Senior Application Support Analyst Role Type: Permanent Salary: £70,000 Location: London Work Location: Central London, Hybrid 3 days in the office Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance. You will be taking ownership over 50 applications, and will need to be able to work across a broad technical stack. The business are planning to migrate from Legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business. Roles & Responsibilities: You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net and on Azure, including some Legacy applications in VB.NET. You will also be experienced writing SQL and working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests. You will have excellent communication and people skills to work closely with internal stakeholders and third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach. Skills Outline: Experience in 2nd and 3rd line support with strong customer centric incidence management MS SQL experience for SSIS and SSRS Experience working in a windows environment, C#.Net and some Legacy applications in VB.NET Knowledgeable in SQL, PL/SQL and rational databases, SQL Server or DB2 Some support within a cloud environment, they use Azure however other cloud support would be acceptable. Experience working with 3rd party suppliers and vendors Strong interpersonal skills What's in it for you: Working in an industry going through a major technical transformation Ability to gain management experience working as the number 2 within a new application support team. Broad exposure to supporting 50 applications Hybrid working (2-3 days in the office per week) Diverse and social team with significant chance for career progression Apply now using the link or reach out to myself, Alex: (see below)
08/01/2025
Full time
Senior Application Support Analyst Role Type: Permanent Salary: £70,000 Location: London Work Location: Central London, Hybrid 3 days in the office Senior Application Support Analyst with experience supporting across the Microsoft stack is required for a brand new support team for a speciality insurer in London. You will be joining the Application Support Manager and will be the number 2 in the team with some exposure to mentorship and management covering 50 applications specific to insurance. You will be taking ownership over 50 applications, and will need to be able to work across a broad technical stack. The business are planning to migrate from Legacy applications to a modern technical environment so you will join at the beginning of a generational transformation within the business. Roles & Responsibilities: You will be working on an insurance specific application support team working on bespoke applications written in modern technology such as C#.Net and on Azure, including some Legacy applications in VB.NET. You will also be experienced writing SQL and working with Data in SQL server as well as DB2. Experience in MS SQL SSIS is essential for this role as you will be covering a backlog of SSIS requests. You will have excellent communication and people skills to work closely with internal stakeholders and third party vendors. No prior knowledge in the insurance sector is required however you should have experience working within financial services or another regulated industry with a customer centric approach. Skills Outline: Experience in 2nd and 3rd line support with strong customer centric incidence management MS SQL experience for SSIS and SSRS Experience working in a windows environment, C#.Net and some Legacy applications in VB.NET Knowledgeable in SQL, PL/SQL and rational databases, SQL Server or DB2 Some support within a cloud environment, they use Azure however other cloud support would be acceptable. Experience working with 3rd party suppliers and vendors Strong interpersonal skills What's in it for you: Working in an industry going through a major technical transformation Ability to gain management experience working as the number 2 within a new application support team. Broad exposure to supporting 50 applications Hybrid working (2-3 days in the office per week) Diverse and social team with significant chance for career progression Apply now using the link or reach out to myself, Alex: (see below)
EUC Team Lead - Birmingham Hybrid working Salary upto £50,000 EUC Team Lead required for a leading client based in Birmingham. My client is currently looking to hire a EUC Team Lead to come on board to oversee a team of up to 10 EUS analysts across multiple locations, ensuring the delivery of high-quality IT support for end users at all times. The EUS Team Lead will support the development, maintenance, and adherence to operational processes, tools, and procedures, while also managing escalations and collaborating with resolver teams to address major issues effectively. In addition to fulfilling line management duties, the EUS Team Lead will provide onsite IT support for colleagues, addressing technical incidents and service requests for a range of end-user devices, including iPhones, iPads, PCs, and laptops. This role requires strong technical expertise to resolve issues and where appropriate, serve as an interface for functions such as IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. Key skills, * Previous EUC experience * Previous experience in an onsite 2nd line engineering role. * Strong knowledge of endpoint device hardware, including HP and Apple laptops, iPhones, iPads, office telephony, and Wi-Fi systems. * Proficiency in accessing and configuring firmware/BIOS to meet organizational standards. * Familiarity with operating systems, including installation, updates, and remediation