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Infrastructure Manager - York (Hybrid) My Industry leading client is currently seeking an Infrastructure Manager to join a busy IT environment to manage a 3rd line Infrastructure team. In order to be considered for this role you will need to possess line management experience & come from a highly technical background. Duties and Responsibilities Overall responsibility for the management of a team of highly skilled engineers both technically & direct management. Ensuring 3rd Line backlog is managed within OLAs & SLAs, stepping in to clear technically challenging tickets. Responsible for training & development of the engineers. Close day to day working with internal IT Service Delivery, Projects, Technical Delivery & Security teams. Managing Infrastructure team weekly reporting. Managing/coordinating operational changes inside/outside of core hours (dependent on activity). Skills/Requirements Strong Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, & Traffic Managers. O365, Teams, Exchange online, PowerShell experience. Hands-on experience with writing SQL queries. Strong VMware & Hyper-V knowledge. Proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Good understanding of WAN, SDWAN, MPLS, FTTp/c, FortiGate Firewall/Manager/Analyzer, Draytek Router, Ubiquiti stack, Wireless Networks (planning/support). Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy & WSUS. In-depth incident management knowledge, understanding of ITSM toolsets. Infrastructure Manager - York (Hybrid)