Senior Platform Delivery Consultant - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Skills/Experience: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
01/04/2025
Full time
Senior Platform Delivery Consultant - In-depth experience and understanding of Observability and SRE Practices Permanent Hybrid - London, flexible working, generally 1-2 days per week onsite in London Bridge About GlobalLogic GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services. At GlobalLogic are seeking an experienced and senior level Platform Engineering leader with a hands-on engineering background and an in-depth experience and understanding of Observability and SRE Practices. In this role you will need to be able to articulate the business benefits that Observability and SRE provide to our clients and take on the responsibility of handling client engagements from both technical and business perspectives, whilst taking ownership of client engagements from technical perspective and supporting technical pre-sales activities. Skills/Experience: Observability and SRE Practices: In-depth understanding of observability and Site Reliability Engineering practices. Familiarity with tools in the LGTM stack (Loki, Grafana, Tempo, Mimir) or equivalent observability platforms. Containerisation: Strong experience building and managing containerised applications, effectively leveraging container orchestration platforms such as Kubernetes. Cloud Expertise: Demonstrable ability to architect and implement solutions in AWS (experience with Azure or GCP is a bonus). Infrastructure as Code: Extensive experience with HashiCorp Terraform (or similar tools like Pulumi or AWS CloudFormation) for managing cloud infrastructure at scale. CI/CD Pipelines: Hands-on experience designing and implementing robust Continuous Integration and Continuous Deployment/Delivery pipelines. Programming and Automation: Proficiency in Scripting or programming languages like Python, Go, or Bash for automating workflows and extending platform capabilities. Responsibilities: Client Engagements: Take ownership of client engagements from technical and business perspectives, ensuring successful delivery and fostering strong client relationships. Technical Pre-Sales: Support technical pre-sales activities, including understanding customer requirements, developing proposals, and crafting Statements of Work (SoWs). Capability Building: Contribute to building GlobalLogic's global delivery capability to support customers and partners effectively. Hands-On Contribution: Provide hands-on technical guidance and validation during client projects to ensure high-quality delivery. Stakeholder Management: Manage stakeholders, identify new opportunities, and develop lasting client relationships. Team Mentorship: Foster team growth by mentoring and supporting team members, prioritising people-first leadership. Hiring and Scaling: Play an active role in the hiring process to ensure the team scales effectively with business growth and demand. Process Optimization: Evaluate and provide recommendations to improve existing business processes for optimal efficiency. What we offer at GlobalLogic Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally. Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today. Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way! High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.
Modern Workplace Manager Role Overview: Our client, a highly reputable FTSE 250 corporation, is hiring a Modern Workplace Manager with experience in design, hands-on leadership, and implementation capabilities within Azure, Intune, SharePoint, and Azure as it continues to migrate from on-premise to the cloud. Our client is looking to pay a basic salary up to £68,000 to be based in Chatham or Wolverhampton on a hybrid basis plus exceptional benefits. The chosen candidate understands how to manage/expand the EUT/EUX estate, design (HLD/LLD) workplace services for new technology workplace solutions, and have a strong background in Exchange Online to 365. Key Responsibilities: Design and implement the Group's Digital Workplace approach, focusing on performance, resilience, security, and scalability. Deliver tailored, future-proof solutions in line with industry best practices and emerging trends. Collaborate with IT stakeholders across the organization to ensure alignment with the Group's strategic goals and objectives. Identify opportunities for continuous improvement in the Digital Workplace infrastructure, ensuring it supports business expansion and evolving requirements. Ensure strong security protocols and risk management practices are integrated throughout the digital environment. Stay ahead of industry trends and incorporate innovative technologies to improve the digital user experience. Key Requirements: Proven experience designing and implementing Digital Workplace strategies or similar large-scale IT transformation projects is a must have. Strong experience in Microsoft Azure, OneDrive, SharePoint and Azure AD is a must have. Expertise in IT infrastructure, cloud solutions, enterprise security, and system scalability is must have. Development and delivery of technologies including MS Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch.
01/04/2025
Full time
Modern Workplace Manager Role Overview: Our client, a highly reputable FTSE 250 corporation, is hiring a Modern Workplace Manager with experience in design, hands-on leadership, and implementation capabilities within Azure, Intune, SharePoint, and Azure as it continues to migrate from on-premise to the cloud. Our client is looking to pay a basic salary up to £68,000 to be based in Chatham or Wolverhampton on a hybrid basis plus exceptional benefits. The chosen candidate understands how to manage/expand the EUT/EUX estate, design (HLD/LLD) workplace services for new technology workplace solutions, and have a strong background in Exchange Online to 365. Key Responsibilities: Design and implement the Group's Digital Workplace approach, focusing on performance, resilience, security, and scalability. Deliver tailored, future-proof solutions in line with industry best practices and emerging trends. Collaborate with IT stakeholders across the organization to ensure alignment with the Group's strategic goals and objectives. Identify opportunities for continuous improvement in the Digital Workplace infrastructure, ensuring it supports business expansion and evolving requirements. Ensure strong security protocols and risk management practices are integrated throughout the digital environment. Stay ahead of industry trends and incorporate innovative technologies to improve the digital user experience. Key Requirements: Proven experience designing and implementing Digital Workplace strategies or similar large-scale IT transformation projects is a must have. Strong experience in Microsoft Azure, OneDrive, SharePoint and Azure AD is a must have. Expertise in IT infrastructure, cloud solutions, enterprise security, and system scalability is must have. Development and delivery of technologies including MS Exchange Online, Office 365, Citrix and Azure is a must have. Strong experience designing (HLD/LLD) whilst implementing new technology solutions for Workplace Services is a must have. ITIL certification, Foundation or above, is a must-have. Please send across an up to date version of your CV and the leading consultant will be in touch.
