Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Lead Storage Administrator Looking to lead technical projects and develop innovative storage solutions? Our client's growing IT team is looking for a Lead Storage Administrator who can make a significant impact with your expertise and leadership. As part of the UK IT Storage function, you will be joining a wider infrastructure team that is growing due to the volume of project work that is already in the roadmap. Initially based in the Southampton office, upon completion of probation you'll have the option to work 2 days a week from home. Other benefits include up to 26 days holiday, 5% Pension, Private Medical, Life Assurance Plan, and more. Salary: £50,000 - £60,000 As a Lead Storage Administrator, you will: Design and develop complex, integrated solutions. Perform and evaluate cost analyses and vendor comparisons for projects. Provide 24x7 on-call support. Develop technical subject matter expertise on established and emerging storage systems and technologies. Communicate system operations and environment changes. Adhere to SOX, PCI, and other regulatory requirements. Understands and avoids capacity, redundancy, and health constraints of storage systems. Understanding of automated storage device management, and configuration. Ensure that all security requirements are met. Provide technical input to solution development plans and concept documents. Demonstrate understanding of business impacts of issues and how they relate to IT-owned solutions. Research new technologies and propose cost-effective solutions. Plan and manage technical projects involving other teams. The successful Lead Storage Administrator will have advanced knowledge of EMC VPLEX, POWERMAX storage platforms, NAS, and can provide extensive technical expertise and analysis on the business storage environments. To apply for this role, please send your CV to (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
23/12/2024
Full time
Lead Storage Administrator Looking to lead technical projects and develop innovative storage solutions? Our client's growing IT team is looking for a Lead Storage Administrator who can make a significant impact with your expertise and leadership. As part of the UK IT Storage function, you will be joining a wider infrastructure team that is growing due to the volume of project work that is already in the roadmap. Initially based in the Southampton office, upon completion of probation you'll have the option to work 2 days a week from home. Other benefits include up to 26 days holiday, 5% Pension, Private Medical, Life Assurance Plan, and more. Salary: £50,000 - £60,000 As a Lead Storage Administrator, you will: Design and develop complex, integrated solutions. Perform and evaluate cost analyses and vendor comparisons for projects. Provide 24x7 on-call support. Develop technical subject matter expertise on established and emerging storage systems and technologies. Communicate system operations and environment changes. Adhere to SOX, PCI, and other regulatory requirements. Understands and avoids capacity, redundancy, and health constraints of storage systems. Understanding of automated storage device management, and configuration. Ensure that all security requirements are met. Provide technical input to solution development plans and concept documents. Demonstrate understanding of business impacts of issues and how they relate to IT-owned solutions. Research new technologies and propose cost-effective solutions. Plan and manage technical projects involving other teams. The successful Lead Storage Administrator will have advanced knowledge of EMC VPLEX, POWERMAX storage platforms, NAS, and can provide extensive technical expertise and analysis on the business storage environments. To apply for this role, please send your CV to (see below) or call. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Monitoring and Backup Engineer Northampton - Hybrid (After Probation) Competitive Salary VIQU are seeking a Monitoring and Backup Engineer to join an IT business that specialise in providing a broad spectrum of IT services and solutions. This role is pivotal in ensuring the efficient operation and enhancement of critical monitoring and backup systems, while also contributing to internal IT projects. Initially, the role will be split evenly between project work and monitoring/backup responsibilities. Longer-term, the focus will shift primarily to monitoring and backups. The successful Moniroting & Backup Engineerwill also mentor a junior team member, sharing their expertise in backup systems. Key Responsibilities of the Monitoring & Backup Engineer: Oversee and optimise monitoring and backup systems using tools such as Backup Radar and Veeam.Troubleshoot and resolve incidents related to network issues, security alerts, and server performance.Lead and participate in project work.Develop and implement monitoring and backup strategies that adhere to best practices and industry standards.Collaborate with internal teams and external partners to deliver quick resolutions to technical issues.Maintain clear and effective communication with clients, ensuring service expectations are met.Provide training and mentorship to junior team members, particularly in backup systems.Document processes, conduct audits, and oversee change control. Essential Skills & Qualifications of the Monitoring & Backup Engineer: Expertise in monitoring tools and backup solutions, with significant experience using Veeam (Veeam Certified Engineer - VMCE is highly desirable).Proven experience in troubleshooting and managing monitoring systems such as Backup Radar or similar tools.Strong understanding of backup technologies and disaster recovery processes.Ability to manage complex IT infrastructures across both on-premises and cloud environments.At least five years' experience in IT infrastructure management, focusing on monitoring and backups.Familiarity with service management tools such as Autotask is advantageous.Preferred certifications include Microsoft Azure, Microsoft 365, CCNA, and Veeam VMCE. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Monitoring and Backup Engineer Northampton - Hybrid (After Probation) Competitive Salary
23/12/2024
Full time
