CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Role: Business Architect Job Purpose/Overview (Briefly state the Job's overall mission) The Business Architect is responsible for supporting the Business Architecture Lead in formulating, directing, and the delivery of Business Architecture projects undertaken by the EPR Programme across the Nuclear New Builds in the UK. They work in partnership with Senior Managers deploying expert business analysis skill, broad business knowledge and specialist expertise to create solutions that deliver an effective and efficient business operating model. They remain engaged throughout development and implementation to manage requirements change, validate the solution, and prepare the business for implementation. Principal Accountabilities Engage with relevant stakeholders as the key contact to develop the initial project concept, elaborating the primary business objectives, clarifying the scope and impacts of the proposed change and identifying the initial risks, issues, assumptions and dependencies that affect the successful outcome of the project Consult with senior management and other key stakeholders to capture, evaluate, challenge and prioritise business requirements and success measures Collaborate with 3rd party delivery partners to identify the best solution options including structured evaluation and appraisal of options that ensure user-friendly and efficient solutions Develop robust mandates and investment cases for business architecture projects. Challenge suggested benefits, translate intangible benefits into tangible benefits and identify additional benefits to maximise the extracted value of the proposed change Act as custodian for the business requirements through the project life cycle to ensure consistency with the defined solution and delivery of the identified business outcomes Use knowledge of current and emerging trends to enable continuous business improvement that employ the latest best practice methods and best in breed technical solutions Support business acceptance of developed solutions, including process and system walkthrough and business acceptance testing Manage the projects adherence to core delivery assurance principles Dimensions The Business Architect is reporting into one of the Business Architecture Lead and collaborating with the wider Business Architects network of circa 12 Architects. They will work aligned to projects within a delivery function (eg, Engineering, Construction, Project Delivery and Business Services), led by a Business Architecture Lead who holds accountability for the entire pipeline of work within the function Knowledge & Skills Essential Knowledge of successful business architecture change in complex and evolving environment. In depth knowledge of business process analysis and design techniques, including the use of modelling and collaborative tools. Strong workshop facilitation and interview skills, including negotiation, influence, mediation, and conflict management skills. Desirable Extensive knowledge of standard methods and techniques, with the ability to select the appropriate approach for a particular assignment. Strong proven strategic investigative and analytical skills using a variety of analysis techniques. Qualifications & Experience Essential Relevant qualifications and experience in one or more of the Business Architecture disciplines of process management, business analysis, data and management information or IT system development. ONR licence conditions, ONR (CNS) requirements and implications for Business Architecture IT Services. Experience delivering Business Architecture solutions that eliminate duplication and improve efficiency of business operations. Experience of formal project management techniques, such as Prince2 Experience of Request For Information (RFI) and Invitation To Tender (ITT) activities, including the creation and use of an evaluation score card. Excellent communication, presentation, and written skills, with relevant experience of influencing decision making of senior executives, business managers and third parties at a strategic level. Experience of developing business cases for large complex business change programmes, including financial and numerical modelling and appraisal skills. Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives, and we can't always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises. Development Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. We will work with you to create a bespoke training plan. Benefits We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
04/02/2025
Full time
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Role: Business Architect Job Purpose/Overview (Briefly state the Job's overall mission) The Business Architect is responsible for supporting the Business Architecture Lead in formulating, directing, and the delivery of Business Architecture projects undertaken by the EPR Programme across the Nuclear New Builds in the UK. They work in partnership with Senior Managers deploying expert business analysis skill, broad business knowledge and specialist expertise to create solutions that deliver an effective and efficient business operating model. They remain engaged throughout development and implementation to manage requirements change, validate the solution, and prepare the business for implementation. Principal Accountabilities Engage with relevant stakeholders as the key contact to develop the initial project concept, elaborating the primary business objectives, clarifying the scope and impacts of the proposed change and identifying the initial risks, issues, assumptions and dependencies that affect the successful outcome of the project Consult with senior management and other key stakeholders to capture, evaluate, challenge and prioritise business requirements and success measures Collaborate with 3rd party delivery partners to identify the best solution options including structured evaluation and appraisal of options that ensure user-friendly and efficient solutions Develop robust mandates and investment cases for business architecture projects. Challenge suggested benefits, translate intangible benefits into tangible benefits and identify additional benefits to maximise the extracted value of the proposed change Act as custodian for the business requirements through the project life cycle to ensure consistency with