Network Architect - SC Cleared Location: Stevenage (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
02/04/2025
Full time
Network Architect - SC Cleared Location: Stevenage (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
Network Architect - SC Cleared Location: Bracknell (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
02/04/2025
Full time
Network Architect - SC Cleared Location: Bracknell (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
IT Infrastructure Support Engineer Redhill, Surrey Candidates must be eligible to obtain DV Clearance c£45,000 per year 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for an IT Infrastructure Technician on a permanent basis. In this role, you will provide day to day hands on technical support and management of the internal Corporate and Customer managed IT Infrastructure and projects. You will also carry out applicable tasks as requested by the IT Operations Manager as specified in the System Administration section of the Security Organisation document. Skills and Experience: Build/Maintain/Support the physical and virtual environment (VMWare), network storage, backup and recovery systems in their core networks. Build/Maintain/Support corporate IT infrastructure for my clients global HQ as well as remote offices and customers, ensuring seamless integration and operation. Ensure that all server builds and networks (both Corporate and Customer) are configured in accordance with the Corporate/Customer IT Security policy and accreditation standards, as well as the management and support of the security infrastructure. Maintain software compliance for all server operating systems, server applications and client licences, recording purchases and usage details including regular audits. Monitor usage/performance ensuring Servers/services are working correctly and efficiently. Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's change control process and procedures Follow departmental change control process and procedures. HND/Degree or equivalent in Computer Science or related discipline OR at least 10 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Basic Linux knowledge highly desirable. In-depth understanding of core Windows OS administration skills, Active Directory management inc. Group Policies, user/group management, PowerShell. In-depth knowledge of maintaining server hardware and storage hardware (NAS, SAN). In-depth understanding of IT Security (anti-virus, hard drive encryption, client hardening and authentication). Please contact John Noonan here at ISR to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans
02/04/2025
Full time
IT Infrastructure Support Engineer Redhill, Surrey Candidates must be eligible to obtain DV Clearance c£45,000 per year 25 days holiday plus Bank Holidays, Bonus, Pension, Life Insurance, Medical Insurance, etc. The Opportunity: My client are a communications company and they are currently looking for an IT Infrastructure Technician on a permanent basis. In this role, you will provide day to day hands on technical support and management of the internal Corporate and Customer managed IT Infrastructure and projects. You will also carry out applicable tasks as requested by the IT Operations Manager as specified in the System Administration section of the Security Organisation document. Skills and Experience: Build/Maintain/Support the physical and virtual environment (VMWare), network storage, backup and recovery systems in their core networks. Build/Maintain/Support corporate IT infrastructure for my clients global HQ as well as remote offices and customers, ensuring seamless integration and operation. Ensure that all server builds and networks (both Corporate and Customer) are configured in accordance with the Corporate/Customer IT Security policy and accreditation standards, as well as the management and support of the security infrastructure. Maintain software compliance for all server operating systems, server applications and client licences, recording purchases and usage details including regular audits. Monitor usage/performance ensuring Servers/services are working correctly and efficiently. Management of the email infrastructure including Exchange, cloud continuity services, SPAM filtering and mobile device management (MDM). Ensure compliance with the department's change control process and procedures Follow departmental change control process and procedures. HND/Degree or equivalent in Computer Science or related discipline OR at least 10 years applicable experience working in a demanding environment within a busy 100+ user network including remote sites/users. Basic Linux knowledge highly desirable. In-depth understanding of core Windows OS administration skills, Active Directory management inc. Group Policies, user/group management, PowerShell. In-depth knowledge of maintaining server hardware and storage hardware (NAS, SAN). In-depth understanding of IT Security (anti-virus, hard drive encryption, client hardening and authentication). Please contact John Noonan here at ISR to learn more about our exciting client based in Redhill, Surrey and their ongoing growth plans
Project Manager - Networking/Connectivity Full Time/Permanent Remote £40,000 - £45,000 DOE plus benefits The Company My client is a growing service provider who are embarking on an exciting period of growth and transformation. The Role As a Networking/Connectivity Project Manager, you will support the business through a period of significant development and change by undertaking technical project management responsibilities and ensuring that the project work is delivered on time and within budget. You will ensure that all relevant stakeholders are informed of the progress of all relevant projects and that any risks, issues, or changes are managed through the correct processes. The Responsibilities To ensure project scope is well defined and project deliverables are clear, unambiguous, and agreed with stakeholders To develop realistic and achievable project plans in line with specified requirements, available project resource and the complexity of the project Ensuring excellent project governance, through managing project controls the use of project management tools Provide informative and accurate progress and exception reporting to a range of internal and external customer stakeholders To manage the customer's project tasks, mitigating project risks, actively monitor and manage actions, issues and dependencies To proactively manage projects on a day-to-day basis. Including consistent professional communications to a variety of levels of business stakeholders Continually engage and motivate stakeholders throughout the life cycle of the project Collaborate effectively with all stakeholders to overcome and resolve challenges that may affect the outcome and quality of the project Ensure project objectives are delivered before closing a project Identify opportunities for process improvement and efficiency, implementing new ways of working where appropriate The Requirements Proven experience as a Project Manager leading large and complex Change Programmes and Projects. Ideally you will have experience delivering on networking and connectivity projects. Ideally you will hold PRINCE 2 or equivalent project management qualification. If you are keen to join a growing business going through and exciting period of change please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/04/2025
