Data Scientist Lead - Data Strategy - Data Literacy - Machine Learning - Artificial Intelligence My high-end client are looking for a Data Science Lead who will manage a team of high functioning Data Scientists to help with our growth strategy. You will ensure that your team are contributing to both the short- and long-term decision making of the business, as you help to embed the utilisation of data as a product, this could range from building propensity modelling, LTV predictions, incremental testing, segmentation modelling, econometrics in addition to guiding each team member to set ambitious strategies, working towards these in a data driven way. Duties/Responsibilities: Data Science strategy, vision, and roadmap - Support the Head of Data & Insight by defining and communicating the data science strategy, vision, and roadmap. Business requirements and data development through Data Science - Collaborating with business stakeholders and Data Council to gather and document detailed requirements for data science use cases, including defining use cases, acceptance criteria and functional specifications. Managing a team of Data Scientists - Day-to-day management of a team of data science specialists and Helping the team to determine the best route for tackling use cases Improving data literacy across the business - Engage with both technical and non-technical audiences to explain the business value of a data science projects. Project delivery - Required to build innovative and effective approaches to solving analytics problems and communicating clear and relevant results and methodologies to internal stakeholders. Knowledge, Skills and Experience Extensive experience of managing multidisciplinary data teams (including data science, software development, research) Experience of in the field practitioner experience of various analytical methods including Machine Learning & Artificial Intelligence Experience of Business Analytics Experience stakeholder management, including senior leaders, Executives and Board members. Marketing experience, with a track record of achieving growth using data driven reasoning
04/02/2025
Full time
Data Scientist Lead - Data Strategy - Data Literacy - Machine Learning - Artificial Intelligence My high-end client are looking for a Data Science Lead who will manage a team of high functioning Data Scientists to help with our growth strategy. You will ensure that your team are contributing to both the short- and long-term decision making of the business, as you help to embed the utilisation of data as a product, this could range from building propensity modelling, LTV predictions, incremental testing, segmentation modelling, econometrics in addition to guiding each team member to set ambitious strategies, working towards these in a data driven way. Duties/Responsibilities: Data Science strategy, vision, and roadmap - Support the Head of Data & Insight by defining and communicating the data science strategy, vision, and roadmap. Business requirements and data development through Data Science - Collaborating with business stakeholders and Data Council to gather and document detailed requirements for data science use cases, including defining use cases, acceptance criteria and functional specifications. Managing a team of Data Scientists - Day-to-day management of a team of data science specialists and Helping the team to determine the best route for tackling use cases Improving data literacy across the business - Engage with both technical and non-technical audiences to explain the business value of a data science projects. Project delivery - Required to build innovative and effective approaches to solving analytics problems and communicating clear and relevant results and methodologies to internal stakeholders. Knowledge, Skills and Experience Extensive experience of managing multidisciplinary data teams (including data science, software development, research) Experience of in the field practitioner experience of various analytical methods including Machine Learning & Artificial Intelligence Experience of Business Analytics Experience stakeholder management, including senior leaders, Executives and Board members. Marketing experience, with a track record of achieving growth using data driven reasoning
This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
04/02/2025
Full time
This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
04/02/2025
Full time
This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Role: Business Architect Job Purpose/Overview (Briefly state the Job's overall mission) The Business Architect is responsible for supporting the Business Architecture Lead in formulating, directing, and the delivery of Business Architecture projects undertaken by the EPR Programme across the Nuclear New Builds in the UK. They work in partnership with Senior Managers deploying expert business analysis skill, broad business knowledge and specialist expertise to create solutions that deliver an effective and efficient business operating model. They remain engaged throughout development and implementation to manage requirements change, validate the solution, and prepare the business for implementation. Principal Accountabilities Engage with relevant stakeholders as the key contact to develop the initial project concept, elaborating the primary business objectives, clarifying the scope and impacts of the proposed change and identifying the initial risks, issues, assumptions and dependencies that affect the successful outcome of the project Consult with senior management and other key stakeholders to capture, evaluate, challenge and prioritise business requirements and success measures Collaborate with 3rd party delivery partners to identify the best solution options including structured evaluation and appraisal of options that ensure user-friendly and efficient solutions Develop robust mandates and investment cases for business architecture projects. Challenge suggested benefits, translate intangible