Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Birmingham Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/01/2025
Full time
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Birmingham Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Basingstoke Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/01/2025
Full time
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Basingstoke Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Stevenage Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/01/2025
Full time
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Stevenage Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Bracknell Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/01/2025
Full time
Role: Network Management Designer Salary: Up to £60,000 dependent on experience + £6K car allowance + 10% bonus Location: Hybrid in Bracknell Candidates will be security cleared for this role if this is not in place already. We are looking for an experienced Network Management Engineer, with experience configuring, designing and supporting applications, not the networks themselves! Familiarity with Juniper and Cisco devices is a benefit. Ideally you will have experience working with the following technologies; + VMWare SMARTS + SevOne + CiscoISE If you are interested in discussing this Network Management Designer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Network Security Engineer Salary: Up to £56,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled Network Security Engineer to join our client supporting on one of their biggest MOD projects. The successful candidate will have interest and experience in Network Security, including Firewalls. Skills required; + Cisco and Fortinet experience + Understanding of OSPF, EIGRP and BGP routing protocols. + Troubleshooting and support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
02/01/2025
Full time
Role: Network Security Engineer Salary: Up to £56,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled Network Security Engineer to join our client supporting on one of their biggest MOD projects. The successful candidate will have interest and experience in Network Security, including Firewalls. Skills required; + Cisco and Fortinet experience + Understanding of OSPF, EIGRP and BGP routing protocols. + Troubleshooting and support experience If you are interested in discussing this Network Security Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Salary: Up to £80,000 per annum dependent on experience + car allowance + enhanced bonus Location: Hybrid/Basingstoke and customer sites SC Clearance Required for this role I am looking for an experienced Solution Architect to work on a large program of work and support the delivery of a complex technical solution. You will provide technical leadership to a team of architects, as well as being involved in identifying technical pain points within the program. Skills and experience Technical Knowledge across multiple technologies (networks, virtualisation, infrastructure) Strong governance skills Experience leading large teams of Architects and Engineers If you are interested in discussing this Solution Architect role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
02/01/2025
Full time
Salary: Up to £80,000 per annum dependent on experience + car allowance + enhanced bonus Location: Hybrid/Basingstoke and customer sites SC Clearance Required for this role I am looking for an experienced Solution Architect to work on a large program of work and support the delivery of a complex technical solution. You will provide technical leadership to a team of architects, as well as being involved in identifying technical pain points within the program. Skills and experience Technical Knowledge across multiple technologies (networks, virtualisation, infrastructure) Strong governance skills Experience leading large teams of Architects and Engineers If you are interested in discussing this Solution Architect role further, please send your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Role: Network Engineer Salary: Up to £55,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled Network Engineer to join our client in their delivery team working closely with Solution Owners and Architects on the implemtation of design documentation. Skills required; + Cisco and Juniper product experience + Troubleshooting experience If you are interested in discussing this Network Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
02/01/2025
Full time
Role: Network Engineer Salary: Up to £55,000 per annum + bonus Location: Onsite in Basingstoke SC and DV clearance will be required for this role. We are looking for a skilled Network Engineer to join our client in their delivery team working closely with Solution Owners and Architects on the implemtation of design documentation. Skills required; + Cisco and Juniper product experience + Troubleshooting experience If you are interested in discussing this Network Engineer role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment business for this role.
Product Safety Specialist - Material Declaration (f/m/d) - IVD product development/EHS data management/German/SAP EHS/SAP MM/agile Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Product Safety Specialist - Material Declaration Background: As Product Safety Specialist (m/f/d) you will be a member of our global unit "Diagnostics Product Sustainability & Compliance". The Compliance Operations department is responsible for the data and processes within Diagnostics Quality & Regulatory that enable a chemical and environmentally compliant and sustainable development, transport/handling, marketing and disposal of all Roche Diagnostics products (the so-called product life cycle). This means that we are not only irreplaceable in ensuring compliance in the interests of our patients, but also pursue the goal of significantly and sustainably reducing the environmental impact of all our products and services. In order to be able to continue to do this successfully, we are now looking for YOU! The perfect candidate has completed studies in in environmental sciences, natural sciences, engineering, information sciences or comparable and min. 3-5 years of professional experience in IVD product development or manufacturing or in the product safety environment (material declaration, product stewardship) or EHS data management. The candidate has experience in the pharmaceutical, (medical) device, electronics or automotive industry and a sound understanding of the chemical composition of materials, especially those used in diagnostic products and packaging. Experience with (global) chemical and environmental regulatory legislation is required. Tasks & Responsibilities: . Contact person (1st level support) for Data Requests from Customers regarding relevant chemical and environmental regulatory data for Chemical Legislation for the Diagnostic Instruments and Articles, such as REACH, RoHS, POP, TSCA, California Proposition 65, Batteries Directive, WEEE, Packaging Directive, EPR topics. . Interacting directly with suppliers, internal customers, and subject matter experts to ensure thorough evaluation and accuracy of EH&S (Environmental Health & Safety) Data following company standard using appropriate IT tools (eg SAP Production Systems, EH&S(M) . Data management and EH&S data maintenance in SAP EH&S(M) and in future, S/4HANA and chemical law evaluation of our products (articles) as part of the material declaration E2E processes . Continuous further development of the EHS data management data, process and system architecture . Eliminate waste by radically simplifying processes with an emphasis on automating redundant manual processes and foster automated report creation for the network using tools such as RPA (Robotics Process Automation, .Google App Scripts, Tableaux etc.) . Key user for the EH&S data management tools (support in determining system properties, monitoring periodic implementation processes by reviewing requirements and test cases) . Ensuring data conformity, quality and integrity (according to data model); as well as carrying out plausibility checks . Providing Quality oversight for Roche Diagnostics Direct Material Suppliers for the Roche Instruments (existing and in Development). Responsibility includes managing Supplier EH&S Data