the defined solution and delivery of the identified business outcomes Use knowledge of current and emerging trends to enable continuous business improvement that employ the latest best practice methods and best in breed technical solutions Support business acceptance of developed solutions, including process and system walkthrough and business acceptance testing Manage the projects adherence to core delivery assurance principles Dimensions The Business Architect is reporting into one of the Business Architecture Lead and collaborating with the wider Business Architects network of circa 12 Architects. They will work aligned to projects within a delivery function (eg, Engineering, Construction, Project Delivery and Business Services), led by a Business Architecture Lead who holds accountability for the entire pipeline of work within the function Knowledge & Skills Essential Knowledge of successful business architecture change in complex and evolving environment. In depth knowledge of business process analysis and design techniques, including the use of modelling and collaborative tools. Strong workshop facilitation and interview skills, including negotiation, influence, mediation, and conflict management skills. Desirable Extensive knowledge of standard methods and techniques, with the ability to select the appropriate approach for a particular assignment. Strong proven strategic investigative and analytical skills using a variety of analysis techniques. Qualifications & Experience Essential Relevant qualifications and experience in one or more of the Business Architecture disciplines of process management, business analysis, data and management information or IT system development. ONR licence conditions, ONR (CNS) requirements and implications for Business Architecture IT Services. Experience delivering Business Architecture solutions that eliminate duplication and improve efficiency of business operations. Experience of formal project management techniques, such as Prince2 Experience of Request For Information (RFI) and Invitation To Tender (ITT) activities, including the creation and use of an evaluation score card. Excellent communication, presentation, and written skills, with relevant experience of influencing decision making of senior executives, business managers and third parties at a strategic level. Experience of developing business cases for large complex business change programmes, including financial and numerical modelling and appraisal skills. Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives, and we can't always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises. Development Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. We will work with you to create a bespoke training plan. Benefits We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Senior Murex Integration SME 8 Months Hybrid - 2 days per week in Central London £650-£700 per day (Inside IR35) My client, a well known high street bank are looking for a Senior Murex Integration SME to join their fast-paced team on an initial 8 month contract. *The selected candidate will have strong experience integrating APIs and Workflows* Key Responsibilities: Design and implement Murex integration solutions, focusing on API and workflow integration. Develop and maintain Murex interfaces, ensuring seamless data exchange across platforms. Collaborate with cross-functional teams to define integration requirements and architecture. Optimize Murex workflows to improve automation and operational efficiency. Work with IT teams to troubleshoot and resolve integration-related issues. Ensure compliance with industry best practices and internal security policies. Document integration designs, workflows, and best practices. Provide technical guidance and mentorship to junior team members. Required Skills & Experience: Extensive experience working with Murex, specifically in integration solutions. Strong expertise in MXML, MxML Exchange, and Datamart integration. Proficiency in API development and integration (REST, SOAP, JSON, XML, etc.). Experience designing and implementing Murex Workflows (Worfklow Studio, Event Workflows, etc.). Knowledge of Middleware tools such as KAFKA, TIBCO, MQ, or similar technologies. Strong SQL skills and experience working with databases (Oracle, SQL Server, etc.). Familiarity with Scripting languages such as Python, Shell Scripting, or Java. Experience working within front-to-back trade life cycle integration. Exposure to DevOps methodologies and CI/CD pipelines is a plus. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and stakeholder management skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
04/02/2025
Project-based
Senior Murex Integration SME 8 Months Hybrid - 2 days per week in Central London £650-£700 per day (Inside IR35) My client, a well known high street bank are looking for a Senior Murex Integration SME to join their fast-paced team on an initial 8 month contract. *The selected candidate will have strong experience integrating APIs and Workflows* Key Responsibilities: Design and implement Murex integration solutions, focusing on API and workflow integration. Develop and maintain Murex interfaces, ensuring seamless data exchange across platforms. Collaborate with cross-functional teams to define integration requirements and architecture. Optimize Murex workflows to improve automation and operational efficiency. Work with IT teams to troubleshoot and resolve integration-related issues. Ensure compliance with industry best practices and internal security policies. Document integration designs, workflows, and best practices. Provide technical guidance and mentorship to junior team members. Required Skills & Experience: Extensive experience working with Murex, specifically in integration solutions. Strong expertise in MXML, MxML Exchange, and Datamart integration. Proficiency in API development and integration (REST, SOAP, JSON, XML, etc.). Experience designing and implementing Murex Workflows (Worfklow Studio, Event Workflows, etc.). Knowledge of Middleware tools such as KAFKA, TIBCO, MQ, or similar technologies. Strong SQL skills and experience working with databases (Oracle, SQL Server, etc.). Familiarity with Scripting languages such as Python, Shell Scripting, or Java. Experience working within front-to-back trade life cycle integration. Exposure to DevOps methodologies and CI/CD pipelines is a plus. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and stakeholder management skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
