PermanentHybrid/On-site - Travel to Leicestershire will be required 2/3 days per week *Must have right to work and be a UK Citizen* As the Change & Communications Lead, you will oversee organisational change initiatives, aiming to ensure that business transformation projects achieve their objectives by fostering employee adoption and enhancing the overall experience for all stakeholders. This role requires collaboration with project teams, stakeholders, and senior leadership to plan, implement, and assess changes that impact business processes, systems, and technology. Key Responsibilities: Change Management Strategy: Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance. Utilise structured tools, frameworks and methodology to lead change management activities. Develop strategies to cater to the different needs of Business-as-Usual change needs vs specialist skills needed for large complex transformation Program led change. Create and maintain a portfolio view of change within the organisation with a focus on the impact to people, identifying any challenges that exist at a portfolio level and facilitating resolution of these challenges. Stakeholder Management & Engagement: Identify the different personas and groups of stakeholders across the business and cluster their needs to ensure change will be adopted in a sustainable manner. Identify, analyse, and prepare risk mitigation tactics for stakeholders including resistance to change by understanding concerns and aligning them with the change goals. Conduct stakeholder analysis and manage relationships to ensure buy-in and support. Develop contingency plans by stakeholder groups in case the change does not go ahead as planned. Communication: Design and deliver effective communication plans to convey changes, benefits, and impacts to all relevant parties. Ensure communication is clear, concise, and tailored to various audience segments. Training and Development: Develop training programs and materials to support change initiatives. Work with training teams to ensure employees have the knowledge and skills needed to succeed during transitions. Impact Analysis: Conduct portfolio level impact analyses and assess change readiness in functions where high levels of change are expected. Conduct impact analyses, assess change readiness, and identify key stakeholders. Analyse and manage anticipated resistance and develop strategies to address concerns. Project Management: Define the scope of change, identify the impacted stakeholders and create an implementation plan. Work with the Project managers to integrate change management activities into the overall project plans and roadmaps. Track and report on change management progress, issues, and risks to project leadership. Measurement and Evaluation: Define and measure success metrics. Monitor change progress and evaluate the effectiveness of change efforts. Implement corrective actions as needed to achieve desired outcomes. Support and Coaching: Provide direct support and coaching to all levels of managers and supervisors to help them transition through changes. Serve as a coach for senior leaders in helping them fulfil their role as change sponsors. Change Networks: Establish and run Change Networks during/post implementation of change (eg Communities of Practice) to serve as conduits to a cyclical approach to learning and ensuring the adoption to change is sustained long-term. External Partner Collaboration: When specialised expertise is required, coordinate and manage external consultants or service providers for large complex change management initiatives ensuring agreed deliverables are met along with suitability for company-wide culture and adherence to agreed ways of working across the varied stakeholder groups. Qualifications: Education: Bachelor's degree in Business Administration, Organisational Development, Human Resources, or a related field. Master's degree preferred. Experience: Minimum of 10-15 years of experience in change management, organisational development, or a related field. Proven track record of managing change in large, complex and matrixed organisations. Certifications: Change Management certification (eg, Prosci, ACMP) preferred. Skills: Strong understanding of change management principles, methodologies, frameworks and tools. Experienced in delivering large programs and managing change portfolios ensuring a standardised Change approach across multiple programs. Ability to liaise with internal and external partner organisations, for the provision of consulting or delivery services that require specialist Change skillsets Deep expertise in initiating, leading, managing and delivering new innovative process/technology-led change and adoption programs. Excellent communication and interpersonal skills. Ability to influence and work effectively with all levels of the organisation. Highly organised with an ability to meet tight deadlines and deliver what was promised. Strong project management skills preferred and the ability to manage multiple change projects simultaneously. Courage and determination to challenge current practices Analytical mindset with the ability to assess and measure change impacts. Proficient in Microsoft Office Suite and change management software/tools/frameworks at industry standard. Leading and managing a team of direct reports and ability to work crossfunctionally with supporting members towards the overall goal for change
20/11/2024
Full time