Questionnaires for Chemical Legislation. As a sub-chapter member: . You bring a mix of passion, functional knowledge and drive for client interests to your work to inspire, motivate and lead squads within the network and the chapter. . You are committed to cross-functional collaboration and breaking down silos to achieve the best results for the organization . You have the ability to navigate a changing organization, maintain objectivity, respect differences of opinion, fairness, open communication and develop Must Haves: . Completed studies in in environmental sciences, natural sciences, engineering, information sciences or comparable . Min. 3-5 years of professional experience in IVD product development or manufacturing or in the product safety environment (material declaration, product stewardship) or EHS data management . Experience in the pharmaceutical, (medical) device, electronics or automotive industry . Sound understanding of the chemical composition of materials, especially those used in diagnostic products and packaging . Experience with (global) chemical and environmental regulatory legislation (eg REACH, RoHS, WEEE, California Proposition 65, TSCA, California Proposition 65, Batteries Directive, WEEE, Packaging Directive, EPR topics) . Affinity for handling large amounts of data, process automation and a preference for data science for Supplier Governance and Oversight . Understanding of system and data management, especially in SAP modules such as SAP EHS or SAP MM, to effectively manage material declarations and compliance documentation . Relevant experience working with applicable processes or IT systems (eg SAP EH&S) . Relevant experience working with automation tools, eg Robotics Process Automation (RPA), Google App Scripts etc. . Fluent in English, German and any other language is a plus . Negotiation skills and efficient communication characterize you . Able to skilfully place requests for material information with suppliers and obtain material declarations from suppliers . Able to build and maintain trusting and profitable relationships with important supplier Nice to Have: . Relevant experience working in the Medical Device industry on EH&S topics . First experience and expertise in agile project management or working in an agile environment Reference Nr.: 923842SGR Role: Product Safety Specialist - Material Declaration Industry: Pharma Workplace: Basel Pensum: 100% Start: 01.02.2025 Duration: 12 Travel : 5% Deadline : 09.01.2025 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
02/01/2025
Project-based
Product Safety Specialist - Material Declaration (f/m/d) - IVD product development/EHS data management/German/SAP EHS/SAP MM/agile Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Product Safety Specialist - Material Declaration Background: As Product Safety Specialist (m/f/d) you will be a member of our global unit "Diagnostics Product Sustainability & Compliance". The Compliance Operations department is responsible for the data and processes within Diagnostics Quality & Regulatory that enable a chemical and environmentally compliant and sustainable development, transport/handling, marketing and disposal of all Roche Diagnostics products (the so-called product life cycle). This means that we are not only irreplaceable in ensuring compliance in the interests of our patients, but also pursue the goal of significantly and sustainably reducing the environmental impact of all our products and services. In order to be able to continue to do this successfully, we are now looking for YOU! The perfect candidate has completed studies in in environmental sciences, natural sciences, engineering, information sciences or comparable and min. 3-5 years of professional experience in IVD product development or manufacturing or in the product safety environment (material declaration, product stewardship) or EHS data management. The candidate has experience in the pharmaceutical, (medical) device, electronics or automotive industry and a sound understanding of the chemical composition of materials, especially those used in diagnostic products and packaging. Experience with (global) chemical and environmental regulatory legislation is required. Tasks & Responsibilities: . Contact person (1st level support) for Data Requests from Customers regarding relevant chemical and environmental regulatory data for Chemical Legislation for the Diagnostic Instruments and Articles, such as REACH, RoHS, POP, TSCA, California Proposition 65, Batteries Directive, WEEE, Packaging Directive, EPR topics. . Interacting directly with suppliers, internal customers, and subject matter experts to ensure thorough evaluation and accuracy of EH&S (Environmental Health & Safety) Data following company standard using appropriate IT tools (eg SAP Production Systems, EH&S(M) . Data management and EH&S data maintenance in SAP EH&S(M) and in future, S/4HANA and chemical law evaluation of our products (articles) as part of the material declaration E2E processes . Continuous further development of the EHS data management data, process and system architecture . Eliminate waste by radically simplifying processes with an emphasis on automating redundant manual processes and foster automated report creation for the network using tools such as RPA (Robotics Process Automation, .Google App Scripts, Tableaux etc.) . Key user for the EH&S data management tools (support in determining system properties, monitoring periodic implementation processes by reviewing requirements and test cases) . Ensuring data conformity, quality and integrity (according to data model); as well as carrying out plausibility checks . Providing Quality oversight for Roche Diagnostics Direct Material Suppliers for the Roche Instruments (existing and in Development). Responsibility includes managing Supplier EH&S Data Questionnaires for Chemical Legislation. As a sub-chapter member: . You bring a mix of passion, functional knowledge and drive for client interests to your work to inspire, motivate and lead squads within the network and the chapter. . You are committed to cross-functional collaboration and breaking down silos to achieve the best results for the organization . You have the ability to navigate a changing organization, maintain objectivity, respect differences of opinion, fairness, open communication and develop Must Haves: . Completed studies in in environmental sciences, natural sciences, engineering, information sciences or comparable . Min. 3-5 years of professional experience in IVD product development or manufacturing or in the product safety environment (material declaration, product stewardship) or EHS data management . Experience in the pharmaceutical, (medical) device, electronics or automotive industry . Sound understanding of the chemical composition of materials, especially those used in diagnostic products and packaging . Experience with (global) chemical and environmental regulatory legislation (eg REACH, RoHS, WEEE, California Proposition 65, TSCA, California Proposition 65, Batteries Directive, WEEE, Packaging Directive, EPR topics) . Affinity for handling large amounts of data, process automation and a preference for data science for Supplier Governance and Oversight . Understanding of system and data management, especially in SAP modules such as SAP EHS or SAP MM, to effectively manage material declarations and compliance documentation . Relevant experience working with applicable processes or IT systems (eg SAP EH&S) . Relevant experience working with automation tools, eg Robotics Process Automation (RPA), Google App Scripts etc. . Fluent in English, German and any other language is a plus . Negotiation skills and efficient communication characterize you . Able to skilfully place requests for material information with suppliers and obtain material declarations from suppliers . Able to build and maintain trusting and profitable relationships with important supplier Nice to Have: . Relevant experience working in the Medical Device industry on EH&S topics . First experience and expertise in agile project management or working in an agile environment Reference Nr.: 923842SGR Role: Product Safety Specialist - Material Declaration Industry: Pharma Workplace: Basel Pensum: 100% Start: 01.02.2025 Duration: 12 Travel : 5% Deadline : 09.01.2025 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
