31 joburi disponibile

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm's overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications. Responsibilities: Effective at working with multiple clients on multiple projects simultaneously while providing white glove customer service. Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources. May apply project management methodology on small/mid-sized efforts independent of an assigned PM. Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams. Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement. Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way. Qualifications: 5+ years with a background in business analysis, product management and process design in the Security area. Bachelor's degree or equivalent work experience. Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Legal knowledge and understanding is a plus. Microsoft Office Suite Visio JIRA Service/Change Management Software Eclipse Kena RSA Archer Delinea Crowdstrike Proofpoint Veza

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Firm is currently seeking a Senior Product Manager for the IT Security Applications. Candidate will work hand in hand with the Associate Director, Risk and Security Applications, Associate Director, Security Operations and the Director Cybersecurity, Architecture and Forensics to drive the product strategy to identify, prioritize and deliver initiatives for the Firm's overall Security Program. The role will interact with all areas of Security, which includes mid - senior level management, general business users, and legal staff users to elicit, document and translate specifications on applications. Responsibilities: Effective at working with multiple clients on multiple projects simultaneously while providing white glove customer service. Flexible yet structured enough to effectively adjust as needed when/as business requirements and/or priorities change. Works closely with project sponsor(s), stakeholders and SMEs (subject matter experts) to identify business needs and processes through creation of use cases and wireframes, as warranted. Documenting workflows and business process current and future. Always working to understand, simplify and improve the user experience in meeting business objectives in all endeavors. Security Requirements Process: Gathering requirements, confirming and getting sign off on requirements, entering the requirements (user stories) into JIRA, Service/Change Management Application and or Microsoft Visual Studio/TFS when applicable. Creating and executing test scripts, evaluate test results and identify and tracks issues using Firm-approved tools, while working with respective team(s) to escalate for resolution. Working and coordinating with the business owners to ensure the UAT environment meets expectations. First level of testing to ensure that any changes do not cause impact to the application, or up/down stream applications or services. Adheres to Firm IT Product Manager life cycle and associated artifacts to help ensure that project efforts are focused on the proper solution and level of functionality. Escalates issues to management as necessary when client expectations and functionality do not match and cannot be reconciled without additional time or cost or resources. May apply project management methodology on small/mid-sized efforts independent of an assigned PM. Document medium to large scale projects, including use cases, user stories, business and functional requirements, current and future state processes and workflow diagrams. Solicits input from internal and external sources across the Firm, including the ability to investigate and utilize best practices from previous experience and sound judgement. Highly organized with structured use of systems and data. Individual should be able to maintain and easily access supporting notes and content to help ensure the right things are done at the right time in the right way. Qualifications: 5+ years with a background in business analysis, product management and process design in the Security area. Bachelor's degree or equivalent work experience. Experience with workflow and project management software. Experience with writing and understanding complex business driven user stories Experience, understanding complex products from concept to implementation. Legal knowledge and understanding is a plus. Microsoft Office Suite Visio JIRA Service/Change Management Software Eclipse Kena RSA Archer Delinea Crowdstrike Proofpoint Veza