Monitoring and Backup Engineer Northampton - Hybrid (After Probation) Competitive Salary VIQU are seeking a Monitoring and Backup Engineer to join an IT business that specialise in providing a broad spectrum of IT services and solutions. This role is pivotal in ensuring the efficient operation and enhancement of critical monitoring and backup systems, while also contributing to internal IT projects. Initially, the role will be split evenly between project work and monitoring/backup responsibilities. Longer-term, the focus will shift primarily to monitoring and backups. The successful Moniroting & Backup Engineerwill also mentor a junior team member, sharing their expertise in backup systems. Key Responsibilities of the Monitoring & Backup Engineer: Oversee and optimise monitoring and backup systems using tools such as Backup Radar and Veeam.Troubleshoot and resolve incidents related to network issues, security alerts, and server performance.Lead and participate in project work.Develop and implement monitoring and backup strategies that adhere to best practices and industry standards.Collaborate with internal teams and external partners to deliver quick resolutions to technical issues.Maintain clear and effective communication with clients, ensuring service expectations are met.Provide training and mentorship to junior team members, particularly in backup systems.Document processes, conduct audits, and oversee change control. Essential Skills & Qualifications of the Monitoring & Backup Engineer: Expertise in monitoring tools and backup solutions, with significant experience using Veeam (Veeam Certified Engineer - VMCE is highly desirable).Proven experience in troubleshooting and managing monitoring systems such as Backup Radar or similar tools.Strong understanding of backup technologies and disaster recovery processes.Ability to manage complex IT infrastructures across both on-premises and cloud environments.At least five years' experience in IT infrastructure management, focusing on monitoring and backups.Familiarity with service management tools such as Autotask is advantageous.Preferred certifications include Microsoft Azure, Microsoft 365, CCNA, and Veeam VMCE. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (see below) If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Monitoring and Backup Engineer Northampton - Hybrid (After Probation) Competitive Salary
SAP APO GATP RNR Consultant My client, a large consultancy, is in need of a SAP APO GATP RNR Consultant for a 12 month contract based in Manchester, requiring 3 days on-site weekly (negotiable). The ideal candidate will have strong experience Primarily work on Global available to promise module in SAP APO (Advance planning and optimization) planning system, Solid understanding of SDLC as well as expert knowledge of both agile and traditional project management principles, Lead end-to-end deployment, testing, security testing, and adherence to quality compliance and risk management, Manage business users across various planning processes like demand planning, supply planning, distribution planning and order management, Work with regional business users and align their requirements with Global processes, Coordinate transition from development, testing and production environments, ensuring appropriate change tickets are created in ServiceNow, approved, and processed to meet deadlines, Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists, Manage relationships and coordinate work between different teams (internal as well as external partnering team) across different locations.
23/12/2024
Project-based
SAP APO GATP RNR Consultant My client, a large consultancy, is in need of a SAP APO GATP RNR Consultant for a 12 month contract based in Manchester, requiring 3 days on-site weekly (negotiable). The ideal candidate will have strong experience Primarily work on Global available to promise module in SAP APO (Advance planning and optimization) planning system, Solid understanding of SDLC as well as expert knowledge of both agile and traditional project management principles, Lead end-to-end deployment, testing, security testing, and adherence to quality compliance and risk management, Manage business users across various planning processes like demand planning, supply planning, distribution planning and order management, Work with regional business users and align their requirements with Global processes, Coordinate transition from development, testing and production environments, ensuring appropriate change tickets are created in ServiceNow, approved, and processed to meet deadlines, Lead and co-ordinate the Go-Live activities including the execution of the deployment Plans and checklists, Manage relationships and coordinate work between different teams (internal as well as external partnering team) across different locations.
Okta Specialist Remote £450-£500 per day outside IR35 I am working with a forward-thinking organisation seeking an experienced Okta Platform Engineer or Okta Specialist to lead their Identity and Access Management (IAM) initiatives. This is an exciting opportunity to work on cutting-edge projects, improving the security and efficiency of their systems. Responsibilities Administer and optimise the Okta platform, including users, groups, and access policies. Develop integrations with internal and external applications using SSO, SAML, OIDC, and SCIM. Configure and manage multi-factor authentication (MFA) and adaptive access policies. Automate user life cycle processes using Okta Workflows or scripts. Troubleshoot and resolve Okta-related issues promptly. Collaborate with IT and security teams to align IAM strategies with business goals. Maintain clear documentation of configurations and processes. Key Skills and Experience Strong hands-on experience with Okta platform configuration and management. Deep understanding of IAM principles and protocols (eg, SAML, OIDC, SCIM). Scripting experience (eg, Python, PowerShell) and familiarity with automation tools. Knowledge of cybersecurity best practices and zero-trust security models. Strong problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website
23/12/2024
Project-based
Okta Specialist Remote £450-£500 per day outside IR35 I am working with a forward-thinking organisation seeking an experienced Okta Platform Engineer or Okta Specialist to lead their Identity and Access Management (IAM) initiatives. This is an exciting opportunity to work on cutting-edge projects, improving the security and efficiency of their systems. Responsibilities Administer and optimise the Okta platform, including users, groups, and access policies. Develop integrations with internal and external applications using SSO, SAML, OIDC, and SCIM. Configure and manage multi-factor authentication (MFA) and adaptive access policies. Automate user life cycle processes using Okta Workflows or scripts. Troubleshoot and resolve Okta-related issues promptly. Collaborate with IT and security teams to align IAM strategies with business goals. Maintain clear documentation of configurations and processes. Key Skills and Experience Strong hands-on experience with Okta platform configuration and management. Deep understanding of IAM principles and protocols (eg, SAML, OIDC, SCIM). Scripting experience (eg, Python, PowerShell) and familiarity with automation tools. Knowledge of cybersecurity best practices and zero-trust security models. Strong problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders. Talent International UK Limited and it's subsidary Rethink Digital Gurus Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website