Junior Desktop Analyst (m/f/d) - desktop hardware / desktop software / incidents requests/ German / English Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Junior Desktop Analyst (m/f/d). Background: We are seeking technically perceptive candidates with excellent interpersonal skills for the Desktop Analyst position. Technical support staff troubleshoot technical issues, provide timely customer feedback, and have other responsibilities. In addition, technical support associates must speak directly with customers and prepare written documentation, which requires excellent written and verbal communication. The perfect candidate: We are looking for a junior candidate who either has eg 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 years of technical support or similar. We need someone with ServiceNow experience and Gsuite Applications. Additionally we are looking for someone who is passionate and knowledgeable about the digital workplace. Tasks & Responsibilities: . Acting as a digital enabler for our business colleagues & functions . Create, resolve and close incidents/service requests within allocated timelines . Support IT hardware life cycle management processes . Provide support & guidance for onsite services (eg events and meetings) by leveraging from internal and external providers . Drive the user experience and promote best practice. . Support all standard workplace infrastructure, global/local projects and deployments. . Ensure that knowledge base articles are created and maintained. . Driving employee productivity through consultancy, providing intimacy and site proximity at the sites, and ensuring a personalized Roche employee experience. . Proactively addressing and following through process-improvement ideas Must Haves: . 0-2 years of experience in a desktop support or similar IT role . Innovative and proactive problem solver highly accountable, result oriented mindset . Good interpersonal communication skills pairing with empathy . Consultancy skills on digital workplace tools and solutions . Enterprise Application, deployments, consulting and adoption . Passionate and knowledgeable about the digital workplace . Desire to learn . Basic understanding of Windows and Mac OS environments, desktop hardware, software applications, and networking fundamentals . German and English fluent and B2 writing skills Nice to Have: . Basic understanding of ITIL practices and frameworks. Reference Nr.: 923899TP Role: Junior Desktop Analyst (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 100% Start: 01.02.2025 Duration: 11 Monate Deadline : 08.01.2025 If you are interested in this position, please send us your complete dossier. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
02/01/2025
Project-based
Junior Desktop Analyst (m/f/d) - desktop hardware / desktop software / incidents requests/ German / English Project: For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Junior Desktop Analyst (m/f/d). Background: We are seeking technically perceptive candidates with excellent interpersonal skills for the Desktop Analyst position. Technical support staff troubleshoot technical issues, provide timely customer feedback, and have other responsibilities. In addition, technical support associates must speak directly with customers and prepare written documentation, which requires excellent written and verbal communication. The perfect candidate: We are looking for a junior candidate who either has eg 2 years of work experience in technical support/desktop support or someone with a finished apprenticeship in information technology combined with at least 1 years of technical support or similar. We need someone with ServiceNow experience and Gsuite Applications. Additionally we are looking for someone who is passionate and knowledgeable about the digital workplace. Tasks & Responsibilities: . Acting as a digital enabler for our business colleagues & functions . Create, resolve and close incidents/service requests within allocated timelines . Support IT hardware life cycle management processes . Provide support & guidance for onsite services (eg events and meetings) by leveraging from internal and external providers . Drive the user experience and promote best practice. . Support all standard workplace infrastructure, global/local projects and deployments. . Ensure that knowledge base articles are created and maintained. . Driving employee productivity through consultancy, providing intimacy and site proximity at the sites, and ensuring a personalized Roche employee experience. . Proactively addressing and following through process-improvement ideas Must Haves: . 0-2 years of experience in a desktop support or similar IT role . Innovative and proactive problem solver highly accountable, result oriented mindset . Good interpersonal communication skills pairing with empathy . Consultancy skills on digital workplace tools and solutions . Enterprise Application, deployments, consulting and adoption . Passionate and knowledgeable about the digital workplace . Desire to learn . Basic understanding of Windows and Mac OS environments, desktop hardware, software applications, and networking fundamentals . German and English fluent and B2 writing skills Nice to Have: . Basic understanding of ITIL practices and frameworks. Reference Nr.: 923899TP Role: Junior Desktop Analyst (m/f/d) Industrie: Pharma Workplace: Basel Pensum: 100% Start: 01.02.2025 Duration: 11 Monate Deadline : 08.01.2025 If you are interested in this position, please send us your complete dossier. If this position does not fit your profile and you wish to be considered for another position directly, you can also send us your dossier via this ad. About us : ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
LA International Computer Consultants Ltd
Edinburgh, Midlothian
Our client is an international IT service provider who require multiple Service Desk Engineers to provide Service Desk services to an end customer on an evening shifts from 14:00 - 22:00. START: ASAP DURATION: 3 months LOCATION: EDINBURGH RATE: £24.66 PER HOUR (INSIDE IR35) SHIFTS: MONDAY - FRIDAY 14:00 - 22:00 (30 MINUTE BREAK) IT Engineer - Service Desk (Windows 11 Support) Role Overview: We are seeking a highly skilled and customer-focused IT Engineer to join our Service Desk team. The successful candidate will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-paced environment. Key Responsibilities: * Serve as the primary point of contact for customers requiring technical support for Windows 11 devices. * Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. * Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided. * Maintain accurate records of incidents, resolutions, and updates using the ticketing system. * Collaborate with other teams to implement and improve support processes and knowledge base resources. * Stay current with Windows 11 updates, best practices, and new features to deliver effective support. Required Skills and Experience: * Proven experience in supporting Windows 11 in a service desk environment. * Proficiency in troubleshooting end-user device issues, including hardware, drivers, networking, and software. * Excellent customer communication and interpersonal skills. * Strong problem-solving ability, with a methodical and patient approach to technical challenges. * Familiarity with ITIL processes and service desk tools. * Ability to work independently and as part of a team to deliver high-quality support. Preferred Qualifications: * Relevant IT certifications (eg, Microsoft Certified: Windows Client, CompTIA A+). * Experience with remote desktop tools and Scripting (eg, PowerShell) to automate tasks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
02/01/2025
Project-based