PermanentHybrid/On-site - Travel to Leicestershire will be required 2/3 days per week *Must have right to work and be a UK Citizen* As the Change & Communications Lead, you will oversee organisational change initiatives, aiming to ensure that business transformation projects achieve their objectives by fostering employee adoption and enhancing the overall experience for all stakeholders. This role requires collaboration with project teams, stakeholders, and senior leadership to plan, implement, and assess changes that impact business processes, systems, and technology. Key Responsibilities: Change Management Strategy: Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance. Utilise structured tools, frameworks and methodology to lead change management activities. Develop strategies to cater to the different needs of Business-as-Usual change needs vs specialist skills needed for large complex transformation Program led change. Create and maintain a portfolio view of change within the organisation with a focus on the impact to people, identifying any challenges that exist at a portfolio level and facilitating resolution of these challenges. Stakeholder Management & Engagement: Identify the different personas and groups of stakeholders across the business and cluster their needs to ensure change will be adopted in a sustainable manner. Identify, analyse, and prepare risk mitigation tactics for stakeholders including resistance to change by understanding concerns and aligning them with the change goals. Conduct stakeholder analysis and manage relationships to ensure buy-in and support. Develop contingency plans by stakeholder groups in case the change does not go ahead as planned. Communication: Design and deliver effective communication plans to convey changes, benefits, and impacts to all relevant parties. Ensure communication is clear, concise, and tailored to various audience segments. Training and Development: Develop training programs and materials to support change initiatives. Work with training teams to ensure employees have the knowledge and skills needed to succeed during transitions. Impact Analysis: Conduct portfolio level impact analyses and assess change readiness in functions where high levels of change are expected. Conduct impact analyses, assess change readiness, and identify key stakeholders. Analyse and manage anticipated resistance and develop strategies to address concerns. Project Management: Define the scope of change, identify the impacted stakeholders and create an implementation plan. Work with the Project managers to integrate change management activities into the overall project plans and roadmaps. Track and report on change management progress, issues, and risks to project leadership. Measurement and Evaluation: Define and measure success metrics. Monitor change progress and evaluate the effectiveness of change efforts. Implement corrective actions as needed to achieve desired outcomes. Support and Coaching: Provide direct support and coaching to all levels of managers and supervisors to help them transition through changes. Serve as a coach for senior leaders in helping them fulfil their role as change sponsors. Change Networks: Establish and run Change Networks during/post implementation of change (eg Communities of Practice) to serve as conduits to a cyclical approach to learning and ensuring the adoption to change is sustained long-term. External Partner Collaboration: When specialised expertise is required, coordinate and manage external consultants or service providers for large complex change management initiatives ensuring agreed deliverables are met along with suitability for company-wide culture and adherence to agreed ways of working across the varied stakeholder groups. Qualifications: Education: Bachelor's degree in Business Administration, Organisational Development, Human Resources, or a related field. Master's degree preferred. Experience: Minimum of 10-15 years of experience in change management, organisational development, or a related field. Proven track record of managing change in large, complex and matrixed organisations. Certifications: Change Management certification (eg, Prosci, ACMP) preferred. Skills: Strong understanding of change management principles, methodologies, frameworks and tools. Experienced in delivering large programs and managing change portfolios ensuring a standardised Change approach across multiple programs. Ability to liaise with internal and external partner organisations, for the provision of consulting or delivery services that require specialist Change skillsets Deep expertise in initiating, leading, managing and delivering new innovative process/technology-led change and adoption programs. Excellent communication and interpersonal skills. Ability to influence and work effectively with all levels of the organisation. Highly organised with an ability to meet tight deadlines and deliver what was promised. Strong project management skills preferred and the ability to manage multiple change projects simultaneously. Courage and determination to challenge current practices Analytical mindset with the ability to assess and measure change impacts. Proficient in Microsoft Office Suite and change management software/tools/frameworks at industry standard. Leading and managing a team of direct reports and ability to work crossfunctionally with supporting members towards the overall goal for change
Role Title: Securities Senior Consultant Duration: contract to run until end of 2024 Location: London, hybrid 2-3 days per week About the role Our client is looking for a Senior Consultant with 3-7 years of experience in Securities Operations and Technology change. The role will entail working closely with our clients to enhance their front-to-back securities processes, systems, and controls; optimise how they leverage market infrastructure solutions and address regulatory requirements and market change, such as CSDR, UST Clearing and accelerated settlement. You will be providing consulting, business analysis and project management services to clients, supported by early career analysts and leveraging experienced industry subject matter experts ("SMEs"). It will also involve contributing to the continued growth of the business and development of our Practice. The role requires knowledge across the securities life cycle from trade execution to settlement and understanding of the associated operating model, processes, systems, controls, infrastructure and typical challenges. Experience of