Account Coordinator | German | Excel | Marketing | Sales | Software | Dublin Want to join one of the biggest tech giants in the world? My client has a worldwide sales, marketing and services organisation on the cutting edge of the digital advertising industry, which empowers advertisers around the world to reach their maximum potential through paid search engine marketing (SEM). We're seeking a German speaking Account Coordinator , with strong SEO/SEM and analytical experience, to support sales and marketing. You will support Account Managers and Executives by analysing, supporting optimisation and customer account analysis, PBI dashboard creation and account admin tasks. CONTRACT DETAILS: Role: German speaking Corporate Account Coordinator Day Rate: €140 - €160 per day (with flex DOE) Location: Remote (Ireland based) Duration: 18 months Start Date: ASAP RESPONSIBILITIES: Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimization and customer account analysis, PBI dashboard creation and account admin Build and provide Account team with all client facing reporting requests Work with Ops teams for creative flighting and changes Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues Review account health and provide optimization recommendations Coordinate with team members to manage daily team workload and schedules Help foster innovation in tools and processes to make the team more effective and efficient Stay up to date with new product releases and reporting functionality REQUIREMENTS: Readiness and capability to learn search engine marketing Positive and creative 'can do' attitude with a strong work ethic Self-motivated and willing to contribute ideas Fluency in English AND German Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis Experience using Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT) (Candidate will be required to complete & pass an Excel assessment) Fluency in English & German is mandatory If you're interested please apply with your most up-to-date CV for immediate review Account Coordinator | German | Excel | Marketing | Sales | Software | Dublin People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
01/04/2025
Project-based
Account Coordinator | German | Excel | Marketing | Sales | Software | Dublin Want to join one of the biggest tech giants in the world? My client has a worldwide sales, marketing and services organisation on the cutting edge of the digital advertising industry, which empowers advertisers around the world to reach their maximum potential through paid search engine marketing (SEM). We're seeking a German speaking Account Coordinator , with strong SEO/SEM and analytical experience, to support sales and marketing. You will support Account Managers and Executives by analysing, supporting optimisation and customer account analysis, PBI dashboard creation and account admin tasks. CONTRACT DETAILS: Role: German speaking Corporate Account Coordinator Day Rate: €140 - €160 per day (with flex DOE) Location: Remote (Ireland based) Duration: 18 months Start Date: ASAP RESPONSIBILITIES: Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimization and customer account analysis, PBI dashboard creation and account admin Build and provide Account team with all client facing reporting requests Work with Ops teams for creative flighting and changes Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues Review account health and provide optimization recommendations Coordinate with team members to manage daily team workload and schedules Help foster innovation in tools and processes to make the team more effective and efficient Stay up to date with new product releases and reporting functionality REQUIREMENTS: Readiness and capability to learn search engine marketing Positive and creative 'can do' attitude with a strong work ethic Self-motivated and willing to contribute ideas Fluency in English AND German Experienced using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis Experience using Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT) (Candidate will be required to complete & pass an Excel assessment) Fluency in English & German is mandatory If you're interested please apply with your most up-to-date CV for immediate review Account Coordinator | German | Excel | Marketing | Sales | Software | Dublin People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Incident Manager Job type: Full time, hybrid Location: London, Durham, Lytham, Glasgow Job summary Primary responsibility for supporting the Head of Service Operations in delivery of contracted requirements in relation to operational and IT Services incident management, negotiating solutions with Service Providers as appropriate and developing and implementing improvement initiatives. Work with Service Providers, you will primarily manage the Incident Management Process (for both Retail & B2B Clients) and co-ordinate actions and requirements from such events to a speedy resolution with minimum disruption to the business, client (as applicable) and customers. Provide assurance to the Head of Service Operations that incidents are identified. Ensure that changes to the scope of incident management are known (including the identification of risks and entity implications). The business is currently going through a business transformation programme and during this time you will also work to assist in the implementation and transition of the incident management and service operations capability (SIAM) to deliver its future operating model. Person specification Essential experience Significant experience of working in a high volume, complex operational environment Experience of working within an out-sourced third-party environment and working with a complex set of management information and data. Operational background with evidence of working with digital customer operations, Back Office/support functions and operational IT. Experience of identifying and solving complex issues and problems. Experience of analysing complex information and MI in order to make decisions and drive the correct actions across the business. Experience of building strong relationships with internal stakeholders and third-party suppliers/partners. An understanding of operational digital and non-digital channels and the possible outcomes/issues on the desired resolution of problems and incidents. Experience of working in a service delivery environment which is Performance Indicator driven. Experience of using Incident Management Software/Tooling - eg ServiceNow. Essential qualifications ITIL V3 and above Essential skills Ability to lead and work as part of a team and to engage effectively with suppliers and customers Strong communication and interpersonal skills, with a proven ability to communicate effectively and professionally Excellent analytical and problem-solving skills Strong sense of ownership and drive to follow tasks through to completion Essential technical knowledge Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Technical skills o Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Benefits Alongside your salary the company will contribute £12,258 towards you being a member of the Civil Service Defined Benefit Pension scheme. Additional benefits include: Learning and development tailored to your role An environment with flexible hybrid working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Generous annual leave - starting at 25 days, increasing to 30 days Performance related variable pay bonus Enhanced maternity, paternity, adoption and shared parental leave please submit your updated CV to be considered immediately.