Our client is an international IT service provider who require multiple Service Desk Engineers to provide Service Desk services to an end customer on an evening shifts from 14:00 - 22:00. START: ASAP DURATION: 3 months LOCATION: EDINBURGH RATE: £24.66 PER HOUR (INSIDE IR35) SHIFTS: MONDAY - FRIDAY 14:00 - 22:00 (30 MINUTE BREAK) IT Engineer - Service Desk (Windows 11 Support) Role Overview: We are seeking a highly skilled and customer-focused IT Engineer to join our Service Desk team. The successful candidate will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-paced environment. Key Responsibilities: * Serve as the primary point of contact for customers requiring technical support for Windows 11 devices. * Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. * Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided. * Maintain accurate records of incidents, resolutions, and updates using the ticketing system. * Collaborate with other teams to implement and improve support processes and knowledge base resources. * Stay current with Windows 11 updates, best practices, and new features to deliver effective support. Required Skills and Experience: * Proven experience in supporting Windows 11 in a service desk environment. * Proficiency in troubleshooting end-user device issues, including hardware, drivers, networking, and software. * Excellent customer communication and interpersonal skills. * Strong problem-solving ability, with a methodical and patient approach to technical challenges. * Familiarity with ITIL processes and service desk tools. * Ability to work independently and as part of a team to deliver high-quality support. Preferred Qualifications: * Relevant IT certifications (eg, Microsoft Certified: Windows Client, CompTIA A+). * Experience with remote desktop tools and Scripting (eg, PowerShell) to automate tasks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Excellent opportunity for an experienced Network Engineer to join a well-established client's team who are based between Poole and Dorchester in Dorset. The successful candidate will need to be eligible for Security Clearance. You'll become a vital part of an already established team and will be expected to troubleshoot, maintain, and support a wide range of systems. The engineer must possess excellent verbal communication skills as well as exceptional analytic and technical skills and continually look to improve on this. In addition, they need to collaborate with the entire On-site team with positive communication and sharing of knowledge and information. As well as offering competitive salaries, out client offers a comprehensive benefits package. This role is office based 3-4 days per week. Skills required: Cisco VPN Solutions Cisco Firewall technologies Networking LAN and WAN Winders Server VMWare IT security practices, systems patching Veeam backup technology Linux SQL Server database administration If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
02/01/2025
Full time
Excellent opportunity for an experienced Network Engineer to join a well-established client's team who are based between Poole and Dorchester in Dorset. The successful candidate will need to be eligible for Security Clearance. You'll become a vital part of an already established team and will be expected to troubleshoot, maintain, and support a wide range of systems. The engineer must possess excellent verbal communication skills as well as exceptional analytic and technical skills and continually look to improve on this. In addition, they need to collaborate with the entire On-site team with positive communication and sharing of knowledge and information. As well as offering competitive salaries, out client offers a comprehensive benefits package. This role is office based 3-4 days per week. Skills required: Cisco VPN Solutions Cisco Firewall technologies Networking LAN and WAN Winders Server VMWare IT security practices, systems patching Veeam backup technology Linux SQL Server database administration If you feel you have the skills and experience required for this opportunity, please contact Oliver Wilson or email (see below) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Network Engineer - Hybrid/Newport £35,000 - £40,000 We're partnered with a multi-award-winning Welsh health-care organization that is hiring a Network Engineer to join their Networks team. The Network Engineer will be supporting over 10,000 users and over 180 services across over 100 sites. The industry that the organization specializes in is forecasted to expand substantially over the following 5 years. The position is available due to an internal promotion to a subject specialist role. The Network Engineer will have the flexibility to work from home and over tasks are to ensure the services, SLAs and terms and conditions are fulfilled between the ICT Services and its customers. Key responsibilities of the Network Engineer are: - Support the management and maintenance of networking and security systems, including installation, testing, commissioning, and replacement. - Candidate's knowledge of network and security are supported by theoretical understanding and acquired training. - Support colleagues with arising issues daily - Work across the virtual team within the IT operations sector Key attributes of the Network Engineer are: - 1+ years' experience in network support capacity - Strong expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement terms - Ability to improve processes for service improvement. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Welsh speaking is desired but not necessity. Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer - Hybrid/Newport £35,000 - £40,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
02/01/2025
Full time
Network Engineer - Hybrid/Newport £35,000 - £40,000 We're partnered with a multi-award-winning Welsh health-care organization that is hiring a Network Engineer to join their Networks team. The Network Engineer will be supporting over 10,000 users and over 180 services across over 100 sites. The industry that the organization specializes in is forecasted to expand substantially over the following 5 years. The position is available due to an internal promotion to a subject specialist role. The Network Engineer will have the flexibility to work from home and over tasks are to ensure the services, SLAs and terms and conditions are fulfilled between the ICT Services and its customers. Key responsibilities of the Network Engineer are: - Support the management and maintenance of networking and security systems, including installation, testing, commissioning, and replacement. - Candidate's knowledge of network and security are supported by theoretical understanding and acquired training. - Support colleagues with arising issues daily - Work across the virtual team within the IT operations sector Key attributes of the Network Engineer are: - 1+ years' experience in network support capacity - Strong expertise in Cisco technologies (Routers & Switches, Security, Wifi and Data) - Great communicative, administrative and time management skills - Adhesion to Service Level Agreement terms - Ability to improve processes for service improvement. - Qualified in at least one of the below: CCNA (R&S), CCNA (WIFUND), CCNA (Security), CWTS/CWNA/CWNP, ACWA/AWCWP, ITIL V3 Foundation - Welsh speaking is desired but not necessity. Benefits: - High quality Pension scheme - Personal development each year to provide better career and salary progression. Network Engineer - Hybrid/Newport £35,000 - £40,000 To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Dan Freeman , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Position: Location: Rugby, UK - Hybrid (Two days onsite three days' work from home) Duration: Permanent Job Description: Shift Rotation: Candidate should be available for 24*7 Support. On-Call Anytime: Candidate should be available for on-call anytime. Strong experience with 8 - 10 years minimum in multiple cybersecurity domains. Mandatory to have experience in design, architecture, deployment, configuration and management in security products and technologies listed below: 1. Endpoint Privilege Management, PAM management via Arcon or similar Experience in GRC, compliance management and audits. Knowledge of ITIL process in management incident, Change and problem management Provide/share and suggest all best practices across the domain Desired Characteristics Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, MOD Cyber Security Directives. Cyber security certifications (SANS, ISACA, ISC2, CISSP, GIAC, CISA, CISM) preferred. Quickly able to technically analyses, diagnose, and resolve incidents and requests. Resolve issues and ensure that IT infrastructure remains secure and compliant. Good understanding of networks and Domain Structure. Candidate must have Valid SC Clearance
02/01/2025
Full time