for all supported versions of Microsoft Windows. * Expertise in endpoint software suites, including installation, updates, and remediation for all supported versions of Microsoft Office. * Enterprise Mobile Device Management experience, including device enrollment/un-enrollment and profile push on platforms such as MobileIron. * Knowledge of endpoint enterprise management systems, such as device updates and software installations via Microsoft SCCM and BitLocker. * Proficiency with enterprise deployment technologies, including pre-boot configuration and device build sequences using Microsoft SCCM and MDT. * Expertise in endpoint enterprise encryption systems, including device enrollment, encryption/decryption, and user/device management with tools like Microsoft MBAM and BitLocker. * Strong understanding of core application technologies, such as email, document management, and time recording systems. * Solid understanding of Group Policy operations. * Hands-on experience with PC device builds and post-build configuration. * Proficiency in iOS/iPhone/iPad device builds, post-build configuration, and support. * Experience in break/fix work from incident and request queues. * Maintenance of endpoint devices, including Windows updates, antivirus software, and encryption tools. * Device administration using SCCM, MDM, and Active Directory. * User administration in Microsoft Office 365 and Active Directory. Interested? Please submit your updated CV to Dean Parkes at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
08/01/2025
Full time
EUC Team Lead - Birmingham Hybrid working Salary upto £50,000 EUC Team Lead required for a leading client based in Birmingham. My client is currently looking to hire a EUC Team Lead to come on board to oversee a team of up to 10 EUS analysts across multiple locations, ensuring the delivery of high-quality IT support for end users at all times. The EUS Team Lead will support the development, maintenance, and adherence to operational processes, tools, and procedures, while also managing escalations and collaborating with resolver teams to address major issues effectively. In addition to fulfilling line management duties, the EUS Team Lead will provide onsite IT support for colleagues, addressing technical incidents and service requests for a range of end-user devices, including iPhones, iPads, PCs, and laptops. This role requires strong technical expertise to resolve issues and where appropriate, serve as an interface for functions such as IT Service Desk, Major Incident Management, Asset Management, Change Management, and Problem Management. Key skills, * Previous EUC experience * Previous experience in an onsite 2nd line engineering role. * Strong knowledge of endpoint device hardware, including HP and Apple laptops, iPhones, iPads, office telephony, and Wi-Fi systems. * Proficiency in accessing and configuring firmware/BIOS to meet organizational standards. * Familiarity with operating systems, including installation, updates, and remediation for all supported versions of Microsoft Windows. * Expertise in endpoint software suites, including installation, updates, and remediation for all supported versions of Microsoft Office. * Enterprise Mobile Device Management experience, including device enrollment/un-enrollment and profile push on platforms such as MobileIron. * Knowledge of endpoint enterprise management systems, such as device updates and software installations via Microsoft SCCM and BitLocker. * Proficiency with enterprise deployment technologies, including pre-boot configuration and device build sequences using Microsoft SCCM and MDT. * Expertise in endpoint enterprise encryption systems, including device enrollment, encryption/decryption, and user/device management with tools like Microsoft MBAM and BitLocker. * Strong understanding of core application technologies, such as email, document management, and time recording systems. * Solid understanding of Group Policy operations. * Hands-on experience with PC device builds and post-build configuration. * Proficiency in iOS/iPhone/iPad device builds, post-build configuration, and support. * Experience in break/fix work from incident and request queues. * Maintenance of endpoint devices, including Windows updates, antivirus software, and encryption tools. * Device administration using SCCM, MDM, and Active Directory. * User administration in Microsoft Office 365 and Active Directory. Interested? Please submit your updated CV to Dean Parkes at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Are you a junior Back Office application/production Support Engineer working in a large firm? Do you feel pigeonholed in your current position and struggling to grow your skill set? If so, this is the role for you to make a fresh start, in a flatter, more collaborative environment with plenty of room to grow and take on more ownership. Our client, an award-winning electronic equities execution brokerage is looking to add a junior, clearing application support analyst to the team. They can offer you unparallel access to the equities e- & algo-trading business and with the collaborative structure of the team mentioned above, you'll be given plenty of opportunity to grow and learn from more Sr individuals with tons of experience in this type of environment. The successful candidate will have between 2-5 years of experience with: 2nd line support on production issues, Unix/Linux environments, SQL, clearing or relevant Back Office applications. Salary between £50,000 - £60,000 + bonus + Benefits, Dependent on experience. Sponsorship NOT available. Hybrid working - 2/3x pw in the office.