31/03/2025
Full time
Incident Manager Job type: Full time, hybrid Location: London, Durham, Lytham, Glasgow Job summary Primary responsibility for supporting the Head of Service Operations in delivery of contracted requirements in relation to operational and IT Services incident management, negotiating solutions with Service Providers as appropriate and developing and implementing improvement initiatives. Work with Service Providers, you will primarily manage the Incident Management Process (for both Retail & B2B Clients) and co-ordinate actions and requirements from such events to a speedy resolution with minimum disruption to the business, client (as applicable) and customers. Provide assurance to the Head of Service Operations that incidents are identified. Ensure that changes to the scope of incident management are known (including the identification of risks and entity implications). The business is currently going through a business transformation programme and during this time you will also work to assist in the implementation and transition of the incident management and service operations capability (SIAM) to deliver its future operating model. Person specification Essential experience Significant experience of working in a high volume, complex operational environment Experience of working within an out-sourced third-party environment and working with a complex set of management information and data. Operational background with evidence of working with digital customer operations, Back Office/support functions and operational IT. Experience of identifying and solving complex issues and problems. Experience of analysing complex information and MI in order to make decisions and drive the correct actions across the business. Experience of building strong relationships with internal stakeholders and third-party suppliers/partners. An understanding of operational digital and non-digital channels and the possible outcomes/issues on the desired resolution of problems and incidents. Experience of working in a service delivery environment which is Performance Indicator driven. Experience of using Incident Management Software/Tooling - eg ServiceNow. Essential qualifications ITIL V3 and above Essential skills Ability to lead and work as part of a team and to engage effectively with suppliers and customers Strong communication and interpersonal skills, with a proven ability to communicate effectively and professionally Excellent analytical and problem-solving skills Strong sense of ownership and drive to follow tasks through to completion Essential technical knowledge Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Technical skills o Knowledge of Service Management processes - eg Incident, Problem and Knowledge management. Benefits Alongside your salary the company will contribute £12,258 towards you being a member of the Civil Service Defined Benefit Pension scheme. Additional benefits include: Learning and development tailored to your role An environment with flexible hybrid working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 28.97% Generous annual leave - starting at 25 days, increasing to 30 days Performance related variable pay bonus Enhanced maternity, paternity, adoption and shared parental leave please submit your updated CV to be considered immediately.
We are looking for an Interaction Designer with Active SC to join us on a 6 months project. About the Role: We are seeking an experienced Interaction Designer with active SC Clearance to work on an exciting government-focused project . You will be responsible for designing and delivering user-centered digital services, ensuring they meet GDS standards and deliver a seamless experience for end users. Key Responsibilities: Design intuitive user journeys, wireframes, and prototypes aligned with GDS guidelines. Work closely with User Researchers, Product Managers, and Developers to create accessible and effective digital services. Use the GDS Prototyping Toolkit to build interactive prototypes for user testing and stakeholder review. Conduct usability testing and iterate designs based on user feedback. Ensure compliance with government accessibility standards (WCAG 2.1 AA) . Advocate for user-centered design principles across multidisciplinary teams. Key Skills & Experience: ? Proven experience as an Interaction Designer/UX Designer in government or public sector projects. ? Strong expertise in GDS principles, design systems, and the GDS Prototyping Toolkit . ? Proficiency in wireframing, prototyping, and usability testing . ? Ability to create user-centered designs based on research insights. ? Experience collaborating in Agile, multidisciplinary teams . ? Working knowledge of HTML, CSS, and JavaScript is a plus. ? Active SC Clearance is required.
31/03/2025
Project-based
We are looking for an Interaction Designer with Active SC to join us on a 6 months project. About the Role: We are seeking an experienced Interaction Designer with active SC Clearance to work on an exciting government-focused project . You will be responsible for designing and delivering user-centered digital services, ensuring they meet GDS standards and deliver a seamless experience for end users. Key Responsibilities: Design intuitive user journeys, wireframes, and prototypes aligned with GDS guidelines. Work closely with User Researchers, Product Managers, and Developers to create accessible and effective digital services. Use the GDS Prototyping Toolkit to build interactive prototypes for user testing and stakeholder review. Conduct usability testing and iterate designs based on user feedback. Ensure compliance with government accessibility standards (WCAG 2.1 AA) . Advocate for user-centered design principles across multidisciplinary teams. Key Skills & Experience: ? Proven experience as an Interaction Designer/UX Designer in government or public sector projects. ? Strong expertise in GDS principles, design systems, and the GDS Prototyping Toolkit . ? Proficiency in wireframing, prototyping, and usability testing . ? Ability to create user-centered designs based on research insights. ? Experience collaborating in Agile, multidisciplinary teams . ? Working knowledge of HTML, CSS, and JavaScript is a plus. ? Active SC Clearance is required.
