Senior IT Data Analyst - Financial Services Location: Galway, Ireland Type: Permanent About the Role Our client, a leading global financial services organization, is seeking a Senior IT Data Analyst to join their Fraud Prevention & Identity Proofing team. This role plays a key part in delivering data-driven insights, reporting, and analytics to support critical financial investigations and fraud prevention initiatives. As a Senior Data Analyst, you will be responsible for data analysis, BI dashboard development, and reporting , ensuring meaningful and actionable insights for both business and technology teams. You will also collaborate closely with cross-functional teams, contributing to data model design, cloud-based data architecture, and production support. Key Responsibilities: Conduct data analysis, reporting, and visualization to drive insights for fraud prevention and risk management. Develop BI dashboards and reports using tools like Power BI to provide key business metrics. Work with cloud data warehouses (eg, Snowflake ) to manage data life cycles and support analytics initiatives. Write and execute SQL queries to extract, analyze, and interpret data for decision-making. Support Real Time data processing and production requests, ensuring high accuracy and security of sensitive data. Collaborate with cross-functional teams to define data needs, contribute to data model design, and enhance data-driven decision-making. Ensure compliance with data governance, privacy, and security regulations while handling highly sensitive financial data. Key Requirements: ? 5+ years of experience in data analysis, BI reporting, and data visualization. ? Strong expertise in SQL , data querying , and data interpretation . ? Prior experience with cloud data platforms (eg, Snowflake, AWS, Azure, GCP ). ? Proficiency in BI tools (Power BI preferred) and experience delivering high-value analytics. ? Knowledge of machine learning (ML) concepts and their applications is a plus. ? Strong communication skills with experience working in agile, cross-functional teams . ? Ability to prioritize tasks in a fast-paced environment , supporting Real Time data processing. ? Bachelor's or Master's degree in a technology-related field (eg, Computer Science, Data Analytics, Engineering). Why Apply? Join a leading financial services company with a strong presence in Ireland. Work in an innovative and data-driven environment with cutting-edge technology. Competitive salary and benefits package, with strong career progression opportunities. Hybrid working model available. Interested? Apply now or reach out for a confidential discussion! Applications must have EU Citizenship or stamp 4 visa
05/02/2025
Project-based
Senior IT Data Analyst - Financial Services Location: Galway, Ireland Type: Permanent About the Role Our client, a leading global financial services organization, is seeking a Senior IT Data Analyst to join their Fraud Prevention & Identity Proofing team. This role plays a key part in delivering data-driven insights, reporting, and analytics to support critical financial investigations and fraud prevention initiatives. As a Senior Data Analyst, you will be responsible for data analysis, BI dashboard development, and reporting , ensuring meaningful and actionable insights for both business and technology teams. You will also collaborate closely with cross-functional teams, contributing to data model design, cloud-based data architecture, and production support. Key Responsibilities: Conduct data analysis, reporting, and visualization to drive insights for fraud prevention and risk management. Develop BI dashboards and reports using tools like Power BI to provide key business metrics. Work with cloud data warehouses (eg, Snowflake ) to manage data life cycles and support analytics initiatives. Write and execute SQL queries to extract, analyze, and interpret data for decision-making. Support Real Time data processing and production requests, ensuring high accuracy and security of sensitive data. Collaborate with cross-functional teams to define data needs, contribute to data model design, and enhance data-driven decision-making. Ensure compliance with data governance, privacy, and security regulations while handling highly sensitive financial data. Key Requirements: ? 5+ years of experience in data analysis, BI reporting, and data visualization. ? Strong expertise in SQL , data querying , and data interpretation . ? Prior experience with cloud data platforms (eg, Snowflake, AWS, Azure, GCP ). ? Proficiency in BI tools (Power BI preferred) and experience delivering high-value analytics. ? Knowledge of machine learning (ML) concepts and their applications is a plus. ? Strong communication skills with experience working in agile, cross-functional teams . ? Ability to prioritize tasks in a fast-paced environment , supporting Real Time data processing. ? Bachelor's or Master's degree in a technology-related field (eg, Computer Science, Data Analytics, Engineering). Why Apply? Join a leading financial services company with a strong presence in Ireland. Work in an innovative and data-driven environment with cutting-edge technology. Competitive salary and benefits package, with strong career progression opportunities. Hybrid working model available. Interested? Apply now or reach out for a confidential discussion! Applications must have EU Citizenship or stamp 4 visa
Artificial Intelligence (AI) Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3-5 days on-site/week *We are unable to provide sponsorship for this role* *This role is not open to C2C, contract, or contract to hire* Qualifications Bachelor's degree required; master's degree preferred Experience with AI engineering tools and technologies, including Python, Langchain, LlamaIndex, and Semantic Kernel Strong understanding of large language models 5+ years of experience in AI engineering at the enterprise level Experience with natural language processing, text extraction, and information retrieval techniques Strong understanding of machine learning and deep learning concepts including transformer based GPT models Experience with distributed computing and cloud environments (eg, Microsoft Azure) Responsibilities Prototype and test AI solutions using Python and Streamlit with a focus on natural language processing and text extraction from documents (PyPDF, Azure Document Intelligence) Develop plugins and assistants using LangChain, LlamaIndex, or Semantic Kernel, with expertise in prompt engineering and semantic function design Design and implement Retrieval Augmented Generation (RAG) stores using a combination of classic information retrieval and semantic embeddings stored in vector and graph databases Develop and deploy agents using AutoGen, CrewAI, LangChain Agents, and LlamaIndex Agents Use Gen AI to distill metadata and insights from documents Fine tune LLMs to optimize for domain and cost Collaborate with stakeholders to implement and automate AI powered solutions for common business workflows Enhance documentation procedures, codebase, and adherence to best practices to promote and facilitate knowledge sharing and ensure the upkeep of an organized and reproducible working environment