Full time
Project Manager - Networking/Connectivity Full Time/Permanent Remote £40,000 - £45,000 DOE plus benefits The Company My client is a growing service provider who are embarking on an exciting period of growth and transformation. The Role As a Networking/Connectivity Project Manager, you will support the business through a period of significant development and change by undertaking technical project management responsibilities and ensuring that the project work is delivered on time and within budget. You will ensure that all relevant stakeholders are informed of the progress of all relevant projects and that any risks, issues, or changes are managed through the correct processes. The Responsibilities To ensure project scope is well defined and project deliverables are clear, unambiguous, and agreed with stakeholders To develop realistic and achievable project plans in line with specified requirements, available project resource and the complexity of the project Ensuring excellent project governance, through managing project controls the use of project management tools Provide informative and accurate progress and exception reporting to a range of internal and external customer stakeholders To manage the customer's project tasks, mitigating project risks, actively monitor and manage actions, issues and dependencies To proactively manage projects on a day-to-day basis. Including consistent professional communications to a variety of levels of business stakeholders Continually engage and motivate stakeholders throughout the life cycle of the project Collaborate effectively with all stakeholders to overcome and resolve challenges that may affect the outcome and quality of the project Ensure project objectives are delivered before closing a project Identify opportunities for process improvement and efficiency, implementing new ways of working where appropriate The Requirements Proven experience as a Project Manager leading large and complex Change Programmes and Projects. Ideally you will have experience delivering on networking and connectivity projects. Ideally you will hold PRINCE 2 or equivalent project management qualification. If you are keen to join a growing business going through and exciting period of change please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Network Architect - SC Cleared Location: Basingstoke (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
02/04/2025
Full time
Network Architect - SC Cleared Location: Basingstoke (Hybrid 2/3 days a week) Salary: Total Comp - £75,000 - £85,000 About the Opportunity: We are recruiting on behalf of a prestigious global technology services company, renowned for delivering complex, high-assurance solutions to major clients in the UK and internationally. They are seeking a talented Network Architect to join a specialist technical team focused on the impact assessment and design of solutions for significant customer change requests and new bids. This is a fantastic opportunity to work on challenging projects, leveraging your technical expertise to create innovative network solutions that meet demanding customer requirements. The Role: As a Network Architect within the Change Impacting Technical Team, you will be instrumental in translating customer needs into robust, deliverable network designs. You'll work collaboratively with customers, project managers, solution owners, and vendors to ensure solutions are fit for purpose and align with project constraints. Key Responsibilities: Design innovative network solutions and architectures based on customer requirements, utilising technologies from industry-leading vendors. Lead and participate in workshops with customers to understand business problems and derive technical requirements. Create and take ownership of High-Level Designs (HLDs) and Architecture Overview Documents (AODs). Develop comprehensive estimates, including Bills of Materials (BOMs), licensing requirements, and effort estimations. Collaborate closely with and support Lead Architects and Solution Owners during bid and change processes. Ensure all designs are technically sound, meet governance standards, and are deliverable within time, cost, and quality parameters. Provide technical input for reports and presentations to internal stakeholders and customers. Work effectively within multi-disciplinary teams, including Project Management, Commercials, and other Architects. Your Skills & Experience: Proven experience working as a Network Architect, creating network solutions, ideally within a bid or complex change environment. Strong understanding of network principles, including a variety of network and routing protocols. Demonstrable experience in requirements gathering, analysis, and management (experience with associated tooling is advantageous). Skilled in producing high-quality technical documentation (HLDs, AODs) and estimations (BOMs, effort). Experience working directly with customers to define solutions. Strong analytical skills and a methodical approach to problem-solving. Excellent communication and stakeholder management abilities. Proactive, responsible, and detail-oriented work ethic. Experience working collaboratively within project teams and alongside vendors. Why Apply? This role offers the chance to significantly impact large-scale projects for high-profile customers. Our client invests heavily in their employees' development and offers a supportive environment where your skills will be valued and enhanced. Please Note: We encourage you to apply even if you don't meet every single requirement listed. If you possess strong transferable skills and a solid background as a Network Architect, this could be an excellent next step for your career.
Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.
