Up to £40,000 depending on experience
Location: London
Hybrid days: Wednesday and Thursday

We have an exciting opportunity for a skilled User Experience Designer to join our client, a globally recognised name and renowned brand as a market leader in their field.
The key around this role is to be able to be an excellent UX Designer, and to also have the ability to understand the specific needs of a varied user base of students, scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance as these will be the areas your work will cover.

Responsibilities:

Run user experience research to understand our users' journeys and needs, deciding on the best method to use (eg interviews, focus groups, card sorting, usage analytics).
Capture findings from user experience research and translate into clear designs and prioritised in documentation, whether for roadmap or immediate development.
Produce designs (sketches, wireframes, mockups, and interactive prototypes, as appropriate) to assist with user research, internal discussion, presentations to stakeholders, and delivery.
Work on a programme of continuous improvement, encompassing interface design within a tested and established design language, basic UX writing, usability testing, and interaction flows.
Work with Editorial leads and Product Managers on new product proposals to identify new feature requirements.
Specify and clarify requirements for developers, working closely with external and internal teams.
Review built designs whilst they are in the test environment to ensure they meet the specified design.
Analyse web usage data to understand and measure user engagement and optimize user journey.
Act as the internal team expert for our analytics tools (training provided)
Benchmark competitors against our platforms, in order to remain market-leading for user experience and user engagement.
Proactively ensure that all Digital Resource platforms comply with established and emerging accessibility criteria.
Identify improvements to the team's processes and workflow.
Promote the importance of User Experience within the wider company.

The Person:

A proactive, can-do attitude, with a keen curiosity and willingness to learn.
An excellent eye for nuance and a logical, problem-solving approach.
Demonstrated experience of user experience work, including research and prototyping (we currently use Figma).
Cross-functional team collaboration, including stakeholder management.
Ability to understand the specific needs of a varied user base of students, scholars, librarians and practitioners in visual and applied arts, performing arts, humanities, social sciences, law and finance.
Passion for digital product design, with a proven record of helping deliver successful products and platform features.
Excellent implementation and time-management skills.
Excellent communication skills (written, verbal and visual)

Desirable:

Understanding of project management & development processes, including Agile methodology, and experience with standard tools such as Jira and Confluence.
Experience of gathering & interpreting web usage analytics.
Understanding of sustainable web design principles.