Position: Location: Rugby, UK - Hybrid (Two days onsite three days' work from home) Duration: Permanent Job Description: Shift Rotation: Candidate should be available for 24*7 Support. On-Call Anytime: Candidate should be available for on-call anytime. Strong experience with 8 - 10 years minimum in multiple cybersecurity domains. Mandatory to have experience in design, architecture, deployment, configuration and management in security products and technologies listed below: 1. Endpoint Privilege Management, PAM management via Arcon or similar Experience in GRC, compliance management and audits. Knowledge of ITIL process in management incident, Change and problem management Provide/share and suggest all best practices across the domain Desired Characteristics Experience with HMGSPF, JSP 440, JSP 490, NCSC ten steps to cyber security, MOD Cyber Security Directives. Cyber security certifications (SANS, ISACA, ISC2, CISSP, GIAC, CISA, CISM) preferred. Quickly able to technically analyses, diagnose, and resolve incidents and requests. Resolve issues and ensure that IT infrastructure remains secure and compliant. Good understanding of networks and Domain Structure. Candidate must have Valid SC Clearance
Field Engineer Vehicle + Fuel card included We are seeking a proactive and skilled Field Engineer to join our clients team. In this role, you will provide on-site technical support, troubleshooting, and maintenance for a wide range of IT systems and equipment across the Surrey area. You will play a pivotal role in resolving technical issues, implementing solutions, and delivering exceptional service to our clients, ensuring their technology needs are met with professionalism and expertise. Key Responsibilities: Technical Support: Install, configure, and maintain hardware and software at client locations, including workstations, Servers, and networking equipment. Diagnose and resolve on-site technical issues related to hardware, software, and network connectivity. Provide proactive maintenance to optimize system performance and reliability. Client Engagement: Build and maintain positive and professional relationships with clients, ensuring high levels of satisfaction and trust. Deliver safeguarding training and awareness where applicable. Continuous Improvement: Show initiative by completing additional online training relevant to the role. Stay updated on industry trends and technologies to enhance service delivery. Requirements: Full, clean UK driving licence (essential). Proven experience in a similar technical support role. Strong knowledge of IT infrastructure, systems, and equipment. Certifications: AZ-900 (Microsoft Azure Fundamentals). CompTIA A+. Managing Google Workspace. Excellent troubleshooting and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Field Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
02/01/2025
Full time
Field Engineer Vehicle + Fuel card included We are seeking a proactive and skilled Field Engineer to join our clients team. In this role, you will provide on-site technical support, troubleshooting, and maintenance for a wide range of IT systems and equipment across the Surrey area. You will play a pivotal role in resolving technical issues, implementing solutions, and delivering exceptional service to our clients, ensuring their technology needs are met with professionalism and expertise. Key Responsibilities: Technical Support: Install, configure, and maintain hardware and software at client locations, including workstations, Servers, and networking equipment. Diagnose and resolve on-site technical issues related to hardware, software, and network connectivity. Provide proactive maintenance to optimize system performance and reliability. Client Engagement: Build and maintain positive and professional relationships with clients, ensuring high levels of satisfaction and trust. Deliver safeguarding training and awareness where applicable. Continuous Improvement: Show initiative by completing additional online training relevant to the role. Stay updated on industry trends and technologies to enhance service delivery. Requirements: Full, clean UK driving licence (essential). Proven experience in a similar technical support role. Strong knowledge of IT infrastructure, systems, and equipment. Certifications: AZ-900 (Microsoft Azure Fundamentals). CompTIA A+. Managing Google Workspace. Excellent troubleshooting and problem-solving skills. Ability to work independently and manage multiple tasks effectively. Field Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Service Desk Analyst - Windows 11 Edinburgh - Onsite 5 days a week 3 month contract - Start Date 13th Jan Hours - 14:00 - 22:00 £22.00 - £24.00 per hour We are seeking a highly skilled and customer-focused IT Engineer to join our Service Desk team. The successful candidate will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-paced environment. Key Responsibilities: Serve as the primary point of contact for customers requiring technical support for Windows 11 devices. Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided. Maintain accurate records of incidents, resolutions, and updates using the ticketing system. Collaborate with other teams to implement and improve support processes and knowledge base resources. Stay current with Windows 11 updates, best practices, and new features to deliver effective support. Required Skills and Experience: Proven experience in supporting Windows 11 in a service desk environment. Proficiency in troubleshooting end-user device issues, including hardware, drivers, networking, and software. Excellent customer communication and interpersonal skills. Strong problem-solving ability, with a methodical and patient approach to technical challenges. Familiarity with ITIL processes and service desk tools. Ability to work independently and as part of a team to deliver high-quality support. If you are available and interested please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
02/01/2025
Project-based
Service Desk Analyst - Windows 11 Edinburgh - Onsite 5 days a week 3 month contract - Start Date 13th Jan Hours - 14:00 - 22:00 £22.00 - £24.00 per hour We are seeking a highly skilled and customer-focused IT Engineer to join our Service Desk team. The successful candidate will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-paced environment. Key Responsibilities: Serve as the primary point of contact for customers requiring technical support for Windows 11 devices. Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided. Maintain accurate records of incidents, resolutions, and updates using the ticketing system. Collaborate with other teams to implement and improve support processes and knowledge base resources. Stay current with Windows 11 updates, best practices, and new features to deliver effective support. Required Skills and Experience: Proven experience in supporting Windows 11 in a service desk environment. Proficiency in troubleshooting end-user device issues, including hardware, drivers, networking, and software. Excellent customer communication and interpersonal skills. Strong problem-solving ability, with a methodical and patient approach to technical challenges. Familiarity with ITIL processes and service desk tools. Ability to work independently and as part of a team to deliver high-quality support. If you are available and interested please apply today! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Service Desk Engineer (Windows 11 Support) x 6 3 months Umbrella Onsite (Edinburgh) Monday to Friday (Working hours are 1400 - 2200 with a 30-minute break) Our client is looking to recruit a Service Desk Engineer Windows 11 Support on a 3-month contract. This is a contract role that is Inside IR35. As a Service Desk Engineer (Windows 11 Support) the successful candidates will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-paced environment. Role Overview: Key Responsibilities: Serve as the primary point of contact for customers requiring technical support for Windows 11 devices. Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided. Maintain accurate records of incidents, resolutions, and updates using the ticketing system. Collaborate with other teams to implement and improve support processes and knowledge base resources. Stay current with Windows 11 updates, best practices, and new features to deliver effective support. Required Skills and Experience: Proven experience in supporting Windows 11 in a service desk environment. Proficiency in troubleshooting end-user device issues, including hardware, drivers, networking, and software. Excellent customer communication and interpersonal skills. Strong problem-solving ability, with a methodical and patient approach to technical challenges. Familiarity with ITIL processes and service desk tools. Ability to work independently and as part of a team to deliver high-quality support. Preferred Qualifications: Relevant IT certifications (eg, Microsoft Certified: Windows Client, CompTIA A+). Experience with remote desktop tools and Scripting (eg, PowerShell) to automate tasks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