02/04/2025
Project-based
Customer Solutions Design Specialist For this role candidates are required three days onsite in Bristol. About this role As a customer solutions design specialist in our UK Secure Design practice, you will be working as a trusted industry partner to our defence customer and cross-functionally supporting internal business units (Sales, Business, Technology, Security and Operations), key stakeholders and externally facing third party technology providers as part of and reporting into the practice manager. Underpinned by using robust ICT framework architecture, security principles, methodologies, industry best practices, and customer compliance polices. You will Independently execute a range of workstreams in the creation of end-to-end Unified Communication and Collaboration technical designs. Ensuring that business requirements are successful translated into deliverable solutions, which meet customer needs whilst considering the impact of those solutions on all technical and business areas. You will be part of an industry leading UK Secure Design team working closely with other architects, designers, technology experts, business managers and business analysts. Where you will bring your expertise and diverse experience to each challenge ensuring successful solution delivery across a vast variation in highly sensitive and unique opportunities and projects. You'll have the following responsibilities Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Manage and recommend on the technical direction and helps determine the optimum solution design for customers. Manage the review and validation processes for both new developments and in-life products and services, ensuring full integration across all aspects, considering the broad impact of solutions on the product roadmap. Drive the improvement of design and delivery capabilities for end-to-end technical solutions. Manage customer solution design engagement and statement of work creation, including any 3rd party deliverables. Facilitate the development of strong customer relationships at the senior level through providing specialist service design expertise and influencing the customer's service strategy and operational decisions. Drive consistency in architecture and technical processes, with the aim of reducing costs and increasing productivity. Undertake customer migration planning and implementation. Coordinate impact assessments and design documentation updates. Resolve complex solution and service issues, leads root cause analysis, troubleshooting and escalation. Pursue the identification of potential risks and the implementation of controls and mitigations, ensuring compliance with relevant industry and company policies. Ensure the delivery of thought leadership in complex bids and agreeing strategic approach as part of customer solution design. Mentor other customer solution designers, helping to improve the team's abilities by acting as a technical resource. Champion, continuously develop and share with team knowledge on emerging trends and changes in customer solution design. You'll have the following skills & experience Hold UKSV SC or Developed Vetting clearance. Comprehensive knowledge and experience of on premise and cloud unified communication technology architecture disciplines: o Fixed voice telecommunications (PBX, carrier class VoIP/IPT and SIP) o Video conferencing o Enterprise mobility (4-5G, EMM, MDM) o PaaS, SaaS Unified and telecommunications solutions Comprehensive knowledge and experience of telecommunication vendor technologies, solutions, and products (ie, Cisco, Juniper, Ericsson, Nokia, F5 and Palo Alto). Comprehensive knowledge and hands on experience in designing, configuring, testing, and commissioning complex unified communication technologies. Preferably have the following professional training and/or accreditations o Cisco technologies (CCNP Collaboration) o Ribbon technologies (SBC-ISP) o Blackberry technologies (BSIP) o VMware technologies (VCP-EUC) and any one of these: o Avaya technologies (ACIS) o Atos technologies (STI) o VMware technologies (VCTA) o Any other industry COTS unified communication technologies Proven commercial awareness to ensure CAPEX/OPEX costings of a proposed changed meets customer requirements. Experience of identifying risks, impact, mitigation, and problem-solving in complex unified communication solutions. Experienced in communicating complex unified communication technologies to key stakeholders with varying technical knowledge. Experienced in working within highly sensitive (T3) HM Government departments or agencies environments. Preferably working knowledge and experience in HMG MoD compliance and security policies. Self-starter who can work independently with minimal support and guidance.
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitmen
Microsoft & Cloud Project Consultant (Azure & M365) - £60k - £75k + Car allowance - Remote Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a leading IT Solutions and Services Provider. This business has always been at the leading edge of technology and are known in the channel for being market leaders in both current and emerging technologies. Importantly, they're also known for having superb internal culture and have some of the best training programmes for their staff. They have a fast-growing Cloud division, and you have the opportunity to join it and be moulded and developed into one of the best Cloud Consultants in the industry. Key Skills and Duties & Responsibilities: Microsoft Azure Microsoft 365 Modern Workplace components Ability to assess, design, and deploy secure, scalable cloud solutions that meet customer requirements. On-prem to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft 365 solutions - eg assessments, migrations, integrations, and optimisations. Work closely with the PMO and Project Managers to deliver projects on time and within scope. Create and maintain accurate technical documentation, including design documents, implementation guides, and runbooks. You will be working in the Post Sales team producing Low Level Solutions design and implementation across the Microsoft Cloud - either Azure or M365. Please hit the button to Apply and/or email (see below) or call for further info.
02/04/2025
Full time
Microsoft & Cloud Project Consultant (Azure & M365) - £60k - £75k + Car allowance - Remote Want to work for a super dynamic growing MSP? Enjoy working on regular Azure & 365 projects? Keen to join an impressive company that will invest in you & build your career further? Opportunity to join a leading IT Solutions and Services Provider. This business has always been at the leading edge of technology and are known in the channel for being market leaders in both current and emerging technologies. Importantly, they're also known for having superb internal culture and have some of the best training programmes for their staff. They have a fast-growing Cloud division, and you have the opportunity to join it and be moulded and developed into one of the best Cloud Consultants in the industry. Key Skills and Duties & Responsibilities: Microsoft Azure Microsoft 365 Modern Workplace components Ability to assess, design, and deploy secure, scalable cloud solutions that meet customer requirements. On-prem to cloud migration strategies and hybrid cloud architectures. Design and implement Azure and Microsoft 365 solutions - eg assessments, migrations, integrations, and optimisations. Work closely with the PMO and Project Managers to deliver projects on time and within scope. Create and maintain accurate technical documentation, including design documents, implementation guides, and runbooks. You will be working in the Post Sales team producing Low Level Solutions design and implementation across the Microsoft Cloud - either Azure or M365. Please hit the button to Apply and/or email (see below) or call for further info.
