Java developer Birmingham ROLE DETAILS Developer in large projects across a global team of developers and risk managers Performance tune applications to improve memory and CPU utilization Build internal and external reporting for the output of risk metric calculation using data extraction tools, such as SQL, and data visualization tools Utilize web development technologies to facilitate application development for Front End UI used for risk management actions Develop software for calculations using databases like Snowflake, Sybase IQ and distributed HDFS systems Interact with business users for resolving issues with applications Design and support batch processes using scheduling infrastructure for calculation and distributing data to other systems SKILLS AND EXPERIENCE Bachelor's degree in Computer Science, or related technical discipline 3-6 years' experience is working risk technology team in another bank, financial institution Experience with one or more major relational/object databases. Experience in software development, including a clear understanding of data structures, algorithms, software design and core programming concepts Comfortable with working on multiple languages Technologies: Slang, Alloy, Legend, Java, Python, Spring framework, Linux and Shell Scripting, build tools(Maven/Gradle/Ant) Experience in working with Cloud-based development like AWS An understanding of compute resources and the ability to define/interpret performance metrics (eg, SLOs/SLIs) Knowledge and experience in database and date warehouse technologies - Snowflake
05/02/2025
Java developer Birmingham ROLE DETAILS Developer in large projects across a global team of developers and risk managers Performance tune applications to improve memory and CPU utilization Build internal and external reporting for the output of risk metric calculation using data extraction tools, such as SQL, and data visualization tools Utilize web development technologies to facilitate application development for Front End UI used for risk management actions Develop software for calculations using databases like Snowflake, Sybase IQ and distributed HDFS systems Interact with business users for resolving issues with applications Design and support batch processes using scheduling infrastructure for calculation and distributing data to other systems SKILLS AND EXPERIENCE Bachelor's degree in Computer Science, or related technical discipline 3-6 years' experience is working risk technology team in another bank, financial institution Experience with one or more major relational/object databases. Experience in software development, including a clear understanding of data structures, algorithms, software design and core programming concepts Comfortable with working on multiple languages Technologies: Slang, Alloy, Legend, Java, Python, Spring framework, Linux and Shell Scripting, build tools(Maven/Gradle/Ant) Experience in working with Cloud-based development like AWS An understanding of compute resources and the ability to define/interpret performance metrics (eg, SLOs/SLIs) Knowledge and experience in database and date warehouse technologies - Snowflake
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
05/02/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Database Administrator with strong Postgre and preferably some DB2 LUW experience. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: [Required] 3+ years experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modelling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one Environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years experience with PostgreSQL (preferred EnterpriseDB (EDB) version) [Required] 3+ year Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 3+ years experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS [Preferred] 5+ years experience with DB2 LUW; preferably on Red Hat Linux [Preferred] 1+ years experience with SQL Server [Preferred] 1+ years experience with MySQL/MariaDB [Preferred] 1+ years experience with DB2 in a z/OS environment [Required] bachelors degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
04/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Database Administrator with strong Postgre and preferably some DB2 LUW experience. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: [Required] 3+ years experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modelling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one Environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years experience with PostgreSQL (preferred EnterpriseDB (EDB) version) [Required] 3+ year Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 3+ years experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS [Preferred] 5+ years experience with DB2 LUW; preferably on Red Hat Linux [Preferred] 1+ years experience with SQL Server [Preferred] 1+ years experience with MySQL/MariaDB [Preferred] 1+ years experience with DB2 in a z/OS environment [Required] bachelors degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Database Administrator with strong Postgre and preferably some DB2 LUW experience. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: [Required] 3+ years experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modelling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one Environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years experience with PostgreSQL (preferred EnterpriseDB (EDB) version) [Required] 3+ year Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 3+ years experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS [Preferred] 5+ years experience with DB2 LUW; preferably on Red Hat Linux [Preferred] 1+ years experience with SQL Server [Preferred] 1+ years experience with MySQL/MariaDB [Preferred] 1+ years experience with DB2 in a z/OS environment [Required] bachelors degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