02/01/2025
Project-based
Service Desk Engineer (Windows 11 Support) x 6 3 months Umbrella Onsite (Edinburgh) Monday to Friday (Working hours are 1400 - 2200 with a 30-minute break) Our client is looking to recruit a Service Desk Engineer Windows 11 Support on a 3-month contract. This is a contract role that is Inside IR35. As a Service Desk Engineer (Windows 11 Support) the successful candidates will provide expert support for Windows 11 end-user devices, delivering exceptional customer experiences while resolving technical issues efficiently. This role requires strong communication skills, technical expertise up to second/third-line support, and the ability to work under pressure in a fast-paced environment. Role Overview: Key Responsibilities: Serve as the primary point of contact for customers requiring technical support for Windows 11 devices. Diagnose, troubleshoot, and resolve complex hardware, software, and configuration issues, escalating where necessary. Deliver outstanding customer service, ensuring users feel at ease and confident in the support provided. Maintain accurate records of incidents, resolutions, and updates using the ticketing system. Collaborate with other teams to implement and improve support processes and knowledge base resources. Stay current with Windows 11 updates, best practices, and new features to deliver effective support. Required Skills and Experience: Proven experience in supporting Windows 11 in a service desk environment. Proficiency in troubleshooting end-user device issues, including hardware, drivers, networking, and software. Excellent customer communication and interpersonal skills. Strong problem-solving ability, with a methodical and patient approach to technical challenges. Familiarity with ITIL processes and service desk tools. Ability to work independently and as part of a team to deliver high-quality support. Preferred Qualifications: Relevant IT certifications (eg, Microsoft Certified: Windows Client, CompTIA A+). Experience with remote desktop tools and Scripting (eg, PowerShell) to automate tasks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
CNI Infrastructure Support Engineer (SC Cleared) Our client, a leading global supplier for IT services, requires experienced CNI Infrastructure Support Engineers with active UK SC Clearance to be based in their client's office in Wokingham , UK. This is a hybrid role - you can work remotely in the UK and attend the Wokingham office 3 days per week. This is a 6+ month temporary contract (extendable), to start ASAP. Day rate: Competitive Market rate. Key Requirements: Ticket management Level 2 Infrastructure support, user creation/modification/deletion (Tech: Active Directory & Entra [Azure Active Directory]): -SML process -Password reset requests, troubleshooting laptop, desktop and users access issues Laptop build PAW & Desktop (Tech: Intune & Active Directory): -Rebuilding laptops, reconfiguring applications -Supporting application users and their laptop's process Day to day SNOW requests, incidents management Supporting starters, movers and leavers process Patching and security tool deployment and support Monitor workflow management tools and react to logged tasks/incidents and requests Knowledge and understanding of Networking protocols - TCP, NFS, NTP, SMTP, DNS, DHCP, FTP, TELNET Adopt, aspire, strive to use 'Best in Class' standards Engage and assist all technical leads and colleagues Active SC clearance is mandatory Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
02/01/2025
Project-based
CNI Infrastructure Support Engineer (SC Cleared) Our client, a leading global supplier for IT services, requires experienced CNI Infrastructure Support Engineers with active UK SC Clearance to be based in their client's office in Wokingham , UK. This is a hybrid role - you can work remotely in the UK and attend the Wokingham office 3 days per week. This is a 6+ month temporary contract (extendable), to start ASAP. Day rate: Competitive Market rate. Key Requirements: Ticket management Level 2 Infrastructure support, user creation/modification/deletion (Tech: Active Directory & Entra [Azure Active Directory]): -SML process -Password reset requests, troubleshooting laptop, desktop and users access issues Laptop build PAW & Desktop (Tech: Intune & Active Directory): -Rebuilding laptops, reconfiguring applications -Supporting application users and their laptop's process Day to day SNOW requests, incidents management Supporting starters, movers and leavers process Patching and security tool deployment and support Monitor workflow management tools and react to logged tasks/incidents and requests Knowledge and understanding of Networking protocols - TCP, NFS, NTP, SMTP, DNS, DHCP, FTP, TELNET Adopt, aspire, strive to use 'Best in Class' standards Engage and assist all technical leads and colleagues Active SC clearance is mandatory Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
Venesky-Brown's client, a public sector organisation in Cambridgeshire, is currently looking to recruit a Service Desk Network Engineer on a permanent contract with a salary of: £31,365 Responsibilities: - Expected to undertake first line technical support for the Unified Communications Team, this includes all of the services and related systems provided by the team on site. This could include, but is not limited to: support of telephony, paging, radios, IT applications and desktop support. Specifically, the Network Engineer will be expected to provide a front-line service desk service to users, which includes responding to phone calls, email or walk-ins, and creating tickets to track work to completion. This requires the ability to understand complex technical issues, effectively gauge the response required and the clinical and administrative needs and resources of staff and departments at all levels and from all disciplines, in order to offer the best advice and resolution for each service requirement. - Expected to assist with the development of corporate strategies across the organisation in relation to Unified Communications, such as standardisation of service delivery, rollout programs for new technologies and customer service strategies to meet patient and clinical expectations. - Deputise for the Service Desk Manager as and when required, to ensure the needs of the business are met. This could include attending meetings, liaising with suppliers, co-ordinating activities or escalating faults amongst other things. - Meet organisational personnel to discuss their requirements and gather the necessary information to create works orders or log faults for a variety of contractors including the current IT provider. Coordinate and track works orders and faults on behalf of the customer ensuring that the work has been carried out to the necessary standard. - Create and maintain records needed to ensure the efficiency, safety, and cost-effectiveness of all services, to enable quick and reliable searches to be made, and reports to be produced. Careful recording and maintenance of information received, and accurate updating of information via the relevant means. - Expected to take part in the duty engineer arrangements for the team and to support the duty engineer and Service Desk Manager when required to do so, so that a consistent level of technical support is provided to the organisation. - Expected to be part of an out-of-hours on call rota, which will require on-site attendance to resolve faults and issues. - Liaise with service providers to ensure external faults affecting local services are quickly dealt with and