Lead Data Integration Engineer Permanent - Bristol Hybrid (circa 3 days a week in the office) FPSG seek an experienced Lead Integration Engineer, who can bring both 'Team' and 'Technical' leadership to assist the building of a new Single Source Digital Platform. You will drive the data integrations between Legacy platforms and the new Salesforce platform, maximising the .NET Azure estate. The Lead Data Integration Engineer's responsibilities will include: Leading from the front in integration engineering tasks. Championing excellence across design, coding and implementation. Taking ownership for key elements of the product roadmap. Championing an Agile and DevOps orientated operating model. Brining industry experience and understanding to the forefront of Azure Data Factory industry best practice. Bring inspiration and ingenuity to bespoke tooling solutions to deliver scalable, Real Time data integrations Acting as a line manager and mentor to development team colleagues. To be the successful Lead Data Integration Engineer, you will need experience of: A track record leading high performing engineering teams Strong experience of Real Time, Batch, Synchronous and Asynchronous integrations into a Salesforce environment. Advanced Database skills in SQL, Stored Procedures, Triggers, Architecture Practical commercial experience across Azure Data Factory, Apache airflow, Databricks AutoLoader Success in IAC lead solutions (Infrastructure as Code) Strong understanding of data flow and message services such as Event Hub, Apache Kafka Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. Where Bristol is the preferred location, other office such as Middlesbrough, Leeds, London or Bournemouth can be considered This role does not currently provide sponsorship support. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, Bonus options, Enhanced pension, Extensive employee benefits programme. Key skills terminology Data Integration Engineer Integration Engineer, Salesforce, .Net, Azure, Azure Data Factory, RDBMS, SQL, Stored Procedures, Triggers, Apache Airflow, Databricks, Autoloader, CI, CD, IAC, Infrastructure as Code, DevOps, Agile, Event Hub, Apache Kafka. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
28/03/2025
Full time
Lead Data Integration Engineer Permanent - Bristol Hybrid (circa 3 days a week in the office) FPSG seek an experienced Lead Integration Engineer, who can bring both 'Team' and 'Technical' leadership to assist the building of a new Single Source Digital Platform. You will drive the data integrations between Legacy platforms and the new Salesforce platform, maximising the .NET Azure estate. The Lead Data Integration Engineer's responsibilities will include: Leading from the front in integration engineering tasks. Championing excellence across design, coding and implementation. Taking ownership for key elements of the product roadmap. Championing an Agile and DevOps orientated operating model. Brining industry experience and understanding to the forefront of Azure Data Factory industry best practice. Bring inspiration and ingenuity to bespoke tooling solutions to deliver scalable, Real Time data integrations Acting as a line manager and mentor to development team colleagues. To be the successful Lead Data Integration Engineer, you will need experience of: A track record leading high performing engineering teams Strong experience of Real Time, Batch, Synchronous and Asynchronous integrations into a Salesforce environment. Advanced Database skills in SQL, Stored Procedures, Triggers, Architecture Practical commercial experience across Azure Data Factory, Apache airflow, Databricks AutoLoader Success in IAC lead solutions (Infrastructure as Code) Strong understanding of data flow and message services such as Event Hub, Apache Kafka Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. Where Bristol is the preferred location, other office such as Middlesbrough, Leeds, London or Bournemouth can be considered This role does not currently provide sponsorship support. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, Bonus options, Enhanced pension, Extensive employee benefits programme. Key skills terminology Data Integration Engineer Integration Engineer, Salesforce, .Net, Azure, Azure Data Factory, RDBMS, SQL, Stored Procedures, Triggers, Apache Airflow, Databricks, Autoloader, CI, CD, IAC, Infrastructure as Code, DevOps, Agile, Event Hub, Apache Kafka. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
* Fixed Term Contract- 8 Months- (Maternity Cover)* We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory, aiming to further secure our reputation as a leading technology consultancy globally. This is truly an exciting time to join us on our journey. We are seeking a results driven Campaign Manager to lead demand generation to meet growth and retention targets through the development of high-impact multi-channel marketing campaigns. This role can be completed in a hybrid way, spending 2 days a week in our Solihull, or Dudley offices. Responsibilities: Campaign Development & Execution: Own and manage all group campaign development and execution across the Groups various audiences, ensuring alignment with business goals. Strategic Planning: lead the development of multi-channel campaigns that drive brand awareness, engagement and conversion. This includes strategic planning, audience segmentation, KPI setting and budget allocation. Content Development & Storytelling: Lead brand storytelling and creative content execution across multiple channels, including web, social media, video, email, and campaigns. Data Analytics & Performance Measurement: Track campaign performance, analyse data, and refine strategies using tools such as Google Analytics, Adobe Analytics, and other reporting platforms. Utilise data-driven insights to optimise performance, adapt to industry trends, and implement innovative marketing approaches. Project & Stakeholder Management: Lead and drive cross-functional teams, ensuring efficient timeline management, and strong stakeholder alignment. Take full ownership of campaign execution to deliver high-impact results on time and to the highest standard. Communication & Collaboration: Ensure clear, compelling, and consistent messaging while effectively collaborating with technical, sales, and marketing stakeholders. Creative & Narrative Development: Develop engaging, audience-centric narratives that align with brand messaging and business objectives. Lead Generation & SDR Collaboration: Support lead generation efforts and manage collaboration with sales development representatives (SDRs) and lead generation agencies Skills and Experience: Extensive experience in campaign management, preferably in a B2B environment. Strong understanding and evidenced experience of marketing campaign execution across the B2B buyer journey and multi-channel campaign development. Technical and creative ability to design and automate campaign workflows across the buyer journey in marketing automation tools. Proven experience in data-driven campaign optimisation, including tracking key performance metrics and refining strategies. Ability to prioritise tasks, manage multiple projects, and coordinate stakeholders in fast-paced environments. Excellent written and verbal communication skills, with experience in stakeholder collaboration. Passion for storytelling, creative content development, and audience engagement. Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your Birthday (or Christmas eve) Matched Employer Contributed Pension (4%) Life Assurance (3x) Access to an Employee Assistance Programme Private Medical Insurance through our partner Aviva. Cycle to Work Scheme Corporate Eyecare vouchers Access to independent Financial Advisor 2 x Social Value days per year to give back to local communities.
