Site Assurance & Security Manager Permanent Reading - Hybrid working About role: The role will be leading and managing all Physical security and site access assurance for this companies passive estate. Provision of site-level security management, including overseeing the use of additional security measures such as addition of smart locks, provision of keys and BAU lock management. Management of the digital access permit system, along with strategic governance, is specifically targeted at areas of supplier delivery and operational management to ensure business objective delivery and compliance. Work as part of a team to provide support to ensure the timely and accurate updating of access records and ensure access issues are resolved within SLA's and in accordance with OLA's, to ensure maximise service availability and quality and Site Provider issues are professionally managed to mutual resolution. Experience needed: Telecoms Network infrastructure experience Health and safety experience and the understanding of the links to the access system Access management and Security Experience Strong planning and organisational ability to prepare and anticipate well in the face of change Knowledge of digital access permit systems Project People is acting as an Employment Agency in relation to this vacancy.
02/01/2025
Full time
Site Assurance & Security Manager Permanent Reading - Hybrid working About role: The role will be leading and managing all Physical security and site access assurance for this companies passive estate. Provision of site-level security management, including overseeing the use of additional security measures such as addition of smart locks, provision of keys and BAU lock management. Management of the digital access permit system, along with strategic governance, is specifically targeted at areas of supplier delivery and operational management to ensure business objective delivery and compliance. Work as part of a team to provide support to ensure the timely and accurate updating of access records and ensure access issues are resolved within SLA's and in accordance with OLA's, to ensure maximise service availability and quality and Site Provider issues are professionally managed to mutual resolution. Experience needed: Telecoms Network infrastructure experience Health and safety experience and the understanding of the links to the access system Access management and Security Experience Strong planning and organisational ability to prepare and anticipate well in the face of change Knowledge of digital access permit systems Project People is acting as an Employment Agency in relation to this vacancy.
Job Title: IT Security Manager Location: Avonmouth/Bristol - Hybrid Working 3 days per week onsite Salary: £55,000 - £65,000 + benefits Are you an experienced IT Security Manager looking for your next challenge? If so, this could be the ideal opportunity for you. My client, a specialist retail business with an excellent reputation, is currently investing within their IT Security team. As part of this investment, they are looking to hire an IT Security Manager to head up their IT Security function. Working closely with the Head of IT you will have responsibility for all things IT Security within the business. You will be responsible for scoping, implementing, monitoring, and maintaining IT security systems, you will be able to ensure compliance standards, strategy and reporting is carried out across all parts of the group. You will be supporting the IT team and the business by being a trusted advisor in all aspects of IT security and IT compliance. Responsible for delivery of pragmatic, high quality, secure, cost-effective security solutions. Key responsibilities Ensure IT Security meets the standards required by the business. Ensure IT Security systems are secure and fit for purpose. In Conjunction with the Head of Technology, set objectives, establish priorities and develop plans. Prepare and present proposals and benefits cases as working documents for senior management review on a monthly ongoing basis within an annual planning horizon. Implement approved proposals, managing functional input, where appropriate. Scope, implement, monitor and maintain IT Security systems. Support the wider IT team, and the business, by being a trusted advisor for all IT security and IT compliance matters. Perform due diligence and sign-off for all IT Security and Compliance related matters. IT Security patching strategy, reporting and compliance. Ensure IT Security and compliance systems are developed and maintained to the highest possible level. Adherence to, and liaison with Group Internal and External Audit requirements and standards. Maintain external IT Security certifications as required by the business. Define the IT Security strategy. Implement and maintain information security policies and procedures. Complete regular vulnerability scanning and required remedial actions. Ownership of the phishing strategy, campaigns, communications and remedial actions. Create and maintain appropriate documentation and standards. Maintain third-party vendor, hardware and software relationships related to IT Security. Ensure quality standards are adhered to by self and fellow members of the team. Skills and Experience required Background within a similar stand-alone IT Security Management or IT Security Team Lead role. Strong IT security knowledge. (CISM, NIST, etc) Working knowledge of GDPR and PCI-DSS. Hands-on approach. Strong leadership skills (communication, prioritisation, delegation, planning, etc.) Quality of work - Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. Communication & interpersonal skills - Ability to listen and understand information. Presents information in a clear and concise manner to both technical and non-technical people. Knows appropriate way of communicating with customers, peers and line managers. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously regardless of background or culture Initiative - Monitors and manages own time to ensure daily, and long-term objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliance. Captures cross departmental analysis and detailed feedback from the Management team for review. Planning & organisation - Adapts to changes and uses resources effectively. Able to prioritise and execute competing activities and prioritise and delegate effectively. Budgetary competence. Demonstrable knowledge of the operational ITIL Service Management framework. Experience developing solutions based on best of breed products. Key vendor and/or relevant industry standard qualifications eg CISSP, CISM, Comptia Security (desirable) For more information or to apply please send a copy of your CV to (see below)
