Design Operations Manager

Location: Salford preferred but can be London if needed (2 - 3 days on-site)

Rate: £500 p/d Inside IR35

Inside IR35 Project Duration - 3 months initially

Industry: Media, Broadcast

Key Accountabilities:

• Manage stakeholder relationships, internally and externally, providing a bridge between Stakeholders and the Accessibility team to create positive conversations.
• Support the delivery of a new Accessibility Centre of Excellence, working as part of the project team comprising my client and 3rd Party agency staff.
• Supporting the Accessibility team to maintain and manage workflows, ensuring work is delivered within our agreed SLA's, highlighting risks associated with meeting targets and/or available resource in the team.
• Building and maintain workflow systems, moving away from Smartsheets currently being used to instead using Jira.
• Support the Accessibility team, understand risks/issues/barriers they face to escalate to senior managers, helping to remediate/seek solutions.

Essential experience:

• Have demonstrable Design Operations experience, across digital products, platforms and services.
• Experience also across Digital Accessibility & Assistive Technology
• Where necessary, can mediate between teams and individuals to secure successful outcomes and build/maintain trust.
• Experience of working in large, complex organisation

If you are interested in this position, please apply or send your CV to (see below) for consideration