Hi,

One of my clients in Brussels, Belgium is urgently looking for an experienced Functional Analyst Salesforce. This is a fantastic opportunity to dive into a challenging role, offering both personal and professional growth. Here are the details you need to know.

Job Description:
Title: Functional Analyst Salesforce Field Service
Location: Brussels, Belgium
Duration: 12 months freelance contract (extension possible)
Work Mode: Hybrid (2 days onsite and 3 days remote every week)
Languages: English and (French or Dutch)

• The client is looking for a Functional Analyst Salesforce to manage corrective & evolutive maintenance on the current deployed applications.
• The consultant will interact with our projects & maintenance teams.
• The consultant will be involved on the Domus applications at first on Salesforce but also on the other applications (Mobile app,SAP PM, Office 365), to follow or test changes, but most of the time will be spent on Salesforce Application.

MUST HAVE:

• Certified as Salesforce Administrator
• Certified Platform App Builder Salesforce
• Proved experience as a Business/Functional analyst
• Proved experience as an analyst on SalesForce - Service Cloud or Field Service Lightning
• Proved experience on configuration Salesforce
• Proven experience in incident management (Field Service Lightning)
• Experience the configuration of Flow Salesforce
• Knowledge of Agile methodology
• Experience in the energy sector
• Experience working for a DGO
• Proven experience with JIRA

The mission consists in:

• providing support on Salesforce FSL/service cloud solution (user management, master data management)
• solving incidents and problems on the deployed applications,
• defining use cases and user stories in collaboration with the business analyst.
• managing Sanity checks after the deployment in Production of a release