08/01/2025
Full time
Are you a junior Back Office application/production Support Engineer working in a large firm? Do you feel pigeonholed in your current position and struggling to grow your skill set? If so, this is the role for you to make a fresh start, in a flatter, more collaborative environment with plenty of room to grow and take on more ownership. Our client, an award-winning electronic equities execution brokerage is looking to add a junior, clearing application support analyst to the team. They can offer you unparallel access to the equities e- & algo-trading business and with the collaborative structure of the team mentioned above, you'll be given plenty of opportunity to grow and learn from more Sr individuals with tons of experience in this type of environment. The successful candidate will have between 2-5 years of experience with: 2nd line support on production issues, Unix/Linux environments, SQL, clearing or relevant Back Office applications. Salary between £50,000 - £60,000 + bonus + Benefits, Dependent on experience. Sponsorship NOT available. Hybrid working - 2/3x pw in the office.
Key Responsibilities: Provide application configuration and maintenance on ERP (Oracle eBusiness Suite) Delivering support to business users by investigating and resolving application errors, data discrepancies and queries and escalating to Oracle where required. Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team. Receive, and prioritize requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite and associated applications. Progress changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support. Monitor applications, record problems and identify performance trends. Where appropriate, take corrective action to improve performance and to avoid problems arising. Support the Business Transformation team in the implementation of new business application software or new releases of existing business software. Participate in project meetings by providing expertise and guidance in selecting appropriate solutions. Provide progress and raise issues to be resolved, and report progress on a regular basis Perform ad hoc duties as required
06/01/2025
Full time
Key Responsibilities: Provide application configuration and maintenance on ERP (Oracle eBusiness Suite) Delivering support to business users by investigating and resolving application errors, data discrepancies and queries and escalating to Oracle where required. Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team. Receive, and prioritize requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite and associated applications. Progress changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support. Monitor applications, record problems and identify performance trends. Where appropriate, take corrective action to improve performance and to avoid problems arising. Support the Business Transformation team in the implementation of new business application software or new releases of existing business software. Participate in project meetings by providing expertise and guidance in selecting appropriate solutions. Provide progress and raise issues to be resolved, and report progress on a regular basis Perform ad hoc duties as required
*Mainly remote with 1 - 2 days in the office per week* My client is an end user, and they are looking for a ERP Finance System Support Consultant to support Dynamics AX 2012 and D365 and the relationships between my client and their internal customers and the third-party implementers of Dynamics AX. The role will include 1st, 2nd, and 3rd line support, managing service requests, providing and documenting resolutions, testing new developments and maintaining Support portal. Other responsibilities will be: Responsible for supporting current AX 2012 and upcoming D365 implementation. Being the contact point for all initial queries on AX, filtering usage problems from issues with the system, raising and escalating issues with suppliers Supporting all functions across the business to document, replicate and resolve AX incidents and liaising with users Create knowledge base articles and processes documentation for products, known issues, and workarounds ensuring these are reviewed and maintained. My client is looking for someone with the below experience: Experience of Dynamics AX 2012 R3, D365. Understanding of business processes and support issues in Finance Experience in Org Admin, System Administration including Workflow and Security roles. My client is specifically looking for someone with finance background as this role will be finance related support with opportunity toward a consultant role Dependent on candidate's capability. They are ideally wanting someone with some finance degree/ACCA/CIMA qualification- with AX/D365 experience even if its few years. Please note you must already be eligible to work in the UK. If you are interested, please get in contact with Kamilla Ryan see below) ) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/01/2025
Full time