04/02/2025
Full time
Artificial Intelligence (AI) Engineer Salary: Open + Bonus Location: Chicago, IL Hybrid: 3-5 days on-site/week *We are unable to provide sponsorship for this role* *This role is not open to C2C, contract, or contract to hire* Qualifications Bachelor's degree required; master's degree preferred Experience with AI engineering tools and technologies, including Python, Langchain, LlamaIndex, and Semantic Kernel Strong understanding of large language models 5+ years of experience in AI engineering at the enterprise level Experience with natural language processing, text extraction, and information retrieval techniques Strong understanding of machine learning and deep learning concepts including transformer based GPT models Experience with distributed computing and cloud environments (eg, Microsoft Azure) Responsibilities Prototype and test AI solutions using Python and Streamlit with a focus on natural language processing and text extraction from documents (PyPDF, Azure Document Intelligence) Develop plugins and assistants using LangChain, LlamaIndex, or Semantic Kernel, with expertise in prompt engineering and semantic function design Design and implement Retrieval Augmented Generation (RAG) stores using a combination of classic information retrieval and semantic embeddings stored in vector and graph databases Develop and deploy agents using AutoGen, CrewAI, LangChain Agents, and LlamaIndex Agents Use Gen AI to distill metadata and insights from documents Fine tune LLMs to optimize for domain and cost Collaborate with stakeholders to implement and automate AI powered solutions for common business workflows Enhance documentation procedures, codebase, and adherence to best practices to promote and facilitate knowledge sharing and ensure the upkeep of an organized and reproducible working environment
Senior ServiceNow Developer - JP Morgan - London- 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in London on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow and web development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
03/02/2025
Project-based
Senior ServiceNow Developer - JP Morgan - London- 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in London on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow and web development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Software Engineers (C#/WPF Or C++/QT) Guildford, Surrey £60000 - £90000 + 25% Bonus, 10% Pension, Private Medical. - A Masters or PhD Degree in Engineering, Science or Mathematics disciplines. - Can work Full time in Guildford in the office. Your new company This leading Software provider are looking to bolster their engineering team with 2 experienced Software Engineers. You will be working Full time in their head office location in the heart of Guildford close to the University and with excellent transport to London and the surrounding areas in Surrey. Your new role You'll join a well-established business with decades experience taking them a market leading position. Building on an impressive 2024 they pushed towards 100 headcount and have the investment and product positioning to go again this year, particularly in the Engineering team. It's a rapidly changing environment and they champion Agile, so it's important you are flexible and appreciate the nature of a business at the cutting edge of security technology. You'll be working to deliver a new suite of highly scalable products and a lot of the requirements are greenfield. The company control the systems they build, meaning developers can be intrinsic with the user and understand their journey to build a better product. You will be working on Real Time systems driven by large data sets, so we are looking for Engineers with a background in R&D environments. You role will be diverse and I expect no two days to be the same, the product is market-leading and requires deep level of expertise/mastery in your craft. You can work on Full Stack Windows Development, Systems Architecture and GUI Design or could be at the granular level looking at the development of algorithms, geological models and workflows. You will be expected to bring new ideas to the table in whatever guise you join, but with the imminent growth there are Senior and Leadership opportunities to aspire to. It's an internally creative team that champion collaboration, they want constant suggestions of how to re-engineer things, not just work from a brief. What you'll need to succeed We're looking for those with an advanced degree (Masters or PhD) in Science, Maths, Engineering, Geology or Computing. We're looking for 5+ years hands-on experience using either C++/Qt framwork, OR C# Winforms with WPF/MVVM. Experience with Multithreading and GPU Development is essential and 2D/3D Graphics Development and Continuous Integration knowledge is beneficial. Experience or personal projects exploring Machine Learning and AI would fit well. What you'll get in return You'll work for a technology focused company building innovative products. There's an excellent rewards scheme in place including a big annual bonus, 10% pension match, private healthcare, 25 days holiday and long term sick cover. There is parking on site and a modern office space with excellent amenities. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
31/01/2025
Full time