benefits into tangible benefits and identify additional benefits to maximise the extracted value of the proposed change Act as custodian for the business requirements through the project life cycle to ensure consistency with the defined solution and delivery of the identified business outcomes Use knowledge of current and emerging trends to enable continuous business improvement that employ the latest best practice methods and best in breed technical solutions Support business acceptance of developed solutions, including process and system walkthrough and business acceptance testing Manage the projects adherence to core delivery assurance principles Dimensions The Business Architect is reporting into one of the Business Architecture Lead and collaborating with the wider Business Architects network of circa 12 Architects. They will work aligned to projects within a delivery function (eg, Engineering, Construction, Project Delivery and Business Services), led by a Business Architecture Lead who holds accountability for the entire pipeline of work within the function Knowledge & Skills Essential Knowledge of successful business architecture change in complex and evolving environment. In depth knowledge of business process analysis and design techniques, including the use of modelling and collaborative tools. Strong workshop facilitation and interview skills, including negotiation, influence, mediation, and conflict management skills. Desirable Extensive knowledge of standard methods and techniques, with the ability to select the appropriate approach for a particular assignment. Strong proven strategic investigative and analytical skills using a variety of analysis techniques. Qualifications & Experience Essential Relevant qualifications and experience in one or more of the Business Architecture disciplines of process management, business analysis, data and management information or IT system development. ONR licence conditions, ONR (CNS) requirements and implications for Business Architecture IT Services. Experience delivering Business Architecture solutions that eliminate duplication and improve efficiency of business operations. Experience of formal project management techniques, such as Prince2 Experience of Request For Information (RFI) and Invitation To Tender (ITT) activities, including the creation and use of an evaluation score card. Excellent communication, presentation, and written skills, with relevant experience of influencing decision making of senior executives, business managers and third parties at a strategic level. Experience of developing business cases for large complex business change programmes, including financial and numerical modelling and appraisal skills. Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives, and we can't always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises. Development Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. We will work with you to create a bespoke training plan. Benefits We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
04/02/2025
Full time
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Role: Business Architect Job Purpose/Overview (Briefly state the Job's overall mission) The Business Architect is responsible for supporting the Business Architecture Lead in formulating, directing, and the delivery of Business Architecture projects undertaken by the EPR Programme across the Nuclear New Builds in the UK. They work in partnership with Senior Managers deploying expert business analysis skill, broad business knowledge and specialist expertise to create solutions that deliver an effective and efficient business operating model. They remain engaged throughout development and implementation to manage requirements change, validate the solution, and prepare the business for implementation. Principal Accountabilities Engage with relevant stakeholders as the key contact to develop the initial project concept, elaborating the primary business objectives, clarifying the scope and impacts of the proposed change and identifying the initial risks, issues, assumptions and dependencies that affect the successful outcome of the project Consult with senior management and other key stakeholders to capture, evaluate, challenge and prioritise business requirements and success measures Collaborate with 3rd party delivery partners to identify the best solution options including structured evaluation and appraisal of options that ensure user-friendly and efficient solutions Develop robust mandates and investment cases for business architecture projects. Challenge suggested benefits, translate intangible benefits into tangible benefits and identify additional benefits to maximise the extracted value of the proposed change Act as custodian for the business requirements through the project life cycle to ensure consistency with the defined solution and delivery of the identified business outcomes Use knowledge of current and emerging trends to enable continuous business improvement that employ the latest best practice methods and best in breed technical solutions Support business acceptance of developed solutions, including process and system walkthrough and business acceptance testing Manage the projects adherence to core delivery assurance principles Dimensions The Business Architect is reporting into one of the Business Architecture Lead and collaborating with the wider Business Architects network of circa 12 Architects. They will work aligned to projects within a delivery function (eg, Engineering, Construction, Project Delivery and Business Services), led by a Business Architecture Lead who holds accountability for the entire pipeline of work within the function Knowledge & Skills Essential Knowledge of successful business architecture change in complex and evolving environment. In depth knowledge of business process analysis and design techniques, including the use of modelling and collaborative tools. Strong workshop facilitation and interview skills, including