ServiceNow Solution Designer - London/hybrid - £409 per day Expertise Experience on ITIL Process consulting and/or implementation Creates and owns technical designs for a specific technology area, delivering work autonomously. Acts as an informed consultant during discovery process. Integrates and implements end-to-end solutions across customers and business areas involving people, process, product, networks aspects. Ensures designs are delivered to the agreed principles and assurance processes. Ensures feasibility, scalability, and performance by setting and maintaining standards. Monitors performance of architecture standards and drives improvement for adoption and compliance. Responsible for getting the solution to a ready to build state by adherence to ACE (Architecture Conformance Expediter), Security Passport and PIA processes. Stay involved and remain accountable for design integrity throughout build, testing and deployment. Solution designing for ITSM modules Take care of INC, PROB & Change Squad development requirements & provide solutions. Work as an ITSM Technical Lead on ServiceNow implementation project, helping various teams provide detailed technical analysis, design, and direction on development activities. Prepare technical proposals, presentations and providing end-to-end solutions. Evaluate new features in the platform with ServiceNow releases and the suitability/applicability in the current environment on various modules like ITSM, CSM, Portal and Integrations Facilitate workshops with Teams for project initiation, setting and defining the implementation approach and process. ServiceNow Implementation Specialist & Admin certification Lead and own ServiceNow technical deliveries Guide, mentor and train team members Create value-adds and accelerators on ServiceNow Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on Mobility, Discovery and Orchestration Experience on Java Scripting Excellent understanding of ITIL processes Ability to define and implement best practices Experience in creating and modifying workflows Experience in design, development and deployment in ServiceNow Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools, process and projects Experience on configuration management - process definition, modelling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Experience on LDAP integration Ability to create integration architecture Ability to create templates for foundation data, CMDB etc. Experience in Java and related web technologies is preferred Experience on ITIL Process consulting and/or implementation ServiceNow Implementation Specialist & Admin certification Lead and own ServiceNow technical deliveries Guide, mentor and train team members Create value-adds and accelerators on ServiceNow Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on Mobility, Discovery and Orchestration Experience on Java Scripting Excellent understanding of ITIL processes Ability to define and implement best practices Experience in creating and modifying workflows Experience in design, development and deployment in ServiceNow Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools, process and projects Experience on configuration management - process definition, modelling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Experience on LDAP integration Ability to create integration architecture Ability to create templates for foundation data, CMDB etc. Experience in Java and related web technologies is preferred Technical Expertise: Creation of script-based assignment and approval rules. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate Querying the table by using Glide Record Referencing Glide List Debugging script Creating and customizing UI and pages using Jelly Working with complex Log Files. Render forms, lists, UI Pages, and many other things in with the help of Jelly Designing of Macros and Formatters. User Administration Web Service Integration User Interface Level Integration MID Server Integration Integration with tools, applications and systems Mobility and related integration AngularJS, Node.js and Bootstrap Use of Import Sets for data loading from external file or database to the
23/12/2024
Project-based
ServiceNow Solution Designer - London/hybrid - £409 per day Expertise Experience on ITIL Process consulting and/or implementation Creates and owns technical designs for a specific technology area, delivering work autonomously. Acts as an informed consultant during discovery process. Integrates and implements end-to-end solutions across customers and business areas involving people, process, product, networks aspects. Ensures designs are delivered to the agreed principles and assurance processes. Ensures feasibility, scalability, and performance by setting and maintaining standards. Monitors performance of architecture standards and drives improvement for adoption and compliance. Responsible for getting the solution to a ready to build state by adherence to ACE (Architecture Conformance Expediter), Security Passport and PIA processes. Stay involved and remain accountable for design integrity throughout build, testing and deployment. Solution designing for ITSM modules Take care of INC, PROB & Change Squad development requirements & provide solutions. Work as an ITSM Technical Lead on ServiceNow implementation project, helping various teams provide detailed technical analysis, design, and direction on development activities. Prepare technical proposals, presentations and providing end-to-end solutions. Evaluate new features in the platform with ServiceNow releases and the suitability/applicability in the current environment on various modules like ITSM, CSM, Portal and Integrations Facilitate workshops with Teams for project initiation, setting and defining the implementation approach and process. ServiceNow Implementation Specialist & Admin certification Lead and own ServiceNow technical deliveries Guide, mentor and train team members Create value-adds and accelerators on ServiceNow Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on Mobility, Discovery and Orchestration Experience on Java Scripting Excellent understanding of ITIL processes Ability to define and implement best practices Experience in creating and modifying workflows Experience in design, development and deployment in ServiceNow Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools, process and projects Experience on configuration management - process definition, modelling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Experience on LDAP integration Ability to create integration architecture Ability to create templates for foundation data, CMDB etc. Experience in Java and related web technologies is preferred Experience on ITIL Process consulting and/or implementation ServiceNow Implementation Specialist & Admin certification Lead and own ServiceNow technical deliveries Guide, mentor and train team members Create value-adds and accelerators on ServiceNow Define and implement differentiators for ServiceNow development and support projects Experience on following ServiceNow modules - Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS Experience on Mobility, Discovery and Orchestration Experience on Java Scripting Excellent understanding of ITIL processes Ability to define and implement best practices Experience in creating and modifying workflows Experience in design, development and deployment in ServiceNow Experience in documentation and review activities Experience in complex data migration Experience in conducting trainings on ServiceNow Excellent experience on complex ServiceNow integrations Experience in creating custom applications Exposure to Project Portfolio Management, SDLC, Financial Management, Demand Management, and Service Watch is preferable Good understanding on ServiceNow dedicated and shared instances usage and feasibility Excellent experience in creating customer reports and dashboards Experience in conducting and document due-diligence for customer tools, process and projects Experience on configuration management - process definition, modelling and process refinement CMDB and Discovery troubleshooting Experience on ServiceNow foundation data management and data modelling Experience on LDAP integration Ability to create integration architecture Ability to create templates for foundation data, CMDB etc. Experience in Java and related web technologies is preferred Technical Expertise: Creation of script-based assignment and approval rules. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object Creation of custom related list. Creation of Access Control List with the help of Scripting. Creation of Script based UI Policy and Client Script. Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate Querying the table by using Glide Record Referencing Glide List Debugging script Creating and customizing UI and pages using Jelly Working with complex Log Files. Render forms, lists, UI Pages, and many other things in with the help of Jelly Designing of Macros and Formatters. User Administration Web Service Integration User Interface Level Integration MID Server Integration Integration with tools, applications and systems Mobility and related integration AngularJS, Node.js and Bootstrap Use of Import Sets for data loading from external file or database to the
SAP EWM Managing Consultant - £85,000 - £100,000 basic/£100,000 - £115,000 OTE (depending on experience) SAP EWM Managing Consultants are currently sought to operate as a Lead SME in an established, flourishing, yet still growing global SAP Practice working in the UK practice. This is an opportunity to grow a dynamic and market leading UK SAP practice. The SAP EWM SME Lead will be responsible for leading solution design and configuration work streams within complex SAP Integration solutions for typically FTSE500 customers. The EWM Managing Consultant will assist to drive growth, shaping as well as delivering SAP S/4 HANA IM and EWM projects in the UK. The SAP EWM Managing Consultant would have extensive experience in areas such as Inventory Management, and integration with other Supply Chain Management modules and processes. The SAP EWM Managing Consultants Day to day activities may include: Delivery of large complex SAP S4 HANA IM and EWM transformation programmes Team leading and mentoring of more junior resource Collaboration of supporting the development of SAP market strategies and approaches Involvement in contributing to RFI/RFP bid proposal work for S4 projects Developing trusted relationships across the SAP ecosystem and with client stakeholders This SAP EWM Managing Consultant role is an excellent opportunity to work for a leading global Consulting organisation and one of the world's foremost providers of consulting, technology, outsourcing and local professional services. The SAP EWM Managing consultant position is a senior role within an established SAP practice there would be a clear defined career path to progress to Director level positions in the future if that is the ambition of the successful candidate. The EWM Managing consultant can live anywhere in the UK, but must be eligible to pass through Security Clearance, which requires candidates to be resident in the UK for over 5 years. The SAP EWM Managing Consultant must have full rights to work in the UK without requiring work permit sponsorship. Our clients you will be required to provide documentary proof, prior to joining the Company that you are entitled to live and work in the UK.
23/12/2024
Full time
SAP EWM Managing Consultant - £85,000 - £100,000 basic/£100,000 - £115,000 OTE (depending on experience) SAP EWM Managing Consultants are currently sought to operate as a Lead SME in an established, flourishing, yet still growing global SAP Practice working in the UK practice. This is an opportunity to grow a dynamic and market leading UK SAP practice. The SAP EWM SME Lead will be responsible for leading solution design and configuration work streams within complex SAP Integration solutions for typically FTSE500 customers. The EWM Managing Consultant will assist to drive growth, shaping as well as delivering SAP S/4 HANA IM and EWM projects in the UK. The SAP EWM Managing Consultant would have extensive experience in areas such as Inventory Management, and integration with other Supply Chain Management modules and processes. The SAP EWM Managing Consultants Day to day activities may include: Delivery of large complex SAP S4 HANA IM and EWM transformation programmes Team leading and mentoring of more junior resource Collaboration of supporting the development of SAP market strategies and approaches Involvement in contributing to RFI/RFP bid proposal work for S4 projects Developing trusted relationships across the SAP ecosystem and with client stakeholders This SAP EWM Managing Consultant role is an excellent opportunity to work for a leading global Consulting organisation and one of the world's foremost providers of consulting, technology, outsourcing and local professional services. The SAP EWM Managing consultant position is a senior role within an established SAP practice there would be a clear defined career path to progress to Director level positions in the future if that is the ambition of the successful candidate. The EWM Managing consultant can live anywhere in the UK, but must be eligible to pass through Security Clearance, which requires candidates to be resident in the UK for over 5 years. The SAP EWM Managing Consultant must have full rights to work in the UK without requiring work permit sponsorship. Our clients you will be required to provide documentary proof, prior to joining the Company that you are entitled to live and work in the UK.
Role: Cyber Security Consultant Salary: £45k - £53k Location: Hybrid (remote with 1-2 days per week in London office) We are seeking a Consultant to join a dynamic Cyber Advisory team, delivering strategic advice and cyber security assurance to a diverse range of clients, including FTSE 350 companies, across sectors such as financial services, retail, government, and corporates. Key Responsibilities: Lead cyber security projects, from business development to delivery. Provide expert advice on frameworks like NIST CSF, ISO 27001, and cyber risk management. Prepare and present findings to senior stakeholders. Mentor junior team members and contribute to methodology development. Ideal Candidate: Strong experience in cyber security advisory roles. Relevant certifications (eg, CISSP, CISM, ISO 27001 LA). Excellent communication, analytical, and interpersonal skills. Commitment to professional development and inclusivity. What's Offered: Support for professional certifications and training. Mentorship and a clear career progression path. Opportunities to work on high-impact projects in multiple industries. Join a global professional services network committed to fostering diversity, empowering individuals, and driving impactful change. Apply now with your up to date CV to take the next step in your cyber security career!