L1 IT Service Desk Technician x5 Full Time (shifts covering 9AM-2AM Sun-Fri) FTC (Initial 6 months, likely longer) Portsmouth (2 days per week onsite unless working night shift) £30K basic + shift allowance + benefits (pro-rata) Are you an experienced L1 IT Service Desk Technician looking for a new challenge? Do you have a background in IT Service desk, ITIL practices and ServiceNow along with exposure to MS Teams, Citrix, VPN, Virtual Desktop and Jabber? Here at ARM we are recruiting for 5 full time FTC L1 IT Service Desk Technicians for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: You will be responsible for carrying out 1st line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. Shifts- 5PM - 2AM Sun - Thurs 9AM - 6PM Mon - Fri 2PM - 11PM Mon - Fri Responsibilities: Utilise customer provided tools to handle multi-channel contacts from end users (phone, email, chat), document troubleshooting, resolve the issue or escalate to second line teams within the required timescales to achieve SLA targets Carry out initial triage of the incident utilising troubleshooting skills and use the Knowledge Base to determine the appropriate action to achieve a timely resolution Manage your pending tickets ensuring these have been updated/resolved as per agreed procedures Understand and respond to feedback from ticket quality reviews Monitor announcements to ensure you have the latest information regarding outages and procedure updates Work to defined shift patterns including lunch times and break times. Understand and follow the procedures for notifying absence and requesting holiday Complete mandatory training as required Simultaneously switch between functions according to call/chat volume at the time Demonstrate a commitment to continuous service improvement by actively identifying opportunities of enhancement. Ensure that both internal teams within Bell and customers have a positive experience with the Service Desk every time Qualifications: Person: Self-starter and problem solver who can work independently using your own initiative but also a proactive and dependable team player Articulate in both verbal and written communication (to both technical and non-technical audiences), including the ability to produce clear technical documentation Professional/flexible approach to work; ensuring punctuality, tidiness and diligence with the aim to provide our customers with the best possible service Disciplined prioritisation, time management and scheduling abilities both for projects and individual tasks Willingness to learn quickly and adaptable as the situation requires Strong attention to detail and accuracy Have the ability to work under pressure in fast-paced environment and ensure agreed targets are met Strong emphasis on delivering an excellent customer experience Ability to learn new skills while following agreed operating procedures Have a logical approach to problem solving Experience: Previous experience working in a 1st Line IT support environment Experience working with ticketing systems, in particular ServiceNow, and communications solutions such as Jabber and other Chat software Experience working in a Contact Centre Customer service and administration Experience adhering and working towards agreed SLAs and KPIs Exposure using and troubleshooting Outlook, Microsoft Teams, Jabber, Citrix, VPN, Webex, Virtual desktop and general end user support skills Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

This Global Consumer Healthcare company require a Market Insights & Analytics Manager to join a newly created critical role to manage the sources and analysis of market data and partner with brand/business owners to develop insight led strategies. Client Details Global Consumer Healthcare company Description This Global Consumer Healthcare company require a Market Insights & Analytics Manager to join a newly created critical role to manage the sources and analysis of market data and partner with brand/business owners to develop insight led strategies. You will evolve strategy and execution plans to grow priority categories and brands and support business development activities. The role span is global and sits within a new Consumer Insights & Analytics function. Key Responsibilities: Capture Group-wide market data needs and create global data plan Manage procurement of data to annual budget Champion the integration of market data with internal systems, priorities and resources Extract and manipulate data from multiple sources Produce actionable insights that help influence and inform brand and business strategy Design, maintain and issue regular data reports and dashboards across the business Identify, monitor and communicate market trends, competitive landscape, consumer pricing and insights to the business Support Corporate Development with data identification, analysis and insight to inform possible brand and business acquisitions and divestments Support commercial teams in the setting of meaningful and actionable metrics eg market share targets Key Skills/Experience: 5 years' experience in retail data management/analyrtics or at a well-known market research/data company eg AC Nielsen, IQVIA or IRI Highly numerate with first class analytical and strategic thinking skills Highly competent in data manipulation software including Microsoft Excel Experience in Systems engineering, how to integrate data and make usable to a wide audience of business users Has a strong business sense and bias to action Ability to work under pressure and achieve results Asks incisive questions; able to identify the salient points when presented with a complex set of factors Ability to interact credibly and professionally with key business stakeholders eg with internal brand/business leads Profile 5 years' experience in retail data management/analytics or at a well-known market research/data company eg AC Nielsen, IQVIA or IRI Highly numerate with first class analytical and strategic thinking skills Highly competent in data manipulation software including Microsoft Excel Experience in Systems engineering, how to integrate data and make usable to a wide audience of business users Has a strong business sense and bias to action Ability to work under pressure and achieve results Asks incisive questions; able to identify the salient points when presented with a complex set of factors Ability to interact credibly and professionally with key business stakeholders eg with internal brand/business leads Job Offer Opportunity to influence corporate growth strategy Opportunity to work in a rapidly expanding global organisation