Product Manager Location: Birmingham - Hybrid working Salary: £60,000 - £70,000 We are looking for a Product Manager who will be responsible for ensuring maximum value of the product, its stability and utilisation. Key Responsibilities: You will be creating opportunities for product development and deliver customer value by gaining a deep understanding of the problems and challenges You will work with customers at enterprise/market level Your products will generate value for the clients' customers so that they choose to continually renew their usage and engage, to innovate the product functionality; or elect to use more of the clients' products over time You will engage and communicate with a broad range of internal and external stakeholders on product performance and roadmap updates. You will collaborate closely with Product Owners to translate product strategy into day-to-day team activities. Key Skills and experiences we are looking for: Strong stakeholder management and communication skills, with the ability to work across all levels of the organization. Demonstrable ability to lead product teas and align with stakeholders. Strong communication skills to manage expectations and deliver insights. Proven experience within a rapid user growth product, with data led decision making. Experience of being both strategic as well as operationally hands on within product is advantageous. If you are interested and looking for your next role, please apply with a copy of your CV or email (see below)
01/04/2025
Full time
Product Manager Location: Birmingham - Hybrid working Salary: £60,000 - £70,000 We are looking for a Product Manager who will be responsible for ensuring maximum value of the product, its stability and utilisation. Key Responsibilities: You will be creating opportunities for product development and deliver customer value by gaining a deep understanding of the problems and challenges You will work with customers at enterprise/market level Your products will generate value for the clients' customers so that they choose to continually renew their usage and engage, to innovate the product functionality; or elect to use more of the clients' products over time You will engage and communicate with a broad range of internal and external stakeholders on product performance and roadmap updates. You will collaborate closely with Product Owners to translate product strategy into day-to-day team activities. Key Skills and experiences we are looking for: Strong stakeholder management and communication skills, with the ability to work across all levels of the organization. Demonstrable ability to lead product teas and align with stakeholders. Strong communication skills to manage expectations and deliver insights. Proven experience within a rapid user growth product, with data led decision making. Experience of being both strategic as well as operationally hands on within product is advantageous. If you are interested and looking for your next role, please apply with a copy of your CV or email (see below)
ARM (Advanced Resource Managers)
Whiteley, Hampshire
Our rapidly expanding Defence client is currently in the market for a Systems Engineer to support a variety of UK-based customers with the next generation of Voice Communication solutions within the Defence and national Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
01/04/2025
Full time
Our rapidly expanding Defence client is currently in the market for a Systems Engineer to support a variety of UK-based customers with the next generation of Voice Communication solutions within the Defence and national Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
ARM (Advanced Resource Managers)
Newcastle Upon Tyne, Tyne And Wear
A rapidly expanding Defence client of ours is currently in the market for a Systems Engineer to support a variety of UK based customers with the next generation of Voice Communication solutions within the Defence & National Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
01/04/2025
Full time
A rapidly expanding Defence client of ours is currently in the market for a Systems Engineer to support a variety of UK based customers with the next generation of Voice Communication solutions within the Defence & National Security domain. Your Main Responsibilities System build, Integration, and Commissioning of On-Premise based solutions to our Defence customers. System configuration per customer requirements. Collaboration on design, implementation and delivery with a wide range of internal and external stake holders. Communicating with customers about technical issues System/Software troubleshooting and fault diagnosis/resolution - working with development teams to identify and resolve system issues. Inspecting and accepting products from sub suppliers and partners prior to implementation. Close coordination of tasks with local and international teams. Creating work instructions/work plans for use by projects Assisting with technical responses when there is a bid in progress. Assisting with technical training and user configuration training, sharing knowledge of the solution with the customer enabling them to fulfil the potential of the solution. Your Experience Engineering Delivery within a mission critical or military domain, or a bachelor's degree in Computer Science, Systems, Electronics or Communications Engineering. (Essential) VoIP systems, including Telephony/Radio Integration (Essential) Good technical communication skills. (Essential) Recent experience of server and Workstation build and configuration in a Linux (RHEL preferred) environment. (Essential) Familiarity with system installation tasks, including relevant electrical, electronics and mechanical engineering skills. (Essential) Defence/MOD domain experience, including a working knowledge of Defence standards (Def-Stans, JSPs, SCIDA etc.) (Desirable) Solid Project delivery experience within a fast-moving working environment. (Desirable) Requirements Engineering. (Desirable) Practical Cisco networking experience, including basic knowledge of the Cisco IOS command line interface. (Desirable) Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
01/04/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
01/04/2025
Full time
Senior IAM Engineer - ForgeRock Salary: $150k-$160k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 7+ Years Identity Access Management (IAM) experience Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security.
Endeavour Recruitment has an excellent contract opportunity for a fluent German speaking Technical Project Manager to join a leading client based in Vienna, occasional business trips to Germany. German speaking is mandatory! As a Technical Project Manager you will serve as a key technical interface between customers, project management, sales, software development, and system engineering for communication and information solutions. Your main responsibilities include: Developing concepts and technical solutions to implement requirements Managing and overseeing the technical aspects of projects Supporting the Defence Delivery Team Technologies: Virtualization: VMWare Operating Systems: Windows, RHEL Databases: Oracle Networking: Routing & Switching with CISCO Storage: NetApp Software: Docker Containers Automation: Ansible Monitoring: Zabbix IT Security Responsibilities: Develop technical concepts and solutions for large key account Define customer and system requirements Prepare technical concepts and write system specifications Assess technical solutions, considering safety and IT security risks Present complex solutions clearly to customers and management Act as the primary technical contact and ensure complete technical documentation Ensure compliance with technical requirements Finalize the concept in coordination with internal system specialists and software developers Qualifications: Technical education in IT/telecommunications or extensive experience in an interface role within IT/software customer projects Strong generalist knowledge in networks, Red Hat Enterprise Linux, Windows, VMWare, storage, and databases Enjoy problem-solving in coordination with customers and internal departments Team-oriented, structured work style with confident and professional communication Key Skills: Virtualization with VMWare Operating Systems: Windows & RHEL Oracle Databases Routing & Switching: CISCO Storage: NetApp Software: Docker Containers Automation: Ansible Monitoring: Zabbix IT Security Please get in touch for further details.
