Azure Cloud Engineer
£50k - £70k DOE
Exeter - Hybrid working 2/3 days per week on-site
SC clearance eligibility required
Overview:
Join an international team of architects, engineers, and scientists working on a critical national infrastructure program. This role offers the opportunity to work on a cloud-based supercomputer program, all powered by 100% renewable energy.
Responsibilities:
- Debug and diagnose platform issues for individual customer services running on Microsoft Azure Cloud Platform
- Coordinate with internal and external teams to find resolutions and create positive outcomes for partners and customers
- Drive technical and procedural improvement across support and identify scope of automation
- Monitor Azure Alerts, deploy CI/CD pipelines and repositories, and demonstrate ownership of incident tracking, triage, mitigation, and resolution
- Own and drive customer-reported issues until resolution in accordance with SLAs/SLOs/KPIs designed for the customer initiative
- Contribute to security/compliance to bring the initiative to be compliant with various standards like GDPR, ISO, SOC, etc.
Qualifications:
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Azure Security Engineer Associate (AZ-500) (Good to have)
- Identity and Access management (SC-300) (Good to have)
- Device Management (MD-102) (Good to have)
- ITIL v4 (Good to have)
- Windows Server certifications (Good to have)
- DevOps Engineer Expert (AZ-400) (Good to have)
- Azure Solutions Architect Expert (AZ-305 or AZ-303/AZ-304) (Good to have)
Day-to-day:
- Diagnose and mitigate platform faults resulting in service disruption for customer services deployed on Microsoft Azure Cloud Platform
- Monitor alerting noise, take actions to reduce noise, and increase signal fidelity
- Work under strict SLAs, adapt to a diverse and changing environment, and partner with peers to improve tools, processes, and customer support
- Write, test, debug, and execute Azure PowerShell scripts, Runbooks, Policies, etc., to enable Azure Managed Experience for select customers
- Create and maintain documentation of scenario-based TSGs, Operational Documents, and Process documents
Benefits:
- Opportunity to work on a cutting-edge supercomputing program
- Collaborate with international experts in the field
- Competitive compensation package
- Hybrid work model with remote working options
If you are passionate about cloud engineering and ready to take on this exciting challenge, we encourage you to apply for this role.
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