04/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Database Administrator with strong Postgre and preferably some DB2 LUW experience. Candidate will design and maintain databases and database solutions that operate within prescribed resource limits and meet company standards. Participate in and contribute to all phases of systems development projects. Monitor and tune database and database application performance. Responsibilities: Assists with the design, implementation, and maintaining databases Manage database performance and disk usage Provides support in database access methods Provides consultation support in database analysis, modelling, coding, and production problem resolution. Develops maintenance, backup and recovery procedures and documentation Participates in Disaster Recovery drills Provides Primary On-Call Support for production problems Understands and supports corporate data standards Recommends and assists with new DBMS and operational standards. Participates in testing and in evaluations of new software and software release upgrades Supports business studies, proposal teams and costing/feasibility studies Prepares system documentation Maintains metadata repositories Qualifications: [Required] 3+ years experience developing and maintaining complex applications that make extensive use of a supported database technology or 3+ years experience as an associate DBA [Required] Well versed in all phases of Systems Analysis and Design [Required] Experienced in two or more programming languages and two or more Scripting languages [Required] Practiced at Entity/Relationship or Object modelling and translation to physical database designs [Required] Proficient in DML, DDL, and database utilities for at least two DBMS technologies [Required] Proficient in all access methods of a DBMS as well as the underlying operating system access methods [Required] Knowledge of hardware and operating system capabilities within one Environment [Required] Understanding of all software subsystems (DBMS, TP Managers, etc.) for one environment [Required] Accepts ownership in assignments, team, and company and takes initiative outside immediate area of responsibility [Required] Speed/Sense of Urgency Contributes additional effort when necessary to get the job done and to help others meet their objectives [Required] Seeks additional responsibility, shows initiative to learn every aspect of the job, and strives to become a mentor to others in area of expertise [Required] Communicates openly and effectively. Challenges established practices appropriately [Required] Ability to maintain composure under pressure and avoid defensive or irritated or reactions in challenging situations Technical Skills: [Required] 7+ years experience with PostgreSQL (preferred EnterpriseDB (EDB) version) [Required] 3+ year Terraform, Ansible, Jenkins & CI/CD skills [Preferred] 3+ years experience with CTE(CipherTrust Transparent Encryption), Barman (EDB Backup and Recovery Manager) and AWS [Preferred] 5+ years experience with DB2 LUW; preferably on Red Hat Linux [Preferred] 1+ years experience with SQL Server [Preferred] 1+ years experience with MySQL/MariaDB [Preferred] 1+ years experience with DB2 in a z/OS environment [Required] bachelors degree (or equivalent) in Computer Science, Engineering, Mathematics, or Business [Preferred] Related financial industry experiences [Preferred] PostgreSQL Professional Certification [Preferred] IBM Certified Database Administrator - DB2 for Linux UNIX and Windows
Request Technology - Craig Johnson
Oakland, California
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event Management and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
04/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a Manager of Cyber Security Event Management and Incident Response. Candidate will lead the team responsible for predicting, detecting, and responding to cyber risk events corresponding to security and appropriate use threats. The primary objectives for the role will be to sustain a high degree of operational maturity in executing risk event management processes, to establish and maintain cross-functional relationships that enable end-to-end enterprise incident response, and to drive the adoption of innovative practices that proactively improve our ability to prevent, detect, disrupt, investigate, respond to, and recover from sophisticated threats. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Educate, coach, and mentor a team on technical, interpersonal, and team dynamics, company policy & procedures, and other topics. Take an active role in fostering a culture of learning and excellence. This list is not all-inclusive, and you are expected to perform other duties as requested or assigned. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Strong communication skills with a high priority on listening to others. Ability to practice empathy and build trust amongst the team. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Ability to analyze business requirements and recommend the right solutions in a timely fashion. Demonstrated use of ingenuity and creativity by taking actions to direct the analyses and solutions of problems. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects. Ability to recruit, retain and develop a team.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined catalog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
04/02/2025
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined catalog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
04/02/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ServiceNow Hands on Manager. This manager will lead a team of ServiceNow Developer and administrators to work on integration and configuration out of the box ServiceNow solutions. They will work with ServiceNow Cloud, GRC, SecOps, IRM, ITOM, ITSM modules. Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform Manage a development team Qualifications & Experience BS degree in Computer Science, similar technical field 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Knowledge of various IT processes and best practices Knowledge of Agile Development framework and effective SCRUM techniques ServiceNow Certified System Administrator ServiceNow Certified Application Developer ITIL Certification
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
04/02/2025
Full time