02/01/2025
Full time
Job Title: IT Security Manager Location: Avonmouth/Bristol - Hybrid Working 3 days per week onsite Salary: £55,000 - £65,000 + benefits Are you an experienced IT Security Manager looking for your next challenge? If so, this could be the ideal opportunity for you. My client, a specialist retail business with an excellent reputation, is currently investing within their IT Security team. As part of this investment, they are looking to hire an IT Security Manager to head up their IT Security function. Working closely with the Head of IT you will have responsibility for all things IT Security within the business. You will be responsible for scoping, implementing, monitoring, and maintaining IT security systems, you will be able to ensure compliance standards, strategy and reporting is carried out across all parts of the group. You will be supporting the IT team and the business by being a trusted advisor in all aspects of IT security and IT compliance. Responsible for delivery of pragmatic, high quality, secure, cost-effective security solutions. Key responsibilities Ensure IT Security meets the standards required by the business. Ensure IT Security systems are secure and fit for purpose. In Conjunction with the Head of Technology, set objectives, establish priorities and develop plans. Prepare and present proposals and benefits cases as working documents for senior management review on a monthly ongoing basis within an annual planning horizon. Implement approved proposals, managing functional input, where appropriate. Scope, implement, monitor and maintain IT Security systems. Support the wider IT team, and the business, by being a trusted advisor for all IT security and IT compliance matters. Perform due diligence and sign-off for all IT Security and Compliance related matters. IT Security patching strategy, reporting and compliance. Ensure IT Security and compliance systems are developed and maintained to the highest possible level. Adherence to, and liaison with Group Internal and External Audit requirements and standards. Maintain external IT Security certifications as required by the business. Define the IT Security strategy. Implement and maintain information security policies and procedures. Complete regular vulnerability scanning and required remedial actions. Ownership of the phishing strategy, campaigns, communications and remedial actions. Create and maintain appropriate documentation and standards. Maintain third-party vendor, hardware and software relationships related to IT Security. Ensure quality standards are adhered to by self and fellow members of the team. Skills and Experience required Background within a similar stand-alone IT Security Management or IT Security Team Lead role. Strong IT security knowledge. (CISM, NIST, etc) Working knowledge of GDPR and PCI-DSS. Hands-on approach. Strong leadership skills (communication, prioritisation, delegation, planning, etc.) Quality of work - Demonstrates a high degree of attention to detail, thoroughness and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks. Communication & interpersonal skills - Ability to listen and understand information. Presents information in a clear and concise manner to both technical and non-technical people. Knows appropriate way of communicating with customers, peers and line managers. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously regardless of background or culture Initiative - Monitors and manages own time to ensure daily, and long-term objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self-reliance. Captures cross departmental analysis and detailed feedback from the Management team for review. Planning & organisation - Adapts to changes and uses resources effectively. Able to prioritise and execute competing activities and prioritise and delegate effectively. Budgetary competence. Demonstrable knowledge of the operational ITIL Service Management framework. Experience developing solutions based on best of breed products. Key vendor and/or relevant industry standard qualifications eg CISSP, CISM, Comptia Security (desirable) For more information or to apply please send a copy of your CV to (see below)
Role: Support Analyst Salary: From £30,000.00 to £33,000.00 Clearance : SC Location: Bristol, 5 days per week onsite Employment type: This is a permanent role on a rolling 12-month contract, the contract renewal date will occur each year on the anniversary of your employment commencement date. Responsibilities: Incident Management - responsible for the receipt, diagnosis and subsequent fixing of faults as supplied by either the Service Desk Manager or directly from users in accordance with ITIL service management and IS020000 best practices. Problem Management - Responsible for providing workarounds for users and undertaking root cause analysis. Standards and working practices - responsible for compliance with company standards and working practices for Service Support and Service Delivery. Contributing to the provision of Service Management reporting requirements. New account set up, password resets and licence management. Working with the support team to ensure the best service delivery for fault call resolution. The experience you'll bring: A recent IT graduate or Application Support Analyst with a minimum of 3 years' experience. Must have excellent verbal and written communication skills and is capable of working under pressure to tight deadlines. Familiarity with ITIL best practices (Foundation qualified) and IS020000. Familiar with Helpdesk software. Familiar with web applications. Customer focused. Can use their own discretion in resolving problems within their domain. Work Schedule/Location Your normal hours of duty will consist of 40 hours per week. Working hours are between 08.00 to 17:00 with some flexibility.
