Role Overview
We have an exciting opportunity for a Support Developer to join our growing Managed Services team. You will have ideally worked in a Support Development role previously, however if you're a great developer with a passion for service and quality, then you will be a great fit.
The role will be to work alongside our analysts, architects, developers and technical consultants to support, maintain and deliver high quality cloud-based solutions to help our customers become more successful.

Responsibilities

• Develop tools and automation capabilities for our customers internal and client facing applications to improve their overall supportability and empower our client's Service Desk Agents to perform more first time fixes
• Diagnose and fix issues in complex technical environments following DevOps principals and best practices
• Carry out maintenance and improvement tasks on the solutions and platforms we support
• Assist with the transition from development into production by identifying and creating any necessary documentation and tooling required to support deployment

About you

• Proficiency in developing and deploying .NET applications, or supporting .NET applications
• Expertise in developing or supporting applications in Microsoft Azure
• An understanding across of the following areas:
• Front End web development and support using C#
• Working with SQL databases
• Skills with Infrastructure as Code tools such as ARM, Bicep or Terraform
• Configuring CI/CD pipelines
• Familiarity with ALM tools such as Azure DevOps or Jira
• Proactive monitoring including performance monitoring of applications

Knowledge and experience of the following would be advantageous:

• Azure DevOps Engineer (AZ-400) certification
• Blazor, React or Angular JavaScript frameworks
• NoSQL databases such as Cosmos DB
• CI/CD tools such as Jenkins or GitHub Actions
• Cloud Services from Azure or AWS
• SharePoint On Premise and Online
• Windows PowerShell
• Modern JavaScript Libraries like Vue.js, Docker and Kubernetes
• O.L.I.D design principles and modern design patterns

What we look for in our people

• Strong alignment with FSP values and ethos
• Commitment to teamwork, quality and mutual success
• Proactivity with an ability to operate with pace and energy
• Strong communication and interpersonal skills
• Excellent planning and organisational skills
• Dedication to excellence and quality

Who are FSP?
Founded in 2012, FSP Consulting Services (FSP) is a best-in-class digital transformation and cyber consultancy specialist combining real world experience in business strategy, change and adoption and digital solution delivery with a strong culture and social purpose.
As a long-standing Microsoft Solutions Partner, our portfolio of modern workplace, cloud, data, and cyber security offerings, alongside trusted managed services delivery, is driving change for high-profile clients in both the public and private sector. Our work is founded on the commitment to deliver positive impact for both organisations and their people.
As an employee-first organisation, FSP is committed to creating a culture of True Belonging, Excellence Everywhere, and Creating Opportunity.
We are proud to have been recognised by Best Companies as a 3-star 'World Class' workplace (their highest level of accreditation) in 2024, 2023 and 2022. We were also awarded No.1 Best Company to Work For in the UK, in the Technology sector and in the South East (Regional League Table) in 2023.
We have also been recognised three times as No.1 Best Workplace in the UK by Great Place to Work®.
Find out more about our awards via our website.

Why work for FSP?
At FSP, we are committed to providing:

• A collaborative and supportive environment in which you can grow and develop your career
• The tools and opportunity to do work you can be proud of
• A chance to work alongside some of the best people in the industry, who always seek to share their knowledge and experience
• Hybrid working - we empower you to make smart choices about when and where to work to achieve great results
• Industry leading coaching and mentoring
• Plus the excellent benefits package we offer