negotiation, influence, mediation, and conflict management skills. Desirable Extensive knowledge of standard methods and techniques, with the ability to select the appropriate approach for a particular assignment. Strong proven strategic investigative and analytical skills using a variety of analysis techniques. Qualifications & Experience Essential Relevant qualifications and experience in one or more of the Business Architecture disciplines of process management, business analysis, data and management information or IT system development. ONR licence conditions, ONR (CNS) requirements and implications for Business Architecture IT Services. Experience delivering Business Architecture solutions that eliminate duplication and improve efficiency of business operations. Experience of formal project management techniques, such as Prince2 Experience of Request For Information (RFI) and Invitation To Tender (ITT) activities, including the creation and use of an evaluation score card. Excellent communication, presentation, and written skills, with relevant experience of influencing decision making of senior executives, business managers and third parties at a strategic level. Experience of developing business cases for large complex business change programmes, including financial and numerical modelling and appraisal skills. Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives, and we can't always be in the office. This is why we embrace flexible working. Covid-19 has changed the way we work forever, and a new flexible working policy will be released when the situation stabilises. Development Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. We will work with you to create a bespoke training plan. Benefits We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) - Data Validation / Quality Assurance / Toxicology/ Documentation / English Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d). Background: We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives and we are fearless in both decision and action. And we believe that good business means a better world. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Pharmaceutical Sciences (PS) is a global function within Roche Pharma Research and Early Development (pRED). As a team member in the Prediction Modelling (PM) Chapter of PS, you will work in close collaboration with toxicologists as well as other scientists in pRED, having access to state-of-the-art bioinformatics and biostatistics tools and methods and gaining toxicological insights from experts in the field. Large Language Models (LLMs) have evolved beyond simple text completion tools into sophisticated systems capable of data extraction, summarization, enrichment, and knowledge capture. These advancements enable the retrieval of information previously locked within documents, reports, presentations, and meeting records, making it possible to repurpose this data and reverse translate knowledge from the past to inform future insights. The position in question focuses on transforming historical toxicology documents into structured, high-quality datasets through AI-powered extraction while supporting the application of LLMs for toxicological data understanding and enrichment from historical documents. The extracted data will be used to enhance existing data repositories and serve as a foundation for creating new ones tailored to the specific needs of toxicologists. While LLMs hold immense potential, they are also prone to generating inaccurate or fabricated information, commonly referred to as "hallucinations." To address this, rigorous data curation is essential. Curating and validating subsets of the extracted data will not only improve the quality and reliability of the outputs but also contribute to refining and enhancing the performance of the models themselves The perfect candidate: We are looking for a highly skilled and detail-oriented Toxicological Data Curator with a background in biology or toxicology or drug development or veterinary medicine etc. In this role, you will ensure the accuracy, consistency, and scientific validity of toxicological data captured by large language models (LLMs). You will cross-check data outputs against original sources, evaluate the reliability of AI-derived information, and contribute to the development of high-quality datasets to support drug safety and development efforts. Tasks & Responsibilities: Data Validation: Review toxicological data output generated by LLMs and validate it against original resources (eg, research articles, regulatory documents, toxicology databases). Identify and document discrepancies, errors, or ambiguities in AI-derived data. Build up pipeline/dataset (choose one if needed) for toxicological evaluation tasks . Quality Assurance: Ensure consistency, completeness, and scientific accuracy of curated toxicological datasets. Adhere to established quality control protocols and contribute to improving workflows as needed. . Toxicology Expertise: Apply toxicological knowledge to evaluate data related to preclinical and clinical toxicities, mechanisms of toxicity, safety biomarkers, and risk assessments. Assess relevance and applicability of curated data to specific drug development scenarios. . Collaboration: Work closely with computational toxicologists, data scientists, and cross-functional teams to align on curation standards and requirements. Provide feedback to enhance LLM performance based on identified gaps or inaccuracies in the extracted data. . Documentation and Reporting: Maintain detailed records of validation processes and outcomes. Prepare periodic reports summarizing curation progress, data quality metrics, and key findings. Must Haves: . Preferred Master's in Biology, Pharmacology, Toxicology, Drug Development, Biotechnology or a related field. . Experience with data curation, annotation, or systematic review methodologies is a plus. . Basic understanding of machine learning, LLMs, or natural language processing (NLP) tools is desirable but not required. . English fluent (mind. C1 Level) . Strong attention to detail and commitment to data accuracy. . Excellent critical thinking and problem-solving skills, particularly in evaluating scientific information. . Ability to synthesize complex toxicological data and present clear, actionable conclusions. . Effective written and verbal communication skills for reporting and collaboration. Reference Nr.: 923799TP Role: Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.03.2025 Duration: 6 Deadline :10.02.2025 If you are interested in this position, please send us your complete dossier. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