We are currently looking on behalf of one of our important clients for a Dynamics 365 Finance & Operations Consultant - 80 % (German Speaking). The role is a permanent position based St- Gallen Canton with good home office flexibility. Your Role: Hold joint-responsibility for the introduction, operation & support of ERP Microsoft Dynamics AX2012 & D365 Finance & Operations, especially in the areas of finance & business intelligence. Act as a sub-project manager for the introduction of Microsoft Dynamics 365: coordinate internal project participants as well as the external integration partners. Analyze business processes, specify requirements for development, coordinate & accompany tests & trainings for the introduction of the ERP solution. Design change requests & ensure their sustainability. Your Skills: At least 3 years of professional experience with in ERP Systems, Integrated ERP & Finance Systems, including experience in Microsoft Dynamics 365 Finance & Operations. Experienced in Reporting & a strong knowledge of Financial Accounting. Preferably experienced within International Projects. Your Profile: University Degree in Business Informatics (or similar). Reliable, resilient & a team player. Willing to occasionally travel when required. Fluent English & business proficient German (to at least B2 level) language skills are mandatory requirements.

IT Asset Manager Full Time Permanent Remote WFH (travel to offices in Portsmouth + Central London 1-2 days per month) £45 - 55K basic + benefits Are you an experienced IT Asset Manager looking for a new challenge? Do you have a background in IT hardware/software life cycle management, ITIL best practices, IT asset management tools and software licence agreements amongst others? Here at ARM we are recruiting for a full time permanent IT Asset Manager for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: The IT Asset Manager ensures our client maximises the value of its IT investments while minimizing risks and costs. By maintaining a well-organized and compliant asset management system, this role supports operational efficiency, security, and financial performance Responsibilities: Conduct an initial and regular audit to ensure asset data accuracy. Review and improve use of the IT asset database (CMDB within Service Now). Maintain an accurate inventory of all IT assets (hardware, software, licenses, etc.) and the data associated to them. Develop and enforce IT asset management policies, processes, and best practices. Build in automations to avoid issues with human error (data validation, audits, auto-discovery) Train employees on proper asset usage, tracking, and reporting Respond to software audits and mitigate risks of non-compliance. Collaborate with procurement teams to acquire IT assets cost-effectively and in alignment with business needs. Ensure compliance with software licensing agreements and avoid overuse or underuse. Track license usage and renewals to optimize software costs. Build in cost allocation models and depreciation of assets into the process. Analyse IT asset data to identify cost-saving opportunities. Eliminate redundancies, unused assets, and unnecessary maintenance contracts. Implement strategies for effective utilization of resources. Mitigate risks associated with lost, stolen, or misused assets. Generate reports on IT asset usage, performance, costs, and compliance. Provide actionable insights to leadership for strategic decision-making. Create dashboards to monitor KPIs such as asset utilization, cost savings, and compliance status Ensure sensitive data is securely removed from decommissioned devices and security is built into the asset management life cycle Qualifications: Essential: Understanding of hardware and software life cycle management. Experience of discovery tools and automation to support asset management Familiarity with ITIL and best practices. Proficiency with IT Asset Management tools (ideally ServiceNow). Knowledge of software license agreements and compliance requirements. Strong organizational and problem-solving abilities. Excellent communication and stakeholder management skills. Analytical thinking for cost optimization and risk mitigation. Attention to detail for accurate tracking and reporting. Desirable: Certifications such as ITIL, Certified IT Asset Manager (CITAM), or IAITAM. A driving license would be advantageous to travel offices in Portsmouth + London Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Software Development Project Manager Minimum Mandatory Requirements: Pre-Bologna Degree or Integrated master's degree in information technology, Computer Engineering or Management. At least 5 years of experience in managing IS development projects. knowledge of project management platforms such as MS Project, Jira, Confluence. experience with agile software development methods (Agile, Scrum, PM2); Native/fluent Portuguese speaker (not necessarily Portuguese from Portugal); Certifications - as many of the following as possible (at least 3): PM2 Certification - Project Management Methodology - Basic, Essentials, Advanced or Expert PM2 - Project Management Methodology - Agile Certification PMP - Project Management Professional IPMA Level C IPMA Level D Responsibilities: Manage PRR projects, whether internal or outsourced. Identify and manage project requirements in conjunction with the Information Systems Department and the various project teams, defining goals and objectives. Coordinate the various internal multidisciplinary teams assigned to the execution of the various PRR projects. Ensuring that project schedules/plans are adhered to, in accordance with the contracted price, deadline, specifications and service levels, in conjunction with the contract manager(s) they are responsible for assisting. Using project management tools, specifically MS Project, to validate the submission of all reports inherent to the PM2 project management methodology. Preparing periodic reports on the work performed to monitor and control project execution; - Promoting periodic technical meetings with the various internal and external ESPAP, I.P. teams to monitor work in progress and plan future activities in the various PRR projects they supervise, as well as to resolve constraints with the various stakeholders in the projects concerned. Monitoring project compliance and progress, identifying deviations and proposing solutions in conjunction with the Contract Manager(s); - Reporting on the status of projects to the Contract Manager(s); - Identifying risks of non-compliance with project milestones in a timely manner; - Reporting on the status of projects to the Contract Manager(s); - Reporting on the status of projects to the Contract Manager(s); - Reporting on the status of projects to the Contract Manager(s); Identifying risks of non-compliance with project milestones in a timely manner. PLEASE ONLY APPLY IF YOU SPEAK PORTUGUESE. REMOTE WORK CAN BE POSSIBLE.