resolved and escalate first line faults to external providers as required, retaining responsibility for progress and updating customers throughout. - Must demonstrate excellent communication, negotiation, and interpersonal skills in all contacts with staff, contractors, patients, and visitors, in respect of cultural and language difficulties, whether communicating verbally, in writing, or by electronic means. It is expected that the Network Engineer is able to represent the department to colleagues. - To manage and negotiate supplier contracts with the support of the Service Desk Manager and supervise contractors to ensure that work meets the required quality and timeframes. - To meet existing and future organisational needs for effective, resilient, and cost-effective services. To be the point of contact for technical support for staff, suppliers, and maintainers for enquiries relating to the use of existing solutions and equipment, and to ensure that proper disaster recovery plans and business continuity plans are put in place and tested. Essential Skills: - Standard level General Education, GCE/CSE/GCSE or equivalent qualification - Project Management - Relevant experience in managing telephony, paging or IT systems in a large organisation - Working in a customer service or front of house environment - Experience of collaborative problem solving - Working in a first- or second-line service desk environment - Experienced in communicating with patients and the public to ascertain their requirements and expectations from their interaction with an organisation - Able to understand the complexities of the role - Sound knowledge of the requirements of an organisation and associated service provision - Ability to analyse complex data and information and present options - Able to work on own initiative or under direction as appropriate - Confidentiality and discretion - Ability to prioritise own workload and multi-task - Organisational ability - Ability to establish effective relationships at all levels of the organisation - Motivated and able to work autonomously or in a team - Excellent written and verbal communication skills - Adaptable and resourceful, able to work under pressure - Self-motivated and proactive - The ability to understand and behave at all times, towards patients, visitors and colleagues according to the values of safe, kind, excellent. Desirable Skills: - Certificate in management - Willingness to undertake professional development - CCNA - PRINCE2 - ITIL Foundation - Experience of managing contractors/contracts - Working with ITIL methodology - Experience of working with project management methodology - Understanding of Health & Safety - Knowledge of voice networks - Knowledge of desktop and application support If you would like to hear more about this opportunity please get in touch.
02/01/2025
Full time
Venesky-Brown's client, a public sector organisation in Cambridgeshire, is currently looking to recruit a Service Desk Network Engineer on a permanent contract with a salary of: £31,365 Responsibilities: - Expected to undertake first line technical support for the Unified Communications Team, this includes all of the services and related systems provided by the team on site. This could include, but is not limited to: support of telephony, paging, radios, IT applications and desktop support. Specifically, the Network Engineer will be expected to provide a front-line service desk service to users, which includes responding to phone calls, email or walk-ins, and creating tickets to track work to completion. This requires the ability to understand complex technical issues, effectively gauge the response required and the clinical and administrative needs and resources of staff and departments at all levels and from all disciplines, in order to offer the best advice and resolution for each service requirement. - Expected to assist with the development of corporate strategies across the organisation in relation to Unified Communications, such as standardisation of service delivery, rollout programs for new technologies and customer service strategies to meet patient and clinical expectations. - Deputise for the Service Desk Manager as and when required, to ensure the needs of the business are met. This could include attending meetings, liaising with suppliers, co-ordinating activities or escalating faults amongst other things. - Meet organisational personnel to discuss their requirements and gather the necessary information to create works orders or log faults for a variety of contractors including the current IT provider. Coordinate and track works orders and faults on behalf of the customer ensuring that the work has been carried out to the necessary standard. - Create and maintain records needed to ensure the efficiency, safety, and cost-effectiveness of all services, to enable quick and reliable searches to be made, and reports to be produced. Careful recording and maintenance of information received, and accurate updating of information via the relevant means. - Expected to take part in the duty engineer arrangements for the team and to support the duty engineer and Service Desk Manager when required to do so, so that a consistent level of technical support is provided to the organisation. - Expected to be part of an out-of-hours on call rota, which will require on-site attendance to resolve faults and issues. - Liaise with service providers to ensure external faults affecting local services are quickly dealt with and resolved and escalate first line faults to external providers as required, retaining responsibility for progress and updating customers throughout. - Must demonstrate excellent communication, negotiation, and interpersonal skills in all contacts with staff, contractors, patients, and visitors, in respect of cultural and language difficulties, whether communicating verbally, in writing, or by electronic means. It is expected that the Network Engineer is able to represent the department to colleagues. - To manage and negotiate supplier contracts with the support of the Service Desk Manager and supervise contractors to ensure that work meets the required quality and timeframes. - To meet existing and future organisational needs for effective, resilient, and cost-effective services. To be the point of contact for technical support for staff, suppliers, and maintainers for enquiries relating to the use of existing solutions and equipment, and to ensure that proper disaster recovery plans and business continuity plans are put in place and tested. Essential Skills: - Standard level General Education, GCE/CSE/GCSE or equivalent qualification - Project Management - Relevant experience in managing telephony, paging or IT systems in a large organisation - Working in a customer service or front of house environment - Experience of collaborative problem solving - Working in a first- or second-line service desk environment - Experienced in communicating with patients and the public to ascertain their requirements and expectations from their interaction with an organisation - Able to understand the complexities of the role - Sound knowledge of the requirements of an organisation and associated service provision - Ability to analyse complex data and information and present options - Able to work on own initiative or under direction as appropriate - Confidentiality and discretion - Ability to prioritise own workload and multi-task - Organisational ability - Ability to establish effective relationships at all levels of the organisation - Motivated and able to work autonomously or in a team - Excellent written and verbal communication skills - Adaptable and resourceful, able to work under pressure - Self-motivated and proactive - The ability to understand and behave at all times, towards patients, visitors and colleagues according to the values of safe, kind, excellent. Desirable Skills: - Certificate in management - Willingness to undertake professional development - CCNA - PRINCE2 - ITIL Foundation - Experience of managing contractors/contracts - Working with ITIL methodology - Experience of working with project management methodology - Understanding of Health & Safety - Knowledge of voice networks - Knowledge of desktop and application support If you would like to hear more about this opportunity please get in touch.