CRM Manager - HubSpot/Sales/Marketing - £60,000 Do you want to own CRM from a sales and marketing perspective? Drive best practice across Hubspot? Be a key driver in developing their ServicePath offering? Work with C level team to promote CRM excellence to sales and marketing teams This amazing role could be a game changer for your career. It will give you the opportunity to work directly with C level team at a multi award winning MSP to transform the way their sales and marketing CRM is utilized across their business. You'll have full ownership of the CRM, how its delivered, how its trained and the efficiency of how it works is essential for the smooth running of their business. ally exciting time in their business with lots of growth, lots of opportunity to develop and lots going on! So someone who can adapt and work at a quick pace is essential. RESPONSIBILITIES Consolidate existing CRM products into HubSpot/ServicePath - some of the Legacy platforms aren't even being used or are out of date! Develop and communicate a clear product vision for Sales & Marketing systems, considering market trends, customer feedback, and business objectives. Collaborate with cross-functional teams to define product goals and work with the Product Owners to agree long-term strategy. Own the product roadmap, prioritising features and enhancements based on customer impact, business value, and technical feasibility Translate high-level business requirements into actionable product features and user stories. Facilitate workshops and gather requirements from stakeholders, including end-users, business analysts, and technical teams. Ensure alignment between business processes and Sales & Marketing system capabilities. Work closely with the operational and development teams to ensure timely delivery of product features. Define acceptance criteria and collaborate on testing efforts Regularly update stakeholders on product progress, milestones, and upcoming releases. Champion the product and advocate for its value proposition. Analyse system usage data, financials, licensing costs and benefits to provide insights to craft decisions and demonstrate success. Engage Node4's Sales & Marketing community to ensure the systems embrace the latest best practice and governance. REQUIRED SKILLS & QUALIFICATIONS 2 years experience in managing CRM platforms, preferably in a sales & marketing context. Excellent verbal and written communication skills, with the ability to convey complex ideas concisely. Proven ability to work collaboratively with cross-functional teams, including engineering, design, sales, and marketing. Strong analytical and problem-solving skills, including a methodical approach to product development and documentation. The confidence to delve into business requirements and make recommendations to senior stakeholders and Directors. Full project life cycle experience, utilising Waterfall, Agile and DevOps methods as needed. DESIRABLE SKILLS & QUALIFICATIONS HubSpot DemandBase Salesforce QuotaPath ServicePath Please hit the button to Apply and/email (see below) or call Jimmy Hearne at InfraView for further info.
04/02/2025
Full time
CRM Manager - HubSpot/Sales/Marketing - £60,000 Do you want to own CRM from a sales and marketing perspective? Drive best practice across Hubspot? Be a key driver in developing their ServicePath offering? Work with C level team to promote CRM excellence to sales and marketing teams This amazing role could be a game changer for your career. It will give you the opportunity to work directly with C level team at a multi award winning MSP to transform the way their sales and marketing CRM is utilized across their business. You'll have full ownership of the CRM, how its delivered, how its trained and the efficiency of how it works is essential for the smooth running of their business. ally exciting time in their business with lots of growth, lots of opportunity to develop and lots going on! So someone who can adapt and work at a quick pace is essential. RESPONSIBILITIES Consolidate existing CRM products into HubSpot/ServicePath - some of the Legacy platforms aren't even being used or are out of date! Develop and communicate a clear product vision for Sales & Marketing systems, considering market trends, customer feedback, and business objectives. Collaborate with cross-functional teams to define product goals and work with the Product Owners to agree long-term strategy. Own the product roadmap, prioritising features and enhancements based on customer impact, business value, and technical feasibility Translate high-level business requirements into actionable product features and user stories. Facilitate workshops and gather requirements from stakeholders, including end-users, business analysts, and technical teams. Ensure alignment between business processes and Sales & Marketing system capabilities. Work closely with the operational and development teams to ensure timely delivery of product features. Define acceptance criteria and collaborate on testing efforts Regularly update stakeholders on product progress, milestones, and upcoming releases. Champion the product and advocate for its value proposition. Analyse system usage data, financials, licensing costs and benefits to provide insights to craft decisions and demonstrate success. Engage Node4's Sales & Marketing community to ensure the systems embrace the latest best practice and governance. REQUIRED SKILLS & QUALIFICATIONS 2 years experience in managing CRM platforms, preferably in a sales & marketing context. Excellent verbal and written communication skills, with the ability to convey complex ideas concisely. Proven ability to work collaboratively with cross-functional teams, including engineering, design, sales, and marketing. Strong analytical and problem-solving skills, including a methodical approach to product development and documentation. The confidence to delve into business requirements and make recommendations to senior stakeholders and Directors. Full project life cycle experience, utilising Waterfall, Agile and DevOps methods as needed. DESIRABLE SKILLS & QUALIFICATIONS HubSpot DemandBase Salesforce QuotaPath ServicePath Please hit the button to Apply and/email (see below) or call Jimmy Hearne at InfraView for further info.
Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) - Data Validation / Quality Assurance / Toxicology/ Documentation / English Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d). Background: We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives and we are fearless in both decision and action. And we believe that good business means a better world. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Pharmaceutical Sciences (PS) is a global function within Roche Pharma Research and Early Development (pRED). As a team member in the Prediction Modelling (PM) Chapter of PS, you will work in close collaboration with toxicologists as well as other scientists in pRED, having access to state-of-the-art bioinformatics and biostatistics tools and methods and gaining toxicological insights from experts in the field. Large Language Models (LLMs) have evolved beyond simple text completion tools into sophisticated systems capable of data extraction, summarization, enrichment, and knowledge capture. These advancements enable the retrieval of information previously locked within documents, reports, presentations, and meeting records, making it possible to repurpose this data and reverse translate knowledge from the past to inform future insights. The position in question focuses on transforming historical toxicology documents into structured, high-quality datasets through AI-powered extraction while supporting the application of LLMs for toxicological data understanding and enrichment from historical documents. The extracted data will be used to enhance existing data repositories and serve as a foundation for creating new ones tailored to the specific needs of toxicologists. While LLMs hold immense potential, they are also prone to generating inaccurate or fabricated information, commonly referred to as "hallucinations." To address this, rigorous data curation is essential. Curating and validating subsets of the extracted data will not only improve the quality and reliability of the outputs but also contribute to refining and enhancing the performance of the models themselves The perfect candidate: We are looking for a highly skilled and detail-oriented Toxicological Data Curator with a background in biology or toxicology or drug development or veterinary medicine etc. In this role, you will ensure the accuracy, consistency, and scientific validity of toxicological data captured by large language models (LLMs). You will cross-check data outputs against original sources, evaluate the reliability of AI-derived information, and contribute to the development of high-quality datasets to support drug safety and development efforts. Tasks & Responsibilities: Data Validation: Review toxicological data output generated by LLMs and validate it against original resources (eg, research articles, regulatory documents, toxicology databases). Identify and document discrepancies, errors, or ambiguities in AI-derived data. Build up pipeline/dataset (choose one if needed) for toxicological evaluation tasks . Quality Assurance: Ensure consistency, completeness, and scientific accuracy of curated toxicological datasets. Adhere to established quality control protocols and contribute to improving workflows as needed. . Toxicology Expertise: Apply toxicological knowledge to evaluate data related to preclinical and clinical toxicities, mechanisms of toxicity, safety biomarkers, and risk assessments. Assess relevance and applicability of curated data to specific drug development scenarios. . Collaboration: Work closely with computational toxicologists, data scientists, and cross-functional teams to align on curation standards and requirements. Provide feedback to enhance LLM performance based on identified gaps or inaccuracies in the extracted data. . Documentation and Reporting: Maintain detailed records of validation processes and outcomes. Prepare periodic reports summarizing curation progress, data quality metrics, and key findings. Must Haves: . Preferred Master's in Biology, Pharmacology, Toxicology, Drug Development, Biotechnology or a related field. . Experience with data curation, annotation, or systematic review methodologies is a plus. . Basic understanding of machine learning, LLMs, or natural language processing (NLP) tools is desirable but not required. . English fluent (mind. C1 Level) . Strong attention to detail and commitment to data accuracy. . Excellent critical thinking and problem-solving skills, particularly in evaluating scientific information. . Ability to synthesize complex toxicological data and present clear, actionable conclusions. . Effective written and verbal communication skills for reporting and collaboration. Reference Nr.: 923799TP Role: Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.03.2025 Duration: 6 Deadline :10.02.2025 If you are interested in this position, please send us your complete dossier. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
04/02/2025
Project-based
Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) - Data Validation / Quality Assurance / Toxicology/ Documentation / English Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d). Background: We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives and we are fearless in both decision and action. And we believe that good business means a better world. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Pharmaceutical Sciences (PS) is a global function within Roche Pharma Research and Early Development (pRED). As a team member in the Prediction Modelling (PM) Chapter of PS, you will work in close collaboration with toxicologists as well as other scientists in pRED, having access to state-of-the-art bioinformatics and biostatistics tools and methods and gaining toxicological insights from experts in the field. Large Language Models (LLMs) have evolved beyond simple text completion tools into sophisticated systems capable of data extraction, summarization, enrichment, and knowledge capture. These advancements enable the retrieval of information previously locked within documents, reports, presentations, and meeting records, making it possible to repurpose this data and reverse translate knowledge from the past to inform future insights. The position in question focuses on transforming historical toxicology documents into structured, high-quality datasets through AI-powered extraction while supporting the application of LLMs for toxicological data understanding