23/12/2024
Full time
Role: Cyber Security Consultant Salary: £45k - £53k Location: Hybrid (remote with 1-2 days per week in London office) We are seeking a Consultant to join a dynamic Cyber Advisory team, delivering strategic advice and cyber security assurance to a diverse range of clients, including FTSE 350 companies, across sectors such as financial services, retail, government, and corporates. Key Responsibilities: Lead cyber security projects, from business development to delivery. Provide expert advice on frameworks like NIST CSF, ISO 27001, and cyber risk management. Prepare and present findings to senior stakeholders. Mentor junior team members and contribute to methodology development. Ideal Candidate: Strong experience in cyber security advisory roles. Relevant certifications (eg, CISSP, CISM, ISO 27001 LA). Excellent communication, analytical, and interpersonal skills. Commitment to professional development and inclusivity. What's Offered: Support for professional certifications and training. Mentorship and a clear career progression path. Opportunities to work on high-impact projects in multiple industries. Join a global professional services network committed to fostering diversity, empowering individuals, and driving impactful change. Apply now with your up to date CV to take the next step in your cyber security career!
Role: Cyber Security Analyst Location: Remote (Very Rare Meetup with Team in Bristol or London) Salary: Up to £50,000 (plus £1,000 Remote Setup Allowance) We are seeking an enthusiastic Cyber Security Analyst to join a forward-thinking and dynamic team at an organization with an exceptionally modern IT estate. This role offers significant opportunities for personal and professional growth, including training, certification building, and support from an experienced Cyber Security leader. Overview Our client is a significant player in their industry, with a modern IT estate that currently isn't being used to its full potential. The successful candidate will be coming in to support their Head of Cyber Security in the numerous projects that will both overhaul various elements of their environment. Example of upcoming projects include: Consolidation of their cloud suppliers. Significant expansion of their AWS and Azure estates. Increase analytical utilisation of their cutting-edge Cyber Security product portfolio, including Datadog, Cloudflare, M365 E3, Jira, Microsoft Defender. This organisation uses a "security by design" approach, putting Cyber Security at the forefront of everything they do in close collaboration with the wider IT function to ensure governance and compliance with numerous Cyber Security frameworks (ISO 27001, NIST, PCI-DSS). Ultimately, the company aims to grow by 300% over the next three years, and you will have the exciting opportunity to play a central role in shaping the environment to achieve that goal. Role Reporting to the Head of Cyber Security, you will become part of a small, close-knit security team, supporting the charge to improve their cybersecurity initiative. This role will require you to become a Cyber Security generalist, actively engaging at all levels of Cyber Security and contributing across a broad range of responsibilities, such as: Threat Management Endpoint Detection Security Assurance (Security by Design Controls) Framework Governance and Compliance (ISO 27001, NIST, PCI-DSS) Vulnerability Scanning Risk Analysis Cybersecurity Awareness Campaigns Phishing Campaigns Experience The ideal candidate will bring hands-on experience in the above Cyber Security responsibilities, coupled with a strong analytical mindset. The successful candidate will be driven by a curiosity to analyse data and reports, identifying trends and their impact to guide strategic decisions. We're looking for someone with a thirst for continuous learning, who has the drive to explore new areas, and is committed to professional development and staying ahead with the latest industry developments, who may already have some relevant industry certifications and will be supported by an experienced, Cyber Security professional. This role is ideal for someone eager to expand their expertise across all areas of Cyber Security. If you have solid experience as a SOC Analyst and are eager to continue their development in that space, while exploring the engineering side of Cyber Security, this opportunity is for you.
23/12/2024
Full time
Role: Cyber Security Analyst Location: Remote (Very Rare Meetup with Team in Bristol or London) Salary: Up to £50,000 (plus £1,000 Remote Setup Allowance) We are seeking an enthusiastic Cyber Security Analyst to join a forward-thinking and dynamic team at an organization with an exceptionally modern IT estate. This role offers significant opportunities for personal and professional growth, including training, certification building, and support from an experienced Cyber Security leader. Overview Our client is a significant player in their industry, with a modern IT estate that currently isn't being used to its full potential. The successful candidate will be coming in to support their Head of Cyber Security in the numerous projects that will both overhaul various elements of their environment. Example of upcoming projects include: Consolidation of their cloud suppliers. Significant expansion of their AWS and Azure estates. Increase analytical utilisation of their cutting-edge Cyber Security product portfolio, including Datadog, Cloudflare, M365 E3, Jira, Microsoft Defender. This organisation uses a "security by design" approach, putting Cyber Security at the forefront of everything they do in close collaboration with the wider IT function to ensure governance and compliance with numerous Cyber Security frameworks (ISO 27001, NIST, PCI-DSS). Ultimately, the company aims to grow by 300% over the next three years, and you will have the exciting opportunity to play a central role in shaping the environment to achieve that goal. Role Reporting to the Head of Cyber Security, you will become part of a small, close-knit security team, supporting the charge to improve their cybersecurity initiative. This role will require you to become a Cyber Security generalist, actively engaging at all levels of Cyber Security and contributing across a broad range of responsibilities, such as: Threat Management Endpoint Detection Security Assurance (Security by Design Controls) Framework Governance and Compliance (ISO 27001, NIST, PCI-DSS) Vulnerability Scanning Risk Analysis Cybersecurity Awareness Campaigns Phishing Campaigns Experience The ideal candidate will bring hands-on experience in the above Cyber Security responsibilities, coupled with a strong analytical mindset. The successful candidate will be driven by a curiosity to analyse data and reports, identifying trends and their impact to guide strategic decisions. We're looking for someone with a thirst for continuous learning, who has the drive to explore new areas, and is committed to professional development and staying ahead with the latest industry developments, who may already have some relevant industry certifications and will be supported by an experienced, Cyber Security professional. This role is ideal for someone eager to expand their expertise across all areas of Cyber Security. If you have solid experience as a SOC Analyst and are eager to continue their development in that space, while exploring the engineering side of Cyber Security, this opportunity is for you.