Project Manager Information,Communication Technology Infrastructure(Scrum,Kanban,Agile,PM2) Minimum Mandatory Requirements: Pre-Bologna degree or integrated master's degree; At least 4 years of experience in infrastructure administration; At least 4 to 5 years of experience in IT project management roles; Knowledge of project management methods (Scrum, Kanban, AGILE, PM2, etc.); Knowledge of project management platforms (eg Jira, Confluence, etc.) PMP - Project Management Professional Certificate Native/fluent Portuguese speaker (not necessarily Portuguese from Portugal); More than 3 years' knowledge and experience in (at least 2): * Oracle and SQL Server database * VMWare virtualization * Oracle Weblogic * Cloud computing platforms Responsibilities: - Coordinate and manage all interactions between the technical teams and other teams, including development teams, to ensure compliance with the price, deadlines, specifications and service levels contracted under the PRR, in conjunction with the Contract Managers they are responsible for supporting. - Manage PRR projects implemented internally and externally. - Centralise and control requests made to DITIC for new services and technical resources under the PRR, producing detailed plans where necessary. - Establish information structures to facilitate the use and optimisation of information within the PRR project management framework. - Establish and update documentation and procedures related to the implementation of PRR projects, in particular to ensure compliance with the PM2 methodology. - Establish information structures to facilitate the use and optimisation of information within the framework of PRR project management. - Drawing up and updating the documentation and procedures inherent to the implementation of PRR projects, in order to ensure compliance with the PM2 methodology. - Transfer the knowledge inherent to the role of Project Manager to the organisation's teams, including Contract Managers. - Plan, execute and control the entire life cycle of IT projects as part of the PRR implementation. - Ensure that PRR projects meet the organisation's quality standards. - Monitoring project progress, identifying variances and proposing solutions in conjunction with Contract Managers. - Ensure that PRR projects meet the milestones and objectives set out in the contract signed with the EMRP, monitor and report on their status, and support the respective Contract Managers in their follow-up. - Participation in meetings and sessions with the co-contractors executing the contracts under the PRR projects, assisting the DITIC team in resolving constraints with the technical teams of other organisations involved in the implementation of the PRR. PLEASE ONLY APPLY IF YOU SPEAK PORTUGUESE