01/04/2025
Project-based
Endeavour Recruitment has an excellent contract opportunity for a fluent German speaking Technical Project Manager to join a leading client based in Vienna, occasional business trips to Germany. German speaking is mandatory! As a Technical Project Manager you will serve as a key technical interface between customers, project management, sales, software development, and system engineering for communication and information solutions. Your main responsibilities include: Developing concepts and technical solutions to implement requirements Managing and overseeing the technical aspects of projects Supporting the Defence Delivery Team Technologies: Virtualization: VMWare Operating Systems: Windows, RHEL Databases: Oracle Networking: Routing & Switching with CISCO Storage: NetApp Software: Docker Containers Automation: Ansible Monitoring: Zabbix IT Security Responsibilities: Develop technical concepts and solutions for large key account Define customer and system requirements Prepare technical concepts and write system specifications Assess technical solutions, considering safety and IT security risks Present complex solutions clearly to customers and management Act as the primary technical contact and ensure complete technical documentation Ensure compliance with technical requirements Finalize the concept in coordination with internal system specialists and software developers Qualifications: Technical education in IT/telecommunications or extensive experience in an interface role within IT/software customer projects Strong generalist knowledge in networks, Red Hat Enterprise Linux, Windows, VMWare, storage, and databases Enjoy problem-solving in coordination with customers and internal departments Team-oriented, structured work style with confident and professional communication Key Skills: Virtualization with VMWare Operating Systems: Windows & RHEL Oracle Databases Routing & Switching: CISCO Storage: NetApp Software: Docker Containers Automation: Ansible Monitoring: Zabbix IT Security Please get in touch for further details.
Knowledge Manager - ITIL/ITSM - French Speaking We are looking for a Knowledge Manager to support our customers' team within a wider contract for application support. You will structure and manage knowledge to enhance collaboration, efficiency, and service delivery, implementing the pre-defined knowledge management strategy and optimising processes across people, tools, and stakeholders. You will develop and implement a knowledge management strategy aligned with ITIL best practices, defining roles and workflows for knowledge creation, maintenance, and dissemination. You will consolidate and align knowledge across service components, improve documentation, and ensure effective communication at the framework level. Your role includes preparing training materials, delivering internal sessions, monitoring knowledge base usage, reporting on KPIs, and facilitating knowledge transfer during team transitions or system upgrades. You should have at least 2-3 years of experience in knowledge management, preferably within IT or application support, with familiarity in ITSM tools such as ServiceNow, Jira, or Confluence, and a solid understanding of ITIL principles. This is a full-time, freelance opportunity which requires a proficiency in both English and French. Urgent role with deadlines for the next 7 days. Please apply now.
01/04/2025
Project-based
Knowledge Manager - ITIL/ITSM - French Speaking We are looking for a Knowledge Manager to support our customers' team within a wider contract for application support. You will structure and manage knowledge to enhance collaboration, efficiency, and service delivery, implementing the pre-defined knowledge management strategy and optimising processes across people, tools, and stakeholders. You will develop and implement a knowledge management strategy aligned with ITIL best practices, defining roles and workflows for knowledge creation, maintenance, and dissemination. You will consolidate and align knowledge across service components, improve documentation, and ensure effective communication at the framework level. Your role includes preparing training materials, delivering internal sessions, monitoring knowledge base usage, reporting on KPIs, and facilitating knowledge transfer during team transitions or system upgrades. You should have at least 2-3 years of experience in knowledge management, preferably within IT or application support, with familiarity in ITSM tools such as ServiceNow, Jira, or Confluence, and a solid understanding of ITIL principles. This is a full-time, freelance opportunity which requires a proficiency in both English and French. Urgent role with deadlines for the next 7 days. Please apply now.
Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint security and manage mobile devices Oversee disaster recovery and business continuity plans Manage ticket queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, Microsoft Intune/Autopilot General Windows Server, networking, Firewalls, Switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and management Mentoring experience Understanding of GDPR Benefits: Annual Bonus Scheme, Life Insurance & Workplace Pension Scheme Private Medical Insurance and Dental 25 days holiday increasing with service + birthday holiday and Holiday Trading Exciting Summer and Christmas parties & Fun Team Days Recognition programs Volunteering Committee
01/04/2025
Full time
Job Title: IT Manager/Senior IT Support Engineer Salary: £40,000 - £50,000 Location: Bristol (office-based position) Must have a valid UK/EU driving licence. A leading EdTech organisation are seeking a motivated IT Manager/Senior IT Support Engineer. As an IT Manager/Senior IT Support Engineer you will have the opportunity to work with the latest technologies and play a key role in providing high-quality support and services to internal customers. You will demonstrate a strong work ethic, a can-do attitude, and are always looking for ways to continue to develop themselves. IT Manager/Senior IT Support Engineer Key Responsibilities: Ensure the availability and reliability of internal services Establish, maintain, and evolve secure services Provide 2nd/3rd line support Manage vendor relationships and software licenses Maintain endpoint security and manage mobile devices Oversee disaster recovery and business continuity plans Manage ticket queues and meet internal support SLAs Provide technical mentoring to others Key Requirements: Proven experience with Office 365, including, Teams, SharePoint, Azure AD, OneDrive, Microsoft Intune/Autopilot General Windows Server, networking, Firewalls, Switches knowledge Strong troubleshooting skills and attention to detail Experience in remote support and management Mentoring experience Understanding of GDPR Benefits: Annual Bonus Scheme, Life Insurance & Workplace Pension Scheme Private Medical Insurance and Dental 25 days holiday increasing with service + birthday holiday and Holiday Trading Exciting Summer and Christmas parties & Fun Team Days Recognition programs Volunteering Committee
REAL Technical Solutions Limited
Field, Staffordshire