04/02/2025
Project-based
Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) - Data Validation / Quality Assurance / Toxicology/ Documentation / English Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d). Background: We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives and we are fearless in both decision and action. And we believe that good business means a better world. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Pharmaceutical Sciences (PS) is a global function within Roche Pharma Research and Early Development (pRED). As a team member in the Prediction Modelling (PM) Chapter of PS, you will work in close collaboration with toxicologists as well as other scientists in pRED, having access to state-of-the-art bioinformatics and biostatistics tools and methods and gaining toxicological insights from experts in the field. Large Language Models (LLMs) have evolved beyond simple text completion tools into sophisticated systems capable of data extraction, summarization, enrichment, and knowledge capture. These advancements enable the retrieval of information previously locked within documents, reports, presentations, and meeting records, making it possible to repurpose this data and reverse translate knowledge from the past to inform future insights. The position in question focuses on transforming historical toxicology documents into structured, high-quality datasets through AI-powered extraction while supporting the application of LLMs for toxicological data understanding and enrichment from historical documents. The extracted data will be used to enhance existing data repositories and serve as a foundation for creating new ones tailored to the specific needs of toxicologists. While LLMs hold immense potential, they are also prone to generating inaccurate or fabricated information, commonly referred to as "hallucinations." To address this, rigorous data curation is essential. Curating and validating subsets of the extracted data will not only improve the quality and reliability of the outputs but also contribute to refining and enhancing the performance of the models themselves The perfect candidate: We are looking for a highly skilled and detail-oriented Toxicological Data Curator with a background in biology or toxicology or drug development or veterinary medicine etc. In this role, you will ensure the accuracy, consistency, and scientific validity of toxicological data captured by large language models (LLMs). You will cross-check data outputs against original sources, evaluate the reliability of AI-derived information, and contribute to the development of high-quality datasets to support drug safety and development efforts. Tasks & Responsibilities: Data Validation: Review toxicological data output generated by LLMs and validate it against original resources (eg, research articles, regulatory documents, toxicology databases). Identify and document discrepancies, errors, or ambiguities in AI-derived data. Build up pipeline/dataset (choose one if needed) for toxicological evaluation tasks . Quality Assurance: Ensure consistency, completeness, and scientific accuracy of curated toxicological datasets. Adhere to established quality control protocols and contribute to improving workflows as needed. . Toxicology Expertise: Apply toxicological knowledge to evaluate data related to preclinical and clinical toxicities, mechanisms of toxicity, safety biomarkers, and risk assessments. Assess relevance and applicability of curated data to specific drug development scenarios. . Collaboration: Work closely with computational toxicologists, data scientists, and cross-functional teams to align on curation standards and requirements. Provide feedback to enhance LLM performance based on identified gaps or inaccuracies in the extracted data. . Documentation and Reporting: Maintain detailed records of validation processes and outcomes. Prepare periodic reports summarizing curation progress, data quality metrics, and key findings. Must Haves: . Preferred Master's in Biology, Pharmacology, Toxicology, Drug Development, Biotechnology or a related field. . Experience with data curation, annotation, or systematic review methodologies is a plus. . Basic understanding of machine learning, LLMs, or natural language processing (NLP) tools is desirable but not required. . English fluent (mind. C1 Level) . Strong attention to detail and commitment to data accuracy. . Excellent critical thinking and problem-solving skills, particularly in evaluating scientific information. . Ability to synthesize complex toxicological data and present clear, actionable conclusions. . Effective written and verbal communication skills for reporting and collaboration. Reference Nr.: 923799TP Role: Data specialist/curator for Large Language Models-derived toxicological (meta)data (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 80-100% Start: 01.03.2025 Duration: 6 Deadline :10.02.2025 If you are interested in this position, please send us your complete dossier. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Remote Sensing Specialist (Carbon Offsetting) The Rewilding Company is a pioneering organisation dedicated to restoring and enhancing natural ecosystems through innovative rewilding practices. Our mission is to create resilient landscapes that support biodiversity, combat climate change, and foster sustainable communities. By leveraging cutting-edge technology and scientific research, we aim to revitalize degraded habitats and promote the reintroduction of native species. As we expand our efforts globally, we are looking for a Remote Sensing Specialist to join our dynamic team, bringing expertise in satellite imagery and data analysis to help monitor and assess the impact of our rewilding initiatives. Key words: Biodiversity assessments; Blue carbon; Carbon credits; Environmental Monitoring; Field Surveys; Forestry; Geospatial Analysis; LiDAR; Mangroves; REDD; Reforestation; Restoration; Sentinel 2. Key details Eligibility: Must have the right to work in the UK Qualifications: PhD in remote sensing and a background in the private sector (candidates with an MSc in remote sensing and strong experience in the private sector will also be considered) Working Arrangement: Fully remote Salary: £35,000 - £50,000 (dependent on experience), plus a bonus of 50% of the salary if Key Performance Indicators are me Apologies in advance, but we won t respond to candidates that do not meet the eligibility and qualifications criteria. Key Responsibilities • Lead the innovation and integration of machine learning techniques to enhance the identification and classification of landcover types, ensuring high temporal and spatial resolution using remote sensing data (e.g., Sentinel 2, SAR, JAXA, Landsat imagery) while focusing on improving accuracy and reducing uncertainty. • Spearhead the development and deployment of machine learning models to monitor and predict both historic and ongoing changes in forest cover for conservation and reforestation projects, optimising outcomes through advanced analytics. • Drive the creation of dynamic, data-driven models that assess the annual risk of deforestation over the project lifetime, incorporating digital terrain models and leveraging predictive machine learning algorithms to forecast trends. • Lead carbon projection modelling over the project lifetime, utilising state-of-the-art satellite data, machine learning, and remote sensing techniques to enhance predictive accuracy. • Innovate and apply cutting-edge remote sensing and machine learning methods to monitor sea-level rise and its impact on project areas, ensuring timely insights for decision-making. • Develop models using satellite data and machine learning to determine forest height, soil organic carbon, forest biomass and tree species at high spatial and temporal resolutions, ensuring a comprehensive analysis of environmental health. • Identify suitable reforestation areas through machine learning-driven analysis of multi-source satellite and drone data, optimising land-use strategies. • Oversee the processing and analysis of drone-mounted remote sensing data, such as LiDAR, to enhance understanding of terrain and vegetation structures. • Lead efforts in modelling species zonation using advanced machine learning techniques to refine ecosystem restoration strategies. • Develop innovative methodologies for utilising remote sensing and machine learning approaches to baseline and monitor social and biodiversity impacts. • Collaborate with operational teams to integrate field data with remote sensing outputs. Essential Skills and Qualifications: • Master s degree or PhD in Remote Sensing, Geospatial Science, Environmental Science, or a related field, with a proven ability to lead innovation in the application of machine learning to geospatial analysis. • Extensive experience in remote sensing, GIS applications, and advanced data analytics, with a focus on leveraging machine learning to improve decision-making. • Proficiency in remote sensing software (e.g., ENVI, ERDAS Imagine) and GIS tools (e.g., ArcGIS, QGIS), as well as experience in machine learning libraries such as TensorFlow or PyTorch. • Demonstrated experience in processing and interpreting satellite imagery (e.g., Sentinel 2, Landsat) using machine learning and deep learning algorithms to reduce uncertainty and increase accuracy. • Ability to create commercial-standard data visualisations and communicate complex data insights to various audiences, from technical teams to non-expert stakeholders, adapting interpretation methods accordingly. • Willingness to work within an international, multicultural, remote team. • A commitment to openly share and collaboratively test work with colleagues throughout every stage of the process, fostering a culture of transparency, peer feedback, and continuous improvement. • Strong analytical and leadership skills, with a track record of driving innovation in remote sensing data processing and interpretation. • Ability to self-manage and adopt an agile approach to tasks, thriving in fast-paced, startup environments where adaptability and self-direction are key. • Proven commitment to staying updated with the latest advancements in remote sensing, machine learning, and environmental science, with the ability to challenge conventional approaches and foster both incremental and transformative change. • Experience incorporating fieldwork with remote sensing projects, collaborating with operational teams on the ground to collect and integrate underlying data. • Willingness to conduct field work, including to remote regions. • The right to work in the UK. Desired Skills: • Experience with carbon markets, Verra methodologies, and an understanding of how machine learning can optimise carbon credit calculations. • Familiarity with translating workflows into R and developing reproducible machine learning models. • Willingness to relocate to Cornwall, UK; enabling regular in person working with the CEO and Technical Lead. What We Offer: • £35,000 - £50,000 (dependent on experience), plus a bonus of 50% of the salary if Key Performance Indicators are met. • Flexible working hours and a supportive remote work environment. • The opportunity to lead impactful projects that contribute to climate change mitigation and biodiversity preservation. • Opportunities for professional development and growth, with a focus on driving innovation and leading advancements in remote sensing and machine learning. How to Apply: • Interested candidates are invited to submit: • CV, focused on outputs of each role. • A covering letter succinctly evidencing your fit to the key responsibilities, skills and qualifications. • A short description (no more than 300 words) of how you have driven innovation in a past project particularly how you applied new technologies, improved efficiency, or solved complex problems. • Applications should be sent to - daniel(at)- with the title Remote Sensing Specialist Application TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