and enrichment from historical documents. The extracted data will be used to enhance existing data repositories and serve as a foundation for creating new ones tailored to the specific needs of toxicologists. While LLMs hold immense potential, they are also prone to generating inaccurate or fabricated information, commonly referred to as "hallucinations." To address this, rigorous data curation is essential. Curating and validating subsets of the extracted data will not only improve the quality and reliability of the outputs but also contribute to refining and enhancing the performance of the models themselves The perfect candidate: We are looking for a highly skilled and detail-oriented Toxicological Data Curator with a background in biology or toxicology or drug development or veterinary medicine etc. In this role, you will ensure the accuracy, consistency, and scientific validity of toxicological data captured by large language models (LLMs). You will cross-check data outputs against original sources, evaluate the reliability of AI-derived information, and contribute to the development of high-quality datasets to support drug safety and development efforts. Tasks & Responsibilities: Data Validation: Review toxicological data output generated by LLMs and validate it against original resources (eg, research articles, regulatory documents, toxicology databases). Identify and document discrepancies, errors, or ambiguities in AI-derived data. Build up pipeline/dataset (choose one if needed) for toxicological evaluation tasks . Quality Assurance: Ensure consistency, completeness, and scientific accuracy of curated toxicological datasets. Adhere to established quality control protocols and contribute to improving workflows as needed. . Toxicology Expertise: Apply toxicological knowledge to evaluate data related to preclinical and clinical toxicities, mechanisms of toxicity, safety biomarkers, and risk assessments. Assess relevance and applicability of curated data to specific drug development scenarios. . Collaboration: Work closely with computational toxicologists, data scientists, and cross-functional teams to align on curation standards and requirements. Provide feedback to enhance LLM performance based on identified gaps or inaccuracies in the extracted data. . Documentation and Reporting: Maintain detailed records of validation processes and outcomes. Prepare periodic reports summarizing curation progress, data quality metrics, and key findings. Must Haves: . Preferred Master's in Biology, Pharmacology, Toxicology, Drug Development, Biotechnology or a related field. . Experience with data curation, annotation, or systematic review methodologies is a plus. . Basic understanding of machine learning, LLMs, or natural language processing (NLP) tools is desirable but not required. . English fluent (mind. C1 Level) . Strong attention to detail and commitment to data accuracy. . Excellent critical thinking and problem-solving skills, particularly in evaluating scientific information. . Ability to synthesize complex toxicological data and present clear, actionable conclusions. . Effective written and verbal communication skills for reporting and collaboration. Reference Nr.: 923799TP Role: Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.03.2025 Duration: 6 Deadline :10.02.2025 If you are interested in this position, please send us your complete dossier. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Integration Engineering Manager (Oracle PMS/POS) Central London (Hybrid) £65,000 - £70,000 per annum On behalf of an industry leading payment solution provider, I am seeking an experienced and proactive Integration Engineering Manager to lead a small team of 3 integration specialists. The Integration Engineering Manager will oversee the seamless integration of Oracle Opera and Oracle Simphony systems, with a focus on payment integration and ensuring smooth interconnectivity between different platforms. The ideal candidate will possess in-depth knowledge of Oracle Opera and Simphony systems, have strong project management skills, and ensure the stability and efficiency of payment integration processes across multiple platforms. While the organisation operates flexible hybrid working, their expectation of the role is to be based in their Central London offices 2 days per week. Responsibilities: Lead, mentor, and manage a team of 3 integration specialists, ensuring the team meets performance expectations and project deadlines. Oversee the integration of Oracle Opera (property management system) and Oracle Simphony (point of sale system), with a specific focus on payment gateway integration. Work closely with internal stakeholders to understand business needs, define integration requirements, and implement scalable solutions. Ensure the integration architecture aligns with the organization's technical and operational goals, providing seamless functionality across all systems. Manage the design, development, testing, and deployment of system integrations, ensuring data accuracy and system reliability. Monitor and troubleshoot any issues within the Oracle Opera, Oracle Simphony, and payment systems to ensure smooth operations. Collaborate with vendors, IT teams, and other departments to resolve any integration-related issues or incidents. Stay up to date with industry trends and system updates related to Oracle Opera, Simphony, and payment integration technologies. Develop and maintain comprehensive documentation for system integration processes and procedures. Train team members and other key stakeholders on integration processes and best practices. Experience/Skills required: Minimum 5 years of experience in PMS/POS integration, with at least 2 years of experience in a managerial or team lead role. Strong knowledge of Oracle Opera and Oracle Simphony systems, with proven experience in integrating payment gateways. Proficiency in troubleshooting, problem-solving, and debugging technical issues related to system integrations. Experience working with third-party payment processing solutions. Familiarity with hotel or hospitality industry operations is a plus. Excellent communication skills, with the ability to translate technical concepts into business language. Strong project management skills with the ability to manage multiple projects and deadlines simultaneously. Leadership skills with a focus on team development, collaboration, and effective delegation.