Embedded Systems Technical Field Sales Manager £65,000 plus car or car allowance/Midlands/North of England field based An international leader in Embedded computer solutions seek an experienced field based Embedded Systems Technical Sales Manager to be directly responsible for managing key accounts in Medical, Transportation, Marine, Agricultural Technology, Industrial, Aerospace and Defence markets. You will collaborate closely with customers, partners and internal teams to define and execute growth strategies. Technical Sales Manager - Embedded - Industrial. Field based - Midlands/North of England. Salary of up to £65,000 depending on level of experience, plus bonus (13.5%), car/or allowance £600 a month. Core duties for the Embedded Systems Technical Sales Manager: Directly driving new business growth in new and existing high potential customers. Instigating new design-in opportunities with customers to convert short- and long-term recurring revenue. Working with the key Embedded partners to develop bespoke solutions for key customers. Conducting negotiations up to closing orders and managing follow on sales. Establishing and maintaining good relationships with existing and potential customers, from R&D, Engineering and Purchasing to CEO/CTO level. You build and maintain strong relationships with suppliers and partners. As the Embedded Systems Technical Sales Manager you will: Build and maintain excellent and up-to-date product and market knowledge. Maintain contacts with partners and staying trained in their portfolio. Conduct market research and analysis: You follow market trends, identify potential customers and competitors, and map out opportunities. Sales and acquisition: You develop sales strategies, draw up quotations and close deals. Qualifications, knowledge and experience required for the Embedded Systems Technical Sales Manager: Educated to degree level in an engineering discipline (such as electronics, computer, aerospace, telecom) or Commercial. Knowledge of the Embedded computing and customers, with a successful track record of selling Embedded computing platforms, Boards & Systems, Display/Monitor and Panel PC, Edge Computing, IoT and AI. Selling Products requiring design and manufacture. Selling cutting edge Embedded systems such as Embedded computing platforms, 19 racks, cabinets, rugged encloses and power supplies. Sales management experience Embedded Systems Technical Field Sales Manager £65,000 plus car or car allowance/Midlands/North of England field based
31/03/2025
Full time
Embedded Systems Technical Field Sales Manager £65,000 plus car or car allowance/Midlands/North of England field based An international leader in Embedded computer solutions seek an experienced field based Embedded Systems Technical Sales Manager to be directly responsible for managing key accounts in Medical, Transportation, Marine, Agricultural Technology, Industrial, Aerospace and Defence markets. You will collaborate closely with customers, partners and internal teams to define and execute growth strategies. Technical Sales Manager - Embedded - Industrial. Field based - Midlands/North of England. Salary of up to £65,000 depending on level of experience, plus bonus (13.5%), car/or allowance £600 a month. Core duties for the Embedded Systems Technical Sales Manager: Directly driving new business growth in new and existing high potential customers. Instigating new design-in opportunities with customers to convert short- and long-term recurring revenue. Working with the key Embedded partners to develop bespoke solutions for key customers. Conducting negotiations up to closing orders and managing follow on sales. Establishing and maintaining good relationships with existing and potential customers, from R&D, Engineering and Purchasing to CEO/CTO level. You build and maintain strong relationships with suppliers and partners. As the Embedded Systems Technical Sales Manager you will: Build and maintain excellent and up-to-date product and market knowledge. Maintain contacts with partners and staying trained in their portfolio. Conduct market research and analysis: You follow market trends, identify potential customers and competitors, and map out opportunities. Sales and acquisition: You develop sales strategies, draw up quotations and close deals. Qualifications, knowledge and experience required for the Embedded Systems Technical Sales Manager: Educated to degree level in an engineering discipline (such as electronics, computer, aerospace, telecom) or Commercial. Knowledge of the Embedded computing and customers, with a successful track record of selling Embedded computing platforms, Boards & Systems, Display/Monitor and Panel PC, Edge Computing, IoT and AI. Selling Products requiring design and manufacture. Selling cutting edge Embedded systems such as Embedded computing platforms, 19 racks, cabinets, rugged encloses and power supplies. Sales management experience Embedded Systems Technical Field Sales Manager £65,000 plus car or car allowance/Midlands/North of England field based
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
31/03/2025
Full time
Health and Safety Manager - Data Centre Client - London Location: London, 5 days per week Type: Permanent Industry: Data Centre/Critical Infrastructure Role: Health and Safety Manager Reporting to: Quality Director About the Opportunity We're currently working with a leading data centre client who is looking to appoint an experienced and proactive Health and Safety Manager to join their team based in Victoria, London. This is a fantastic opportunity to join a well-established, forward-thinking business operating in the mission-critical infrastructure space. Our client has built a reputation for delivering best-in-class data centre services and is now seeking a Health & Safety leader who will take ownership of their H&S framework across their UK and international operations, ensuring compliance and fostering a positive, proactive safety culture throughout the business. The Role In this pivotal position, you will act as the Responsible Person for all matters relating to Health & Safety within the organisation. You will be tasked with providing strategic leadership, ensuring compliance with all relevant legislation, and driving continuous improvement across health, safety, and wellbeing initiatives. Key Responsibilities Include: Overseeing Health & Safety policy development and implementation across the business. Monitoring and reviewing compliance with current and emerging Health & Safety legislation. Managing risk assessments, incident reporting, and investigations. Leading internal audits and ensuring corrective action plans are developed and executed. Liaising with HR to promote workplace wellbeing and health initiatives. Coaching, training, and mentoring employees at all levels to embed a strong safety culture. Managing relationships with regulatory bodies, insurers, and external stakeholders. What We're Looking For Our client is seeking a Health & Safety professional who can lead by example and influence safety behaviours across the business. Ideally, you will bring: Essential A formal qualification in Engineering, Health & Safety, or a Scientific discipline. Strong experience in a senior Health & Safety role within a fast-paced, high-availability environment. Demonstrable experience in leading audits, driving compliance, and fostering cultural change. Comprehensive knowledge of Health & Safety legislation, standards, and risk management. Experience delivering Health & Safety training, coaching, and development. Excellent stakeholder engagement skills and a collaborative approach. Previous experience within data centres, power generation, semiconductor facilities, or similar environments. Desirable NEBOSH Diploma or equivalent qualification. Chartered Health & Safety professional status. Personal Attributes A genuine passion for health, safety, and wellbeing. Strong influencing, communication, and leadership skills. A proactive, continuous improvement mindset. Fluent written and spoken English.