project management and/or business analysis of securities change initiatives is also critical. What you'll do Delivery - Support client engagements Support the delivery of client projects, actively contributing to projects/solutions as required Engage with the client, as necessary, during the solution development and proposal finalisation periods Be able to communicate issues, problems, and concerns faced by clients, and their solutions, in a manner that is representative of Capgemini as a thought-leading consultancy Recognise requirement to escalate any relevant risks or concerns related to the implementation of a client proposal for timely resolution, and take action as necessary New Business Development - Support marketing and business development efforts Assist the sales team by crafting, developing and advising on solution approaches for Practice campaigns and/or campaigns that require Practice expertise and input Contribute to the Practice sales campaign pipeline in relation to upcoming regulatory and market driven change Assist with Horizon scanning, contributing to identification of firm wide opportunities (the campaign pipeline) Partnership & Teamwork - Contribute to the development of the Practice and the company Work collaboratively with other staff members to ensure consistent and effective use of internal capabilities, and support cross-Practice cooperation and education Participating in internal efforts around continuous learning, personal and professional development and team building, including knowledge sharing and mentoring Development and oversight of more junior team members and any direct reports Support company growth by building and maintaining a strong professional network, including developing and maintaining relationships with clients and partners alike Contribute to thought leadership around campaigns targeted at areas within the Practice Identifying and supporting internal initiatives in order to drive success About you Experience Either financial services consulting or change experience within a financial services organisation (eg investment bank, asset manager, market infrastructure or service provider) Knowledge of several of the following topics: Project management (waterfall and agile) Business analysis Trade and transaction reporting Regulatory change Operations transformation Process reengineering Technology transformation Data and analytics Controls Good understanding of capital markets, related trends and regulatory landscape Detailed knowledge of at least one asset class or functional area Skills Strong consulting skills: High quality verbal and written communication Critical thinking, innovation and problem solving Effective stakeholder management and influencing (internal and client facing) Effective team working, collaboration and maintaining an inclusive culture Demonstrated resilience under pressure, ability to deal with ambiguity and adaptability to change Self-starter, able to work and deliver autonomously and demonstrate initiative, whilst maintaining openness to direction Desire for continuous learning and growth mindset Capable with Microsoft tools (Powerpoint, Word and Excel)
20/11/2024
Project-based
Role Title: Securities Senior Consultant Duration: contract to run until end of 2024 Location: London, hybrid 2-3 days per week About the role Our client is looking for a Senior Consultant with 3-7 years of experience in Securities Operations and Technology change. The role will entail working closely with our clients to enhance their front-to-back securities processes, systems, and controls; optimise how they leverage market infrastructure solutions and address regulatory requirements and market change, such as CSDR, UST Clearing and accelerated settlement. You will be providing consulting, business analysis and project management services to clients, supported by early career analysts and leveraging experienced industry subject matter experts ("SMEs"). It will also involve contributing to the continued growth of the business and development of our Practice. The role requires knowledge across the securities life cycle from trade execution to settlement and understanding of the associated operating model, processes, systems, controls, infrastructure and typical challenges. Experience of project management and/or business analysis of securities change initiatives is also critical. What you'll do Delivery - Support client engagements Support the delivery of client projects, actively contributing to projects/solutions as required Engage with the client, as necessary, during the solution development and proposal finalisation periods Be able to communicate issues, problems, and concerns faced by clients, and their solutions, in a manner that is representative of Capgemini as a thought-leading consultancy Recognise requirement to escalate any relevant risks or concerns related to the implementation of a client proposal for timely resolution, and take action as necessary New Business Development - Support marketing and business development efforts Assist the sales team by crafting, developing and advising on solution approaches for Practice campaigns and/or campaigns that require Practice expertise and input Contribute to the Practice sales campaign pipeline in relation to upcoming regulatory and market driven change Assist with Horizon scanning, contributing to identification of firm wide opportunities (the campaign pipeline) Partnership & Teamwork - Contribute to the development of the Practice and the company Work collaboratively with other staff members to ensure consistent and effective use of internal capabilities, and support cross-Practice cooperation and education Participating in internal efforts around continuous learning, personal and professional development and team building, including knowledge sharing and mentoring Development and oversight of more junior team members and any direct reports Support company growth by building and maintaining a strong professional