04/02/2025
Full time
Integration Engineering Manager (Oracle PMS/POS) Central London (Hybrid) £65,000 - £70,000 per annum On behalf of an industry leading payment solution provider, I am seeking an experienced and proactive Integration Engineering Manager to lead a small team of 3 integration specialists. The Integration Engineering Manager will oversee the seamless integration of Oracle Opera and Oracle Simphony systems, with a focus on payment integration and ensuring smooth interconnectivity between different platforms. The ideal candidate will possess in-depth knowledge of Oracle Opera and Simphony systems, have strong project management skills, and ensure the stability and efficiency of payment integration processes across multiple platforms. While the organisation operates flexible hybrid working, their expectation of the role is to be based in their Central London offices 2 days per week. Responsibilities: Lead, mentor, and manage a team of 3 integration specialists, ensuring the team meets performance expectations and project deadlines. Oversee the integration of Oracle Opera (property management system) and Oracle Simphony (point of sale system), with a specific focus on payment gateway integration. Work closely with internal stakeholders to understand business needs, define integration requirements, and implement scalable solutions. Ensure the integration architecture aligns with the organization's technical and operational goals, providing seamless functionality across all systems. Manage the design, development, testing, and deployment of system integrations, ensuring data accuracy and system reliability. Monitor and troubleshoot any issues within the Oracle Opera, Oracle Simphony, and payment systems to ensure smooth operations. Collaborate with vendors, IT teams, and other departments to resolve any integration-related issues or incidents. Stay up to date with industry trends and system updates related to Oracle Opera, Simphony, and payment integration technologies. Develop and maintain comprehensive documentation for system integration processes and procedures. Train team members and other key stakeholders on integration processes and best practices. Experience/Skills required: Minimum 5 years of experience in PMS/POS integration, with at least 2 years of experience in a managerial or team lead role. Strong knowledge of Oracle Opera and Oracle Simphony systems, with proven experience in integrating payment gateways. Proficiency in troubleshooting, problem-solving, and debugging technical issues related to system integrations. Experience working with third-party payment processing solutions. Familiarity with hotel or hospitality industry operations is a plus. Excellent communication skills, with the ability to translate technical concepts into business language. Strong project management skills with the ability to manage multiple projects and deadlines simultaneously. Leadership skills with a focus on team development, collaboration, and effective delegation.