Incident Manager Job type: Full time, hybrid Location: London, Durham, Lytham, Glasgow Job summary Primary responsibility for supporting the Head of Service Operations in delivery of contracted requirements in relation to operational and IT Services incident management, negotiating solutions with Service Providers as appropriate and developing and implementing improvement initiatives. Work with Service Providers, you will primarily manage the Incident Management Process (for both Retail & B2B Clients) and co-ordinate actions and requirements from such events to a speedy resolution with minimum disruption to the business, client (as applicable) and customers. Provide assurance to the Head of Service Operations that incidents are identified. Ensure that changes to the scope of incident management are known (including the identification of risks and entity implications). The business is currently going through a business transformation programme and during this time you will also work to assist in the implementation and transition of the incident management and service operations capability (SIAM) to deliver its future operating model. Person specification Essential experience Significant experience of working in a high volume, complex operational environment Experience of working within an out-sourced third-party environment and working with a complex set of management information and data. Operational background with evidence of working with digital customer operations, Back Office/support functions and operational IT. Experience of identifying and solving complex issues and problems. Experience of analysing complex information and MI in order to make decisions and drive the correct actions across the business. Experience of building strong relationships with internal stakeholders and third-party suppliers/partners. An understanding of operational digital and non-digital channels and the possible outcomes/issues on the desired resolution of problems and incidents. Experience of working in a service delivery environment which is Performance Indicator driven. Experience of using Incident Management Software/Tooling - eg ServiceNow. Essential qualifications ITIL V3 and above Essential skills Ability to lead and work as part of a team and to engage effectively with suppliers and customers Strong communication and interpersonal skills, with a proven ability to communicate effectively and professionally Excellent analytical and problem-solving skills Strong sense of ownership and drive to follow tasks through to completion Essential technical knowledge Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Technical skills o Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Benefits Alongside your salary the company will contribute £12,258 towards you being a member of the Civil Service Defined Benefit Pension scheme. Additional benefits include: Learning and development tailored to your role An environment with flexible hybrid working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Generous annual leave - starting at 25 days, increasing to 30 days Performance related variable pay bonus Enhanced maternity, paternity, adoption and shared parental leave please submit your updated CV to be considered immediately.
31/03/2025
Full time
Incident Manager Job type: Full time, hybrid Location: London, Durham, Lytham, Glasgow Job summary Primary responsibility for supporting the Head of Service Operations in delivery of contracted requirements in relation to operational and IT Services incident management, negotiating solutions with Service Providers as appropriate and developing and implementing improvement initiatives. Work with Service Providers, you will primarily manage the Incident Management Process (for both Retail & B2B Clients) and co-ordinate actions and requirements from such events to a speedy resolution with minimum disruption to the business, client (as applicable) and customers. Provide assurance to the Head of Service Operations that incidents are identified. Ensure that changes to the scope of incident management are known (including the identification of risks and entity implications). The business is currently going through a business transformation programme and during this time you will also work to assist in the implementation and transition of the incident management and service operations capability (SIAM) to deliver its future operating model. Person specification Essential experience Significant experience of working in a high volume, complex operational environment Experience of working within an out-sourced third-party environment and working with a complex set of management information and data. Operational background with evidence of working with digital customer operations, Back Office/support functions and operational IT. Experience of identifying and solving complex issues and problems. Experience of analysing complex information and MI in order to make decisions and drive the correct actions across the business. Experience of building strong relationships with internal stakeholders and third-party suppliers/partners. An understanding of operational digital and non-digital channels and the possible outcomes/issues on the desired resolution of problems and incidents. Experience of working in a service delivery environment which is Performance Indicator driven. Experience of using Incident Management Software/Tooling - eg ServiceNow. Essential qualifications ITIL V3 and above Essential skills Ability to lead and work as part of a team and to engage effectively with suppliers and customers Strong communication and interpersonal skills, with a proven ability to communicate effectively and professionally Excellent analytical and problem-solving skills Strong sense of ownership and drive to follow tasks through to completion Essential technical knowledge Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Technical skills o Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Benefits Alongside your salary the company will contribute £12,258 towards you being a member of the Civil Service Defined Benefit Pension scheme. Additional benefits include: Learning and development tailored to your role An environment with flexible hybrid working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Generous annual leave - starting at 25 days, increasing to 30 days Performance related variable pay bonus Enhanced maternity, paternity, adoption and shared parental leave please submit your updated CV to be considered immediately.