network, including developing and maintaining relationships with clients and partners alike Contribute to thought leadership around campaigns targeted at areas within the Practice Identifying and supporting internal initiatives in order to drive success About you Experience Either financial services consulting or change experience within a financial services organisation (eg investment bank, asset manager, market infrastructure or service provider) Knowledge of several of the following topics: Project management (waterfall and agile) Business analysis Trade and transaction reporting Regulatory change Operations transformation Process reengineering Technology transformation Data and analytics Controls Good understanding of capital markets, related trends and regulatory landscape Detailed knowledge of at least one asset class or functional area Skills Strong consulting skills: High quality verbal and written communication Critical thinking, innovation and problem solving Effective stakeholder management and influencing (internal and client facing) Effective team working, collaboration and maintaining an inclusive culture Demonstrated resilience under pressure, ability to deal with ambiguity and adaptability to change Self-starter, able to work and deliver autonomously and demonstrate initiative, whilst maintaining openness to direction Desire for continuous learning and growth mindset Capable with Microsoft tools (Powerpoint, Word and Excel)
We are looking for a Senior Oracle Cloud Functional Consultant with Oracle HCM Transformation experience, preferably with Oracle Cloud. The ideal candidate will have experience of working within an Fusion HCM implementation programme and be familiar with managing subject matters, senior business stakeholders and third-party suppliers. Working with the technical and delivery teams to agree service acceptance criteria and smoothly transition projects into service Document and maintain up to date systems configuration documents Configure and test new Oracle Fusion HCM features Provide advice and educate data owners and users to drive improvement in the integrity of master data and managing how data flows effectively between systems Evaluate, design, implement, test and deliver appropriate configuration and reporting solution with Fusion HCM Lead and support workshops in identifying and solving HCM challenges and find better ways of working Facilitating technical resolution & business communication for all critical issues Translating requirements and documentation for all audiences, technical, supper users and end-users Familiar with Oracle Redwood configuration Working with business change teams to ensure service management processes are understood Experience Essential Experience of running and maintain Oracle Fusion HCM and Legacy systems Understanding of HCM functional processes Experienced in key end to end business processes including Recruit to Retire ie Recruitment, Selection, Onboarding, Retention/Talent Management, Offboarding, Training and Development, Compensation and Benefits, Payroll and Administration (Time and Attendance, Absence Management). Experience of implementing Oracle Fusion HCM, Oracle Time and Labour, Employee and Manager Self Service and HR Workflow Excellent interpersonal, relationship & communication skills Ability to articulate technical issues to business stakeholders A proven track record of being proactive, driving initiatives and talking personal ownership ITSM toolset experience Desirable Implementation of Oracle Redwood Experience of implementing & working with ITIL processes ITIL v3/4 Foundation Certification (Intermediate level or above preferred) Oracle Fusion Cloud HCM Implementation Professional
19/11/2024
Project-based
We are looking for a Senior Oracle Cloud Functional Consultant with Oracle HCM Transformation experience, preferably with Oracle Cloud. The ideal candidate will have experience of working within an Fusion HCM implementation programme and be familiar with managing subject matters, senior business stakeholders and third-party suppliers. Working with the technical and delivery teams to agree service acceptance criteria and smoothly transition projects into service Document and maintain up to date systems configuration documents Configure and test new Oracle Fusion HCM features Provide advice and educate data owners and users to drive improvement in the integrity of master data and managing how data flows effectively between systems Evaluate, design, implement, test and deliver appropriate configuration and reporting solution with Fusion HCM Lead and support workshops in identifying and solving HCM challenges and find better ways of working Facilitating technical resolution & business communication for all critical issues Translating requirements and documentation for all audiences, technical, supper users and end-users Familiar with Oracle Redwood configuration Working with business change teams to ensure service management processes are understood Experience Essential Experience of running and maintain Oracle Fusion HCM and Legacy systems Understanding of HCM functional processes Experienced in key end to end business processes including Recruit to Retire ie Recruitment, Selection, Onboarding, Retention/Talent Management, Offboarding, Training and Development, Compensation and Benefits, Payroll and Administration (Time and Attendance, Absence Management). Experience of implementing Oracle Fusion HCM, Oracle Time and Labour, Employee and Manager Self Service and HR Workflow Excellent interpersonal, relationship & communication skills Ability to articulate technical issues to business stakeholders A proven track record of being proactive, driving initiatives and talking personal ownership ITSM toolset experience Desirable Implementation of Oracle Redwood Experience of implementing & working with ITIL processes ITIL v3/4 Foundation Certification (Intermediate level or above preferred) Oracle Fusion Cloud HCM Implementation Professional
