IT SaaS Vendor Management Lead - HYBRID WORKING

We are working closely with one of our biggest customers who are a leading force in their commercial space based in the financial services sector.

IT SaaS Vendor Management Lead:

An exciting opportunity has arisen for a newly created role within our IT Business Management Department. As our IT SaaS Vendor Management Lead you will be responsible for delivering business outcomes though our key strategic vendor relationships, ensuring these relationships deliver on value and customer outcomes in line with our objectives. This will be achieved by monitoring the contractual performance of our Software as a Service (SaaS) vendors, ensuring compliance with Service Levels, maintaining assurance reviews, supporting security evaluations and guiding the designated Relationship Managers in undertaking performance reviews.

Main Responsibilities as IT SaaS Vendor Management Lead:

• To oversee SaaS vendor performance, developing and managing supplier relationships to protect the clients interests and ensure costs reflect fair market value
• Develop and maintain SaaS assurance models for vendors within the allocated portfolio, supporting areas such as Information Security, Compliance and Data Governance
• Ensure any negotiation of commercial terms for strategic IT contracts provides beneficial outcomes for the client and their customers
• Provide subject matter input to facilitate commercial terms discussions and value of contracts alongside or supporting the Central Procurement Team as appropriate
• Maintain an awareness of innovation and opportunities in the SaaS Vendor market, translating these into strategic outcomes for the client

Skills and experience you need as IT SaaS Vendor Management Lead:

• Demonstrable experience managing SaaS vendors across the Financial Services Market
• Experience in setting up and maintaining SaaS assurance models, including the understanding of Identity Access Management, Data Loss Prevention and Infrastructure Security
• Understanding of the relevance and application of Compliance and Governance standards, including PRA S2/21 and ISO27001:2022
• Proven experience dealing with IT contracts with complex provisions and clauses, with a good understanding of how to discuss and negotiate contract financial terms either as a lead or as part of a negotiation team
• Understanding of Azure Cloud platforms advantageous
• Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organisation. Ability to test and challenge business assumptions.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

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