NO SPONSORSHIP Principal, Procurement Category Management SALARY: $155k-$182k max w/25% bonus LOCATION: CHICAGO, IL Hybrid, 3 days in office Mandatory Five day in office from Aug 4th-Sept 26th, 2025 Looking for a candidate to manage strategic vendor relationships. You will be developing strategies to reduce costs. IT vendor management, sourcing and procurement, evaluating support agreements, IT asset management, IT procurement Global IT scorecard analysis. You will be doing vendor selection negotiation issue resolution. Responsibilities: Implement sourcing strategies and define procurement plans for IT Hardware and other categories aligned to technology and business unit objectives and regulatory requirements. Promote/communicate procurement plans to internal stakeholders and to vendors, ensuring that it is well socialized and supported. Keep abreast of industry trends that have an impact on the IT sourcing strategy, through external advisory services, and good working relationships with existing and emerging strategic vendors used by the enterprise. Maintain and present market analysis to IT and business leaders regarding innovative product, solution and service opportunities. Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Drive the IT sourcing and procurement strategies for products, services and solutions. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Create acquisition plans for large deals involving multiple vendors and internal stakeholders. Manage acquisition plans and RFx's escalating as required to adhere to timelines and effectively communicating changes in plan to internal and external stakeholders. Proactively seek ways to drive down the total cost of ownership through competition and vendor relationships. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing. Understand and adopt agile, pragmatic and fast-track principles into IT sourcing and procurement practices. Manage a comprehensive list of best-in-class vendors for bid processes developed by analysing industry trends and competitive positioning to ensure engagement and leverage of the most effective supply base. Negotiate contractual agreements with consistent commercial terms satisfying regulatory requirements per OCC policy Regularly interact with IT and business stakeholders to balance cost, risk and speed to ensure that the business can realize its objectives. Lead the negotiation strategy and negotiation team for IT contracts. Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services, etc.). Manage purchase order process to ensure timely delivery of all required IT items. Continuously update department policy and procedures, training guides and introduce process improvements Qualifications: Expert negotiation skills. Current knowledge of the global IT product and service market and trends. Successful track record in a mature procurement organization Advanced ability to influence and negotiate outcomes with stakeholders and vendors and to maintain collaborative relationships with them. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Proven ability to discern when and how to escalate issues for resolution. Working knowledge of regulatory guidance pertaining to the financial services industry. Demonstrates integrity through actions. Technical Skills: Proficiency in MS Office, Sharepoint, ERP tools such as Oracle Fusion, Ariba or Coupa Minimum 10 years' experience in the following: Managing strategic vendor relationships and developing strategies that look to reduce overall cost or risk. IT vendor management and/or sourcing and procurement. Evaluating support agreements and the yearly true-up and demand management requirements. Leading IT negotiations Minimum 5 years' experience in the following: IT Asset management IT Hardware Procurement
28/03/2025
Full time
NO SPONSORSHIP Principal, Procurement Category Management SALARY: $155k-$182k max w/25% bonus LOCATION: CHICAGO, IL Hybrid, 3 days in office Mandatory Five day in office from Aug 4th-Sept 26th, 2025 Looking for a candidate to manage strategic vendor relationships. You will be developing strategies to reduce costs. IT vendor management, sourcing and procurement, evaluating support agreements, IT asset management, IT procurement Global IT scorecard analysis. You will be doing vendor selection negotiation issue resolution. Responsibilities: Implement sourcing strategies and define procurement plans for IT Hardware and other categories aligned to technology and business unit objectives and regulatory requirements. Promote/communicate procurement plans to internal stakeholders and to vendors, ensuring that it is well socialized and supported. Keep abreast of industry trends that have an impact on the IT sourcing strategy, through external advisory services, and good working relationships with existing and emerging strategic vendors used by the enterprise. Maintain and present market analysis to IT and business leaders regarding innovative product, solution and service opportunities. Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Drive the IT sourcing and procurement strategies for products, services and solutions. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Create acquisition plans for large deals involving multiple vendors and internal stakeholders. Manage acquisition plans and RFx's escalating as required to adhere to timelines and effectively communicating changes in plan to internal and external stakeholders. Proactively seek ways to drive down the total cost of ownership through competition and vendor relationships. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing. Understand and adopt agile, pragmatic and fast-track principles into IT sourcing and procurement practices. Manage a comprehensive list of best-in-class vendors for bid processes developed by analysing industry trends and competitive positioning to ensure engagement and leverage of the most effective supply base. Negotiate contractual agreements with consistent commercial terms satisfying regulatory requirements per OCC policy Regularly interact with IT and business stakeholders to balance cost, risk and speed to ensure that the business can realize its objectives. Lead the negotiation strategy and negotiation team for IT contracts. Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services, etc.). Manage purchase order process to ensure timely delivery of all required IT items. Continuously update department policy and procedures, training guides and introduce process improvements Qualifications: Expert negotiation skills. Current knowledge of the global IT product and service market and trends. Successful track record in a mature procurement organization Advanced ability to influence and negotiate outcomes with stakeholders and vendors and to maintain collaborative relationships with them. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Proven ability to discern when and how to escalate issues for resolution. Working knowledge of regulatory guidance pertaining to the financial services industry. Demonstrates integrity through actions. Technical Skills: Proficiency in MS Office, Sharepoint, ERP tools such as Oracle Fusion, Ariba or Coupa Minimum 10 years' experience in the following: Managing strategic vendor relationships and developing strategies that look to reduce overall cost or risk. IT vendor management and/or sourcing and procurement. Evaluating support agreements and the yearly true-up and demand management requirements. Leading IT negotiations Minimum 5 years' experience in the following: IT Asset management IT Hardware Procurement
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
28/03/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