Job Title - ETD Collaborative Engineer Location - Hybrid (Remove/Barrow in Furness) Rate - upto £650 per day, Umbrella only Security Clearance - Must hold Active SC or be SC Eligible. Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Due to the end client and clearance required, all applicants must be a UK National. ETD provides multi-disciplinary engineering expertise for the development of cutting-edge science and exploration systems and technologies. Collaborative engineering helps reduce the risk of project failure and improves business continuity by ensuring all involved parties understand the project. The Collaborative Engineer is responsible for troubleshooting, provisioning, administering, designing, and maintaining the Collaboration environment as well as understanding the use and purpose of Active Directory Domain Services, Group Policy Objects, Containers, and Organisational Units. Key Skills, Qualifications and Experience Excellent communication skills, including stakeholder management experience; Strong customer service focus and attention to detail; Ability to travel; Exchange/Skype (Collab); Mail Gateways (Collab); Device and Application Security Controls (IDAC and DefendPoint as technologies); SCCM/SOE - Build images; Group Policy; Virtualisation (VMWare, Wyse etc). Special Requirements or Accreditations Have or be able to obtain SC clearance; Be a sole UK National. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
23/12/2024
Project-based
Job Title - ETD Collaborative Engineer Location - Hybrid (Remove/Barrow in Furness) Rate - upto £650 per day, Umbrella only Security Clearance - Must hold Active SC or be SC Eligible. Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Due to the end client and clearance required, all applicants must be a UK National. ETD provides multi-disciplinary engineering expertise for the development of cutting-edge science and exploration systems and technologies. Collaborative engineering helps reduce the risk of project failure and improves business continuity by ensuring all involved parties understand the project. The Collaborative Engineer is responsible for troubleshooting, provisioning, administering, designing, and maintaining the Collaboration environment as well as understanding the use and purpose of Active Directory Domain Services, Group Policy Objects, Containers, and Organisational Units. Key Skills, Qualifications and Experience Excellent communication skills, including stakeholder management experience; Strong customer service focus and attention to detail; Ability to travel; Exchange/Skype (Collab); Mail Gateways (Collab); Device and Application Security Controls (IDAC and DefendPoint as technologies); SCCM/SOE - Build images; Group Policy; Virtualisation (VMWare, Wyse etc). Special Requirements or Accreditations Have or be able to obtain SC clearance; Be a sole UK National. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Principal Network Engineer - 6 month contract - Outside IR35 My client is seeking a Principal Network Engineer to lead the design, maintenance, and expansion of our carrier-grade network. Reporting to the Network Manager, you will be a technical expert capable of resolving complex faults and managing end-to-end project delivery. This hybrid role combines individual contributions, team leadership, and collaboration with key stakeholders. Contract Details: Start Date: January Duration: 6 months Rolling Contract Rate: £480 - £520 Per Day Location: Hybrid - Central London Key Responsibilities: Lead and deliver network projects, from planning to optimization, ensuring SLA thresholds are met. Act as the final escalation point for complex network issues and provide technical mentorship to junior team members. Design, maintain, and optimize the network, enhancing performance, security, and reliability. Document network designs, troubleshooting procedures, and migration strategies. Collaborate with stakeholders to complete projects and perform out-of-hours work as required. Requirements: Cisco core network experience, preferably in Altnet broadband. Expertise in Cisco ASR, NCS devices, and Firepower models Experience with PON infrastructure. Comprehensive knowledge of key technologies: BGP, OSPF/ISIS, IPv6, MPLS, and VPNs. Proven experience with network monitoring tools, project delivery, and technical documentation. CCIE certification required is desirable. Principal Network Engineer - 6 month contract - Outside IR35
23/12/2024
Project-based
Principal Network Engineer - 6 month contract - Outside IR35 My client is seeking a Principal Network Engineer to lead the design, maintenance, and expansion of our carrier-grade network. Reporting to the Network Manager, you will be a technical expert capable of resolving complex faults and managing end-to-end project delivery. This hybrid role combines individual contributions, team leadership, and collaboration with key stakeholders. Contract Details: Start Date: January Duration: 6 months Rolling Contract Rate: £480 - £520 Per Day Location: Hybrid - Central London Key Responsibilities: Lead and deliver network projects, from planning to optimization, ensuring SLA thresholds are met. Act as the final escalation point for complex network issues and provide technical mentorship to junior team members. Design, maintain, and optimize the network, enhancing performance, security, and reliability. Document network designs, troubleshooting procedures, and migration strategies. Collaborate with stakeholders to complete projects and perform out-of-hours work as required. Requirements: Cisco core network experience, preferably in Altnet broadband. Expertise in Cisco ASR, NCS devices, and Firepower models Experience with PON infrastructure. Comprehensive knowledge of key technologies: BGP, OSPF/ISIS, IPv6, MPLS, and VPNs. Proven experience with network monitoring tools, project delivery, and technical documentation. CCIE certification required is desirable. Principal Network Engineer - 6 month contract - Outside IR35
Job Title: IP Test Engineer Location: Office-based in Slough with potential travel across the UK Contract: Minimum 3-month contract starting January 2025 Daily Rate: To Be Confirmed (Inside IR35) About the Role: Flint Technology Services is seeking an IP Test Engineer with specialized expertise in IP testing, MPLS networks, and Juniper equipment to join one of our clients in Reading. This role is integral to ensuring robust network testing, problem-solving, and compliance with the Telecom Security Act (TSA) . You will be responsible for regression testing, testbed upgrades, and technical risk assessments while working collaboratively with internal teams, vendors, and project stakeholders. Key Responsibilities: Manage and coordinate internal and external vendor teams, including leading cross-functional projects where necessary. Execute regression testing and upgrades for MPLS HL3 equipment in a Testbed environment. Follow Test Strategies, develop Test Plans and Test Criteria, and ensure all risks are identified and mitigated. Troubleshoot complex IP network issues, liaise with vendors to resolve problems, and communicate progress clearly to project teams. Manage faults according to the client Fault Management Process and report performance against departmental KPIs. Prioritize and manage multiple test activities, adjusting to changing requirements as needed. Document testing services to a high standard using Java tools where applicable. Ensure non-compliant TSA measures do not progress into live networks. Skills and Competencies: Strong understanding of Project Management methodologies . Excellent verbal and written communication skills. Self-motivated, able to work independently with minimal guidance and meet tight deadlines. Collaborative team player with leadership capability when required. Experience using Spirent Test Centre, IXIA, Wireshark , or similar IP packet generation and tracing tools. In-depth knowledge of Cisco, Juniper, Ethernet Switches, IP protocols, MPLS/VPN, and IP security technologies. Ability to analyze technical documentation and develop clear test strategies. Required Experience: Cisco CCNP accreditation (or equivalent experience). Strong knowledge of GSM, GPRS, UMTS, and LTE principles. Hands-on experience with LAN, WAN, MAN, and SAN networks. Desirable Experience: Knowledge of IT system administration on Microsoft and Unix/Linux systems. Familiarity with PDH/SDH, ATM, and Frame Relay systems. ISTQB (ISEB) Foundation Certification.