Senior ServiceNow Developer - JP Morgan - London- 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in London on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow and web development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
03/02/2025
Project-based
Senior ServiceNow Developer - JP Morgan - London- 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in London on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow and web development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Software Engineers (C#/WPF Or C++/QT) Guildford, Surrey £60000 - £90000 + 25% Bonus, 10% Pension, Private Medical. - A Masters or PhD Degree in Engineering, Science or Mathematics disciplines. - Can work Full time in Guildford in the office. Your new company This leading Software provider are looking to bolster their engineering team with 2 experienced Software Engineers. You will be working Full time in their head office location in the heart of Guildford close to the University and with excellent transport to London and the surrounding areas in Surrey. Your new role You'll join a well-established business with decades experience taking them a market leading position. Building on an impressive 2024 they pushed towards 100 headcount and have the investment and product positioning to go again this year, particularly in the Engineering team. It's a rapidly changing environment and they champion Agile, so it's important you are flexible and appreciate the nature of a business at the cutting edge of security technology. You'll be working to deliver a new suite of highly scalable products and a lot of the requirements are greenfield. The company control the systems they build, meaning developers can be intrinsic with the user and understand their journey to build a better product. You will be working on Real Time systems driven by large data sets, so we are looking for Engineers with a background in R&D environments. You role will be diverse and I expect no two days to be the same, the product is market-leading and requires deep level of expertise/mastery in your craft. You can work on Full Stack Windows Development, Systems Architecture and GUI Design or could be at the granular level looking at the development of algorithms, geological models and workflows. You will be expected to bring new ideas to the table in whatever guise you join, but with the imminent growth there are Senior and Leadership opportunities to aspire to. It's an internally creative team that champion collaboration, they want constant suggestions of how to re-engineer things, not just work from a brief. What you'll need to succeed We're looking for those with an advanced degree (Masters or PhD) in Science, Maths, Engineering, Geology or Computing. We're looking for 5+ years hands-on experience using either C++/Qt framwork, OR C# Winforms with WPF/MVVM. Experience with Multithreading and GPU Development is essential and 2D/3D Graphics Development and Continuous Integration knowledge is beneficial. Experience or personal projects exploring Machine Learning and AI would fit well. What you'll get in return You'll work for a technology focused company building innovative products. There's an excellent rewards scheme in place including a big annual bonus, 10% pension match, private healthcare, 25 days holiday and long term sick cover. There is parking on site and a modern office space with excellent amenities. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
31/01/2025
Full time
Software Engineers (C#/WPF Or C++/QT) Guildford, Surrey £60000 - £90000 + 25% Bonus, 10% Pension, Private Medical. - A Masters or PhD Degree in Engineering, Science or Mathematics disciplines. - Can work Full time in Guildford in the office. Your new company This leading Software provider are looking to bolster their engineering team with 2 experienced Software Engineers. You will be working Full time in their head office location in the heart of Guildford close to the University and with excellent transport to London and the surrounding areas in Surrey. Your new role You'll join a well-established business with decades experience taking them a market leading position. Building on an impressive 2024 they pushed towards 100 headcount and have the investment and product positioning to go again this year, particularly in the Engineering team. It's a rapidly changing environment and they champion Agile, so it's important you are flexible and appreciate the nature of a business at the cutting edge of security technology. You'll be working to deliver a new suite of highly scalable products and a lot of the requirements are greenfield. The company control the systems they build, meaning developers can be intrinsic with the user and understand their journey to build a better product. You will be working on Real Time systems driven by large data sets, so we are looking for Engineers with a background in R&D environments. You role will be diverse and I expect no two days to be the same, the product is market-leading and requires deep level of expertise/mastery in your craft. You can work on Full Stack Windows Development, Systems Architecture and GUI Design or could be at the granular level looking at the development of algorithms, geological models and workflows. You will be expected to bring new ideas to the table in whatever guise you join, but with the imminent growth there are Senior and Leadership opportunities to aspire to. It's an internally creative team that champion collaboration, they want constant suggestions of how to re-engineer things, not just work from a brief. What you'll need to succeed We're looking for those with an advanced degree (Masters or PhD) in Science, Maths, Engineering, Geology or Computing. We're looking for 5+ years hands-on experience using either C++/Qt framwork, OR C# Winforms with WPF/MVVM. Experience with Multithreading and GPU Development is essential and 2D/3D Graphics Development and Continuous Integration knowledge is beneficial. Experience or personal projects exploring Machine Learning and AI would fit well. What you'll get in return You'll work for a technology focused company building innovative products. There's an excellent rewards scheme in place including a big annual bonus, 10% pension match, private healthcare, 25 days holiday and long term sick cover. There is parking on site and a modern office space with excellent amenities. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Description: Infrastructure Requirements Specialist - AI Projects Position Title: Infrastructure Requirements Specialist - AI Projects Department: Data & AI Department Location: Riyadh Reporting To: Director Data & AI Position Overview: We are seeking a highly skilled and experienced Infrastructure Requirements Specialist to join our team within a large national defence organisation. This role focuses on designing and defining infrastructure requirements for cutting-edge Artificial Intelligence (AI) projects that support national security and defence objectives. The ideal candidate will bridge the gap between AI project teams and infrastructure architects, ensuring scalable, secure, and high-performance solutions. Key Responsibilities: Infrastructure Analysis and Design: Collaborate with AI project teams to understand computational, storage, and networking needs. Define infrastructure architecture to support AI development, deployment, and operational environments. Understand dependencies between other initiatives. Requirements Gathering: Derive technical infrastructure requirements for AI projects, including private cloud, edge, and on-premises solutions. Conduct capacity planning to meet project-specific data processing and model training requirements. Assist in the Procurement and Delivery Management processes. Security and Compliance: Ensure that infrastructure designs adhere to national defence security standards and compliance regulations. Identify risks and recommend mitigation strategies for infrastructure vulnerabilities. Stakeholder Engagement: Act as a liaison between AI researchers, software engineers, and infrastructure teams. Communicate requirements effectively to ensure alignment with organisational objectives. Technology Evaluation and Innovation: Evaluate emerging technologies and their feasibility for AI infrastructure enhancement. Recommend hardware and software solutions to optimise AI performance and scalability. Performance Optimisation: Monitor infrastructure performance during AI project life cycles and suggest improvements. Optimise the use of GPUs, TPUs, and other specialised hardware for AI workloads. Documentation and Reporting: Develop detailed technical documentation of requirements, designs, and recommendations. Provide regular updates to leadership on project progress and infrastructure alignment. Key Qualifications and Experience: Education: Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field. Professional certifications in AI computing or infrastructure management are desirable. Experience: Minimum 7 years of experience in infrastructure design, with at least 3 years focusing on AI/ML projects. Demonstrated experience in national security or defence organisations is preferred. Technical Skills: Expertise in high-performance computing, distributed systems, and data storage solutions. Familiarity with AI/ML frameworks and their infrastructure needs. Proficient in relevant security standards such as ISO 27001, NIST, or similar frameworks. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to work under pressure and manage multiple priorities in a high-stakes environment.
