We are GlobalLogic, a Hitachi Group Company. Based across 23 countries, GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise - we help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses. At GlobalLogic, we have a phenomenal track record of successfully delivering ground-breaking Cloud & Digital Transformation programmes and we have an international reach working with a wide variety of projects and customers.

We are seeking an experienced Platform Engineering leader with a hands-on engineering background. The candidate will be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives.

About you (ideally):

• Digital Transformation: You have experience contributing to and driving successful digital transformation programs, working across diverse organisational structures and challenges.
• Global Collaboration: Proven experience collaborating with engineering teams distributed across multiple geographies, ensuring seamless communication and delivery.
• Continuous Learner: You are eager to learn and innovate, bringing a client-focused, can-do attitude and the ability to think outside the box.
• Client-Centric Multi-tasker: Comfortable working with multiple clients simultaneously, balancing priorities effectively.
• Stakeholder Management: Strong communication and stakeholder management skills to bridge the gap between technical teams and business leaders.
• Platform Mindset: Capable of articulating, designing, and implementing self-service internal developer platforms, focusing on usability, scalability, and maintainability.

Key Skills and Experience (ideally):

• Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms.
• Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes.
• Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus).
• Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale.
• CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines.
• Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities.

What the role entails:

• Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships.
• Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs).
• Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively.
• Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery.
• Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships.
• Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership.
• Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand.
• Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency.

Our approach enables companies build the exceptional and be fit for purpose in the 21st century. We hire based on personality, potential, and enthusiasm to make a difference, then we give you the tools and skills you need to follow your own path. You'll benefit by gaining exposure to a wide range of tools and technologies that you can then put into practice and become certified on various Cloud (and related) technologies that will help you to develop your own toolkit.

This role is based in our UK&I region.

Why work at GlobalLogic.

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career.

Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs. You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more. We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.