Oracle Program Manager - Exciting Leadership Opportunity Are you an experienced Oracle Program Manager with a passion for stakeholder management, contract execution, and value creation ? We are looking for a leader who can drive profitability, risk management, and successful delivery across high-impact programs. Key Details: Experience: 15 to 20 years Employment Type: Permanent Location: Reading (flexible to work from London and across the UK) Preferred Experience: Public Sector or Higher Education domain exposure (good to have) Key Responsibilities: Stakeholder Management: Build strong relationships with executive sponsors, program directors, and business heads . Collaborate with Oracle CSM, Oracle PSM, and partner directors . Engage with internal teams to manage resources, project execution, and performance tracking. Financial & Profitability Oversight: Ensure programs are delivered on time, within budget, and at target profit margins . Monitor monthly revenue forecasts and minimize variances. Approve change requests (CRs) per the agreed rate card, ensuring all discounts remain within guidelines. Contract Execution & Risk Management: Review and manage contracts, SOWs, and ITT responses . Maintain comprehensive risk registers and mitigation plans. Ensure teams follow quality control and audit compliance . Secure timely sign-offs on deliverables to prevent delays. Escalation & Dispute Resolution: Lead program-level escalations and coordinate resolution strategies. Work with legal and account teams on commercial negotiations . Value Creation & Strategic Growth: Identify opportunities to enhance program value beyond the original SOW without impacting GP%. Review VBA reports and KPIs , ensuring optimal performance and messaging. What We're Looking For: Proven experience as an Oracle Program Manager in a high-value contract environment . Strong expertise in stakeholder engagement, contract management, and profitability tracking . Excellent skills in risk assessment, escalation handling, and negotiation . Ability to drive continuous improvement and strategic growth . If you're ready to take on a leadership role in a dynamic and results-driven environment, apply now!

Systems Administrator/Desktop Manchester (On site) £37-£40K + excellent benefits An IT Systems Administrator is required for our public sector client. The successful candidate will collaborate with the team to provide end-user support, manage user accounts, and offer network and Windows support, with a strong emphasis on Servers and virtualisation. Purpose of the role: Provide IT services, support and technologies and integrate them into existing infrastructures. Assist the IT Manager on-site in the support and management of the network, Firewall and virtualisation systems. Provide 2nd line support to the IT Helpdesk and 1st line support to end users when required. Apply expertise in areas such as virtualization, enterprise Firewalls, networks, Active Directory, and MDM solutions like JAMF and SCCM to help maintain a robust and secure IT environment. Manage user accounts within the Active Directory and MS Entra ID environment. Managing and deploying Windows virtual machines on the Azure Stack HCI virtualization platform and providing second-level user support for both Windows and Mac systems as needed. Network Management: Support and manage the organisation's internal network, including the configuration of Cisco and Aruba Switches as needed. Troubleshoot network issues and work with third parties as and when necessary to ensure timely resolution. Skills required: Experience in managing Active Directory and in administering, configuring and supporting Windows server systems. Ability to manage Active Directory, including user and group management, Group Policy, and domain services. Experience in working with the MS Azure platform is beneficial. Experience working with enterprise class virtualisation platforms such as VMware, Hyper-V, RHEV etc. Experience in network troubleshooting and configuring network devices such as Routers and Switches. Experience in administering, configuring and supporting Windows server systems Demonstrated ability to manage LAN/WAN networks, and network services (TCP/IP, DNS, DHCP, etc.). Ability to configure L2/L3 network devices. Ability to manage hardware Firewall devices, including configuring security rules and applying best practice. Familiarity with security best practices. Educated to degree level in computer science, information technology or related subject (or have equivalent relevant experience) and have extensive experience in of managing, configuring and securing enterprise class Firewalls and medium sized networks. Desirable Experience working with enterprise Mobile Device Management (MDM) systems. Experience in administering, configuring and supporting Windows and Apple based desktops and devices. Experience working with enterprise class backup solutions such as Veeam. Proficiency in managing and troubleshooting Windows and Apple operating systems (Windows Server, Windows 10/11, Apple MacOS and IOS). Basic Scripting skills, particularly with PowerShell, for automation and task management. Managing and configuring Palo Alto Firewall devices, including working knowledge of PanOS and Panorama. Managing and configuring Cisco and Aruba Switches etc.