*Mainly remote with 1 - 2 days in the office per week* My client is an end user, and they are looking for a ERP Finance System Support Consultant to support Dynamics AX 2012 and D365 and the relationships between my client and their internal customers and the third-party implementers of Dynamics AX. The role will include 1st, 2nd, and 3rd line support, managing service requests, providing and documenting resolutions, testing new developments and maintaining Support portal. Other responsibilities will be: Responsible for supporting current AX 2012 and upcoming D365 implementation. Being the contact point for all initial queries on AX, filtering usage problems from issues with the system, raising and escalating issues with suppliers Supporting all functions across the business to document, replicate and resolve AX incidents and liaising with users Create knowledge base articles and processes documentation for products, known issues, and workarounds ensuring these are reviewed and maintained. My client is looking for someone with the below experience: Experience of Dynamics AX 2012 R3, D365. Understanding of business processes and support issues in Finance Experience in Org Admin, System Administration including Workflow and Security roles. My client is specifically looking for someone with finance background as this role will be finance related support with opportunity toward a consultant role Dependent on candidate's capability. They are ideally wanting someone with some finance degree/ACCA/CIMA qualification- with AX/D365 experience even if its few years. Please note you must already be eligible to work in the UK. If you are interested, please get in contact with Kamilla Ryan see below) ) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
My client are seeking a skilled Dynamics 365 Developer to join our development team. In this role, you will be integral to the design, development, testing, and deployment of custom solutions on the Dynamics 365 platform. The ideal candidate will have strong technical expertise and extensive experience in developing Dynamics 365 solutions. Key Responsibilities: Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. Design, develop, test, and deploy custom solutions on the Dynamics 365 platform. Maintain technical documentation, including design specifications and user documentation. Manage project plans and schedules, tracking progress to ensure timely delivery. Participate in code reviews to ensure quality, performance, and maintainability. Stay updated on the latest technologies and industry trends related to Dynamics 365. Provide 2nd line technical support for development issues and bug fixes. What will you will bring: Proven experience in Dynamics 365 development, including Dynamics CRM. Strong technical skills in Dynamics 365 for Sales, Customer Service, Power Platform, and Azure. Proficiency with the Microsoft technology stack (.NET, C#, SQL Server). Excellent communication skills for effective collaboration with stakeholders. Strong problem-solving abilities and the capacity to work under pressure. Solid organizational and project management skills. Experience with Agile methodologies and tools (Azure DevOps, JIRA, Trello). Confidence in engaging with all levels of the organization. Experience working with internal and external/3rd-party resources. For application and accessibility support, please contact your local Marks Sattin office. We're committed to protecting the privacy of all our candidates and clients, please visit our website for our privacy policy.
16/12/2024
Full time
My client are seeking a skilled Dynamics 365 Developer to join our development team. In this role, you will be integral to the design, development, testing, and deployment of custom solutions on the Dynamics 365 platform. The ideal candidate will have strong technical expertise and extensive experience in developing Dynamics 365 solutions. Key Responsibilities: Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications. Design, develop, test, and deploy custom solutions on the Dynamics 365 platform. Maintain technical documentation, including design specifications and user documentation. Manage project plans and schedules, tracking progress to ensure timely delivery. Participate in code reviews to ensure quality, performance, and maintainability. Stay updated on the latest technologies and industry trends related to Dynamics 365. Provide 2nd line technical support for development issues and bug fixes. What will you will bring: Proven experience in Dynamics 365 development, including Dynamics CRM. Strong technical skills in Dynamics 365 for Sales, Customer Service, Power Platform, and Azure. Proficiency with the Microsoft technology stack (.NET, C#, SQL Server). Excellent communication skills for effective collaboration with stakeholders. Strong problem-solving abilities and the capacity to work under pressure. Solid organizational and project management skills. Experience with Agile methodologies and tools (Azure DevOps, JIRA, Trello). Confidence in engaging with all levels of the organization. Experience working with internal and external/3rd-party resources. For application and accessibility support, please contact your local Marks Sattin office. We're committed to protecting the privacy of all our candidates and clients, please visit our website for our privacy policy.