Title: Platform Service Manager
Salary: up to £70k DOE + Bonus
Location: Hybrid - Manchester
About the role: Seeking an experienced Platform Service Delivery manager to lead and oversee our global technology support and customer service operations. This role is critical in ensuring that the technology platforms and services are delivered efficiently and effectively, supporting the client's global community of professionals and internal teams.
In this role, you will be responsible for managing the day-to-day operations of the client's technology service platform, driving high performance, ensuring reliability, and enhancing the customer experience. You will lead a team of approximately 20 technology professionals, covering areas such as Service Desk, Application Support, Project Delivery, and Platform Administration.
As they continue to experience rapid growth, this role will be pivotal in supporting the client's expansion and ensuring the technology services scale accordingly.
Key Responsibilities:
Required Skills and Experience:
The client does not provide sponsorship so applicants must be UK citizens or not require any additional sponsorship to change roles.
02 Oct 2024
Manchester, Lancashire
Full time
Tehnologia informaţiei, Telecomunicaţii