03/02/2025
Full time
Remote Sensing Specialist (Carbon Offsetting) The Rewilding Company is a pioneering organisation dedicated to restoring and enhancing natural ecosystems through innovative rewilding practices. Our mission is to create resilient landscapes that support biodiversity, combat climate change, and foster sustainable communities. By leveraging cutting-edge technology and scientific research, we aim to revitalize degraded habitats and promote the reintroduction of native species. As we expand our efforts globally, we are looking for a Remote Sensing Specialist to join our dynamic team, bringing expertise in satellite imagery and data analysis to help monitor and assess the impact of our rewilding initiatives. Key words: Biodiversity assessments; Blue carbon; Carbon credits; Environmental Monitoring; Field Surveys; Forestry; Geospatial Analysis; LiDAR; Mangroves; REDD; Reforestation; Restoration; Sentinel 2. Key details Eligibility: Must have the right to work in the UK Qualifications: PhD in remote sensing and a background in the private sector (candidates with an MSc in remote sensing and strong experience in the private sector will also be considered) Working Arrangement: Fully remote Salary: £35,000 - £50,000 (dependent on experience), plus a bonus of 50% of the salary if Key Performance Indicators are me Apologies in advance, but we won t respond to candidates that do not meet the eligibility and qualifications criteria. Key Responsibilities • Lead the innovation and integration of machine learning techniques to enhance the identification and classification of landcover types, ensuring high temporal and spatial resolution using remote sensing data (e.g., Sentinel 2, SAR, JAXA, Landsat imagery) while focusing on improving accuracy and reducing uncertainty. • Spearhead the development and deployment of machine learning models to monitor and predict both historic and ongoing changes in forest cover for conservation and reforestation projects, optimising outcomes through advanced analytics. • Drive the creation of dynamic, data-driven models that assess the annual risk of deforestation over the project lifetime, incorporating digital terrain models and leveraging predictive machine learning algorithms to forecast trends. • Lead carbon projection modelling over the project lifetime, utilising state-of-the-art satellite data, machine learning, and remote sensing techniques to enhance predictive accuracy. • Innovate and apply cutting-edge remote sensing and machine learning methods to monitor sea-level rise and its impact on project areas, ensuring timely insights for decision-making. • Develop models using satellite data and machine learning to determine forest height, soil organic carbon, forest biomass and tree species at high spatial and temporal resolutions, ensuring a comprehensive analysis of environmental health. • Identify suitable reforestation areas through machine learning-driven analysis of multi-source satellite and drone data, optimising land-use strategies. • Oversee the processing and analysis of drone-mounted remote sensing data, such as LiDAR, to enhance understanding of terrain and vegetation structures. • Lead efforts in modelling species zonation using advanced machine learning techniques to refine ecosystem restoration strategies. • Develop innovative methodologies for utilising remote sensing and machine learning approaches to baseline and monitor social and biodiversity impacts. • Collaborate with operational teams to integrate field data with remote sensing outputs. Essential Skills and Qualifications: • Master s degree or PhD in Remote Sensing, Geospatial Science, Environmental Science, or a related field, with a proven ability to lead innovation in the application of machine learning to geospatial analysis. • Extensive experience in remote sensing, GIS applications, and advanced data analytics, with a focus on leveraging machine learning to improve decision-making. • Proficiency in remote sensing software (e.g., ENVI, ERDAS Imagine) and GIS tools (e.g., ArcGIS, QGIS), as well as experience in machine learning libraries such as TensorFlow or PyTorch. • Demonstrated experience in processing and interpreting satellite imagery (e.g., Sentinel 2, Landsat) using machine learning and deep learning algorithms to reduce uncertainty and increase accuracy. • Ability to create commercial-standard data visualisations and communicate complex data insights to various audiences, from technical teams to non-expert stakeholders, adapting interpretation methods accordingly. • Willingness to work within an international, multicultural, remote team. • A commitment to openly share and collaboratively test work with colleagues throughout every stage of the process, fostering a culture of transparency, peer feedback, and continuous improvement. • Strong analytical and leadership skills, with a track record of driving innovation in remote sensing data processing and interpretation. • Ability to self-manage and adopt an agile approach to tasks, thriving in fast-paced, startup environments where adaptability and self-direction are key. • Proven commitment to staying updated with the latest advancements in remote sensing, machine learning, and environmental science, with the ability to challenge conventional approaches and foster both incremental and