Are you a well rounded 2nd Line Support Analyst looking for a fantastic business to work with, who can really support you with your career development? Do you like to learn in abbundance and really utilise your IT skills?

If this sounds like you, look no further

Client Details

Professional Services.

Description

You will be working with a supportive and professional business that will invest in your career longer term, and for this you will be rewarded with a salary of up to £35,000 DOE with further benefits to include; Company Bonus Scheme, industry leading maternity and paternity policies, buy and sell holiday scheme and no working over Christmas and New Year.

In this role you will be responsible for:

• Overseeing all 1st and 2nd line support issues, resolving them in a timely manner.
• Resolving more difficult software and hardware issues.
• Systems upgrades, configurations and installations.
• Ensuring that all technical documentation is maintained.
• Collaborating with colleagues, and vendors for support externally as and when required.

Please note - this role is based 5 days on site, so please only apply if you can commit to a fully office based role.

Profile

To be successful in this role you will be able to demonstrate the following:

• Experience working within a Helpdesk role is essential.
• Active Directory Administration
• Domain and Group Policy administration
• Virtulization; Hyper-V would be highly advantageous.
• Backup policies using Veaam (or similar).
• Ability to communicate technical solutions in a non-technical way to staff members.
• Networking (TCP/IP,VPN,DNS,DHCP,WAN,LAN, Router/Firewall configuration).

Job Offer

• 23 days Holiday plus 8 Bank Holidays.
• Closed over Christmas and New Year.
• Holiday Loyalty Scheme: Earn an Additional 5 Days Holiday
• Buy and Sell Up to 3 Holiday Days Each Year
• Company Bonus Scheme
• Industry-leading Maternity and Paternity Policies
• Birthday Early Finish

Please note - this role is based 5 days on site, so please only apply if you can commit to a fully office based role.

Hit APPLY NOW if this role sounds like it is up your street - it will not be around for long!