28/03/2025
* Fixed Term Contract- 8 Months- (Maternity Cover)* We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory, aiming to further secure our reputation as a leading technology consultancy globally. This is truly an exciting time to join us on our journey. We are seeking a results driven Campaign Manager to lead demand generation to meet growth and retention targets through the development of high-impact multi-channel marketing campaigns. This role can be completed in a hybrid way, spending 2 days a week in our Solihull, or Dudley offices. Responsibilities: Campaign Development & Execution: Own and manage all group campaign development and execution across the Groups various audiences, ensuring alignment with business goals. Strategic Planning: lead the development of multi-channel campaigns that drive brand awareness, engagement and conversion. This includes strategic planning, audience segmentation, KPI setting and budget allocation. Content Development & Storytelling: Lead brand storytelling and creative content execution across multiple channels, including web, social media, video, email, and campaigns. Data Analytics & Performance Measurement: Track campaign performance, analyse data, and refine strategies using tools such as Google Analytics, Adobe Analytics, and other reporting platforms. Utilise data-driven insights to optimise performance, adapt to industry trends, and implement innovative marketing approaches. Project & Stakeholder Management: Lead and drive cross-functional teams, ensuring efficient timeline management, and strong stakeholder alignment. Take full ownership of campaign execution to deliver high-impact results on time and to the highest standard. Communication & Collaboration: Ensure clear, compelling, and consistent messaging while effectively collaborating with technical, sales, and marketing stakeholders. Creative & Narrative Development: Develop engaging, audience-centric narratives that align with brand messaging and business objectives. Lead Generation & SDR Collaboration: Support lead generation efforts and manage collaboration with sales development representatives (SDRs) and lead generation agencies Skills and Experience: Extensive experience in campaign management, preferably in a B2B environment. Strong understanding and evidenced experience of marketing campaign execution across the B2B buyer journey and multi-channel campaign development. Technical and creative ability to design and automate campaign workflows across the buyer journey in marketing automation tools. Proven experience in data-driven campaign optimisation, including tracking key performance metrics and refining strategies. Ability to prioritise tasks, manage multiple projects, and coordinate stakeholders in fast-paced environments. Excellent written and verbal communication skills, with experience in stakeholder collaboration. Passion for storytelling, creative content development, and audience engagement. Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your Birthday (or Christmas eve) Matched Employer Contributed Pension (4%) Life Assurance (3x) Access to an Employee Assistance Programme Private Medical Insurance through our partner Aviva. Cycle to Work Scheme Corporate Eyecare vouchers Access to independent Financial Advisor 2 x Social Value days per year to give back to local communities.
We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory, aiming to further secure our reputation as a leading technology consultancy globally. This is truly an exciting time to join us on our journey. We are seeking a Marketing Operations Manager to help scale our marketing execution and take ownership of our marketing automation and data-driven strategy. This is a great opportunity to help build operational excellence in our marketing organisation. This role can be completed in a hybrid way, spending 2 days a week in our Solihull, or Dudley offices. Key Responsibilities Marketing Execution, Automation & Reporting: Optimise marketing processes, technology, and data to drive efficiency, scalability, and performance across all marketing channels. Ensure seamless CRM integration to align sales and marketing data. Marketing Technology & Automation: Manage marketing automation platforms, CRM systems, RevOps tools, and analytics tools to optimise lead scoring and life cycle tracking ensuring seamless marketing-to-sales alignment and pipeline acceleration. Data Driven Performance Management: Oversee Real Time tracking, reporting, and analytics of campaign performance and key marketing KPIs. Leverage data insights to refine strategies and influence strategic decision making. Process & Workflow Optimisation: Develop and document scalable marketing processes, including campaign execution, approvals, and budgeting, to improve speed and efficiency. Lead Management & CRM Optimisation: Ensure seamless lead flow by managing and optimising lead scoring models, nurturing strategies, and maintaining CRM data hygiene. Compliance & Data Governance: Serve as a guardian of data privacy and compliance, ensuring full adherence GDPR, CCPA, and other regulatory requirements while embedding best practices in data security and governance. Cross-functional influence & stakeholder alignment: Act as a strategic partner and trusted advisor across marketing, sales, digital and content teams. Foster a culture of collaboration, Skills & Experience Extensive experience in a marketing operations role, managing structure, automation, and reporting ideally in a high-growth, fast-paced B2B technology environment. A proven track record of leading and scaling marketing operations and automation programs with significant business impact. A data-driven mindset with strong analytical capabilities-translating complex metrics into actionable insights and business strategies. Resilient, results-oriented, and relentless in driving operational excellence, capable of navigating ambiguity, overcoming obstacles, and delivering under pressure. Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your Birthday (or Christmas eve) Matched Employer Contributed Pension (4%) Life Assurance (3x) Access to an Employee Assistance Programme Private Medical Insurance through our partner Aviva. Cycle to Work Scheme Corporate Eyecare vouchers Access to independent Financial Advisor 2 x Social Value days per year to give back to local communities.
28/03/2025
Full time
We are Jumar; we are award-winning digital specialists, delivering global IT projects. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. Our teams of technology experts work with organisations to help them realise their digital goals, by providing project outcomes, teams and skills to complement their existing IT capability. For over two decades, we have constantly adapted to the evolving digital landscape to offer a wide array of IT services across both public and private sectors. The services we offer include Cloud and Intelligent Automation, Legacy Modernisation, Software Engineering, Strategy and Consulting as well as Role Augmentation and Recruitment services. Collaboration sits at the heart of our approach; we unite people from diverse backgrounds and empower them to deliver innovative solutions with our clients. Recently backed by a global private equity firm, we are on an exciting growth trajectory, aiming to further secure our reputation as a leading technology consultancy globally. This is truly an exciting time to join us on our journey. We are seeking a Marketing Operations Manager to help scale our marketing execution and take ownership of our marketing automation and data-driven strategy. This is a great opportunity to help build operational excellence in our marketing organisation. This role can be completed in a hybrid way, spending 2 days a week in our Solihull, or Dudley offices. Key Responsibilities Marketing Execution, Automation & Reporting: Optimise marketing processes, technology, and data to drive efficiency, scalability, and performance across all marketing channels. Ensure seamless CRM integration to align sales and marketing data. Marketing Technology & Automation: Manage marketing automation platforms, CRM systems, RevOps tools, and analytics tools to optimise lead scoring and life cycle tracking ensuring seamless marketing-to-sales alignment and pipeline acceleration. Data Driven Performance Management: Oversee Real Time tracking, reporting, and analytics of campaign performance and key marketing KPIs. Leverage data insights to refine strategies and influence strategic decision making. Process & Workflow Optimisation: Develop and document scalable marketing processes, including campaign execution, approvals, and budgeting, to improve speed and efficiency. Lead Management & CRM Optimisation: Ensure seamless lead flow by managing and optimising lead scoring models, nurturing strategies, and maintaining CRM data hygiene. Compliance & Data Governance: Serve as a guardian of data privacy and compliance, ensuring full adherence GDPR, CCPA, and other regulatory requirements while embedding best practices in data security and governance. Cross-functional influence & stakeholder alignment: Act as a strategic partner and trusted advisor across marketing, sales, digital and content teams. Foster a culture of collaboration, Skills & Experience Extensive experience in a marketing operations role, managing structure, automation, and reporting ideally in a high-growth, fast-paced B2B technology environment. A proven track record of leading and scaling marketing operations and automation programs with significant business impact. A data-driven mindset with strong analytical capabilities-translating complex metrics into actionable insights and business strategies. Resilient, results-oriented, and relentless in driving operational excellence, capable of navigating ambiguity, overcoming obstacles, and delivering under pressure. Benefits: 25 days annual leave (plus bank holidays) An additional day of paid leave for your Birthday (or Christmas eve) Matched Employer Contributed Pension (4%) Life Assurance (3x) Access to an Employee Assistance Programme Private Medical Insurance through our partner Aviva. Cycle to Work Scheme Corporate Eyecare vouchers Access to independent Financial Advisor 2 x Social Value days per year to give back to local communities.