02/01/2025
Full time
Role: Support Analyst Salary: From £30,000.00 to £33,000.00 Clearance : SC Location: Bristol, 5 days per week onsite Employment type: This is a permanent role on a rolling 12-month contract, the contract renewal date will occur each year on the anniversary of your employment commencement date. Responsibilities: Incident Management - responsible for the receipt, diagnosis and subsequent fixing of faults as supplied by either the Service Desk Manager or directly from users in accordance with ITIL service management and IS020000 best practices. Problem Management - Responsible for providing workarounds for users and undertaking root cause analysis. Standards and working practices - responsible for compliance with company standards and working practices for Service Support and Service Delivery. Contributing to the provision of Service Management reporting requirements. New account set up, password resets and licence management. Working with the support team to ensure the best service delivery for fault call resolution. The experience you'll bring: A recent IT graduate or Application Support Analyst with a minimum of 3 years' experience. Must have excellent verbal and written communication skills and is capable of working under pressure to tight deadlines. Familiarity with ITIL best practices (Foundation qualified) and IS020000. Familiar with Helpdesk software. Familiar with web applications. Customer focused. Can use their own discretion in resolving problems within their domain. Work Schedule/Location Your normal hours of duty will consist of 40 hours per week. Working hours are between 08.00 to 17:00 with some flexibility.
Application Development Manager - MS dynamics 365, Power Apps UK-based remote with fortnightly expenses-paid UK travel £65,000 - £70,000 + exceptional pension + package Fruition IT are recruiting an Applications Development Manager for a national organization in the healthcare sector. Why apply? You'll be joining an organization that offer a critical public service to the nation, ensuring people have high quality care. You'll be working for an company who offer a supportive and inclusive environment where you'll have the change to make a real difference. They offer remote working with occasional travel to London, Newcastle or Leeds offices (1-2 per month). Any travel would be fully expensed and timings flexible to allow people to travel at realistic times. If you're looking to work for a Tech4good company, please apply. Key Responsibilities - Application Development Manager Management of software engineering capability to produce services efficiently and effectively. Design, create, test and document new and amended software components from supplied specifications in accordance with agreed development and security standards and processes Define, analyse, plan, measure, maintain and improve all aspects of the availability of services. Maintain the security, confidentiality and integrity of information systems through the compliance with relevant legislation and regulations. Set team-based standards for programming tools and techniques and select appropriate development methods. Oversee the execution and reporting of tests, ensuring appropriate tools and techniques are utilised. Manage the implementation of suitable testing including but not limited to BDD, TDD, Unit Testing, System Testing, Integration Testing and Load/Stress testing. Effectively plan, organise and manage team & supplier activities to deliver high quality, secure, reliable and efficient services, and applying project and risk management approaches to support service delivery. Line management, coaching and mentoring of a team of senior software engineers. Setting and measuring team objectives against strategic goals and organisational priorities. Required Skills/Experience Proven experience managing highly skilled software engineers Must have experience delivering MS Dynamics 365, Power Apps & .NET applications Strong technical background in software engineering with experience using DevOps tools & techniques Driving efficiencies through automation Web development experience, including awareness of best practices and standards such as accessibility, usability and web standards Experience of Agile tools and processes eg Azure DevOps This company are committed to promoting a fair and inclusive workplace. They want all their staff to be able to flourish and reach their full potential. They are registered with a number of national schemes and initiatives that promote a diverse and inclusive workplace. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
02/01/2025
Full time
Application Development Manager - MS dynamics 365, Power Apps UK-based remote with fortnightly expenses-paid UK travel £65,000 - £70,000 + exceptional pension + package Fruition IT are recruiting an Applications Development Manager for a national organization in the healthcare sector. Why apply? You'll be joining an organization that offer a critical public service to the nation, ensuring people have high quality care. You'll be working for an company who offer a supportive and inclusive environment where you'll have the change to make a real difference. They offer remote working with occasional travel to London, Newcastle or Leeds offices (1-2 per month). Any travel would be fully expensed and timings flexible to allow people to travel at realistic times. If you're looking to work for a Tech4good company, please apply. Key Responsibilities - Application Development Manager Management of software engineering capability to