Subject - Technical Sales Manager/Director (Insurance) Job Title: Technical Sales Manager/Director (Insurance) Location: Hybrid (1-3 dpw on site in London) Salary: £110K - £130K pa + benefits (including a bonus scheme) The Client: We are collaborating with a design-led data, software & cloud business that specialises in AI & advanced analytics. They design, build, and run data and AI-driven solutions, products, and experiences on Azure, empowering their business customers to take on challenges and opportunities, delivering change and scale with less friction and more certainty. The Candidate: The ideal candidate will be a Technical Sales Manager/Director (Insurance), with the ability to spearhead new business growth within the insurance and reinsurance sector. We are looking for someone with extensive experience managing large, complex enterprise accounts, in the technology services sector, with a focus on multi-stakeholder environments. A deep understanding of insurance operations including underwriting, claims and reinsurance models is essential. The successful candidate will have proven experience driving new business acquisition and growing revenue in technology services for insurance and reinsurance clients. The Role: This role offers the opportunity to build and expand client relationships with leading Fortune 500 companies. With approximately 50 colleagues working across multiple contracts in Germany and the UK, this partnership has thrived for over 15 years. The key customer is a top player in the reinsurance field. Their global enterprise landscape is broad and complex, with many internal stakeholders. The new role of Sales Insurance Director presents a fantastic opportunity to develop the company's portfolio, Commercials, and value for customers. Accountabilities: Identify and secure new business opportunities in the insurance and reinsurance sectors, focusing on high-value accounts with potential for strategic partnerships. Develop and maintain senior-level relationships to establish the business as a strategic technology partner. Lead the creation and execution of customer strategies and account plans to drive commercial success. Ensure revenue growth, gross margin success, and pipeline development, achieving medium-term growth targets. Plan and align with customer budgeting cycles, delivering annual growth plans. Recruit, mentor, and lead a high-performing sales and account management team. Lead pre-contract teams of SMEs to develop compelling technical solutions and ensure smooth handovers to delivery teams. Identify business opportunities within customer divisions, subsidiaries, and across other insurance sector accounts. Contribute to their insurance sector offerings, leveraging market intelligence and customer insights. Collaborate with other account managers to identify synergies and share industry-specific value. Skills & Experience: Enterprise Account Leadership: Extensive experience managing large, complex enterprise accounts in the technology services sector, with a focus on multi-stakeholder environments. Insurance and Reinsurance Expertise: Deep understanding of insurance operations (underwriting, claims) and reinsurance models. Knowledge of industry trends and risk management strategies. Strategic Account Development: Proven ability to develop long-term strategic plans, expand service offerings, and drive commercial success across multiple customer divisions. Sales Leadership: Experience driving new business acquisition and growing revenue in technology services for insurance and reinsurance clients. C-Level Relationship Management: Track record of building and nurturing relationships with C-suite executives, aligning with their business goals. IT Vendor Engagement Models: Familiarity with managed services, project based, and consulting models tailored to insurance/reinsurance needs. Financial and Commercial Management: Strong skills in profitability management, budgeting, and financial planning for enterprise accounts. Leadership and Gravitas: Strong decision-making and leadership presence, with the ability to influence senior stakeholders and represent customer at the highest levels. Effective Communicator: Able to simplify complex technical solutions and communicate business value to stakeholders. Customer-Centric Mindset: Passion for delivering high-quality customer experiences and building long-term partnerships. Strategic and Creative Thinker: Innovative in proposing solutions that align with customer needs and business objectives. Strong Commercial Focus: Results-driven approach with responsibility for commercial success and account growth. To apply for this Technical Sales Manager/Director permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.

*We are unable to sponsor as this is a permanent Full time role* *4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE* A prestigious MSP company is looking for a Technical Program Manager. This manager will be client facing, project engaging, and will be accountable for delivery of projects. This company wants someone who grew up technically and then moved into technical program management. The projects will focus on retail software implementation, integration, commerce platforms/tools (Adobe commerce), Cloud/DevOps, etc. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Partner with the sales and business development teams to identify opportunities for account growth and expansion within existing clients. Collaborate with clients to identify additional business needs, developing proposals and strategies to address them with company offerings. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Experience in working with commerce platforms (eg, commercetools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience with Agile and Waterfall project management methodologies.