transformative change. • Experience incorporating fieldwork with remote sensing projects, collaborating with operational teams on the ground to collect and integrate underlying data. • Willingness to conduct field work, including to remote regions. • The right to work in the UK. Desired Skills: • Experience with carbon markets, Verra methodologies, and an understanding of how machine learning can optimise carbon credit calculations. • Familiarity with translating workflows into R and developing reproducible machine learning models. • Willingness to relocate to Cornwall, UK; enabling regular in person working with the CEO and Technical Lead. What We Offer: • £35,000 - £50,000 (dependent on experience), plus a bonus of 50% of the salary if Key Performance Indicators are met. • Flexible working hours and a supportive remote work environment. • The opportunity to lead impactful projects that contribute to climate change mitigation and biodiversity preservation. • Opportunities for professional development and growth, with a focus on driving innovation and leading advancements in remote sensing and machine learning. How to Apply: • Interested candidates are invited to submit: • CV, focused on outputs of each role. • A covering letter succinctly evidencing your fit to the key responsibilities, skills and qualifications. • A short description (no more than 300 words) of how you have driven innovation in a past project particularly how you applied new technologies, improved efficiency, or solved complex problems. • Applications should be sent to - daniel(at)- with the title Remote Sensing Specialist Application TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Service Desk Analyst 6 months £111.59 per day (Inside IR35) Fully on-site working in Yorkshire As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service requests supporting the ICT technology strategy and road map. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following company processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. Key Responsibilities in this role Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition life cycle to support the business requirements of the organisation. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements for this position To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy, multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer-focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
30/01/2025
Project-based
Service Desk Analyst 6 months £111.59 per day (Inside IR35) Fully on-site working in Yorkshire As ICT Service Desk Analyst, you will be an integral part of the Service Delivery team, you will provide response to managing incidents and service requests supporting the ICT technology strategy and road map. You will work in a team of Service Desk Analysts to deliver incident management and request fulfilment whilst maintaining service stability working closely with the wider ICT Team. You will work to ensure all Service Delivery components of the service catalogue in line with the associated key performance indicators and following company processes and policies. You will contribute to work falling outside the service catalogue supporting projects and commissioned work as directed by the line management. Key Responsibilities in this role Providing technical support responding to enquires, evaluating, and resolving issues relating to ICT equipment, infrastructure and applications via phone, in person and self service. Responsible for responding and raising ICT service management cases categorising against service level agreements and service reporting data ensuring quality content to support the wider ICT organisation. Support effective and positive engagement with stakeholders across the organisation providing feedback to line management to ensure the service desk activities meet current and future business needs. Identify and promote to line management any opportunities to innovate, advance and improve service transition life cycle to support the business requirements of the organisation. Participate in activities to support incident management and request fulfilment across the department to time and performance quality standards. Provide support to line management on all aspects of incident management and request fulfilment management, including effective communication to end users including 3rd party providers. Ensure that the service support manager is kept informed as to the current status of all service operation activities and any outstanding issues with incident and request fulfilment cases. Contribute to the development and implementation of service support processes and compliance requirements. To support line management when consulting with clients with respect to all service support activities. Promote a culture of knowledge sharing within the ICT department to assist the service desk capability with first time fix. Attend and actively participate in meetings, events, seminars, and training regarding service support services. Contribute and promote knowledge library ensuring all submissions follow policy and process with attention to detail when documenting creating knowledge articles. Requirements for this position To succeed in this role, you will be educated to higher education level in a relevant discipline or be able to demonstrate experience of working in an ICT service desk function within a busy, multidisciplined ICT service. You will have a knowledge of incident and request fulfilment processes with a good attention to detail. You will be a problem solver with analytical skills in a highly technical customer-focused service environment. With good communication skills, you will be able to form effective working relationships at all levels, and the confidence to challenge a range of internal stakeholders relating to service support matters. You will be able to communicate in the appropriate style and language with a wide range of contacts Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
