D365 F&O Support Specialist

Location: Andover, Hampshire (3 days a week onsite)
Contract: Fixed-term until December 2025
Salary: £70,000 per annum + Benefits

An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge.

About the Role

In this pivotal position, you will:

• Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems.
• Troubleshoot and resolve incidents in collaboration with third-party providers.
• Log support calls and maintain comprehensive documentation of resolutions.
• Work with business analysts to translate business requirements into actionable functional specifications.
• Support testing, acceptance, and the life cycle management of ERP solutions.
• Participate in an on-call rota for out-of-hours support.

Key Skills and Experience

Essential:

• At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered).
• Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement).
• Knowledge of finance, accounting, and taxation processes.
• Experience in requirements gathering and solution design.
• Clear and concise communication skills, both written and verbal.
• Bachelor's degree in Business or Technology-related disciplines.
• Dynamics 365 F&O or AX certifications.

Desirable:

• Fluency in additional European languages.
• Familiarity with system administration, AIF, or electronic reporting.

Additional Benefits Include:

• Annual leave (pro rata to start date).
• Group Life Assurance (Death in Service).
• Health Cash Plan (effective after probation).
• 50% employee discount on products (effective after probation).
• Employee Assistance Programme.
• Group Personal Pension Plan (5% employee, 5% employer contributions).

Why Apply?

This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards.

If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity!

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website