ServiceNow Architect required by Expert Resource on a permanent basis for leading big 4 consulting company paying a competitive salary (this can be negotiated for the right candidate) with a bonus and benefits. You can be based from 1 of 3 locations (London, Manchester, Glasgow), and the role is working on a hybrid basis. Role Focus: Developing ServiceNow Target Architectures & Roadmaps - Helping large enterprises define their ServiceNow strategies and long-term plans. Creating Domain Architectures - Shaping enterprise transformation roadmaps by aligning ServiceNow with broader business objectives. Key Responsibilities: Design and implement ServiceNow solutions that align with business goals. Provide expertise in ServiceNow ITSM, ITOM, ITBM, and automation strategies. Advise clients on best practices for ServiceNow adoption and optimization. Lead project teams, guiding developers, consultants, and managers. Develop and configure ServiceNow components, including workflows, UI scripts, security rules, and integrations. Design MID server architectures to support applications such as Discovery, Orchestration, and Cloud Management. Ensure ITSM/ITOM architectures align with enterprise transformation initiatives. Advocate for emerging ServiceNow features, including NOW Experience, UI Builder, and GenAI. Foster strong relationships with internal teams and senior stakeholders. Mentor and support junior digital architects. Required Experience & Skills: Proven experience architecting ServiceNow solutions across multiple domains. ServiceNow Certified System Administrator or Certified Implementation Specialist. Knowledge of business process modelling (BPMN, UML). Understanding of Agile methodologies, ITIL frameworks, and project management principles. Experience with multi-cloud environments and system integrations. Proficiency in Scripting languages for ServiceNow custom development. This role is ideal for professionals with deep ServiceNow expertise, architectural experience, and a passion for driving digital transformation. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
27/03/2025
Full time
ServiceNow Architect required by Expert Resource on a permanent basis for leading big 4 consulting company paying a competitive salary (this can be negotiated for the right candidate) with a bonus and benefits. You can be based from 1 of 3 locations (London, Manchester, Glasgow), and the role is working on a hybrid basis. Role Focus: Developing ServiceNow Target Architectures & Roadmaps - Helping large enterprises define their ServiceNow strategies and long-term plans. Creating Domain Architectures - Shaping enterprise transformation roadmaps by aligning ServiceNow with broader business objectives. Key Responsibilities: Design and implement ServiceNow solutions that align with business goals. Provide expertise in ServiceNow ITSM, ITOM, ITBM, and automation strategies. Advise clients on best practices for ServiceNow adoption and optimization. Lead project teams, guiding developers, consultants, and managers. Develop and configure ServiceNow components, including workflows, UI scripts, security rules, and integrations. Design MID server architectures to support applications such as Discovery, Orchestration, and Cloud Management. Ensure ITSM/ITOM architectures align with enterprise transformation initiatives. Advocate for emerging ServiceNow features, including NOW Experience, UI Builder, and GenAI. Foster strong relationships with internal teams and senior stakeholders. Mentor and support junior digital architects. Required Experience & Skills: Proven experience architecting ServiceNow solutions across multiple domains. ServiceNow Certified System Administrator or Certified Implementation Specialist. Knowledge of business process modelling (BPMN, UML). Understanding of Agile methodologies, ITIL frameworks, and project management principles. Experience with multi-cloud environments and system integrations. Proficiency in Scripting languages for ServiceNow custom development. This role is ideal for professionals with deep ServiceNow expertise, architectural experience, and a passion for driving digital transformation. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
SAP Sales Manager required with strong knowledge of sales methodologies, particularly within enterprise software solutions and experience with SAP Digital Core, with a focus on S/4HANA, would be highly beneficial. Key Responsibilities: Conduct in-depth market research to understand industry trends and competitor activity. Identify and develop new business opportunities through strategic outreach, including calls, emails, and social engagement. Work closely with account leads and internal teams to create tailored proposals for clients. Partner with functional consultants and pre-sales specialists to present solutions and demonstrate the value of SAP offerings. Build strong relationships with senior stakeholders, understanding their business challenges and requirements. Deliver engaging sales presentations to showcase how SAP S/4HANA can drive business transformation. Accurately track and forecast sales performance, ensuring strategies are adjusted to meet targets. Maintain and update CRM systems with activity logs, pipeline updates, and performance tracking. Negotiate terms and pricing with clients, ensuring mutually beneficial agreements. Work alongside marketing to execute targeted campaigns aimed at potential clients. Provide insights and reports to senior management on market trends and sales performance. Stay informed on the latest advancements in SAP S/4HANA and associated technologies. Support the development and execution of strategic sales plans for SAP solutions. Requirements & Experience: 5 Years + SAP Sales experience SAP Sales Management experience Strong knowledge of sales methodologies, particularly within enterprise software solutions. Experience with SAP Digital Core, with a focus on S/4HANA, would be highly beneficial. A self-motivated and results-driven approach, with a strong passion for winning new business. Adaptable, professional, and confident in a consultative sales environment. Willingness to travel as needed, with a base location in either Slough or Aberdeen. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