30/01/2025
Full time
Job Description: Infrastructure Requirements Specialist - AI Projects Position Title: Infrastructure Requirements Specialist - AI Projects Department: Data & AI Department Location: Riyadh Reporting To: Director Data & AI Position Overview: We are seeking a highly skilled and experienced Infrastructure Requirements Specialist to join our team within a large national defence organisation. This role focuses on designing and defining infrastructure requirements for cutting-edge Artificial Intelligence (AI) projects that support national security and defence objectives. The ideal candidate will bridge the gap between AI project teams and infrastructure architects, ensuring scalable, secure, and high-performance solutions. Key Responsibilities: Infrastructure Analysis and Design: Collaborate with AI project teams to understand computational, storage, and networking needs. Define infrastructure architecture to support AI development, deployment, and operational environments. Understand dependencies between other initiatives. Requirements Gathering: Derive technical infrastructure requirements for AI projects, including private cloud, edge, and on-premises solutions. Conduct capacity planning to meet project-specific data processing and model training requirements. Assist in the Procurement and Delivery Management processes. Security and Compliance: Ensure that infrastructure designs adhere to national defence security standards and compliance regulations. Identify risks and recommend mitigation strategies for infrastructure vulnerabilities. Stakeholder Engagement: Act as a liaison between AI researchers, software engineers, and infrastructure teams. Communicate requirements effectively to ensure alignment with organisational objectives. Technology Evaluation and Innovation: Evaluate emerging technologies and their feasibility for AI infrastructure enhancement. Recommend hardware and software solutions to optimise AI performance and scalability. Performance Optimisation: Monitor infrastructure performance during AI project life cycles and suggest improvements. Optimise the use of GPUs, TPUs, and other specialised hardware for AI workloads. Documentation and Reporting: Develop detailed technical documentation of requirements, designs, and recommendations. Provide regular updates to leadership on project progress and infrastructure alignment. Key Qualifications and Experience: Education: Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field. Professional certifications in AI computing or infrastructure management are desirable. Experience: Minimum 7 years of experience in infrastructure design, with at least 3 years focusing on AI/ML projects. Demonstrated experience in national security or defence organisations is preferred. Technical Skills: Expertise in high-performance computing, distributed systems, and data storage solutions. Familiarity with AI/ML frameworks and their infrastructure needs. Proficient in relevant security standards such as ISO 27001, NIST, or similar frameworks. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to work under pressure and manage multiple priorities in a high-stakes environment.
Service Desk Analyst 6 months £111.59 per day (Inside IR35) Fully on-site working in Yorkshire As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service requests supporting the ICT technology strategy and road map. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following company processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. Key Responsibilities in this role Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition life cycle to support the business requirements of the organisation. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements for this position To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy, multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer-focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
30/01/2025
Project-based
Service Desk Analyst 6 months £111.59 per day (Inside IR35) Fully on-site working in Yorkshire As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service requests supporting the ICT technology strategy and road map. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following company processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. Key Responsibilities in this role Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition life cycle to support the business requirements of the organisation. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements for this position To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy, multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer-focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior ServiceNow Developer - JP Morgan - Bournemouth - 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in Bournemouth on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
29/01/2025
Project-based
Senior ServiceNow Developer - JP Morgan - Bournemouth - 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in Bournemouth on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
