Software Engineering Manager - ServiceNow

Salary: Open

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days on-site, 2 days remote

*We are unable to provide sponsorship for this role*

Qualifications

• • 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options
  • 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions
  • Knowledge of system architecture and data analytics
  • Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.)
  • Working knowledge of JavaScript

Responsibilities

• • Manages the delivery of complex projects which may involve multiple systems
  • Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness
  • Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various company standards around coding, testing, and documenting the systems you develop
  • Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team
  • Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners
  • Leads data management and reporting efforts to promote a stable architecture and usable platform