27/03/2025
Full time
SAP Sales Manager required with strong knowledge of sales methodologies, particularly within enterprise software solutions and experience with SAP Digital Core, with a focus on S/4HANA, would be highly beneficial. Key Responsibilities: Conduct in-depth market research to understand industry trends and competitor activity. Identify and develop new business opportunities through strategic outreach, including calls, emails, and social engagement. Work closely with account leads and internal teams to create tailored proposals for clients. Partner with functional consultants and pre-sales specialists to present solutions and demonstrate the value of SAP offerings. Build strong relationships with senior stakeholders, understanding their business challenges and requirements. Deliver engaging sales presentations to showcase how SAP S/4HANA can drive business transformation. Accurately track and forecast sales performance, ensuring strategies are adjusted to meet targets. Maintain and update CRM systems with activity logs, pipeline updates, and performance tracking. Negotiate terms and pricing with clients, ensuring mutually beneficial agreements. Work alongside marketing to execute targeted campaigns aimed at potential clients. Provide insights and reports to senior management on market trends and sales performance. Stay informed on the latest advancements in SAP S/4HANA and associated technologies. Support the development and execution of strategic sales plans for SAP solutions. Requirements & Experience: 5 Years + SAP Sales experience SAP Sales Management experience Strong knowledge of sales methodologies, particularly within enterprise software solutions. Experience with SAP Digital Core, with a focus on S/4HANA, would be highly beneficial. A self-motivated and results-driven approach, with a strong passion for winning new business. Adaptable, professional, and confident in a consultative sales environment. Willingness to travel as needed, with a base location in either Slough or Aberdeen. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
Job Title: SC Cleared Interaction Designer Duration: Initial 3 + months Location: UK Remote (Occasional site visits if needed) Security Clearance: Due to the nature of the project, active SC Clearance will be required prior to the start Job Description: We seek experienced SC Cleared Interaction Designers to support a high-profile government project. This role is inside IR35 and offers a remote-first approach, with occasional site visits if required. The ideal candidates will have expertise in User-Centred Design (UCD) and will be responsible for creating intuitive, accessible, and effective digital services. You will work closely with User Researchers, Service Designers, Developers, and Product Managers to design solutions that meet both user and business needs while aligning with GDS (Government Digital Service) standards . Key Responsibilities: Design accessible and user-friendly interfaces for government digital services. Work within agile teams to create prototypes, wireframes, and user flows. Apply User-Centred Design (UCD) methodologies to iterate and refine designs based on research and feedback. Ensure services align with GDS (Government Digital Service) guidelines and accessibility standards. Collaborate with User Researchers to translate insights into impactful design solutions. Present and communicate design decisions to stakeholders. Contribute to the development of design patterns and standards within the team. Requirements: Proven experience (5 years +) as an Interaction Designer in government or public sector projects. Strong knowledge of User-Centred Design (UCD) methodologies and GDS service design principles . Expertise in wireframing, prototyping, and interaction design tools such as Figma, Sketch, or Axure. Understanding of accessibility best practices (WCAG). Ability to work collaboratively in an agile environment. Excellent communication and stakeholder engagement skills.
27/03/2025
Project-based
Job Title: SC Cleared Interaction Designer Duration: Initial 3 + months Location: UK Remote (Occasional site visits if needed) Security Clearance: Due to the nature of the project, active SC Clearance will be required prior to the start Job Description: We seek experienced SC Cleared Interaction Designers to support a high-profile government project. This role is inside IR35 and offers a remote-first approach, with occasional site visits if required. The ideal candidates will have expertise in User-Centred Design (UCD) and will be responsible for creating intuitive, accessible, and effective digital services. You will work closely with User Researchers, Service Designers, Developers, and Product Managers to design solutions that meet both user and business needs while aligning with GDS (Government Digital Service) standards . Key Responsibilities: Design accessible and user-friendly interfaces for government digital services. Work within agile teams to create prototypes, wireframes, and user flows. Apply User-Centred Design (UCD) methodologies to iterate and refine designs based on research and feedback. Ensure services align with GDS (Government Digital Service) guidelines and accessibility standards. Collaborate with User Researchers to translate insights into impactful design solutions. Present and communicate design decisions to stakeholders. Contribute to the development of design patterns and standards within the team. Requirements: Proven experience (5 years +) as an Interaction Designer in government or public sector projects. Strong knowledge of User-Centred Design (UCD) methodologies and GDS service design principles . Expertise in wireframing, prototyping, and interaction design tools such as Figma, Sketch, or Axure. Understanding of accessibility best practices (WCAG). Ability to work collaboratively in an agile environment. Excellent communication and stakeholder engagement skills.
