We are recruiting for a Datacentre Engineer to work for a leading IT Service provider on various sites around London. You will ideally hold current SC Clearance for this contract.

DATACENTRE EXPERIENCE ESSENTIAL

Our Ring Fenced Team comprises of 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests. The RFT covers a number of different customer accounts including government and banking customers so you will be required to gain clearances for a number of different customers including Government SC and DV. Ideally engineers will be willing to travel to datacentre/server sites including Welwyn Garden City and. Romford, East Grinstead and Slough

The Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and break fix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.

Mac OS experience and knowledge, desktop and Mac Book

Good MS Office products experience - Office 365 and Teams.

Experience of using Apple, Android and other mobile devices.

An understanding of wireless connectivity and fault diagnostics.

To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments.

Able to navigate around the OS, to find and recreate desktop shortcuts.

Able to add printers and map network connections.

Able To follow scripts to build and configure laptops and desktops.

To perform moves and changes and set up workstations.

Experience and knowledge in Server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, Tape library, storage, configuration and hardware.