23/12/2024
Project-based
Job Title: IP Test Engineer Location: Office-based in Slough with potential travel across the UK Contract: Minimum 3-month contract starting January 2025 Daily Rate: To Be Confirmed (Inside IR35) About the Role: Flint Technology Services is seeking an IP Test Engineer with specialized expertise in IP testing, MPLS networks, and Juniper equipment to join one of our clients in Reading. This role is integral to ensuring robust network testing, problem-solving, and compliance with the Telecom Security Act (TSA) . You will be responsible for regression testing, testbed upgrades, and technical risk assessments while working collaboratively with internal teams, vendors, and project stakeholders. Key Responsibilities: Manage and coordinate internal and external vendor teams, including leading cross-functional projects where necessary. Execute regression testing and upgrades for MPLS HL3 equipment in a Testbed environment. Follow Test Strategies, develop Test Plans and Test Criteria, and ensure all risks are identified and mitigated. Troubleshoot complex IP network issues, liaise with vendors to resolve problems, and communicate progress clearly to project teams. Manage faults according to the client Fault Management Process and report performance against departmental KPIs. Prioritize and manage multiple test activities, adjusting to changing requirements as needed. Document testing services to a high standard using Java tools where applicable. Ensure non-compliant TSA measures do not progress into live networks. Skills and Competencies: Strong understanding of Project Management methodologies . Excellent verbal and written communication skills. Self-motivated, able to work independently with minimal guidance and meet tight deadlines. Collaborative team player with leadership capability when required. Experience using Spirent Test Centre, IXIA, Wireshark , or similar IP packet generation and tracing tools. In-depth knowledge of Cisco, Juniper, Ethernet Switches, IP protocols, MPLS/VPN, and IP security technologies. Ability to analyze technical documentation and develop clear test strategies. Required Experience: Cisco CCNP accreditation (or equivalent experience). Strong knowledge of GSM, GPRS, UMTS, and LTE principles. Hands-on experience with LAN, WAN, MAN, and SAN networks. Desirable Experience: Knowledge of IT system administration on Microsoft and Unix/Linux systems. Familiarity with PDH/SDH, ATM, and Frame Relay systems. ISTQB (ISEB) Foundation Certification.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Sr. Cyber Defense Threat Engineer. Candidate will be responsible for the in-depth analysis and response to security incidents escalated from Tier 1 analysts. This role involves investigating complex security events, identifying potential threats, and implementing measures to mitigate risks. The Tier 2 analyst plays a critical role in maintaining the security posture of the organization by leveraging advanced threat intelligence and incident response techniques. Responsibilities: Monitor security alerts and events from various security tools and technologies. Perform advanced analysis of security logs, network traffic, and endpoint data. Review and respond to security incidents escalated by Tier 1 analysts. Conduct thorough investigations to determine the scope and impact of security incidents. Implement containment, eradication, and recovery measures for confirmed incidents. Document and report findings, actions taken, and lessons learned. Work closely with threat intelligence team to enhance detection and response capabilities. Collaborate with other security team members and IT staff to address security incidents. Provide guidance and support to Tier 1 analysts on complex security issues. Communicate effectively with stakeholders regarding security incidents and mitigation efforts. Participate in post-incident reviews to identify areas for improvement. Stay current with the latest cybersecurity trends, threats, and technologies. Contribute to the development and enhancement of SOC processes and procedures. Qualifications: Proven team player will be working primarily with other staff members, on both long-term projects and rapid response under tight deadlines. Team Leadership experience, taking initiative; providing and following through on solutions across various skillsets. Knowledge and experience implementing controls based on security regulation (eg, NIST Cyber Security Framework) is a plus. Effective and excellent oral and written communication, analytical, judgment and consultation skills. Ability to effectively communicate in both formal and informal review settings with all levels of management. Ability to work with local and remote IT staff/management, vendors and consultants. Ability to work independently and possess strong project management skills. Log analysis and security content development in SIEM solutions (Splunk, IBM QRadar, LogRhythm, etc.). SOAR products such as Splunk SOAR, Cortex XSOAR, FortiSOAR, etc. SOAR playbook development experience is a plus. Endpoint detection and response tools, eg CrowdStrike, SentinelOne, Microsoft Defender, etc. Incident Response playbook development, managing security incident analysis and remediation. Network-based preventative and detective technologies (IDS/IPS, Firewalls, Proxy Servers) Standard technical writing tools including MS Word, Excel, Project and Visio Vulnerability assessment tools (Qualys, Nessus, nmap, etc.). Directory services, LDAP, and their inherent security (Active Directory, CA Directory, Entra ID). Client Server platforms including Sun Solaris, Windows, Linux. Operating system hardening procedures (Solaris, Linux, Windows, etc.) Web Application Firewalls. Cloud based security tools and techniques (AWS, Azure, GCP, etc.) Scripting and development activities to appropriately leverage Application Programing Interfaces (APIs) to optimize integrations between disparate security monitoring and analysis devices. Education and Experience: Bachelor's degree in cybersecurity, computer science, or another related field. Minimum three years of information security experience, preferably in the financial services industry. Hands-on security operations experience including interdisciplinary experience with two or more of the following: Cyber Threat Analysis, Incident Response, Application Security, Operating Systems Security, Networking, Programming languages, Incident Response. Technical experience and comprehensive knowledge of threat actor capabilities, intentions, methodologies, and motives. Familiarity with computer network exploitation and network attack methodologies while maintaining an understanding of the relationship these activities have with the financial services industry and critical infrastructure. Industry knowledge of leading-edge security technologies and methods. Shift work and working in an on-call response capacity is required including availability for 24 x 7 on-call support responsibilities. Previous people/project management experience is a plus. Strongly prefer at least one of the following certifications: CISSP, GCIA, GCIH, CHFI, GCFA, CASP+.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