Software Engineers (C#/WPF Or C++/QT) Guildford, Surrey £60000 - £90000 + 25% Bonus, 10% Pension, Private Medical. - A Masters or PhD Degree in Engineering, Science or Mathematics disciplines. - Can work Full time in Guildford in the office. Your new company This leading Software provider are looking to bolster their engineering team with 2 experienced Software Engineers. You will be working Full time in their head office location in the heart of Guildford close to the University and with excellent transport to London and the surrounding areas in Surrey. Your new role You'll join a well-established business with decades experience taking them a market leading position. Building on an impressive 2024 they pushed towards 100 headcount and have the investment and product positioning to go again this year, particularly in the Engineering team. It's a rapidly changing environment and they champion Agile, so it's important you are flexible and appreciate the nature of a business at the cutting edge of security technology. You'll be working to deliver a new suite of highly scalable products and a lot of the requirements are greenfield. The company control the systems they build, meaning developers can be intrinsic with the user and understand their journey to build a better product. You will be working on Real Time systems driven by large data sets, so we are looking for Engineers with a background in R&D environments. You role will be diverse and I expect no two days to be the same, the product is market-leading and requires deep level of expertise/mastery in your craft. You can work on Full Stack Windows Development, Systems Architecture and GUI Design or could be at the granular level looking at the development of algorithms, geological models and workflows. You will be expected to bring new ideas to the table in whatever guise you join, but with the imminent growth there are Senior and Leadership opportunities to aspire to. It's an internally creative team that champion collaboration, they want constant suggestions of how to re-engineer things, not just work from a brief. What you'll need to succeed We're looking for those with an advanced degree (Masters or PhD) in Science, Maths, Engineering, Geology or Computing. We're looking for 5+ years hands-on experience using either C++/Qt framwork, OR C# Winforms with WPF/MVVM. Experience with Multithreading and GPU Development is essential and 2D/3D Graphics Development and Continuous Integration knowledge is beneficial. Experience or personal projects exploring Machine Learning and AI would fit well. What you'll get in return You'll work for a technology focused company building innovative products. There's an excellent rewards scheme in place including a big annual bonus, 10% pension match, private healthcare, 25 days holiday and long term sick cover. There is parking on site and a modern office space with excellent amenities. What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director. At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Senior ServiceNow Developer - JP Morgan - Bournemouth - 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in Bournemouth on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
29/01/2025
Project-based
Senior ServiceNow Developer - JP Morgan - Bournemouth - 6 months contract - Onsite - PAYE We are seeking a Senior ServiceNow Developer to join JP Morgan in Bournemouth on an initial 6 months contract, with a strong possibility to extend and even convert to permanent, to help with the design and development of a ServiceNow Service Portal solutions. Please note that ServiceNow development experience is key for this position. Job Description: As a ServiceNow Developer at JPMorgan Chase within the Corporate Sector, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. In particular, you will collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. You will design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. This role provides an opportunity to customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities. You will also have the chance to work with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Job Responsibilities Collaborate with clients to understand their requirements and translate them into effective ServiceNow Service Portal solutions. Design and develop Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow Scripting. Customize and extend the functionality of Service Portal by leveraging ServiceNow APIs and integration capabilities and create responsive and mobile-friendly Service Portal interfaces that align with industry best practices and user experience design principles. Collaborate with cross-functional teams to integrate Service Portal with other ServiceNow modules and external systems. Conduct testing and quality assurance to ensure the functionality, usability, and performance of Service Portal applications. Provide training and support to end-users on Service Portal usage and best practices. Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Contributes to software engineering communities of practice and events that explore new and emerging technologies and stay up to date with the latest web technologies and trends to recommend innovative solutions to clients. Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Formal training or certification on ServiceNow concepts and proficient advanced experience as a ServiceNow Service Portal Developer and developing custom, advanced portal widgets Extensive Transition & Transformation experience with ServiceNow Platform Expertise in web development technologies such as HTML, CSS, JavaScript, and jQuery Expertise in ServiceNow development, including client scripts, UI policies, business rules, and workflows. Expertise with AngularJS or other modern JavaScript frameworks and expertise in responsive design principles and mobile-friendly development. Excellent analytical and problem-solving skills and effective communication and collaboration skills to work with clients and cross-functional teams Hands-on practical experience in system design, application development, testing, and operational stability Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (eg, cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills ServiceNow certifications, such as Certified Application Developer (CAD) or Certified Implementation Specialist (CIS). Experience with creating visually appealing and interactive Service Portal themes and layouts. Knowledge of IT Service Management (ITSM) processes and ServiceNow ITSM module. Familiarity with RESTful APIs and integration techniques. Understanding of Agile/Scrum methodologies *Please note that this role will be working onsite full-time* We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