Request Technology - Craig Johnson
Naperville, Illinois
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
26/03/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Must be open to occasional Travel, position is Bonus and Incentive eligible* Prestigious Digital Partner Firm is currently seeking a Technical Program Manager with E-commerce experience. Candidate will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. Candidate will act as a liaison between delivery teams and our clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts. Responsibilities: Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements. Proactively manage changes in project scope, identify potential risks, and develop mitigation strategies. Ensure all project documentation is accurate, complete, and updated as per project life cycle needs (eg, scope documents, status reports, risk logs). Serve as the primary point of contact for client stakeholders, building and maintaining strong relationships with senior leadership and key decision-makers. Act as a trusted advisor to clients, understanding their business goals and aligning solutions to support their objectives. Ensure client satisfaction by managing expectations and delivering high-quality outcomes that exceed their requirements. Lead and mentor cross-functional project teams, including developers, QA, business analysts, and architects, ensuring collaboration and clear communication across teams. Align teams around project priorities and guide them through potential roadblocks or challenges. Promote a collaborative, solution-oriented approach to problem-solving, fostering a culture of continuous improvement. Assist in developing and executing account management strategies to ensure long-term client retention and growth. Monitor client satisfaction and feedback, proactively addressing concerns and identifying areas for improvement. Develop and maintain KPIs and metrics to track project performance, client satisfaction, and business growth opportunities. Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's degree preferred). Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration. Project Management Certifications: PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization. Strong organizational, problem-solving, and decision-making skills. Preferred Skills: Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
Business Engineer SmartEx 100% (m/w/d) - Agile | UX | DevOps Für unseren Kunden aus der Finanzbranche im Raum Zürich suchen wir eine erfahrene Persönlichkeit, die als Business Engineer das Projekt SmartEx aktiv mitgestaltet und vorantreibt. In dieser Position stellen Sie innovative Lösungen und zuverlässige Services für das Kunden-Onboarding sicher und arbeiten eng mit interdisziplinären Teams zusammen. Aufgaben: * Run- & Change-Aufgaben in einem DevOps Umfeld * Vorbereitung und Durchführung von Workshops zur Anforderungsermittlung * Erarbeitung und Bewertung von Lösungsansätzen * Erstellung von Anforderungsspezifikationen, Stories und Features sowie GUI-Prototypen * Erstellung von Analysen und Erarbeitung von Lösungen inkl. Definition und Durchführung von Testfällen * Enge Zusammenarbeit mit Produktmanagement, Fachspezialisten, externen Lieferanten, IT-Architektur und Entwickler * Sicherstellung hoher Qualitätsstandards und einer umfassenden Dokumentation * Förderung der Team-Maturität im Scrum-Team Anforderungen: * Mindestens 5 Jahre Berufserfahrung im Business Engineering mit ausgewiesenen UX-Kompetenzen * Fachausbildung in Wirtschaftsinformatik, Business Analyse oder vergleichbare Qualifikation (FA oder Hochschule) * Umfangreiche Erfahrung in agilen Projektumfeldern (z.B. Scrum, SAFe) * Ausgeprägte analytische und konzeptionelle Fähigkeiten * Hohe IT-Affinität und Interesse an innovativen Lösungen * Kenntnisse in Axure und Jira sind von Vorteil * Erfahrung im Alltagsbanking oder Multichannel-Management von Vorteil * Proaktive, dynamische Persönlichkeit mit hands-on Mentalität Sprachen: * Sehr gute Deutschkenntnisse in Wort und Schrift Referenznr.: 924102DO Rolle: Digital Marketing Manager (m/w/d) Einsatzort: Zürich und Region Pensum: 100% Start: Per Sofort Ende: 31.03.2026 (mit Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.
26/03/2025
Project-based
Business Engineer SmartEx 100% (m/w/d) - Agile | UX | DevOps Für unseren Kunden aus der Finanzbranche im Raum Zürich suchen wir eine erfahrene Persönlichkeit, die als Business Engineer das Projekt SmartEx aktiv mitgestaltet und vorantreibt. In dieser Position stellen Sie innovative Lösungen und zuverlässige Services für das Kunden-Onboarding sicher und arbeiten eng mit interdisziplinären Teams zusammen. Aufgaben: * Run- & Change-Aufgaben in einem DevOps Umfeld * Vorbereitung und Durchführung von Workshops zur Anforderungsermittlung * Erarbeitung und Bewertung von Lösungsansätzen * Erstellung von Anforderungsspezifikationen, Stories und Features sowie GUI-Prototypen * Erstellung von Analysen und Erarbeitung von Lösungen inkl. Definition und Durchführung von Testfällen * Enge Zusammenarbeit mit Produktmanagement, Fachspezialisten, externen Lieferanten, IT-Architektur und Entwickler * Sicherstellung hoher Qualitätsstandards und einer umfassenden Dokumentation * Förderung der Team-Maturität im Scrum-Team Anforderungen: * Mindestens 5 Jahre Berufserfahrung im Business Engineering mit ausgewiesenen UX-Kompetenzen * Fachausbildung in Wirtschaftsinformatik, Business Analyse oder vergleichbare Qualifikation (FA oder Hochschule) * Umfangreiche Erfahrung in agilen Projektumfeldern (z.B. Scrum, SAFe) * Ausgeprägte analytische und konzeptionelle Fähigkeiten * Hohe IT-Affinität und Interesse an innovativen Lösungen * Kenntnisse in Axure und Jira sind von Vorteil * Erfahrung im Alltagsbanking oder Multichannel-Management von Vorteil * Proaktive, dynamische Persönlichkeit mit hands-on Mentalität Sprachen: * Sehr gute Deutschkenntnisse in Wort und Schrift Referenznr.: 924102DO Rolle: Digital Marketing Manager (m/w/d) Einsatzort: Zürich und Region Pensum: 100% Start: Per Sofort Ende: 31.03.2026 (mit Option auf Verlängerung) Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via den Link in dieser Anzeige. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von IT-Kandidaten für Auftragsarbeiten. Wir wurden 1997 von IT-Profis gegründet und wissen daher, wie wichtig die professionelle Unterstützung bei der Projektsuche und -arbeit ist.