Trellix Email Threat Prevention Support Engineer

Mandatory Skills

Microsoft Information Protection

• Email Security Implementation
  • Architect and deploy Trellix Email Security solutions, including ETP configurations, policy creation and integration with on-prem CM and Splunk.
  • Configure multi-layered detection techniques, such as advanced URL defense, attachment detonation, and deferred phishing detection.

• Threat Detection and Response
  • Monitor inbound email traffic for any rejections, queuing.
  • Investigate and respond to incidents related to false positives, quarantines, email delay and riskware blocks.
  • Diagnose and troubleshoot technical issues related to email security incidents and product functionality.

• Security Audit and Compliance
  • Implement necessary remediation measures to enhance email security.
  • Stay updated on industry best practices and emerging threats.
  • Coordinate with vendor to remediate any vulnerabilities identified.

Skills:

• Strong problem-solving abilities and attention to detail.
• Excellent communication skills for collaborating with cross-functional teams.
• Knowledge of cloud architectures and on-premise NX/EX infrastructures.
• In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies.
• Proficiency in configuring and managing ETP or on-prem EX policies.
• Ability to work independently and collaborate effectively in a team environment.
• Proficiency in IDS/IPS
• Proficiency in Linux/Unix operating systems.
• Hands-on experience with any Email Security and Network Security products.
• Ability to adapt to evolving threat landscapes and implement effective security measures.
• Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.