Job title: Trading Production Support Engineer Client: Elite FinTech Salary: Location: London/Hybrid Skills: Linux, Python, SQL, Networking My client are seeking an Engineer with a broad skill set to support a range of technology within their stack. The position has a heavy focus on the Integration and Deployment of applications, within a Trading environment, and ideally you will stem from a Financial Services/Trading/Front Office background. You will work closely with the development team and help to implement changes within the Change workflow, managing the delivery of services to production and research environments. Key will be providing post-release and implementation services within these environments, providing support to brokers and traders, as well as assisting with go live scenarios and projects. You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL, Postgres etc.) A good grasp of Networking fundamentals A personality! The organisation is one of the most elite FinTech firms globally and you can expect to find: Stunning offices Generous benefits and bonus package Excellent career progression longer term The opportunity to work with tech years ahead of competitors Please apply ASAP for more information.
02/01/2025
Full time
Job title: Trading Production Support Engineer Client: Elite FinTech Salary: Location: London/Hybrid Skills: Linux, Python, SQL, Networking My client are seeking an Engineer with a broad skill set to support a range of technology within their stack. The position has a heavy focus on the Integration and Deployment of applications, within a Trading environment, and ideally you will stem from a Financial Services/Trading/Front Office background. You will work closely with the development team and help to implement changes within the Change workflow, managing the delivery of services to production and research environments. Key will be providing post-release and implementation services within these environments, providing support to brokers and traders, as well as assisting with go live scenarios and projects. You will have: Experience of working in Linux environments Strong understanding of Application architecture Scripting skills utilising Python An understanding of relational databases and querying (SQL, Postgres etc.) A good grasp of Networking fundamentals A personality! The organisation is one of the most elite FinTech firms globally and you can expect to find: Stunning offices Generous benefits and bonus package Excellent career progression longer term The opportunity to work with tech years ahead of competitors Please apply ASAP for more information.
Senior Network Engineer - Warwickshire - £50,000 -£54,000 + £4,000 On Call Rota VIQU have partnered with a leading company in Warwickshire who are seeking a skilled network engineer to join their team. The network engineer will be responsible for the building and the maintenance of both the virtual and physical network infrastructure. The ideal candidate will have experience with Cisco devices (Routers, Switches and Firewalls), SD WAN, Azure networking and network monotoring tools. This role would require the candidate to be on site in Warwickshire twice a week and also to be an on call rota. Job duties of the Senior Network Engineer: Maintain and support network infrastructure, helping to resolve any issues that occur. Run network focused projects (network refreshes on Switches and Routers, Firewall upgrades etc ) Become the subject matter expert on anything network focused (Cisco and Azure). Build relationships with the Manage Service Provider and other relevant departments within IT. Key Requirements of the Senior Network Engineer: 4+ years' experience as a network engineer. Previous experience working with Cisco devices (Firewalls, Switches and Routers). Worked with Azure networks in the past (Express Routers, network security groups ect ). Previously utilised network monitoring tools (SolarWinds and Sentinel). Strong Knowledge of SD Wan and VLAN Azure vWan. Must be eligible to go through SC and NVPP3 clearance (MUST have lived in the UK for the past 5 years). Senior Network Engineer - Warwickshire - £50,000 -£54,000 + £4,000 On Call Rota To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
02/01/2025
Full time
Senior Network Engineer - Warwickshire - £50,000 -£54,000 + £4,000 On Call Rota VIQU have partnered with a leading company in Warwickshire who are seeking a skilled network engineer to join their team. The network engineer will be responsible for the building and the maintenance of both the virtual and physical network infrastructure. The ideal candidate will have experience with Cisco devices (Routers, Switches and Firewalls), SD WAN, Azure networking and network monotoring tools. This role would require the candidate to be on site in Warwickshire twice a week and also to be an on call rota. Job duties of the Senior Network Engineer: Maintain and support network infrastructure, helping to resolve any issues that occur. Run network focused projects (network refreshes on Switches and Routers, Firewall upgrades etc ) Become the subject matter expert on anything network focused (Cisco and Azure). Build relationships with the Manage Service Provider and other relevant departments within IT. Key Requirements of the Senior Network Engineer: 4+ years' experience as a network engineer. Previous experience working with Cisco devices (Firewalls, Switches and Routers). Worked with Azure networks in the past (Express Routers, network security groups ect ). Previously utilised network monitoring tools (SolarWinds and Sentinel). Strong Knowledge of SD Wan and VLAN Azure vWan. Must be eligible to go through SC and NVPP3 clearance (MUST have lived in the UK for the past 5 years). Senior Network Engineer - Warwickshire - £50,000 -£54,000 + £4,000 On Call Rota To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