20/12/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Huntington 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Huntington. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Great role working for a high profile telecoms company that have great benefits which include a bonus scheme and very generous holiday allowance. The role will be leading and managing all Physical security and site access assurance for this companies passive estate. Provision of site-level security management, including overseeing the use of additional security measures such as addition of smart locks, provision of keys and BAU lock management. Management of the digital access permit system, along with strategic governance, is specifically targeted at areas of supplier delivery and operational management to ensure business objective delivery and compliance. Work as part of a team to provide support to ensure the timely and accurate updating of access records and ensure accessissues are resolved within SLA's and in accordance with OLA's, to ensure maximize service availability and qualityand Site Provider issues are professionally managed to mutual resolution. Experience needed: Telcoms Network infrastructure experience Health and safety experience and the understanding of the links to the access system Access management and Security Experience Strong planning and organisational ability to prepare and anticipate well in the face of change Knowledge of digital access permit systems Project People is acting as an Employment Agency in relation to this vacancy.
20/12/2024
Full time
Great role working for a high profile telecoms company that have great benefits which include a bonus scheme and very generous holiday allowance. The role will be leading and managing all Physical security and site access assurance for this companies passive estate. Provision of site-level security management, including overseeing the use of additional security measures such as addition of smart locks, provision of keys and BAU lock management. Management of the digital access permit system, along with strategic governance, is specifically targeted at areas of supplier delivery and operational management to ensure business objective delivery and compliance. Work as part of a team to provide support to ensure the timely and accurate updating of access records and ensure accessissues are resolved within SLA's and in accordance with OLA's, to ensure maximize service availability and qualityand Site Provider issues are professionally managed to mutual resolution. Experience needed: Telcoms Network infrastructure experience Health and safety experience and the understanding of the links to the access system Access management and Security Experience Strong planning and organisational ability to prepare and anticipate well in the face of change Knowledge of digital access permit systems Project People is acting as an Employment Agency in relation to this vacancy.
Desktop Support Engineer (Security Cleared, SC) Location: Yeovilton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Yeovilton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Yeovilton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Yeovilton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Wolverhampton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Desktop Support Engineer (Security Cleared, SC) Location: Portsmouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
20/12/2024
Project-based
Desktop Support Engineer (Security Cleared, SC) Location: Portsmouth 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior Desktop Support Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared environment, so the successful candidate must hold current SC clearance. Respond to all incidents and requests as required. To diagnose and fix hardware faults and basic software faults within agreed SLAs, to meet customer needs and expectations. Respond to service tickets in your regional queue and/or, as requested by your TL, update ticket progress after each visit. Ensure all tickets are managed and updated appropriately Return all parts in a timely manner via the return process with appropriate paperwork. Raise warranty tickets and manage with vendor as required - ensuring we maximise warranty credits To work within a team to achieve departmental KPI's & Goals (SLA, Customer Satisfaction, Utilisation, Efficiency, Productivity & Financials) Build a good and professional relationship with customers onsite. Engage with other team members. Escalate any issues or areas for quality improvements to their Team Leader Follow all departmental procedures as specified by the Team Leader/ODM Regularly attend daily calls/team meetings With highly developed interpersonal skills, you'll have the ability to engage with customers and ensure that you provide a consistently positive customer experience. In addition, you'll have the ability to work effectively as part of a team and will be an enthusiastic and supportive colleague in an often-pressurised environment. English and Maths to GCSE standard Full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment HP Accreditations for grade Dell Accreditations for grade Familiarisation with current Microsoft desktop operating systems Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Installation - Customer builds/Apps Flexibility & Willingness to travel. Good Team Player Good communication skills Good customer care skills SC Level Clearance Participate on the standby Rota (24x7x365) If you're looking for the opportunity to build your career with an industry leader, then please apply and take the career to the next level. Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared. Candidates that are willing to undergo the security clearance process will be considered. However, SC clearance is an essential requirement for this role. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.