*Remote But not allowed in the following States: Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, Wyoming, New Hampshire, Puerto Rico.* A prestigious company is looking for a Cyber Risk Manager - SOAR, SIEM, Cyber Defense. This manager will focus on predicting, detecting, and responding to cyber incident response and threats. This role will manage over 4 senior people and a vendor who manages 40 outsourced SOC individuals. Responsibilities Collaborate on the evolution of a best-in-class security threat management program, incorporating cutting edge techniques in automation, machine learning, and distributed threat protection to broaden, deepen, and sharpen our capabilities to rapidly identify and eradicate cyber security threats. Work with cross-functional stakeholders from legal, corporate communications, privacy, compliance, facilities, and business continuity planning to mature enterprise end-to-end incident response and recovery plans and develop targeted playbooks to address emergent threats to the business. Sustain an agile, threat intelligence-driven continuous improvement process that leverages micro-purple testing techniques, hypothesis-based threat hunting, and the MITRE ATT&CK framework to identify missing or ineffective telemetry, detection capabilities, and response playbooks required to detect, prevent, and respond to cyber risk events originating from threat actors that are targeting the company. Define the strategy for cyber threat management services, including the maintenance of the roadmap of process architectures that document the target and working states of cyber risk event management services and a multi-year plan to close gaps against the target state while keeping current with changes to technology and threat landscapes. Develop strong working relationships with other leaders in the information technology organization by providing continuous assistance and thought leadership. Establish and maintain relationships with suppliers and business partners in the information security industry. Qualifications 8+ years of professional experience in Cybersecurity with a Bachelor's degree in Computer Science or a related field; 1+ years of supervisory/management experience. Ability to research and maintain current technical knowledge to support rapidly changing technology. Highly knowledgeable in preparing business plans, IT plans, Technology Roadmaps, and technical project proposals. Knowledge in preparing and managing budgets. Knowledge of project development life cycle, including the ability to coordinate and prioritize multiple projects.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
04/02/2025
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including Firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
04/02/2025
Full time
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including Firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including Firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
04/02/2025
Full time
Director, Cloud Engineering Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote Qualifications 5+ years of demonstrated experience leading engineering teams, with an emphasis on developing key talent and cultivating positive, high-performing cultures. An understanding of the value of inclusivity and diversity and a track record of putting these values into practice. 10+ years of progressive experience in software engineering with an understanding of large-scale computing solutions (Primarily AWS), including software design and development, database architectures, IP Networking, security, cloud operations, and performance tuning. Financial Services industry experience Experience with the following: Operating systems, including Linux. AWS services, with a strong focus on platform services and core services. Security, compliance, controls and their implementation within the cloud. Cloud networking principles, including Firewalls, VPCs, secure gateways and more. Containers, container management, and container orchestration, including Kubernetes and the different components of Kubernetes. Agile/Lean background for projects and project delivery. Automation, automation principles, and different aspects of pipelines and automation delivery. Certifications AWS Solution Architect Associate (Required) AWS Solution Architect Professional (Preferred) Responsibilities In this role, you will focus on growing and retaining extraordinary engineers and managers; you will develop, mentor, and inspire diverse teams to continue strengthening and scaling our organization. You'll also be responsible for driving results in our cloud platform, collaborating with engineers and other leaders to build a reliable, scalable, secure technology stack using leading industry practices. You'll consistently communicate and deliver to commitments and increase the velocity of our teams by removing roadblocks.
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
04/02/2025
Full time
Senior Product Manager - Risk and Security Applications Salary: $140k-$155k + bonus Location: Chicago, IL Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 5 years' product management and process design experience in the Security area. Bachelor's degree Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Responsibilities Works closely with project sponsors, stakeholders and SMEs to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user's experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements into JIRA, Service/Change Management Application and Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluating test results, and identifying issues using approved tools while working with respective teams to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources.
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
04/02/2025
Full time
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
04/02/2025
Full time
Manager, Software Engineering - DevOps Salary: Open + Bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 10-15 years of overall IT experience Minimum 10 years' experience working in a distributed multi-platform environment. Minimum 3 years management experience Technical CI/CD tools such as Artifactory, Jenkins, and GIT Technologies used to support microservices. Experience with AWS cloud-based system including expertise in infrastructure-as-code tools such as Terraform or CloudFormation Strong programming skills in Java or Python, and experience with containerization technologies such as Docker or Kubernetes Experience with Kafka MRC Responsibilities Direct work of staff and conduct appropriate personnel actions (hiring, promotions, terminations, etc.) when necessary Communicate and advise staff on administrative policies and procedures, technical problems, priorities and methods and software change issues Lead and mentor a team of DevOps engineers, providing guidance and support to ensure the team's success and professional growth. Translate middle and senior management directives into workable policies Monitor project status and take remedial action on projects behind schedule and/or over budget Run the incident and problem management process for non-production environments. Manage L1/L2 support for non-production and production environments Resolve complex support issues in production and non-production environments.
Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
04/02/2025
Full time
Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
04/02/2025
Full time
Software Engineering Manager - ServiceNow Salary: Open Location: Chicago, IL or Dallas, TX Hybrid: 3 days on-site, 2 days remote *We are unable to provide sponsorship for this role* Qualifications 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions Knowledge of system architecture and data analytics Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) Working knowledge of JavaScript Responsibilities Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
04/02/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
04/02/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
Buyer - Indirect Sourcing (Environmental Test, Inspection & Programmes) Location: Uxbridge (Hybrid Working) Salary: £45,000 - £55,000 + Excellent Benefits Join a Global Leader in Aerospace Manufacturing A world leader in aerospace and defence manufacturing is seeking an Account Manager to join its Indirect Sourcing Team , supporting the Environmental Test, Inspection & Programmes functions. This is an exciting opportunity to be part of a highly professional team with a strong reputation for building winning relationships with suppliers and stakeholders. If you're passionate about procurement, supplier management, and strategic sourcing, we want to hear from you! What You'll Be Doing: ? Sourcing & Procurement - Managing the procurement of indirect materials and services, ensuring alignment with business requirements. ? Supplier Relationship Management - Acting as the primary point of contact for suppliers, maintaining performance against KPIs, identifying risks, and managing tendering/RFQ processes. ? Strategic Sourcing & Negotiation - Identifying new suppliers, negotiating contracts, and driving cost-effective sourcing strategies. ? Cross-functional Collaboration - Working closely with internal teams to improve operational efficiencies and supplier performance. ? Compliance & Data Management - Maintaining supplier data, ensuring adherence to governance processes, and supporting finance requirements. What We're Looking For: Proven experience in supplier negotiations within regulated manufacturing environments Strong communication and relationship-building skills with internal teams and suppliers Knowledge of SAP or MRP/ERP systems Understanding of technical drawings and specifications Practical problem-solving and project management skills A passion for working in a fast-paced, engineering-driven environment Why Join Us? ? Salary: £45,000 - £55,000 ? Hybrid working - flexible mix of office and remote work ? Highly competitive 9% non-contributory pension scheme (18+ years) ? 4x salary Life Assurance ? Lunchtime finish on Fridays ? Personalised training & development plan ? Healthcare Plan ? 25 days' annual leave + bank holidays (plus the option to buy more) ? Retail discounts, cycle-to-work scheme & workplace nursery benefits
04/02/2025
Full time
Buyer - Indirect Sourcing (Environmental Test, Inspection & Programmes) Location: Uxbridge (Hybrid Working) Salary: £45,000 - £55,000 + Excellent Benefits Join a Global Leader in Aerospace Manufacturing A world leader in aerospace and defence manufacturing is seeking an Account Manager to join its Indirect Sourcing Team , supporting the Environmental Test, Inspection & Programmes functions. This is an exciting opportunity to be part of a highly professional team with a strong reputation for building winning relationships with suppliers and stakeholders. If you're passionate about procurement, supplier management, and strategic sourcing, we want to hear from you! What You'll Be Doing: ? Sourcing & Procurement - Managing the procurement of indirect materials and services, ensuring alignment with business requirements. ? Supplier Relationship Management - Acting as the primary point of contact for suppliers, maintaining performance against KPIs, identifying risks, and managing tendering/RFQ processes. ? Strategic Sourcing & Negotiation - Identifying new suppliers, negotiating contracts, and driving cost-effective sourcing strategies. ? Cross-functional Collaboration - Working closely with internal teams to improve operational efficiencies and supplier performance. ? Compliance & Data Management - Maintaining supplier data, ensuring adherence to governance processes, and supporting finance requirements. What We're Looking For: Proven experience in supplier negotiations within regulated manufacturing environments Strong communication and relationship-building skills with internal teams and suppliers Knowledge of SAP or MRP/ERP systems Understanding of technical drawings and specifications Practical problem-solving and project management skills A passion for working in a fast-paced, engineering-driven environment Why Join Us? ? Salary: £45,000 - £55,000 ? Hybrid working - flexible mix of office and remote work ? Highly competitive 9% non-contributory pension scheme (18+ years) ? 4x salary Life Assurance ? Lunchtime finish on Fridays ? Personalised training & development plan ? Healthcare Plan ? 25 days' annual leave + bank holidays (plus the option to buy more) ? Retail discounts, cycle-to-work scheme & workplace nursery benefits
This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
04/02/2025
Full time
This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.