Job Title : SAP FICO MM SD Consultant Location : Milan or Rome (Hybrid) Job Type : Permanent About Us : We are a dynamic and growing global organization specializing in providing innovative technology solutions to businesses. As we continue to expand, we are looking for an experienced SAP FICO MM SD Consultant to join our team. This is a permanent hybrid role, based in either Milan or Rome, offering flexibility with a blend of remote and office work. Role Overview : As an SAP FICO MM SD Consultant, you will be responsible for managing and optimizing SAP systems to ensure seamless business processes across Finance (FICO), Materials Management (MM), and Sales & Distribution (SD) modules. You will play a key role in delivering high-quality solutions, troubleshooting issues, and ensuring the system's alignment with business needs. This role requires a strong understanding of SAP integration points and end-to-end process knowledge, and you will collaborate with various internal teams and stakeholders to drive successful implementations. Key Responsibilities : Provide expert guidance and support on SAP FICO, MM, and SD modules, ensuring smooth integration and functionality across all business processes. Analyze business requirements and translate them into SAP solutions that enhance operational efficiency and meet stakeholder needs. Lead and contribute to the design, configuration, and implementation of SAP FICO, MM, and SD processes. Ensure SAP system setup aligns with business processes for Finance, Material Management, and Sales & Distribution. Collaborate with business users to identify improvement opportunities and resolve any system-related issues. Provide training and knowledge transfer to end-users and internal teams. Perform system upgrades, patches, and maintenance as required. Develop and execute test plans and ensure that proper system documentation is maintained. Work with cross-functional teams (business analysts, developers, project managers) to ensure the successful execution of projects and continuous support. Required Qualifications : Bachelor's degree in Information Technology, Business Administration, or a related field. Minimum of 3-5 years of experience with SAP FICO, MM, and SD modules in a consulting or internal role. Strong knowledge and hands-on experience in SAP configuration for FICO, MM, and SD. Experience in SAP implementation, integration, and troubleshooting. Excellent understanding of business processes related to Finance, Procurement, and Sales. Strong analytical, problem-solving, and troubleshooting skills. Excellent communication and interpersonal skills, with the ability to engage effectively with business users and IT teams. Fluency in English and Italian (written and spoken). SAP certification(s) in relevant modules (FICO, MM, SD) is a plus. Desired Skills : Experience with SAP S/4HANA implementations is a plus. Ability to work independently and as part of a collaborative team. Knowledge of Agile or other project management methodologies is a bonus. Strong time management skills and ability to prioritize tasks. What We Offer : Competitive salary and benefits package. Flexible hybrid working arrangement (work from home and office in Milan or Rome). Professional development opportunities and access to ongoing training. A collaborative and inclusive team environment. The chance to work on exciting projects with a global footprint. How to Apply : If you are an experienced SAP professional ready for your next career challenge, we want to hear from you!

Conversational AI Trainer Location: London SE1 (3 days per week onsite) Full time Permanent Up to £55k basic plus pension, life insurance, 25 days hols Are you ready to inspire the next generation of Conversational AI experts? We're seeking a skilled and enthusiastic Conversational AI Trainer to shape the future of AI-driven communication. In this role, you'll create and deliver interactive training programs on conversational AI and NLP, empowering learners to design and deploy innovative solutions. If you have hands-on experience in building chatbots, voice assistants, and dialog systems, plus a knack for making complex ideas engaging and accessible, this is the opportunity for you! Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. What You'll Do: Develop and update training materials on key conversational AI topics, from language models to dialog management. Lead dynamic, hands-on workshops in person and virtually, helping learners build real-world conversational agents. Collaborate with clients to customize training for various industries, ensuring relevance and real-world application. Stay ahead of AI trends, integrating the latest advancements in conversational AI into your training programs. Evaluate training effectiveness, refining programs based on participant feedback and evolving industry standards. What We're Looking For: Education & Experience: Degree in Computer Science, AI, Linguistics, or related fields with experience in conversational AI development. Training Skills: Proven background in delivering engaging technical training on AI and NLP topics. Technical Expertise: Knowledge of leading platforms (eg, Dialogflow, Rasa) and NLP tools (spaCy, Hugging Face), plus Python proficiency. Communication & Adaptability: Exceptional ability to break down complex concepts and tailor content for diverse audiences. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Senior Engineer - ServiceNow Salary: $100k - $110k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development ServiceNow platform experience ServiceNow ticketing experience Confluence administration and Jira reporting Basic understanding of IT infrastructure and IT systems design 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach 1-3 years working as a business or system analyst (BA/SA) Responsibilities Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes

Senior Engineer - ServiceNow Salary: $100k - $110k + bonus Location: Chicago, IL or Dallas, TX Hybrid: 3 days onsite, 2 days remote *We are unable to provide sponsorship for this role* Qualifications Bachelor's degree 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development ServiceNow platform experience ServiceNow ticketing experience Confluence administration and Jira reporting Basic understanding of IT infrastructure and IT systems design 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach 1-3 years working as a business or system analyst (BA/SA) Responsibilities Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes

Job Title: Technical BA/PM - Fund Accounting Services (Multifonds/eFront) Location: Hong Kong Salary/Rate: 75-82k HKD per month Start Date: 17/03/25 Job Type: Initial 6/12 month freelance consultant contract - extension/perm possible Company Introduction We have an exciting opportunity now available with one of our sector-leading consultancy clients! They are currently looking for a skilled Business Analyst/Project Manager in Fund Accounting Services for a global Bank. Job Responsibilities/Objectives The ideal candidate will be responsible for having a deep understanding of fund administration processes, technical system integration, and project management within a banking or financial services environment. You will work closely with stakeholders across Operations, IT, and third-party vendors to drive technology initiatives, enhance system capabilities, and deliver key projects within fund accounting. Business Analysis & Requirements Gathering: Collaborate with stakeholders to define, document, and prioritize business and system requirements for fund accounting platforms. Conduct gap analysis between business needs and system capabilities, ensuring alignment with regulatory and operational requirements. Project Management: Lead end-to-end project delivery, including planning, resource allocation, risk management, and stakeholder communication. Ensure projects are delivered on time, within scope, and budget, following Agile or Waterfall methodologies. System Implementation & Enhancements: Work with IT teams and vendors to implement system changes, upgrades, and integrations related to Multifonds/eFront . Coordinate UAT (User Acceptance Testing), defect resolution, and post-implementation support. Stakeholder Engagement: Act as a bridge between business users, IT teams, and third-party providers to ensure smooth project execution. Provide training and support to end-users, ensuring efficient system adoption. Regulatory & Risk Management: Ensure fund accounting processes comply with industry regulations and internal risk policies. Identify and mitigate risks associated with system implementations and operational changes. Required Skills/Experience The ideal candidate will have the following: Technical & Business Analysis: 5+ years commercial experience as a Technical BA or PM within banking, asset management, or fund administration. Strong knowledge of fund accounting principles and NAV calculations. Experience working with Multifonds, eFront, or similar fund accounting platforms . Ability to define functional and technical specifications for system enhancements. Project Management: Proven experience delivering fund accounting system projects in Agile or Waterfall environments. Strong understanding of data migration, system integration, and automation . Technical & Analytical Skills: SQL knowledge for data analysis and troubleshooting. Experience working with APIs, data feeds, and reporting tools. Stakeholder & Vendor Management: Strong interpersonal and communication skills to interact with senior stakeholders. Experience coordinating with third-party vendors and technology teams. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Degree in Finance, Accounting, Technology, or related field . PMP, PRINCE2, or Agile certification is a plus. Experience with automation and digital transformation initiatives in fund administration. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Technical Project Manager - $725 per day - 6 month contract - East Coast (USA) - Immediate start Fixed line/Fiber/ILA/CLS/Data Centres Key skills and experience: Demonstrable background managing fixed line internal fiber installations within ILA, CLS, and Data centres, average value between $10,000 - $200,000 Capability managing monthly P&L reporting Our client is a leading telecommunications specialist, currently recruiting for a Technical Project Manager based on the East Coast of USA, working on key fiber installations across the country.