produce services efficiently and effectively. Design, create, test and document new and amended software components from supplied specifications in accordance with agreed development and security standards and processes Define, analyse, plan, measure, maintain and improve all aspects of the availability of services. Maintain the security, confidentiality and integrity of information systems through the compliance with relevant legislation and regulations. Set team-based standards for programming tools and techniques and select appropriate development methods. Oversee the execution and reporting of tests, ensuring appropriate tools and techniques are utilised. Manage the implementation of suitable testing including but not limited to BDD, TDD, Unit Testing, System Testing, Integration Testing and Load/Stress testing. Effectively plan, organise and manage team & supplier activities to deliver high quality, secure, reliable and efficient services, and applying project and risk management approaches to support service delivery. Line management, coaching and mentoring of a team of senior software engineers. Setting and measuring team objectives against strategic goals and organisational priorities. Required Skills/Experience Proven experience managing highly skilled software engineers Must have experience delivering MS Dynamics 365, Power Apps & .NET applications Strong technical background in software engineering with experience using DevOps tools & techniques Driving efficiencies through automation Web development experience, including awareness of best practices and standards such as accessibility, usability and web standards Experience of Agile tools and processes eg Azure DevOps This company are committed to promoting a fair and inclusive workplace. They want all their staff to be able to flourish and reach their full potential. They are registered with a number of national schemes and initiatives that promote a diverse and inclusive workplace. If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. Fruition are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Technical Architect Our client is an award-winning software provider and has led the market in providing innovative solutions for several decades to retailers and third-party providers. As a Technical Architect you will be responsible for helping to design, implement, develop, build, debug products. You will be knowledgeable in the appropriate technology stack and create designs that consider scalability, security, performance, and maintainability. These designs should adhere to coding standards defined by the Technical Development Manager, and further enhance and enforce these standards. Experience & Skills Architecture design of both high-level and low-level technical designs Solution implementation, ensure alignment of technical solution with project requirements Code reviews, policing best practices, code quality, testing, and documentation Technical leadership, knowledgeable in the tech stack and promote best practices Performance optimisation, design scalable solutions that perform Technical documentation, create and maintain HLDs, architecture diagrams, specs and design patterns Proven technical problem solving, lead or guide troubleshooting efforts to remediate and resolve complex technical issues Stakeholder collaboration, proven experiences with BAs, CTO, Leads, DevOps, project managers Monitoring and logging, best practice for designing a robust platform API Integrations Developing experience in ASP.NET C# using Visual Studio, .NET CORE Experience of developing websites using HTML, CSS, JavaScript, and bootstrap Skill experience of SQL databases - writing stored procedures and backup/restore Experience of web technologies ie, MVC, Web APIs, REST and XML/JSON services Experience of source control and branching using TFS; Git, Azure Cloud and Microservices solutions Event driven architecture Security and Compliance, including secure auth, data encryption, and compliance with industry standards such as GDPR Cosmos DB 8 years or more Development experience 3 years or more Technical Solution Architecture experience Beneficial skills Elasticsearch Docker Azure Service Bus Azure DevOps gRPC SonarCloud Experience of HMRC APIs Experience of automation tools such as Octopus Deploy and MS Build Scalability and Performance Testing Benefits Annual performance-based bonus incentives Full private health insurance with no excess through our healthcare partner Group Life Insurance and Income Protection BUPA Dental Insurance 23 days holiday, rising to 26 days per years' service + all UK Bank Holidays Employer pension contributions up to 10% Work-life balance - flexible working and work from home Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
02/01/2025
Full time
