties: As a member of Support Services, work with the global support team to provide customers and end users with product and technical support by performing the following duties. Responding to incoming Service Requests from customers, sales engineers and sales team via online portals/applications email and phone. Analysing reported problems, replicating and demonstrating them if needed, using appropriate dedicated support equipment. Suggesting, preparing and delivering solutions to customers for both hardware and software problems. Liaising with software/hardware engineers to analyse and resolve complex customer issues and to report identified hardware or software design flaws. Complete and maintain records of customer issues, product defects, etc. using the companies CRM tools (Salesforce/Jira). Assist Professional Services (PS) team with delivery of PS engagements if required. On-site installation and technical support for customers when required. Providing level 1 hardware repair and calibration services for customers. Other Responsibilities: Assisting in distribution of software and hardware upgrades to customers. Performing calibrations/integrations at customer sites on key product range when required. Generating special test scenarios from customer requests. Maintaining literature available through the support website Job Requirements: BA, BEng or HND in appropriate Engineering discipline. Demonstrable related experience in a high technology organisation. Direct experience providing technical customer support. Direct and recent experience using standard RF and other test equipment such as: Power Meters Spectrum analysers Frequency counters Oscilloscopes Ability to read, analyse, and interpret technical manuals, RFCs, national and international standards, general business periodicals, professional journals, technical procedures, or regulations. Ability to write reports and business correspondence, effectively present information and respond to questions from managers, clients, customers, and the employees of the company. Good communication and presentation skills. Proven problem-solving abilities. Flexible and dedicated approach. Must be able to work in a fast-paced environment and effectively manage multiple priorities. Desirable: Experience with the Linux OS. Experience with tools such as Salesforce and Jira. To apply for this Technical Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