Technical Architect Our client is an award-winning software provider and has led the market in providing innovative solutions for several decades to retailers and third-party providers. As a Technical Architect you will be responsible for helping to design, implement, develop, build, debug products. You will be knowledgeable in the appropriate technology stack and create designs that consider scalability, security, performance, and maintainability. These designs should adhere to coding standards defined by the Technical Development Manager, and further enhance and enforce these standards. Experience & Skills Architecture design of both high-level and low-level technical designs Solution implementation, ensure alignment of technical solution with project requirements Code reviews, policing best practices, code quality, testing, and documentation Technical leadership, knowledgeable in the tech stack and promote best practices Performance optimisation, design scalable solutions that perform Technical documentation, create and maintain HLDs, architecture diagrams, specs and design patterns Proven technical problem solving, lead or guide troubleshooting efforts to remediate and resolve complex technical issues Stakeholder collaboration, proven experiences with BAs, CTO, Leads, DevOps, project managers Monitoring and logging, best practice for designing a robust platform API Integrations Developing experience in ASP.NET C# using Visual Studio, .NET CORE Experience of developing websites using HTML, CSS, JavaScript, and bootstrap Skill experience of SQL databases - writing stored procedures and backup/restore Experience of web technologies ie, MVC, Web APIs, REST and XML/JSON services Experience of source control and branching using TFS; Git, Azure Cloud and Microservices solutions Event driven architecture Security and Compliance, including secure auth, data encryption, and compliance with industry standards such as GDPR Cosmos DB 8 years or more Development experience 3 years or more Technical Solution Architecture experience Beneficial skills Elasticsearch Docker Azure Service Bus Azure DevOps gRPC SonarCloud Experience of HMRC APIs Experience of automation tools such as Octopus Deploy and MS Build Scalability and Performance Testing Benefits Annual performance-based bonus incentives Full private health insurance with no excess through our healthcare partner Group Life Insurance and Income Protection BUPA Dental Insurance 23 days holiday, rising to 26 days per years' service + all UK Bank Holidays Employer pension contributions up to 10% Work-life balance - flexible working and work from home Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
02/01/2025
Full time
Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £170k + 15% Bonus + 10% Pension
02/01/2025
Full time
Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Management (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £170k + 15% Bonus + 10% Pension
Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £170k + 25% Bonus + 10% Pension
02/01/2025
Full time
Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £170k + 25% Bonus + 10% Pension
Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
02/01/2025
Full time
Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Head of Data Management/Data Governance/Data Office An excellent background in data governance and data management Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology Data policy creation and implementation The following is DESIRABLE, not essential: Experience with DORA Knowledge of Soldata or equivalent Role: Head of Data Governance (Data Governance Data Office Programme Manager Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Management Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will evaluate the existing environment and generate a strategy to improve data governance, management and adherence to regulation. You will be supported by three engineers, including an architect, in a team that will grow in the next 12 months. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, any experience with DORA regulation and compliance is desirable. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £80k - £100k + 15% Bonus + 10% Pension
02/01/2025
Full time
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £80k - £100k + 15% Bonus + 10% Pension
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £160k + 15% Bonus + 10% Pension
02/01/2025
Full time
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £160k + 15% Bonus + 10% Pension
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
02/01/2025
Full time
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £160k + 15% Bonus + 10% Pension
02/01/2025
Full time
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £130k - £160k + 15% Bonus + 10% Pension
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
02/01/2025
Full time
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £100k - £130k + 15% Bonus + 10% Pension
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £80k - £100k + 15% Bonus + 10% Pension
02/01/2025
Full time
Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You MUST have the following: Strong experience as a Data Governance Lead An excellent background in data governance and financial regulatory reporting Experience with DORA Forward-thinking roadmap and strategical analysis of regulatory compliance in the data governance space Excellent ability to deliver projects and collaborate with stakeholders in the business and technology The following is DESIRABLE, not essential: Knowledge of Soldata or equivalent Role: Data Governance Lead (Data Management Buy Side Buy-Side Trading Applications Front Office Risk Regulation Data Governance Compliance Regulatory Reporting DORA MIFID Data Mesh Technology Soladata Equity Equities FX Fixed Income Commodities Agile Derivatives Finance Asset Manager Investment Management Hedge Fund) required by our financial trading technology client in London. You will be responsible for the road map of the data governance space in the company. You will assess existing and upcoming regulation, collaborate with risk and compliance in the company, and set out the road map to comply and satisfy future reporting. You will work with the business and technology to oversee the delivery of the road map. You will be partnered with a solutions architect and two engineers to help you deliver this and report into the head of data. The department is also moving from a cloud based data lake to a data mesh architecture. Any experience of this migration would be beneficial but is not essential. Likewise, the team are working with Soladata. Knowledge of this or comparable tools would be beneficial but not essential. Finally, you will have experience with DORA regulation and compliance. A technical ability is advantageous but is not essential. The company has flexible hybrid working. Salary: £80k - £100k + 15% Bonus + 10% Pension
People Experience Analyst (Systems) Contract Type: 10-month Fixed Term Contract Salary: Paying up to £40,000 per annum Location: London Are you passionate about data, systems, and creating a seamless employee experience? Do you have a knack for turning information into actionable insights? We're seeking a People Experience Analyst (Systems) to join a dynamic team within the financial services sector. As a key player in supporting the People Team, you'll ensure the efficient management of HR systems and data, empowering decision-making that enhances employee satisfaction. This role offers the opportunity to collaborate with a forward-thinking organisation dedicated to its people and their experience. As a People Experience Analyst (Systems) , you will: Oversee HR systems, including Cascade, IPOS, MyFlex, Backchecks, Hive, and LMS, ensuring accurate data and smooth operations. Provide training on systems usage and reporting, helping managers and employees make the most of the tools available. Deliver insights through regular and ad-hoc reporting, enabling data-driven decisions that enhance employee engagement. Partner with the company's benefits provider to manage MyFlex processes and annual renewals. Lead on-boarding for new starters, ensuring a positive and well-organised experience. Handle administrative tasks, including invoice processing, maintaining records, and supporting recruitment activities. The ideal candidate will bring: HR Systems Expertise : Experience with HRIS (Cascade preferred) and Office365. Data Proficiency : Strong analytical skills, with experience in data reporting and insights. Attention to Detail : A meticulous approach to data accuracy and compliance. Collaborative Spirit : Ability to build relationships across teams and provide exceptional customer service. Confidentiality : Proven experience handling sensitive employee information with professionalism. Organisational Skills : A track record of managing multiple priorities effectively.
02/01/2025
People Experience Analyst (Systems) Contract Type: 10-month Fixed Term Contract Salary: Paying up to £40,000 per annum Location: London Are you passionate about data, systems, and creating a seamless employee experience? Do you have a knack for turning information into actionable insights? We're seeking a People Experience Analyst (Systems) to join a dynamic team within the financial services sector. As a key player in supporting the People Team, you'll ensure the efficient management of HR systems and data, empowering decision-making that enhances employee satisfaction. This role offers the opportunity to collaborate with a forward-thinking organisation dedicated to its people and their experience. As a People Experience Analyst (Systems) , you will: Oversee HR systems, including Cascade, IPOS, MyFlex, Backchecks, Hive, and LMS, ensuring accurate data and smooth operations. Provide training on systems usage and reporting, helping managers and employees make the most of the tools available. Deliver insights through regular and ad-hoc reporting, enabling data-driven decisions that enhance employee engagement. Partner with the company's benefits provider to manage MyFlex processes and annual renewals. Lead on-boarding for new starters, ensuring a positive and well-organised experience. Handle administrative tasks, including invoice processing, maintaining records, and supporting recruitment activities. The ideal candidate will bring: HR Systems Expertise : Experience with HRIS (Cascade preferred) and Office365. Data Proficiency : Strong analytical skills, with experience in data reporting and insights. Attention to Detail : A meticulous approach to data accuracy and compliance. Collaborative Spirit : Ability to build relationships across teams and provide exceptional customer service. Confidentiality : Proven experience handling sensitive employee information with professionalism. Organisational Skills : A track record of managing multiple priorities effectively.
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
02/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
02/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
02/01/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
02/01/2025
*Hybrid, 3 days onsite, 2 days remote* *CONTRACT TO HIRE, MUST WANT TO CONVERT TO FULL TIME* A prestigious company is looking for a ServiceNow Service Management Contractor. This is a contract to hire, and you will be converted to a full time employee at the end of the contract. This company needs someone with five plus years of service request catalog within ServiceNow employee center unified portal. Responsibilities: Review and streamline the existing Service Request catalog Develop and implement ServiceNow Employee Center utilizing the streamlined cataloog Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Continually work towards making improvements to the processes and corresponding ITSM modules Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
